ITunes Store app won't open..

I have the 5s and for some reason my iTunes store won't open. can anyone help me before taking it in to get checked? thanks..

Reboot your 5S.  It's just 5 minutes to make iTunes Store work again.

Similar Messages

  • My store app won't open

    I tried updating to 8.1 a couple months ago but since my computer wouldn't connect to the internet I decided to cancel the update. Ever since then my store app won't open, or any of the other apps for that matter. I tried clearing the windows store cache
    but a message just pops up saying that it can't find PurgeCaches. And when I ran the app troubleshooter it says that security setting have been changed but it resolved the issues, but I still have the same problem. There isn't an error message that pops up
    or anything, it just spins and goes back to the start menu.

    Hi,
    For this issue,how did you clear Windows store cache?
    If you want to clear Windows store cache,you should use WSReset.exe command.
    If the isseu still persists,please Re-register the Store App:
    Open CMD by running as administrator, and type following command to re-register the Store App:
    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
    In addition, I would like to share the following article with you:
    http://blogs.technet.com/b/askperf/archive/2013/10/11/what-to-do-if-your-windows-8-modern-app-fails-to-start.aspx
    Hope this helps.
    Regards,
    Kelvin Xu
    TechNet Community Support

  • ITunes Store app does not open

    ITunes Store app does not open on my iPhone.

    Go to your music app (not iTunes) click on songs then click on the store button in the left corner and it should take you to iTunes. Then try going back into iTunes thru the iTunes app again.

  • My itunes store app doesn´t open.

    I´m using iphone 5. Since I got ios7 the itunes store app does not open. I only get a blank display. Same thing with the ibook store. Who can help?

    Hi usie65,
    Thanks for visiting Apple Support Communities.
    If you're not able to connect to the iTunes Store or iBookstore, I'd suggest the troubleshooting steps in this article first:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If the steps in this article don't fix it, you may want to try the steps in our iPhone troubleshooting assistant:
    http://www.apple.com/support/iphone/assistant/phone/
    All the best,
    Jeremy

  • My iTunes Store app will not open, keeps crashing.

    I cannot open iTunes Store app on my phone. It will open for a split second and close immediately.

    Hi there SarahSinisi,
    You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    -Griff W.

  • App store app won't open

    Since last night, I have a weird problem on my iPad. The App Store app on my iPad won't open. I.e. it will start up (and it has enough time to actually connect to iTunes store and find that updates are available), but then it immediately takes me to iTunes app before I can interact with it. That way, I can neither update apps from my iPad nor buy new ones directly.
    Oddly enough, this only happens with my UK account; my German and US accounts work fine, and it also works normally on my iPhone 4, and until now it never caused problems.
    I've synced the iPad several times with my Mac, I've restarted it, I've signed out an in again into my iTunes account from within the iTunes app, still the same behaviour.
    Has anyone else encountered this? Any tips?
    Message was edited by: Jonas Zimmermann

    I just got the same problem on my iPhone 3G after trying to update Skype. I was logged into UK account and it came up with the usual [Account not valid for store] message, instead of opening the proper store as usual and allowing me to login with US account, the app store just started redirecting to itunes. And the update was stuck. After 2 reboots I was able to use Skype again, but the App store is still broken. Tried the same thing with logining in and out, but can't get to the store with my UK or US account. Did a resync to the computer as well and same issue, contemplating a restore now....

  • 3G-itunes store apps-won't load-already tried restore

    So I synced my iphone to my itunes this morning and now none of my apps will load. I have the most updated version, I tried the restore by holding down the home and off buttons. Nothing seems to work!!! Help!

    Hello recess22,
    Welcome to the Discussions Boards.
    For some reason the authorization of your computer is not being refreshed or updated for some reason. Here are a few things to try.
    First, make sure that the iTunes ID associated with the APPs is the correct ID.
    In iTunes on your computer, go to your Applications list under Library.
    Right-click on a few of the Applications and choose "Get Info."
    Make sure the account information there matches your iTunes ID.
    Go to the iTunes Store.
    Click on your ID in the upper-right corner and choose "Sign Out."
    From the Store Menu in iTunes, Deauthorize the computer.
    Sign back into the iTunes Store.
    Download any Free APP from the APP Store on your computer.
    In the Applications tab for your iPhone, make sure that new APP is selected to sync. Sync.
    If the error persists, try the following:
    Open the iTunes Store on your computer.
    Locate and download the "Free Single of the Week" whatever it may be.
    (It is generally located in the middle of the page below the "New and Noteworthy" section.)
    Once it is downloaded, try to play the free single in iTunes on the computer.
    If you are once again prompted to authorize, authorize.
    You may be presented with the iTunes Store Terms agreement page. Agree.
    Make sure that song is selected to sync to the iPhone.
    Sync.
    If you are still unable to sync, then the issue is most likely with your iTunes account and you will want to contact iTunes Store Support via the Email link at the bottom of the following page with as much detail as possible:
    http://www.apple.com/support/itunes/store/authorization/
    Hope that helps,
    Charles H.

  • I installed 3 Apps which worked fine.  After connecting to itunes the Apps won't open when tapped.

    Apps worked OK yesterday but after connecting to itunes the new apps will not open.

    If you go to iTunes on the top you go to store and click Authorize This Computer. Then it should work fine. You may have to re download but that should fix it hope it helped

  • App Store apps won't open

    The apps I installed Friday worked fine over the weekend but now, when I press any of the installed app icons on the Home screen, it switches to the app and then immediately switches back.
    These things do this: Epocrates Rx, Google Mobile Web, Pandora, Weatherbug, even purchased apps. I basically can't open any of them.
    These work fine: the original iPhone apps, and apps that are basically links to a Safari web page, like the original Zagat.
    As I say, this just started Sunday, it's been working fine up to now.
    I tried resetting the phone (not the complete restore...yet, but by holding the top button and home button down), and resynching. No improvement.

    Like you I downloaded Epocrates and initially it did open. I then downloaded 18 more apps and installed them and now no new apps will open. They start to open then quit and return me to the home screen. I restarted my iPhone 3 times and restored it twice to no avail. I am running Tiger 10.4.11 and right now I am upgrading to Leopard. I tried resynching using a direct connection to the iPhone with the original USB cable. I then removed all the new apps and reloaded only Epocrates and the Netter Atlas and still no luck. All the original Apple apps work fine. My next trick is to disconnect all the external Firewire and USB devices and try again with a RESTORE under Leopard with a direct USB cable connection to the iPhone. I'll post the outcome. P.S. my son downloaded 16 apps/games to his same generation iPhone using his Intel Mac and has had NO problem. I asked the people at the Apple store about this and they admitted other employees are having a similar problem and no one can figure it out yet. I will try the Genius Bar if nothing else works but the next appt is in 3 days.

  • Help please, my iTunes store app is not opening expet at morning , and afternoon I can't access it neither on my iPad nor on my pc

    Well I have bought my iPad two weeks ago and my iTunes  used to open on my pc and iPad,  but in the last four days it never opens except at morning when I wake up, what's wrong, please help.

    If a reset doesn't work, try and force iPad into Recovery Mode:
    1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
    2. Connect USB cable to computer
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune (make sure you have the newest version of iTune)
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad

  • HT4528 THE Itunes store app will not open

    when i touch the app it open and closes right back up! any help

    I have the same problem here, i tried to close the application and restart the phone, but nothing seems to work.

  • Windows Store App won't open

    I have a Nokia Lumia 530 and my windows store doesn't open at all for about a month now. It shows the following message: 
    "There has been a problem completing your request. Try agian later".
    It also provides an error code whoch is the following: 805a8011
    I just wanted to know if there is a solution for this problem, before calling up the windows help service.
    Thank You...

    Hi, Hemmellows. Welcome to the Microsoft Mobile Community. You can check if you have sufficient storage on your phone by going to Settings > storage sense. If you have enough space and the error still appears, you may need to reset the phone to factory default. Just go to Settings > about & then tap reset your phone. Make sure to create a backup to avoid data loss. Let us know how it goes. 

  • Itunes store app on iPhone 4S won't stay open. Why?

    The iTunes Store app on my 4S won't stay open.  It closes after a couple of seconds.  Why?  How do I fix it?

    Hi gap03,
    Thanks for visiting Apple Support Communities.
    If the iTunes app is quitting unexpectedly, first make sure you've restarted/reset your iPhone:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    Next, you may want to verify whether the issue is due to the iTunes Store connection:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If the behavior persists, try the remaining steps in our iPhone assistant:
    http://www.apple.com/support/iphone/assistant/phone/
    Best,
    Jeremy

  • Store button on music app won't open?  Any suggestions?

    Store button on music app won't open?  Any suggestions?

    This is what I did:
    1a. Podcasts app deleted from the iPhone.  Doesn't show on any of the home screens on the iPhone.  The button next to the Podcasts app in iTunes says "Install".  Synching the iPhone with iTunes generates the message "The Podcasts app is not installed on 'Maggie's iPhone 4', so you will not be able to play podcasts on your iPhone"
    1b. Clicked the "Install" button for the Podcasts app in iTunes.  It now displays "Will Install"
    1c. Clicked "Apply" in iTunes to start iPhone sync.  iTunes shows "Copying 1 of 1: Podcasts"
    1d. Podcasts app icon is shown correctly on one of the iPhone home screens.  Previously, the Podcast app icon was a generic placeholder icon. 
    1e. Resyched iPhone and launched Podcasts app.  Everything now working properly.
    2 & 3. Didn't have to perform these steps, which implies that earlier suggestions contributed to the fix.
    Thanks for your help!

  • Music download interrupted, now iTunes app won't open or quit

    Music download frozen/interrupted.  Now iTunes app won't open or quit, and I'm unable to shut my computer down or install updates because it won't quit.

    Hello there, CoreyAmy.
    The following Knowledge Base article shows how to quit an application that has become unresponsive:
    OS X: How to quit an unresponsive application using Force Quit
    http://support.apple.com/kb/HT3411
    Additionally, this article offers some pointers on how to resume an interrupted download form iTunes:
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/ht1725
    If your download was interrupted using your Mac or PC
    Open iTunes.
    Choose Store > Check for Available Downloads.
    Type your account name and password if prompted.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

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