Itunes store blank screen

I've got itunes installed on my Win 7 PC and untila few days ao it was working fine. Now when I go to the itunes store I get a blank screen. I did just get an iphone and can use the other screens in intunes but the store page never works.

I have had this frustration for a long time. The problem comes and goes and it was hard to figure out what was wrong. I have uninstalled and installed at least three times and still had the blank screen when I tried to view movies. The ONLY thing that has worked has been to logout from my Apple account (iTunes automatically logs me in) start a movie before logging back in. Once the movie is going, it seems to keep working even when I log back in. Note that I have the latest iTunes release and updates and that did not cure the problem. I hope one of the engineers that views this stuff will fix what seems like a small but extremely frustrating problem.

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ITunes store = blank screen in iTunes?

For a couple of days now I'm only getting a blank screen when I try to access the iTunes/App Store in my iTunes. Win7x64, iTunes 10.7
Anyone else with this issue?
I remember there was a similar issue a year or so ago and the solution involved downgrading some itunes component or something... but now I'm not sure.
Thanks!

Will any other website in any browser work? iTunes surely uses Windows components for internet access and HTML page display. Consider it like another browser. Perhaps re-installing iTunes can help.

Itunes 10.5, windows 7 - 64bit, when I plug in itunes store, the screen remains blank. My AppleApplicationSupport are 2.1.5 - 2.0.1 - 1.4.1 - 1.1.0. Thanks

itunes 10.5, windows 7 - 64bit, when I plug in itunes store, the screen remains blank. My AppleApplicationSupport are 2.1.5 - 2.0.1 - 1.4.1 - 1.1.0. Help Me please. Thanks

tis works by mee
In windows 7, click on your start menu, go to accessories, right click on the command prompt icon and choose "run as administrator". Once it opens, type in the following command...
netsh winsock reset
hit enter and it should say something like winsock reset successful now reboot your computer.

When i open the itunes store, the screen goes blank after 2 seconds so I cant order music

When I open the itunes store, the screen goes blank after 2 seconds, so I cant order any music?

same thing with me have you found an answer? the only thing i cant think of is to download the new itues but when i try they are haveing problems with the site or something and i cant dowload it.

When I log into the iTunes store my screen shows the marker go half way across the loading indicator, the screen show a blank screen with the heading accessing iTunes. If I go to the right side and search the store the names drop down. Nothing happens

When I log into the iTunes store my screen shows the marker go half way across the loading indicator, the screen shows a blank screen with the heading "accessing iTunes". If I go to the right side and search the store the "search names" drop down. Then nothing happens. My iTunes store account info is shown on the right side
I am using a Dell Vostro 3400, with 8 GB RAM, Windows 7 64bit Ultimate OS. ITunes version 10.5? (Latest)
What I have tried:
Uninstalled iTunes,
Removed firewall and protection.
Re-installed iTunes 64bit (still get the same issue)
Restarted firewall, added apple.com etc.
I have created a new user profile to no vail.
Still the same issue. I can access using my iPod

I am having the same problem ever since I upgraded. Have received four emails from Apple support on the
issue and nothing has worked. Unloaded 10.5 and went back to 10.3 which worked fine but it would not allow
me to sync my Iphone with the ios 5 upgrade. Went back to 10.5 and sometimes get exactly what you do when
I try an access the store. It looks like something is clearly missing. Have done just about everything I have seen
on threads but nothing works. Really need help.

Since downloading iso7 when I open iTunes Store the screen goes blank but the icons still come up at the bottom of the screen . Help

Since downloading iso7 when I open iTunes Store the screen goes blank but the icons still come up at the bottom of the screen . Help???????

Go into the Music app and access the iTunes Store through it. You should on have to do so one time.

Why is my itunes a blank screen?

Why is my itunes a blank screen when i press the itunes app

Hi Mikhailwong,
When troubleshooting iTunes Store connection issues, the following articles provide the best information:
First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
If the above did not resolve your issue, refer to the following:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
If you haven't been able to connect to the iTunes Store:
- Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
- Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
- Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
- Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
- Try resetting (turning off and then on again) your Wi-Fi router
- If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connectionsor iOS: Troubleshooting Wi-Fi networks and connections.
Thanks,
Matt M.

ITunes store blank white screen

This has been going on for a couple of months.....I have uninstalled and re-installed everything, tried updating to the latest version of ITunes but the screen is still blank white.

I was able to fix mine. I went to software update and updated a few things. I did not update everything, but only what I thought were the essentials, which I believe was Safari, a security update, and a firmware update.
Then I deleted and reinstalled Itunes yet another time. Now the itunes store is back up again.

Itunes 11 Store - Blank Screen

I upgraded to Itunes 11. Now when I click on the itunes store link in Itunes 11, all I see is a white blank screen.
I uninstalled Itunes and ALL apple components. Followed the uninstall procedures correctly.
I did a Netshr Winsock Reset as well.
Downloaded the autoruns.exe from Microsoft and the only item under winsock providers was Apple's Bonjour
Checked the parental controls in iTunes and nothing is disabled.
Actually unistalled Norton 360 and disabled windows firewall to help troubleshoot.
Not sure what else to try. I guess my only option is to re-install windows?
Does anyone have any suggestions?
Thanks Rcduck

Update, so I think it's something graphical in iTunes, when i use the column view in the store I can browse normally, but when I do it normally i just get the blank screen.
Anyone know how to get iTunes working normally again?

TS3297 in iOS 7 on iPhone 4S i can not open the iTunes Store. Screen is blank

Blank screen when trying to open iTunes Store

Same here. I was online w/ apple tech support yesterday all the way up to level 3 support. Their solution was to restore and then reload from backup. Don't waste your time w/ that as it didn't solve the problem.

HT4623 Why is my iTunes store blank on my iphone 5 after ios7

I wanted to buy a song, but my itunes store screen in blank. What happened and what can I do about it?

Sign off from the itunes store under settings>itunes and app store and then sign on again.
If that doesn't do it, apparently toggling all of the icloud sync settings off and then on again for some reason fixes that issue.

Itunes 9 blank screen

I have a Compaq laptop with windows vista. Since upgrading to 9.0 I only get a blank screen in the itunes store. When I click on the store, the progress bar jumps to about halfway and hangs for a while, then ends, and all I have is the blank screen. Sometimes it says "ITUNES STORE" in the middle, sometimes nothing. I have tried all of the recommendations in apple support. I've also gone round and round with customer support. When I run diagnostics this is what I get.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-09-15 21:26:04.
One odd thing is that if I am on the blank store screen and I go to -view-show column browser- the browse feature will come up and I can browse.

Hi,
I had the same problem and fixed it myself. I installed Itunes 9.0 and use windows desktop sharing. Initially I thought it had something to do with that as when viewing Itunes on my second screen the Itunes store showed just hyperlinks and a white background. I am not sure if Itunes is linked to your browser settings but whatever is your default browser (you may find IE is your default but you use Safari) it seems Itunes 9 may de-select your proxy setting.
This is the only setting I found was wrong on my machine after install. I am not sure if this was the solution as I also upgraded to Itunes 9.0.1.
It was strange as everything else worked, I could use all other functionality of Itunes so it has to be a connection problem between your pc and apple servers. I would also suggest you check how you are connected to the internet:
* Are you using a firewall, proxy, internet connection sharing or filters on your home router.
* Also it could be that if you are a remote worker your office has blocked connection to Apple servers or implemented new rules on certain traffic which impacts your connection. Try it working via open connection to the internet and an encrypted one using your company VPN.
DB

My itunes store home screen is white and wont accept my login? I'm on a mac

I can't get the itunes store to recognize my apple Id or login and the home screen is just blank white? my apple id does however show in the top right corner? Anyone have any ideas?

Quit iTunes. Open a Finder window. Click on "Go" in the menu bar. Hold down the option key and the Library folder pops up. Click on that. Go to the Preferences folder. Find and move the file "com.apple.iTunes.plist" to the desktop. Open iTunes (iTunes will behave like you're opening it for the first time but you'll have all of your contents). Try the store again.

TS4123 iTunes Store Blank and iTunes using a lot of resources

I have tried the resolutions suggested at http://support.apple.com/kb/TS3125 and http://support.apple.com/kb/TS4123?viewlocale=en_US with no success. I have deactivated all other LSPs, except Bonjour, which there are two, both WindowsLive. I have even tried deactivating my Firewall. No success. Please help.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Itunes store blank page

Hi,
I use iTunes on my iMac 11,1 with Mavericks. On the iTunes-Store, I only can access to some categories (Music, books, ...). I can't access to Apps and podcasts. They leave the screen blank. When I search for something, I don't get a result. It doesn't connect to the store.
What can I do?
Is there a instruction for what to do on the internet?
Thank you for helping.
Many regards,
Thomas

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Itunes store blank screen

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