Itunes store blank

itunes app store is blank. Whenever I open itunes and click on the itunes store I get a blank page. All the buttons are listed: music, tv, movies, apps, etc, but when I click on any button, the progress bar above loads rapidly and it still ends up a blank page. I can see my itunes library and I can access my account information (which doesn't format well, but shows up as an html list on the left) and that's about it. Can't view the store at all. It has nothing to do with my itnernet settings. I've checked other forums. I've deleted and downloaded and re-loaded the itunes app. I've updated it (itunes 11.0.2) . I've updated my software (Mac OSX 10.6.8). I've checked my itunes preferences and saw no roadblocks. I allow connections when it asks. I just don't know why I can't access itunes. Does this have something to do with icloud? I don't participate in icloud and have not renewed my icloud account in close to a year. Am I being punished for not being in icloud?
I can still purchase apps using my apple id using my iphone, ipod, and ipad. On these devices I have full access. it's just on my macbook pro that I get a blank itunes store screen. Can anyone help with this? I'd hate to have to take the macbook into the store for this.
Thanks for reading.

It is not your Mac Book Pro. The same thing has been happening to me all day on my ASUS laptop with Windows 8, except with me I previously could not get the store to appear but now it is. Don't ask me how, it just worked itself out. This time, however, I am dealing with a "buy" button that is not wanting to work for me.

Similar Messages

  • Why is my itunes store blank?

    I have just updated my iphone and I want to sync in music but it says I need to update to (at least) itunes 11.01 and to do that I have to go to itunes store. But when I enter itunes store it is blank. I have read that I need to update my safari. Is that correct and how would I do that? Do I need to pay ?

    Might something you haven't tried yet here > Can't connect to the iTunes Store

  • HT4623 Why is my iTunes store blank on my iphone 5 after ios7

    I wanted to buy a song, but my itunes store screen in blank. What happened and what can I do about it?

    Sign off from the itunes store under settings>itunes and app store and then sign on again.
    If that doesn't do it, apparently toggling all of the icloud sync settings off and then on again for some reason fixes that issue.

  • Why is my Itunes store blank on my Mac book pro?

    When I open my itunes store it is blank on my mac book pro, how do I fix it. I'm not the best with macs, so please step by step.

    I'd try the following document with that one:
    Apple software on Windows: May see performance issues and blank iTunes Store

  • Why is my iTunes store blank?, Why is my iTunes store blank?, Why is my iTunes store blank?

    I recently downloaded the newest version of iTunes and my library is fine, but when i go to the iTunes store, its just a blank page.

    I'd try the following document with that one:
    Apple software on Windows: May see performance issues and blank iTunes Store

  • Itunes store blank screen

    I've got itunes installed on my Win 7 PC and untila few days ao it was working fine. Now when I go to the itunes store I get a blank screen.  I did just get an iphone and can use the other screens in intunes but the store page never works.

    I have had this frustration for a long time. The problem comes and goes and it was hard to figure out what was wrong. I have uninstalled and installed at least three times and still had the blank screen when I tried to view movies. The ONLY thing that has worked has been to logout from my Apple account (iTunes automatically logs me in) start a movie before logging back in. Once the movie is going, it seems to keep working even when I log back in. Note that I have the latest iTunes release and updates and that did not cure the problem. I hope one of the engineers that views this stuff will fix what seems like a small but extremely frustrating problem.

  • TS4123 iTunes Store Blank and iTunes using a lot of resources

    I have tried the resolutions suggested at http://support.apple.com/kb/TS3125 and http://support.apple.com/kb/TS4123?viewlocale=en_US with no success. I have deactivated all other LSPs, except Bonjour, which there are two, both WindowsLive. I have even tried deactivating my Firewall. No success. Please help.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Itunes store blank page

    Hi,
    I use iTunes on my iMac 11,1 with Mavericks. On the iTunes-Store, I only can access to some categories (Music, books, ...). I can't access to Apps and podcasts. They leave the screen blank. When I search for something, I don't get a result. It doesn't connect to the store.
    What can I do?
    Is there a instruction for what to do on the internet?
    Thank you for helping.
    Many regards,
    Thomas

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • Itune store blank page

    HI,I cannot access Itune store,I have a blank page,I'm running Mac OSx 10.7.5 on a Mac book air.
    I can access my music and upgrade my applications,but each time I want to buy a new music or app. I click on store and I have a blank page.What can I do.
    Thank you for the help.

    Hi CoraNYC,
    Welcome to the Support Communities!
    The article below will walk you through the troubleshooting steps for connectivity issues with iTunes:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    I hope this information helps ....
    Have a great day!
    - Judy

  • ITunes store blank white screen

    This has been going on for a couple of months.....I have uninstalled and re-installed everything, tried updating to the latest version of ITunes but the screen is still blank white.

    I was able to fix mine. I went to software update and updated a few things. I did not update everything, but only what I thought were the essentials, which I believe was Safari, a security update, and a firmware update.
    Then I deleted and reinstalled Itunes yet another time. Now the itunes store is back up again.

  • Purchased page on iTunes Store Blank

    I have alot of purchased music and tv shows, but recently when I visited the iTunes Store and click on the Purchased Link, the page loaded but it was blank, what is odd is the fact that when iTunes 10.3 was released I was able to view the purchased items though at the time music,books, and apps were only available. I had recently purchased a song on the iTunes Store but that even didn't appear on my Purchased page.
    I'm currently using iTunes 10.4 on Win Home Premium 7 64bit

    I updated iTunes 10.4 to the latest version of iTunes which seems to fix the Purchased issue without having to uninstall Safari.

  • ITunes store = blank screen in iTunes?

    For a couple of days now I'm only getting a blank screen when I try to access the iTunes/App Store in my iTunes. Win7x64, iTunes 10.7
    Anyone else with this issue?
    I remember there was a similar issue a year or so ago and the solution involved downgrading some itunes component or something... but now I'm not sure.
    Thanks!

    Will any other website in any browser work? iTunes surely uses Windows components for internet access and HTML page display. Consider it like another browser. Perhaps re-installing iTunes can help.

  • Cannot access Itunes Store v12.1.1.4 on Windows 7, with a blank page - please help

    The toolbar says "Accessing iTunes Store..." and then nothing happens, with a "iTunes Store" blank page below.
    Any ideas?

    Hey Eugene Carr,
    Thanks for the question. If I understand correctly, the iTunes Store page is blank. I would recommend that you read this article, it may be able to help the issue.
    Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
    Thanks for using Apple Support Communities.
    Have a good one,
    Mario

  • I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

    I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

    In iTunes prefs>Store - is the Store check box unchecked?
    Did you repair pemissions with Disk Utility?
    MJ

  • What does one do when they get "secure link to itunes store has failed." got this while doing diagnostics test. clicked on help but just got a blank white window. original problem stems from inability to access the itunes store.

    I got "secure link to itunes store failed" during a diagnostic test. unable to access itunes store and nothing i do works.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

Maybe you are looking for

  • PIN sign-in GPO not applying to workstations

    I am currently testing Windows server 2012 R2 with Windows 8.1 tablets and cannot get PIN sign-in to work on the client machines, I have disabled local policy processing and all of the management is coming from GP, however when I manually apply the p

  • MSi MS-6747 OEM MOBO question

    I realise this is an OEM board for Medion, and Medion supplied the computer system to PCWorld, so the support must be done by PC World, and if you know them you realise my problem getting information. Anyway, there are 3 PCI slots, one blue amd two g

  • Why do I have 2 copies of the movie Skyfall??

    Recently bought "Skyfall", downloaded the HD and SD versions from iTunes Store. Both versions are showing side by side in Movies area. All the other movies I have in HD and SD show up as one title. Checked in the media folder and both versions of Sky

  • J3RKKRS - Determine Offsetting Account - transfer all pairs function

    Hi Experts, Sometimes, we have documents that have the same rows in Debit and Credit Items Table with same amount. If we select each row in Debit Table and Credit Table and then make a pair to transfer, it's too low to finish. Please help me by direc

  • Reminder app doesn't alert correctly

    I have the iPhone 4S. The reminder app either alerts late (varying from 8-20 minutes) or not at all for a time-based alert.  Very frustrating when relying on it to remind me of something.  Any ideas?