Itunes store browse function
Hello, I am no longer able to use the browse function in the itunes store. This is the first problem with itunes that I have encountered in well over a year of use. The browse function works when I'm in my music library, but otherwise no luck.This problem surfaced briefly several weeks ago and I didn't think much of it. I receive automatic updates from microsoft as well as my security service I suspect one of these. Any help with this problem would be greatly appreciated Thank-You
+When I click on the browse button icon (bottom right in the itunes home page) I get three blank (white) screens over the song list screen the headings of the screens are intact+
OK, I don't have any browse button on the bottom right. I am running an older version, 7.1.1.5, so that may be why I don't have that button.
Anyway, what I did was, iTunes > View > Show Browser and I see the exact same blank stuff that you see.
So I think it is an iTS problem, and not a problem with both our PCs.
I am going to shoot them an email using the Contact Us link at the bottom of this page; I hope you will, too!
http://www.apple.com/support/itunes/store/password/
I am going to copy the URL of this discussion into the form.
Similar Messages
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New Prob. iTunes kills browser functionality. Have to reboot sat. modem.
When I start iTunes, my browser functionality is killed in both Firefox and IE. Pages start to load and then say, 'done'. Blank browser screen. Email and IM still function normally. I have to close browsers and then reboot my satellite modem before browser function returns. Any clues? I love iTunes and have committed my entire library to it, but I'm at my wits end. Life without music? Thanks.
Dell something Windows XP ProTurn off the sharing functionality (both the "look for shared music" as well as the "share my music") and the functionality that lets it look for and find remote speakers. That will most likely prevent it from freezing your satellite modem when you start iTunes.
Also, look into a software or firmware upgrade for your satellite modem, since it obviously has some kind of bug internally as well. -
Hi,
When within iTunes, and attempting to access the iTunes store, the iTunes store browser starts up ok but the page does not load correctly. Basically the download bar up the top of the iTunes browser window stops around 90-95% of the way through and no content is shown.
The only way i can get content shown in the browser is by reloading the page 2-3times. The same holds for any links i click within the iTunes store. At first i thought it might be internet related, but iTunes is the only app i have a problem with.
Any help on this is much appreciated, or if someone can point me to logs or anything that might give me a sniff of what is happening.
CheersSomebody else posted about this.
http://discussions.apple.com/message.jspa?messageID=12062795#12062795
IE8 seems to be the only browser that will open itunes store links on Windows 7. You can report it to Apple.
itunes menu > help > provide itunes feedback -
Just wondering: Like a web browser, if there any way to view the music, videos, etc. you've visited in the iTunes Store over time? Like the Safari History menu in the iTunes Store? Just wondering.
There is not a long-term history like browsers. The most iTunes can do is simply remember the last handful of pages you visited, and you can go back and forth between them in the upper left hand corner. Also, you can click and hold down the mouse button on the back or forward arrow, to see a longer list of pages you recently visited. However, that is the extent of iTunes remembering what pages you went to.
If you think you stumble across some content you'll want to go back to, maybe try adding certain items to your Wish List, which you can access at any time from the home page or account drop down menu, -
Why can't iTunes have the Genre highlighted with each album as you move the mouse over it, would be very helpful. Anyone agree???
Yu can go to the iTunes menu 'View' and select' view options' and check the iTunes that you want to see in iTunes.
You can post feedback about iTunes to Apple using the iTunes drop down menu.
MJ -
Unable to check for purchases. The iTunes Store is temporarily unavailable.
Every time I go to check for purchases I receive this message. Ive been recieving it for a couple weeks now and its reallly starting to annoy me.
Based on what info I found, I tried adding different program and port exceptions to my firewall, and I toggled my virus scanner and spyware. (and I dont have an internet accelerator so thats not the cause).
So then when that failed i just turned my virus scanner and firewall completely off. Still its the same problem.
I have almost 70 downloads that are incomplete (because of an error that apple support has worked out with me), but I have no way of accessing them.
PLEASE HELP / GIVE ANY SUGGESTIONS
iTunes 7.3.0.54, Toshiba Satellite Laptop, Windows XP service pack 2
Toshiba Satellite Windows XPya....
"I understand that you are still receiving a message about connection error when trying to download your purchases.
I have confirmed that the iTunes Store is functioning and accepting connections. Therefore, the issue is likely related to your Internet connection, local network, or computer. I'm happy to provide some information that should help you connect to the iTunes Store again.
I apologize for any inconvenience you have experienced with this issue and I can imagine how frustrating this could be for you. However, the nature of your question falls outside the type of support provided via email by the iTunes Store team. The iTunes Store team answers non-technical questions about billing, customer accounts, downloading music, and iTunes Store."
Im going to send them my exact connection details and such.. but if anyone knows the solutions to this PLEASE tell. It would save a ton of time and frustration. -
Itunes store won't connect no matter what i do.
This is a long post but i wanted to give you as much information as possible. Below is the transcript between apple support. Here is the Story: just One account says network connection timed out. I didn't think until right now to try a different account which downloaded music and talked with apple just fine. It is only one account that isn't working what can i do? I have tried everything.
Rashida,
I would like to get the problem solved and i thank you for your time; I have tried what you suggested and it did not work. I have tried different ISP opened my computer completely up so all ports are forwarded to the itunes computer; i have stopped all services including windows firewall on the itunes computer; I have tried installing a fresh copy of windows and only putting itunes on it with all ports forwarded, windows firewall disabled. I believe the error is an error; i don't know why i can't communicate with your servers is there anyway to cancel all the downloads and restart them; this might be due to me not completing a download on my iphone then trying to complete it on the computer. When i use my iphone connected to my wi-fi i can download music so my ISP can't be blocking the service. This is a very strange problem and would appreciate apples support and help. I may not be an expert on computers but i am in school for a degree in software development so my knowledge is above the norm. Thank you Rashida I hope we can find a solution.
On Fri, Jul 24, 2009 at 10:11 AM, iTunes Store <[email protected]> wrote:
Dear Japesweb
My name is Rashida and I understand that you are having trouble downloading your purchased item due to a connection error. You are receiving a message stating "unable to check for downloads network has timed out." You also tried to download it using your parents device and you encountered the same error message.
As an iTunes Store agent, I handle issues related to billing, downloading, customer accounts, and the items available on the iTunes Store. Because your issue is with the technical operation of Apple hardware, I do not have the training or tools to assist you as well as you deserve. However, finding you a resolution to this issue is of the upmost important to me and so I have included some information that may help you.
I have confirmed that the iTunes Store is functioning and accepting connections. Therefore, the issue is likely related to your Internet connection, local network, or computer. I'm happy to provide some information that should help you connect to the iTunes Store again.
Error 3259 is a network timeout error. Sometimes this error can be caused by software on your computer that slows down the network connection. This error can also appear if you are downloading multiple items. I'd like to provide some steps that should help you successfully download your purchases.
It often helps to pause the download and then download items one at a time. These steps will walk you through doing this:
1) Open iTunes.
2) From the Store menu at the top, choose Check for Available Downloads. If you're unable to upgrade and are using iTunes 7, the option will say Check for Purchases.
3) Enter your account name and password, then click Check. Your purchases should begin downloading.
4) Under the STORE section on the left, click Downloads.
5) Click the Pause All button in the lower-right corner. This will temporarily pause all of your downloads.
6) To resume only one of the downloads, click the refresh button that appears to the right of one of the paused downloads.
Certain types of software can affect the way a computer sends and receives information from the Internet. Here are a few examples of these types of software:
- Firewalls
- Web accelerators
- Ad filters
- Virus protection software
If you have any of this kind of software installed on your computer, you will need to configure each of the applications to allow your internet connection to access iTunes freely. For instructions, please refer to the documentation that came with that software, or contact the software's manufacturer. You'll need to configure the software to allow these domains to send and receive data from the Internet freely:
itunes.apple.com
ax.itunes.apple.com
For assistance in configuring your firewall or accelerator software, you may need to contact the manufacturer or your Internet service provider (ISP). When contacting their support representatives, it may be useful to have the following information:
"Well Known" TCP and UDP Ports Used By Apple Software Products
http://support.apple.com/kb/TS1629
The following article helps Windows users pinpoint software conflicts that could cause the error:
Using MSCONFIG to troubleshoot conflicts in Windows Vista
http://support.apple.com/kb/HT2292
Once you have managed to allow access to iTunes through other software, please follow these instructions:
1) Sign out of the iTunes Store.
2) Quit the iTunes application.
3) Restart your computer.
4) Open iTunes.
5) Select Check for Available Downloads from the Store menu at the top of iTunes, (if you're unable to upgrade and are using iTunes 7, you'll choose Check for Purchases).
If you can't find this option, you can also click this link to do the same thing:
https://phobos.apple.com/WebObjects/MZFinance.woa/wa/checkForPurchases
6) Enter your account name and password, then click Check. The missing item should begin downloading and appear in your Purchased playlist.
Please note that the iTunes Store cannot investigate every user's connection issue. Apple Discussions are another source of information about iTunes, where everyone from new users to professionals can interact and share their knowledge and experiences. You may find another user with the same operating system or ISP that may be able to help resolve this issue. You can find the iTunes discussions group at:
http://discussions.info.apple.com/itunes
If you are using a dial-up connection, you might consider downloading your purchases over a broadband connection, if you have access to one.
I do hope this information has been helpful to you. If there are any further questions or concerns about this matter please don't hesitate to reply to this email and let me know. Thank you for choosing the iTunes Support Store Peter. We do appreciate your business.
Sincerely,
Rashida
iTunes Store Customer Support
Please Note: I work Tuesday -Saturday 8.00am-5.00 pm CT
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email, any feedback you provide would be greatly appreciated.
Dear apple,
I believe it is a problem on your end. here is why. My configuration at home
is at&t dsl; the office T1 through at&t and at parents house is comcast
cable internet. my firewalls are clear and open in two locations (not the
office); the firewall is set up in DMZ mode which basically forwards all
requests to a certain computer via ip add or mac add. no mater what computer
what operating system i use that itunes is compatible with i get the error
of: unable to check for downloads network has timed out. I have tried it on
my Mac running Mac OS X; on my pc running vista 64-bit and on my mothers
computer running windows xp home edition (32-bit). I hope we can find a fix
to this so i can start downloading and using your service in the future.
Thank you
japesweb
On Tue, Jul 21, 2009 at 10:17 PM, iTunes Store <[email protected]
<div class="jive-quote">wrote:
Dear Japesweb
I'm sorry to hear that "Face the Pain" did not download successfully. It
looks like it is still posted to your account and awaiting download, so you
should be able to restart the download by following these steps:
1) Make sure you're using the latest version of iTunes. It can be
downloaded free of charge from the Apple website:
http://www.apple.com/itunes/download
Note: Installing the latest version of iTunes will not affect your library
or any items in your account that you haven't downloaded.
2) From the pull-down Store menu at the top, select Check for Available
Downloads (if you're using iTunes 7, this option is called Check for
Purchases). If you can't find this option, you can also click this link to
check for purchases:
https://phobos.apple.com/WebObjects/MZFinance.woa/wa/checkForPurchases
3) Enter your account name and password, then click Check. "Face the Pain"
should begin downloading. If you receive an error message when downloading,
try again after turning off any firewall or web-accelerator software that
you may have installed. If the download process is interrupted for any
reason, it should resume once you reopen iTunes.
This article provides more information about resuming interrupted
downloads:
http://www.info.apple.com/kbnum/n93015
If "Face the Pain" does not download successfully after you've followed
these instructions, reply to this email and I'll have the issue investigated
for you. In your reply, please include:
- The name of your Internet service provider (ISP).
- The type of Internet connection (such as dial-up, cable modem, or DSL).
- Any troubleshooting steps you may have taken.
- Any error messages you may have received.
Sincerely,
Sue
*iTunes Store Customer Support*
http://www.apple.com/support/itunes/ww/a blank screen with 'itunes store' on it is all I get when I try to get to the itunes store.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I can't access itunes store on my pc
Since downloading itunes 10.5 update I can not access itunes store on my pc and could before. The status bar stalls halfway. I uninstalled itunes and re-installed it and that didn't help. I use Google Chrome as mysearch engine instead of IE. I even tried avarything using IE and get same results. I even tried the trick of adding to the end of the link for the proxy settings and this didn't work. out of ideas......HELP!
This is what iTunesStoreSupport wrote:
the iTunes Store is functioning and accepting connections, which indicates that the issue is related to your internet connection, local network, or your local computer itself. This article outlines some of the likely culprits:
http://support.apple.com/kb/TS1368
Meanwhile, certain types of software can affect the way a computer sends and receives information from the Internet. Here are a few examples of these types of software:
- Firewalls
- Web accelerators
- Ad filters
- Virus protection software
If you have any of this kind of software installed on your computer, Franka, you will need to configure each of the applications to allow your internet connection to access iTunes freely. For instructions, please refer to the documentation that came with that software, or contact the software's manufacturer. You'll need to configure the software to allow these domains to send and receive data from the Internet freely:
itunes.apple.com
ax.itunes.apple.com
Moving on, for assistance in configuring your firewall or accelerator software, you may need to contact the manufacturer or your Internet service provider (ISP). When contacting their support representatives, it may be useful to have the following information:
"Well Known" TCP and UDP Ports Used By Apple Software Products
http://support.apple.com/kb/TS1629
The following article helps Windows users pinpoint software conflicts that could cause the error:
Using MSCONFIG to troubleshoot conflicts in Windows XP
http://support.apple.com/kb/HT1275
Nonetheless, please note that the iTunes Store cannot investigate every user's connection issue. Apple Support Communities are another source of information about iTunes, where everyone from new users to professionals can interact and share their knowledge and experiences. You may find another user with the same operating system or ISP that may be able to help resolve this issue. You can find the iTunes discussions group at:
http://discussions.info.apple.com/category.jspa?categoryID=149
If you are using a dial-up connection, you might consider downloading your purchases over a broadband connection, if you have access to one. -
Hi! I have a problem. I have some TV shows downloaded already, and everytime I sync my iPod, I am prompted to enter my Apple ID info to check for downloads. My problem is that I already have downloaded what iTunes is trying to download. Does anyone know how to DELETE!! iTunes downloads for good?
(iTunes asks to check for downloads when I purchase something from the iTunes store.)The only way I know is to go here and fill out the form: http://www.apple.com/support/itunes/store/browser/
Ask them to delete your download queue. -
Admittedly, I was a bit of a bonehead to update itunes while I had a song downloading, but I didn't expect it to charge my account, register the song in my history, and never give it to me.
Song was: Paint the Silence by South.
I've tried 'reporting' the problem, but the guy on the phone referred me to a dead link, and the Itunes 'Purchase History's button 'Report a Problem' just dissapears after being clicked. No idea how to proceed. Perhaps one of you Genii will know.
Thanks.
-SeffWelcome to AD!
That "Report a Problem" in purchase history is really unreliable. Use this page, instead
http://www.apple.com/support/itunes/store/browser/ -
Safari wont load or itunes store or ping
Hi,
i have a windows 7 pc 64bit. Itunes store, safari and ping will not load. This also occurs on a windows 7 32bit pc on the same network. I have uninstalled/reinstalled all apple products. I definitly have the 64bit version of software on the 64bit pc and the latest versions of all software and i have disabled windows firewall and all spyware/antivirus programs. I have tried to email apple and they were hopeless and pathetic. I dont want to ring anyone at apple and email jsut went in circles.
SteveI had the same issue on Vista and started researching this after being unable to sync my iPhone4 or access the iTunes Store after upgrading iTunes and Safari. Found a thread here that gave me the tip to uninstall ALL Apple software and then reinstall it all. This includes QuickTime, Application Support, Mobile Device Support, Bonjour, etc.
I tried uninstalling and reinstalling (and burning about 3 hours in the process) all the software I had uninstalled. However, after I had installed iTunes and before I installed Safari, I started iTunes to see if I could access the iTunes Store and I could!
Well, I thought I was on my way to full syncing and iTunes Store browsing pleasure..."must have been a bad install" I said and promptly reinstalled Safari as well.Once that was done, I started up iTunes and was met with the same blank iTunes Store screen, and was unable to sync my iPhone. Sigh.
So - uninstalled all Apple software again and resinstalled JUST the iTunes package. This time around, full success with iTunes Store and iPhone syncing!
Obviously, a browsing engine/rendering failure on the part of Safari that doesn't impact the browser in iTunes until Safari is installed.
1. Uninstall all Apple software
2. Reinstall ONLY iTunes package -
Corrupted iTunes Store Video Download?
I've tried downloading an episode of Scrubs five times now that I bought off of the iTunes music store. But, every time, after it starts processing, it stops downloading and a message pops up saying,
"There was a problem downloading "My Intern's Eyes/Scrubs, Season 5/Scrubs". The file seems to be corrupted. To redownload the file, choose "Check for Purchases" from the
store menu."
Then in the iTunes download menu it says "235 MB of 235 MB Stopped (err=100008)"
Help please! I don't think I'm doing anything wrong...
Home Built PC Windows XPI tried that email form, and I got this as a reply:
"I have verified that the iTunes Store is functioning and accepting connections, which indicates that the issue is likely related to your internet connection, local network, or your local computer itself. This article outlines some of the likely culprits:
http://www.info.apple.com/kbnum/n300870 "
And the website offered no help at all, and it can't be my internet connection because I just also downloaded a different episode of Scrubs off of iTunes. I think it may be something wrong with the file they're sending to me, not my internet connection, because it works just fine.
So, I went to my Purchase History and sent a message to them specific to the episode, and I think I may get a different response there, who knows.
Thanks for the help, though! -
"Broken chain link" icon appears when trying iTunes store
It's really slow going trying to reach the store right now. When I do, I get all these broken chain link icons in place of pictures. Also, my podcasts are loading in a lightning-fast 45 minutes each. This is a fairly new developement, it's been about a week now. I can't find much helpful info around the forums so far. Anyone?
-SethI have a few questions since most likely we will have to figure this out on our own. I have this problem occur a few times in a day however it is random.
My system:
Vista Ultimate 32bit
Antivirus: Kaspersky Internet Security 8.0
Web browswer: Exporer 8.0.6
Video Card: Nvidia GeForce 9600GT
Ram: 4GB
Genius Settings: off
Itunes View: Cover Flow
Keyboard / Mouse: Logitech bluetooth MX5500
I have also experienced very sluggish performance with itunes store browsing/serach and have yet to figure that out. It started with Itunes 7
If we can find a common issue we may be able to figure this out as a group. -
Please can someone help. I keep on getting this when I try and buy a song or upgrade my iPhone aps. I have got the latest iTunes on my 15" MacBook Pro with OS X 10.8.5 (12F37). Last week I changed my password on //appleid.apple.com I could the access my account in iTunes. I have tried to log on to my account / view my account in itunes / buy a song and tried upgrading my apps, but I can't do anything now. it is frustrating. Please, please, please can someone help. :-)
Unsure if this will help anyone but I had the same problem with the message always coming up when I tried to login: "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
What I couldn't understand was that I could log into iTunes online, but not through the iTunes app, becoming very frustrated I went to drastic measures to get everything working again - although I found this post after I had success.
To add to the issue, my iPhone (4S - iOS7) was visible on iTunes (latest version), but some of my apps had failed to sync (showing grey on my iPhone and being unable to delete them), causing further issues and adding to my frustrations....which attributed to the drastic measures posted below.
(You may want to try following the above posts before following my method)
**** Apple support provided me with an email containing many links, all of which didn't really help me, but I'll post anyway, just incase they assist someone else:
"Dear Luke,
Thank you for writing to iTunes Store Customer Support, my name is Indra and I'll be assisting to you with your concern.
I understand that you are unable to login to your iTunes store account and getting message that the iTunes Store is temporarily unavailable. I can imagine you must be eager to access your account and I will do my best to resolve this issue.
Luke, as an advisor for the iTunes Store, I handle issues related to billing, downloading, customer accounts, and the items available on the iTunes Store. Although your question falls outside of my area of specialty, I will be happy to assist you with resolving your issue.
I have verified that the iTunes Store is functioning and accepting connections. The issue could have been temporary, related to your internet connection, your local network, or your computer itself. If you’re still unable to connect, this article outlines some potential solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
These articles have helped other Windows users resolve connection issues:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
iTunes for Windows: Could not establish a secure connection to the iTunes Store
http://support.apple.com/kb/TS1470
iTunes for Windows: can't access the Internet if proxy settings are incorrect
http://support.apple.com/kb/TS1490
iTunes: Troubleshooting security software issues
http://support.apple.com/kb/TS3125
Firewall, virus-protection, and web-acceleration software can prevent you from connecting to the iTunes Store. You might not be able to connect even if the software appears to be configured to allow full access to the iTunes Store. You can use the MSCONFIG utility to determine if software on your computer is preventing access to the iTunes Store. For detailed instructions, please refer to the following article:
Using Msconfig to troubleshoot conflicts in Windows Vista and Windows 7
http://support.apple.com/kb/HT2292
If the articles above don't help you connect to the iTunes Store, I suggest testing to see if this issue occurs while you are signed in to a new user account on your computer. To learn how to create a new user account in your version of Windows, please read the article below for your operating system:
How to create and configure user accounts in Windows XP
http://support.microsoft.com/kb/279783
Windows Vista: Create a user account
http://windows.microsoft.com/en-US/windows-vista/Create-a-user-account
Windows 7: Create a user account
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
Windows 8: Create a user account
http://windows.microsoft.com/en-us/windows-8/create-user-account
Once you are signed in to this new user account, open iTunes and try to connect to the iTunes Store. If you can connect without error, then you’ve identified that the issue is with the previous user account that you were using. You may want to consider adopting this new account as your user account and transferring your files from the old account to your new one.
If you require more assistance, you may wish to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support options as well as assist you in determining what option might be most helpful in this case. To find the appropriate phone number, please visit:
Contacting Apple for support and service
http://support.apple.com/kb/HE57
I hope that the information provided above is helpful.
Thank you for contacting us and have a nice day!
Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/"
But if the above doesn't work for you then you can follow my method...in the end, I perfomed the following actions which did work:
1). Uninstalled iTunes from my computer (via Control Panel > Programs & Features)
2). Located the iTunes folder containing media, Previous Libraries etc (normally located under your Music folder) and simply moved it to my desktop. (can't afford to delete)
3). Downloaded iTunes.
4). Plugged my iPhone into my laptop and moved all contents across to my desktop (photo's).
5). Restored my iPhone erasing ALL data (extreme but desperate measures were required) - you may want to back it up, but I personally didn't have anything that I couldn't afford to loose on it.
6). Set-up my iPhone (set language etc...) including iCloud, but did not plug it into my laptop.
7). Chose the following iPhone settings>
> iCloud - Contacts turned off
> Mail, Contacts, Calendars - iCloud Contacts turned off (same end result)
> iTunes & App Store - made sure I was logged in via Apple ID.
7). Closed Outlook.
8). Re-installed iTunes, saving it on the C:> default location.
9). Followed the normal iTunes install prompts, setting it up as new. (making sure I had NO apps or music - clean slate)
10). Plugged my iPhone into my laptop, waiting for it to appear as it normally does.
11). Checked for iOS updates and iTunes updates (all good)
12). Checked Sync Contacts with Outlook (opening Outlook at the same time) - Calendars I left to the iCloud
13). APPLY....once sync finally completed (this time SUCCESSFUL) I was able to click iTunes Store and LOG IN.....finally!
I probably didn't have to perform all 13 steps, but that's exactly what I did to get everything working again!
There is probably someone out there who will be able to explain why I couldn't login to iTunes, why many of my apps didn't load onto my iPhone correctly, why everything failed to sync and probably able to shorten the above 13 steps to a quick fix.... but for now, everything is finally working and my 48hrs of frustration has come to an stress free end! -
hello all today i cannot purchase anything from the itunes store because of the error code 1009?!!
I buy from 2 country itunes store using credit cards from those countries in two different accounts one US and United Arab Emirates and both are not working?!!
I have the latest iphone and itunes versions!!Take a look at these pages:
http://iphone.cazisoft.com/2008/itunes-error-code-1009-updated
http://forums.macrumors.com/archive/index.php/t-518535.html
If none of this helped, you could try contacting Apple: http://www.apple.com/support/itunes/store/browser/
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