Itunes store app wont open

I have an 4s iphone and since the most recent update I can not open my iTunes store ap??  I have tried turning my phone off a million times, I have synced my phone to my computer to see if that would help? Sadly I did not pay an extra million dollars to get assistance from Apple.  If anyone knows what to do to help me I would greatly appreciate it, kind of ***** and defeats the purpose of having a iphone if I can't purchase songs directly from my phone right?
Thanks!!!!

Hello Lar801,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Best of luck,
Mario

Similar Messages

  • TS1702 Ever since i downloaded ios7 my iTunes store app wont open. It does for about a second then glitches out. Ive already tried restarting the phone and closing the app

    I need help!!!

    your gonna have to wait for a software update (or do a total reset of the phone, which you would only do if you knew that would 100% work, which it might not) sorry. i found a ton of glitches that cant be fixed without some sort of update. try this glitch: in lockscreen call any number for the emergency call number and hit call multiple times until apple logo appears. it will appear to have resprung but it will call the number you dialed. another lockscreen bypass.

  • I can not get into itunes store, it wont open, was fine before. Installed 10.2 thinking it would help. gives error code 306

    Since installing McAfee I have noticed my itunes store will not open. I tried downloading version 10.2 and nothing. It gives me an error cod 306, and tells me they couldnt complete my request and an unknown error has occured. I don't know if the 2 are related but Its frustrating because it was working fine before!?

    Do the instructions for the 306 in the following link help?
    Error 306

  • TS1702 my itunes store app wont work its just a white screen, wont search for anything?

    My itunes store app has stopped working, its just a white screen, nothing loads up?

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    No data is lost due to a reset.

  • Itunes store just wont open, but has prior even after stupid update to ios7

    I have downloaded a few songs from the itunes store after the update and just yesterday i tried to get into itunes store from iphone 5 and it doesn't open. Doesn't say anything just wont open shuts it off right away.  Ive done all the recommend support suggestions and now i am lost.  Whats the point in having a iphone if i cant open my itunes store.??? Please help

    Hello there, HockeyMomClearLake.
    The following Knowledge Base article offers up some troubleshooting steps for your issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Particularly:
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Why is my iTunes Store app not opening on my iphone?

    Every time I try to get onto the iTunes Store from my phone the screen flashes white for a second then goes back to my home screen, tired resting the phone and turning it on and off but still no luck. I have also tried resetting my internet connection which doesn't seem to work either.

    Make sure Settings > General > Restrictions > iTunes Store: is ON

  • WHY IS MY APP STORE APP NOT WORKING ON MY IPHONE 5?? EVER SINCE I GOT THE IPHONE 5 MY APP STORE APP WONT OPEN. I HAVE TO RESTART MY PHONE EVERY TIME I WANNA USE IT. SOOOO ANNOYING. SOMEONE PLEASE HELP

    IS IT JUST ME OR IS EVRYONE WITH THE IPHONE 5 HAVING THIS PROBLEM?

    It's just you. And the Caps Lock key on your keyboard is stuck. You should get that fixed.

  • My iTunes Store app will open and then immediately close after I tap on it like it is stuck and then shuts off. Any suggestions on how to fix this?

    I appreciate any feedback to fix this issue.

    THIS is happening to me too and i have dione all the things ive see to do on line nothing is working

  • Itunes app wont open on my Iphone !!

    when i click the app it opens and then immeditely crashes. ive tried closing the app, shutting down and restarting my phone .What should i do

    Try this open your music app and access the store from there first, once done then you can go to the iTunes store app, try it and see if it works

  • Itunes store app on iPhone 4S won't stay open. Why?

    The iTunes Store app on my 4S won't stay open.  It closes after a couple of seconds.  Why?  How do I fix it?

    Hi gap03,
    Thanks for visiting Apple Support Communities.
    If the iTunes app is quitting unexpectedly, first make sure you've restarted/reset your iPhone:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    Next, you may want to verify whether the issue is due to the iTunes Store connection:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If the behavior persists, try the remaining steps in our iPhone assistant:
    http://www.apple.com/support/iphone/assistant/phone/
    Best,
    Jeremy

  • ITunes Store app does not open

    ITunes Store app does not open on my iPhone.

    Go to your music app (not iTunes) click on songs then click on the store button in the left corner and it should take you to iTunes. Then try going back into iTunes thru the iTunes app again.

  • Cannot go to iTunes store using my iPhone 6 plus. I click on App Store and it opens up iTunes U. Even when I open iPhones video app and try to purchase a movie which is suppose to take me to iTunes store, it instead opens up iTunes U.

    Cannot go to iTunes store using my iPhone 6 plus. I click on App Store and it opens up iTunes U. Even when I open iPhones video app and try to purchase a movie which is suppose to take me to iTunes store, it instead opens up iTunes U. Any feedback would be greatly appreciated. Thanks..

    There isn't currently any music, films or TV programmes available in the South Korean store, so you will only see iTunes U in the iTunes store app. You can't use the US store unless you are in the US, you have to be in a country to use its store (that is in the Store's terms) - so whilst you are in South Korea you can only use the South Korean store.
    Are there other music purchase download sites in South Korea that you could use ? You can also copy your CDs via your computer's iTunes

  • My itunes store app doesn´t open.

    I´m using iphone 5. Since I got ios7 the itunes store app does not open. I only get a blank display. Same thing with the ibook store. Who can help?

    Hi usie65,
    Thanks for visiting Apple Support Communities.
    If you're not able to connect to the iTunes Store or iBookstore, I'd suggest the troubleshooting steps in this article first:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If the steps in this article don't fix it, you may want to try the steps in our iPhone troubleshooting assistant:
    http://www.apple.com/support/iphone/assistant/phone/
    All the best,
    Jeremy

  • My iTunes Store app will not open, keeps crashing.

    I cannot open iTunes Store app on my phone. It will open for a split second and close immediately.

    Hi there SarahSinisi,
    You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    -Griff W.

  • Updated my 4s and ipad3 and now both are basically useless. Cant access itunes store, app store, weather app wont work and multiple bugs with facebook. How am I supposed to fix all these problems????

    Updated my 4s and ipad3 and now both are basically useless. Cant access itunes store, app store, weather app wont work and multiple bugs with facebook. How am I supposed to fix all these problems????

    Hi Doomtrooper,
    When you updated your iPhone 4S and iPad3 to iOS6, what exactly do you mean when you can't access the iTunes store? Have you checked your connection to the network?
    Please be a little more specific

Maybe you are looking for