ITunes Store bought music eventually stops playing

Anyone else had this problem? I was hoping by re-downloading all my music it would fix it but that seems to have done nothing.
For example: Two days ago I downloaded two Toby Keith songs from the iTunes store. I didn't do anything to my phone (including turning it off), when the next day suddenly the songs won't play. Every other song plays fine, except the two Toby Keith songs. At first I thought it was my car stereo, but it wouldn't play on the iPhone either. Plays fine on iTunes.
The only fix is to delete the song and re-download it. I would have normally thought it was the song download, but rewind to a few weeks ago, and my entire Hollywood Undead Swan Songs CD (also bought from iTunes) wouldn't play. It was at this point I deleted all my music and resynced it.
I tried resetting phone, resetting settings, deleting all music and starting again, and it even did it through a restore.
Is this a bug? Is it a bad phone?

Perhaps try resetting your iTunes Store Cache.
Go "Edit > Preferences". In the Advanced tab, click the "Reset cache" button shown in the following screenshot:
... and then click OK.
Restart your iTunes, and head back to the Store. Are you getting full previews now?

Similar Messages

ITunes store bought music forces his way into iPhone

Hi all,
I've got an issue that I hope it's an easy fix for your genius out there.
I've bought a CD from the iTunes store, now every single time I plug in my iPhone onto my PC, open iTunes, it tries to sync it but fails. Meaning the music isn't inthe iPhone, when I click on SONGS under the DEVICES it'S shaded gray as opposed to Black like all the other songs.
I did select manage Manually manage music and videos under the SUMMARY tab and am able to delete it (the shaded said CD) but once iTunes is restarted, issue presents itself again.
Got me an iTunes Match account and deleted said CD from Library and iCloud thinking this would resolved the issue, but nope, this there.
I don't want that Music in my iPhone nor do I want it to be shaded in gray when I plug in my iPhone.
For what it's worth, issue was there with iOS 6 and still present with iOS 7
Any suggestions?

sorry, wrong section. Should be in iCloud on PC

Itunes store bought music wont sync post crash of Iphone

Crash occurred due to last IOS update. One option on Itunes says it will erase all music on iphone and use everything in library. appreciate your help. Itunes seems more complex than necessary.

Were they bought in iTunes on the computer, or on the phone? If purchased on the computer, connect the phone to the computer, select Music tab, select what music you want to sync to the phone, click on Sync. See this support document http://support.apple.com/kb/HT1351

HT204406 I purchased music on my iPad (and it works fine). It populated my purchased list on my home computer but will not download ?? when I access it in the iTunes store I can click on play but nothing happens-how do I get it to download on my computer

I purchased music on my iPad (and it works fine). It populated my purchased list on my home computer but will not download (purchase is no longer a given option) ?? when I access it in the iTunes store I can click on play but nothing happens…how do I get it to download on my computer ?

If you connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases then it should copy over to your iTunes library. Depending upon what country that you are in you might also be able to redownload it on your computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.

While playing music in iTunes 8, the music randomly stops

While playing music in iTunes 8, the music randomly stops for a second then continues. This did not happen in previous versions of iTunes.
ASUS P5K (BIOS v1006)
Intel Core 2 Duo E8400 (LGA775 Pkg, 3 GHz,6MB L2-Cache, 1333 MHz FSB, 45nm)
Antec Neo HE 430 Watt PSU ATX12V v2.2
4096MB 2 x Corsair TWIN2X2048-6400C (4 x Corsair CM2X1024-6400C4)
150GB SATA HDD (Western Digital Raptor X, S-ATA 1.5 GB/s, 16MB, 10,000 RPM)
250GB SATA HDD (Hitachi Deskstar 7K250, S-ATA 1.5 GB/s, 8MB, 7200 RPM)
EVGA e-GeForce 8600GTS 256MB
Pioneer DVR-115DBK (DVD±R/RW, DVD±R DL, CD-R/RW)
XP Pro SP3

Do you have Genius turned on?

What a pain -on a mac-never had aproblem-loaded a new shuffle with music -will not let me sync itunes store bought songs-will not let me authorize the computer. I have a ipod as well. Is this a block when loading a second device? OR?

What a pain -on a mac- never had aproblem- loaded a new shuffle with music - will not let me sync itunes store bought songs- will not let me authorize the computer. I have a ipod as well. Is this a block when loading a second device? OR?

In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first.

I don't own an Apple device, but I have purchased an audio album from the iTunes store. How can I play this on my android phone, as I am unable to burn the album to mp3 format? Can I obtain a refund if this is not possible? Thanks

I don't own an Apple device, but I have purchased an audio album from the iTunes store. How can I play this on my android phone, as I am unable to burn the album to mp3 format? Can I obtain a refund if this is not possible? Thanks
p.s. I am not knowledgeable of Apple/iTunes etc, I was under the impression that if I purchased an album then I can use my purchase on a non-Apple device

mickyja wrote:
I don't own an Apple device, but I have purchased an audio album from the iTunes store. How can I play this on my android phone, as I am unable to burn the album to mp3 format? Can I obtain a refund if this is not possible? Thanks
p.s. I am not knowledgeable of Apple/iTunes etc, I was under the impression that if I purchased an album then I can use my purchase on a non-Apple device
Micky,
The iTunes Store sells songs in AAC format. Most Android phones can play AACs. Just sync them to your phone per the instructions with the phone.
If by any chance your phone does require MP3 format, you can use iTunes to convert the files, per this guide:
iTunes: How to convert a song to a different file format - Apple Support
(This conversion does not require burning.)
For future reference, note that the iTunes Store is really optimized for people using Apple devices. You might find it more convenient to buy music in Mp3 format from Amazon Digital Music or Google Play Music.

I have several purchased movies on my itunes and several of them stop playing a few chapters in

I have several pirchased movies on my itunes and several of them stop playing a few chapters in. Cant figure out whats wrong, i

Yes. It looked like the added songs were from the “cloud” although I’ve never used that and only manage my music from iTunes on my iMac. After I turned Show All Music off, the songs seemed to go away, except the first two, they are still on my phone and I can’t get rid of them. I did the same with my wifes phone and all the “cloud” songs went away. Ther were about 400 of them!
So, how do I get rid of the two songs, and why would these songs be pushed to my phone?? I installed OS7 yesterday.
And if i can bother you for one more thing.....i can't seem to remove one of the cities i had originally added to the weather app. It looks easy to add, but no idea how to delete.
Thanks for the help,
Rick,

I downloaded an album from iTunes store and it will not play on my iPhone

Hi All,
I downloaded an album from the iTunes store. It will not play on my iPhone 5. How do I contact the iTunes store to get this problem corrected?

Delete it and redownload from here:
Open iTunes Store app > More > Purchased > Music

TS1717 my music videos stop playing after 3 minutes

my music videos stop playing after 3 mins it happens to them all they worked fine before I upgraded to the new software

No there is no particular limit, especially one as short as 4 minutes in the Flash player or a Web page in general.
The video file may have been corrupted before or during upload to server.
Test the original video file on your local machine, does it play the entire length? is so, notice the file size.
Compare that size to the file size of the video on the server... if they are the same, you might want to re-upload anyway.
Your video file will also have a web address that specifies exactly where it is located on your server. Do a direct download and test the file to see if it is courrupt.
It will have an address something like this:
http://www.cidigitalmedia.com/chris_test/tombstone/video1.flv
So download your file directly from the server and play on your local machine to see if it's longer than 4 min.
Could it be that your Web host only allows certain size files (no videos over 4 min for example)?
Best wishes,
Adninjastrator

HT2470 Why won't Itunes store my music library in my User/Music Folder, if I select my user name as a storage location in Itunes, Itunes creates folders for artist name right in my user folder, instead of in my user/music folder

Why won't Itunes store my music library in my User/Music Folder?
If I select my user name as a storage location in Itunes, Itunes creates folders for artist name right in my user folder, instead of in my user/music folder. This gets especially annoying because if I tell Itunes to store my "media" in my user/music folder, Itunes will then create a folder named "music" in my "music" folder and will also create additional folders in my user/music folder location to store other non-music media in as well. It is very annoying to see this lack of affinity for folders between two Apple created programs.

Help iTunes locate your media folder:
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967

TS1362 Two weeks ago Purchasing 60 songs from iTune store.So Two of them play only half of song and then jumping to another songs.What is could be?Or can i get repair this two downloads?

Two weeks ago Purchasing 60 songs from iTune store.So Two of them play only half of song and then jumping to another songs.What is could be?Looks like is not been downloaded full.Can i get this two songs to play correct?Many thanks Aleksejs!!!

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

My music randomly stops playing while using meetme app.

whenever using my iphone 5s my music will stop playing happans with local music and spotify i contacted apple support and they wanted to bring it in to look at it. any ideas?

Hi,
I am having the same problem with my iPhone ever since I have upgraded to the 1.1.1 firmware. I have had the following problems.
-Music stops playing when surfing the web.
-After listening to music and exiting iPod mode. The play icon in the status bar still appears. To fix this I initiate iPod mode,play,then pause the song and exit ipod mode.
-Bluetooth icon apears in status bar randomly. I just go into settings and turn the bluetooth off. I think this happens when I go in and out of air plane mode.
-Screen freezes. I just wait and it usually unfreezes or I have to reset the device.
I have 3-4 gigs of free space.
and have tried reseting the phone to fix the problems.
Thanks
-James

HT1848 I had my Iphone in sync with iTunes in my desktop PC. I had purchased musics from iTunes Store and musics I did transfer from original CDs (legacy ones). How can I recover my whole music assests on Iphone to my iTunes in my notebook PC ?

I had my Iphone in sync with iTunes in my desktop PC. I had purchased musics from iTunes Store and musics I did transfer from original CDs (legacy ones). I no longer have my CDs once I did donate it to a public library. How can I recover my whole music assests on Iphone to my iTunes in my notebook PC ? At this time I only know how to transfer Apple Store purchased items.

iTunes will only import music purchased from the iTunes store. If you need to import music to iTunes from your phone that wasn't purchased from iTunes you will need to use 3rd party software to do so, such as Touch Copy.

When will South Africa itunes store have music available to buy/download

When will South Africa itunes store have music available to buy/download?

There is no one from Apple here, thus no one here can answer your question.

ITunes Store bought music eventually stops playing

Similar Messages

Maybe you are looking for