ITunes Store app no longer loading on iPhone 5 (using iOS 7)

I've upgraded to the new iOS 7.0.2 and everything was working fine but all of a sudden the iTunes Store app no longer loads properly. When I tap on the icon the app flickers but loads in the background. It doesn't actually open. If I double tap the "home" button, I can see the app in the background with any other app that hasn't been closed. When I tap the iTunes store app, when it's in the background, to try and open it from there, it just stays in the background. This was initially working fine when I first loaded the new OS. Has anybody experienced this? I've tried to completely shutdown the phone and restart it with no success. I've also tried re-syncing it with iTunes on my Mac with no success as well. An email to Apple over a week ago still hasn't been answered. If anybody has experienced this and can help, I would greatly appreciate it.
Thanks

Problem resolved. A friend suggested that I go into iTunes on my Mac and backup the phone then try and do a restore. This seems to have worked. I'll update again if this fix doesn't hold.

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HT4061 Itunes store App doesn´t load correctly

Hi,
I have an Ipad 2,, updated Ios to 7,1,1 and when I open the Itunes store app it doesnt load le home screen of the music and film tab, still I can search for music and movies and I can see the results and still purchase somthing, but the home screen of both tabs doesnt load.
´Still the other tabs such as genius and purchased works perfectly
I have already log out of the apple id, i have reset it and even i have already restore the ipad
I have read that changing the date to one year forward helps, and changing the settings of the cookie sin safari helps, but in my case it didn't.
Thanks for your help

better said.. isnt showing up anything... looks like that -->

Itunes store will no longer load

after the latest update itunes store will no longer load ive tried re-downloading and choosing the reinstall fix and replace damaged files and what not... i dont know what else to do.

just uninstalled ALL of itunes and reinstalled and it still does the same thing just the accessing itunes store at the top and itunes in the middle... i tried the autorun thing but there were only apple stuff under the tab

ITunes Store app stuck on "Loading..."

Hello, all! I've been having this issue over the past couple of weeks and googling away to see if there's a fix, but I haven't yet found one, and it's really starting to bug me. It's becoming a nuisance for me to have to use the computer any time I'd like to buy a song.
My iPod otherwise works well with iTunes on my Windows machine...shows up, syncs, etc. It's been an issue between iOS 7.0 and 7.0.2. I did a full restore using the IPSW file when I updated to iOS 7.0. Also, I'm running iTunes 11.1, and updating to iTunes 11.1.1 right now, but I'm pretty sure that won't fix the issue. If it does, I'll be sure to update the thread.
Any time I attempt to open the iTunes Store app on my iPod, it won't work. It shows a blank screen, eventually showing a spinning indicator and "Loading..." for a few seconds, then it disappears, and then it goes back to the same screen. I cannot access the iTunes Store through the Home screen or by using a link from Facebook/whatever.
It seems others have had issues with this, but I haven't yet found a way that fixes it. I've tried it at home and with my college's way faster internet, and other apps (including the App Store and even the iBooks Store) work just fine, so there's no connectivity problem so far as I can see. It's just the iTunes Store app which absolutely will not work for some reason.
Thank you!

http://www.digitaltrends.com/mobile/ios-7-problems/next:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

3G-itunes store apps-won't load-already tried restore

So I synced my iphone to my itunes this morning and now none of my apps will load. I have the most updated version, I tried the restore by holding down the home and off buttons. Nothing seems to work!!! Help!

Hello recess22,
Welcome to the Discussions Boards.
For some reason the authorization of your computer is not being refreshed or updated for some reason. Here are a few things to try.
First, make sure that the iTunes ID associated with the APPs is the correct ID.
In iTunes on your computer, go to your Applications list under Library.
Right-click on a few of the Applications and choose "Get Info."
Make sure the account information there matches your iTunes ID.
Go to the iTunes Store.
Click on your ID in the upper-right corner and choose "Sign Out."
From the Store Menu in iTunes, Deauthorize the computer.
Sign back into the iTunes Store.
Download any Free APP from the APP Store on your computer.
In the Applications tab for your iPhone, make sure that new APP is selected to sync. Sync.
If the error persists, try the following:
Open the iTunes Store on your computer.
Locate and download the "Free Single of the Week" whatever it may be.
(It is generally located in the middle of the page below the "New and Noteworthy" section.)
Once it is downloaded, try to play the free single in iTunes on the computer.
If you are once again prompted to authorize, authorize.
You may be presented with the iTunes Store Terms agreement page. Agree.
Make sure that song is selected to sync to the iPhone.
Sync.
If you are still unable to sync, then the issue is most likely with your iTunes account and you will want to contact iTunes Store Support via the Email link at the bottom of the following page with as much detail as possible:
http://www.apple.com/support/itunes/store/authorization/
Hope that helps,
Charles H.

Why is my iTunes Store app not opening on my iphone?

Every time I try to get onto the iTunes Store from my phone the screen flashes white for a second then goes back to my home screen, tired resting the phone and turning it on and off but still no luck. I have also tried resetting my internet connection which doesn't seem to work either.

Make sure Settings > General > Restrictions > iTunes Store: is ON

Itunes store ne fonctionne pas sur mon iphone 5 IOS 7

Quand j'essaie d'ouvrir itunes store, soit l'écran reste blanche.

Excusez moi Français, J'ai treize ans et Je suis dans Fraçais Un.
Aller á configurations/Choisi généralités/ Choisi Siri.
Je suis désolé pour mon Français
Espérez que ceci aide, Dieu vous bénissent

TS1702 Trouble in App Store on iPad 2 and 3GS iPhone using IOS 6.0

There's no search icon on the bottom bar. No apps listed under Feature & Charts. Anyone else with this problem? I can see Updates on iPad and iPhone, and the a list of Apps populates when I go into Purchased. But nothing populates under Feature and under Charts. I've looked in Settings but don't see anything there to indicated a problem. If you know how I can fix this issue, please advise. Thanks.

Quit the app store completely.
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Try the App Store again.
Or try this ....
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
Or try this ...
Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.

ITunes music playlists no longer syncing with iPhone on iOS 7?

I have the latest version of iTunes, and iOS 7.1, but my playlists have not been synching with my device since iOS 7! I have tried completed disconnecting all music synching, then turning on a few playlists at a time, but nothing works. I have a few playlists on my iPhone (from my last successful sync), but those play counts are not propagating back to my home computer, and none of my home playlists will ever transfer on to my iPhone.
Help! Music synching has become useless to me until this problem is fixed!
Thanks!

Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the syncing troubles?
http://www.apple.com/itunes/download/

HT1689 My itunes store app on my iphone does not work.

My itunes store app on my iphone does not work. It flashes on, then immediately off and back to the homepage. What is the solution? Can I de/re-install? I'm not sure how to do that since no "X" shows up in the top right corner anymore....

Hi mixterart,
Thanks for using Apple Support Communities. If you're not able to access the iTunes Store app try restarting/resetting the iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Also, in case it is helpful, the new way to close apps is explained here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Cheers,
- Ari

The iTunes Store app freezes on my iPhone when I try to browse my previous music purchases.

Basically, when I browse the purchased section of the iTunes Store app, I can't scroll at first at all. I let the list load for a bit, and it will let me scroll a little bit, but it then freezes again. I've never been able to make it to the bottom of the list of purchased songs. The screen has some strange visual disturbances, like white bars or grey bars above or below the list when I try to scroll sometimes.
I realize it's a long list, probably about a thousand songs or so, but it seems like there should be a way to do this. When I try to scroll through my purchased apps from the App Store app, it's also very choppy, and not all the icons will load, but I can get through them all, maybe because I have purchase far fewer apps than music.
I have tried turning the phone on and off. But it's a new phone, so I wasn't planning on doing a restore just yet for a problem like this, which seems like it could just be a problem on Apple's end.
Just wondering if this a known issue or if anyone else has had this issue?

Try a reset:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.
If it doesn't work, time for a restore.

Itunes app will not load on iphone 4s since update

Since I downloaded newest version ios 7.0.2, on my iphone 4s, the itunes app will not load. Starts to open up then closes.
I have tried:
method to double click home button and swipe to close app
holding home and power button down to shut down and restart
wiped phone and reinstalled
Wish there was way to uninstall the app and reinstall.
thx

Try this open your music app and access the store from there first, once done then you can go to the iTunes store app, try it and see if it works

Hi there. Have an iphone 3G and wen to install the Facebook app from the app store. Wen I selected install app, it said that the iphone requires IOS 4.3. I then plugged the phone into itunes and it said the phone was up to date (IOS 4.2.2 I think it

Hi there.
Have an iphone 3G and wen to install the Facebook app from the app store. Wen I selected install app, it said that the iphone requires IOS 4.3.
I then plugged the phone into itunes and it said the phone was up to date (IOS 4.2.2 I think it said?). How can i install these apps, the same happened and other apps i tried to install. Any advice would be much apprecaited

Unfortunately there is nothing that you can do and you CAN'T install these apps becuse your phone is too old. A 3G cannot be updated beyond iOS 4.2, which is the most it can support and these apps need iOS 4.3 or above to be installed and there are no versions of these apps available.
Developers have to place a cut off somewhere and keep developing for the most recent software that does not now include the 3G.
If you want to install these apps on your phone, then you will have to upgrade to either an iPhone 3Gs, iPhone 4, 4s or 5. That is all you can do because you won't be able to download these apps on an iPhone 3G - just not possible any longer.

HT201272 I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else.

I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else. My phone is not syncing properly, I wanted to add another playlist to it that I created on my Mac. I pluged in my phone and made sure the playlist I wanted to add was checked to be on my phone when I synced.
The playlist I wanted to add was "Country." It is clearly checked. I also wanted to add the "Recently Added" playlist, which I also checked before sycing. Currently, my phone only has the "Purchased" playlist and my "All Songs" playlist on it. When I hit sync, iTunes added another playlist automatically added another playlist to the list above and checked it. It was titled "ALL SONGS 1" and had ten fewer songs in it than the playlist I had created, "ALL SONGS" had. This playlist, however does not show up on my phone after syncing, nor does "Country" or "Recently Added." (Every time I sync, another playlist is created as "ALL SONGS 2, 3, 4, etc.") One of the songs (I have not, yet checked the other songs) that I purchased from within iTunes Radio shows up in the "ALL SONGS 1" on this screen:
But does not show up anywhere else. This playlist does not show up anywhere but the two screens above. The ALL SONGS 1 or 2 playlists do not show up here:
When I search for those song in my library, it shows that I do not have them:
But if I go to the iTunes store, I get the play button and not the price of the song:
This is what things look like from my phone's side of things:
"Summertime Sadness," one of the songs I bought from iTunes Radio, does not show up in the iTunes store under purchased "All" or "Not on This iPhone"
But, it does show up under "Recent Purchases"
Also, this is what playlists are on my phone after syncing a million times:
Only what was on there before I started any of this. "Summertime Sadness" and the other songs I bought from inside iTunes Radio, do not show up in either of these playlists. Please, help me.

Hi Petrafin,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
You can download your purchases directly to your computer.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
- Judy

The itunes store app on the iphone 4s does not appear on the iphone at all so i can't purchase any media. I have done all the updates on the iphone and in itunes. This happened right after i did the latest iphone update. HOW CAN I GET THE ITUNES BACK?

after doing all the latest updates to both my iphone 4s and itunes the itunes store app on the iphone just dissapeared. Now i can't purchase any media. How can i get itunes store app back on my iphone?

If you can't find it on any of your homescreens or app folders, and you can't find it via the spotlight search screen (swipe your first home screen to the right), then is it hidden by Settings > General > Restrictions > iTunes being set 'off' ?

ITunes Store app no longer loading on iPhone 5 (using iOS 7)

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