ITunes Store app not responding?

iTunes Store app not responding?
When attempting to open the iTunes Store app, pre installed, ... all happening is a short glimpse/flash ... and then nothing?
Any suggestions ... very annoying!
Brgds

When attempting to connect earleir the same thing was happening to me, but I got through a little bit ago.

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The pass 4 days now my iTunes Store is not responding, when I reload it all that comes up is a blank white page that says iTunes Store. Help please!!!! Cannot load my gift card to buy music and such!!!

The pass 4 days now my iTunes Store is not responding, when I reload it all that comes up is a blank white page that says iTunes Store. Help please!!!! Cannot load my gift card to buy music and such!!!

I tookyour suggestion and SUCCESS! I can now access the Itunes Store. A simple fix, and thanks so much!!.
Below is the advice you forwarded:
I found a solution to my problem.
> start menu
> accessories,
> right click on the command prompt icon and choose "run as administrator".
Once it opens, type in the following command...
netsh winsock reset
hit enter
You should get a message that the winsock reset successful and you will need to reboot your computer.
Reboot and when I reloaded itunes the store loaded fine.
Thanks again, -Dean Stoneburner

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Anyone else having problems getting onto the itunes store. Not working at all on either of my ipads or phone, just a plain white screen and the spinning circle at the top? Noticing lots of little glitches lately, letting standards slip a little I think. May look elsewhere on next contract renewal.
Just noticed App store is the same. Have reset devices, logged off account and logged in again etc etc. Must be apple for it to be on more than one device?

Hi, Camacho714.
There are a couple of things you can try. Try closing all open applications and power cycle the device. Second, would be to reset all settings. Go to Settings > General > Reset > Reset all settings.
If the issue persists, try signing out of all services that require signing into your Apple ID and then signing back in.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
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Check: Settings - General - Restrictions - iTunes Store = ????

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Hi BarbMaul!
You may need to check to see if the App Store is currently being managed by your Restrictions preferences:
Restrictions - iPhone
http://help.apple.com/iphone/7/#/iph9b66575d5
Thanks for coming to the Apple Support Communities!
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I can not open the iTunes store. When I tried, a box came up saying "iTunes could not connect to the iTunes store. The connection timed out."
I just downloaded the new version of iTunes, and the firwall on my computer is off, so the need to intall it there is not possible.
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Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? There have been reports that some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure; you can find instructions for Norton on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
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Every time I try to get onto the iTunes Store from my phone the screen flashes white for a second then goes back to my home screen, tired resting the phone and turning it on and off but still no luck. I have also tried resetting my internet connection which doesn't seem to work either.

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Hi Petrafin,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
You can download your purchases directly to your computer.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
- Judy

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Power off the device (hold sleep button for four seconds, then slide to power off), then power back on.
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Hi mixterart,
Thanks for using Apple Support Communities. If you're not able to access the iTunes Store app try restarting/resetting the iPhone:
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http://support.apple.com/kb/HT1430
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http://support.apple.com/kb/ht5137
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ITunes Store app not responding?

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