Itunes store can't connect since i downloaded 7.0.2!!!
It used to work perfectly, now i cannot get into the store to buy music. I tried to buy music on the old itunes but it told me i must upgrade in order to buy music. I did this and now i can't even get into the strore. It's been 3 weeks since i downloaded it. I have £15 credit that i cannot use! Every time i try to acess it i get the following message....
Please,Please can you help me.
Many thanks Alex Potter
Windows XP
Windows XP
Go retro and reinstall 7.01 this works good for me until they can fix the bug in the new version. Good Luck.
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i download the new version of itune but it wont work the itune store can not connect even my apply id wont sign in it has an error 9808
Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
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http://support.apple.com/kb/TS1368
Cheers,
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Come on, Apple. Get back to being known for doing things right the first time.
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Do I possibly have a conflict with the Sprint card even though it is disconnected?Thanks for the reply. I thought that might be the problem too, but I can connect to the iTunes store if I use my wife's laptop, so I don't think the problem is with the router.
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I have tried to change Safari's proxy setting through its preferences, but the Proxies>change settings button is ghosted - so I have accessed the network settings for my home location to ensure that no proxy checkboxes are checked. (I have tried automatically detect proxy settings, but still no go). I have created new network locations and tried many combinations of settings (network assistant's diagnosis is always all green lights, whenever I have used it.)
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Thanks,
Richard.HI,
From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...
From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.
If you have Safari 3rd party plugins, they may not be compatible with 10.6. Go here for trouble shooting.
If you use GlimmerBlocker by chance, that could be the culprit. Check out this thread.
http://discussions.apple.com/thread.jspa?messageID=10589731
http://support.apple.com/kb/TS1594
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If you are running Safari in 64 bit mode, try running in 32-bit mode instead. Right or control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode. Also, (in that same window) make sure Safari is NOT running in Rosetta.
Go to ~/Library/Cookies and move the Cookies.plist file to the Trash.
Try Open DNS - Free / Basic
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Carolyn -
ITunes Proxy Authentication & iTunes Store can't connect
1) Stop Proxy Authentication Window
To solve the issue with the Proxy Authentication window coming up over and over please add the following to lines to your Proxy Configuration above the first DENY rule:
acl iTunes browser iTunes
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2) Access Content in iTunes Store with Proxy
If you are having any issue with Content being displayed in the Store with Proxy, please follow the steps below:
In the Internet settings remove the tick next to "Autodetect" and "Proxy Server"
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in the Internet settings add the tick to "Autodetect" (or) 'Proxy Server" (set as you had before)
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If you did above whilst on Corporate network with Proxy you will see badly rendered Content.
If you did above off Corporate network with no Proxy conencted to the Internet you will see the Store rendered correctly.
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Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
System manufacturer System Product Name
iTunes 7.5.0.20
CD-Treiber 2.0.6.1
CD-Treiber-DLL 2.0.6.2
Current user is an administrator.
Current date and time are 2007-12-27 21:25:50.
Info on the screen:
NVIDIA GeForce 7900 GS
** Network connectivity tests **
About Network Adapter
Adapter Name: (02E5BAB0-654B-4891-A2D6-D1EB7766ECA4)
Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
IP address: 192.168.0.4
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP enabled: Yes
DHCP server 192.168.0.1
Lease receive: Thu Dec 27 2007
Lease ends: Tue Jan 19 2038
DNS Server: 83,169,185,161
83,169,185,161
83,169,185,225
Active: LAN connection
Connected: Yes
With the Internet: Yes
Modem in use: No.
LAN in use: Yes
Proxy in use: No.
About Firewall
Windows firewall is activated.
ITunes is in Windows firewall enabled.
Connection with the Apple Web site has been successful.
Connection with the iTunes store had failed.
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Secure connection with the iTunes store had failed.
The network connection has been rejected.
The establishment of a secure connection to the iPhone activation server was successful.
I'm german so this is a translation with google, because I don't have time now, sorry -
Ive purchased a movie but ive scarcely enough space in my ipod to download it, so my question is, can i watch it on my ipod without downloading it bcause almost all the times appears error pn download
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http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
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http://support.apple.com/kb/TS1368
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http://support.apple.com/kb/TS3297
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http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
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This works for some users. Not sure why.
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Cheers, Tom -
since downloading the latest version of itunes i can not connect to the itunes store can any one please help ??
I've been working on this all day!!! I've tried everything I know of and can't get it to load either. Sounds like lots of people are having problems. Here is what I have so far...I have uninstalled EVERYTHING on my pc from apple and reinstalled itunes to no avail. I have tried all sorts of things I've read as fixes online. NOTHING has worked. Here is something interesting that i have noticed though. my main pc (which is the one i have always managed my itunes account with for years) is a 32 bit system running windows 7. Yesterday I installed itunes for the first time on my new netbook which is a 64 bit (windows 7) system and it works just fine. i have three other laptops (all window 7) in my household that are all 64 bit operating systems and ALL have updated to 10.5 and THEY ALL work fine. this is FOUR 64 bit systems ALL updated w/10.5 that work and ONE that is a 32 bit that will not. Can't get any help from apple. their suppot *****! I want to get someone on the **** phone or a live chat but cant. *** APPLE????? please let mw know if you find SOMETHING i can try next. I'm out of ideas and patience!
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TS1368 Is itunes store down today? I can't connect since this morning...
Is itunes store down today? I can't connect since this morning...
I'm having the same issues on my iphone and my computer
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Update to iTunes 10.3.1
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iTunes 10.3.1
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What have you tried to fix it ? If you haven't already done so then see if any of the following fix it :
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