Itunes store - cannot download movies over 4gb ,firewall problem

Here's something odd
Once I purchased dumb and dumber from itunes I immediately begun the download but something strange
happened,it only downloaded to 375mb then the download restarted then when it reached 375mb
it tells me that the download was interrupted and I look in my downloads to see that it
has stopped along with a 9006 error
I've been trying to download the movie repeatedly with no success
and I tried other movies that are over 4gb and have met with the same result
then I ran a network diagnosis and it said that everything is fine except that
the firewall was not enabled for itunes(even though it is) but when I download something from my purchases
and do the network diagnoses it says that the secure link to the itunes store has failed
I'm able to download everything else just fine despite this
any solutions?

I'm having the same exact problem. Bought Nightmare Before Christmas yesterday, tried to install it last night. Same error message, billed for it (said it was downloaded). Tried to report problem, re-directed to itunes store help page. EVERY SINGLE TIME! I've never had a problem purchasing movies from the itunes store.
Does ANYONE know how to fix this?!?
Message was edited by: macinspired

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