ITunes Store cannot verify my address. It's right so why?
I am trying to buy music in I tues. I access the account, the card information and the addtress is no different from my last purchase. But when I click DONE it says my "address cannot be verified". I also need to update my phone number, but I get the same message. The address is correct. Why is it being rejectec?
What I'd like to know is what has changed with iTunes? Iv never used a credit card with iTunes, only pre-purchased cards. Now I can't even get free apps or music unless I give Apple my home address, telephone number and credit card. None of which Iv ever used with the iTunes Store. Is this the end of the iTunes store accepting gift cards?
I cannot even find a place to send a message to iTunes to get an answer.
What gives?
Similar Messages
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What is wrong with the edit biling info screen. it cannot verify my address. i triple check my address info
and it is correct.Use the email form > Apple - Support - iTunes Store - Contact Us
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HT201303 I want to see my purchase history from App Store and the iTunes Store cannot be connected
I want to see my purchase history from App Store and the iTunes Store cannot be connected
Hello boomfeelgood,
We have a couple of articles addressing this issue. First, Can't connect to the iTunes Store found here http://support.apple.com/kb/ts1368.
And then
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Regards,
Sterling -
iTunes Store for Windows. Everytime I try an access the iTunes Store it takes really long to connect and then it says iTunes store cannot be access. I think I am up to date with iTunes Verison, I Have 11.0.2.26 but no matter what I try it does not connect. HELP Please???
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
Whenever I open itunes in my ipad a message comes "cannot connect to iTunes Store"...help to get it right please, I have the new I pad and I was able to connect to iTunes before,and I use 3 g network..there is no network problem for sure because I could use safari and App Store perfectly...
Make sure cellular data is turned on..I checked and it was on
Tap Settings > General > Cellular
Switch Enable 3G to off then back on.
Same for Wi Fi. Tap Settings > Wi-Fi. Switch off then back on.'
Then restart the device.
edited by: cs -
After upgrading to OX mountain lion my apps store doesn't open. App Store cannot verify a secure connection with the App Store. My internet connection is ok but i don't why this happening. What should i do?
Hi Tahan007,
Check these threads out:
Cannot connect to the App Store since upgrading to Mountain Lion.
Cannot connect to App Store since 10.8.1
why is my app store sign in saying connection failed?
Also if you're running any anti-virus SW, you might try temporarily disabling it -
Problem with my iTunes store, cannot search, stays in one application that I already purchased. Please help!
Go to Settings, Store, Apple ID, Sign out and then sign back in again and have another go.
Also, try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is app and data safe! -
Hi all,
how do I fix the App Store cannot verify a secure connection with the App Store. in mountain lion tried safari reset, changing the MTU nothing works at this time. I am using a IMac ML 10.8.2
Would like some help please.
GeeHi all,
how do I fix the App Store cannot verify a secure connection with the App Store. in mountain lion tried safari reset, changing the MTU nothing works at this time. I am using a IMac ML 10.8.2
Would like some help please.
Gee -
The podcast channel on iTunes Store cannot sync the new program with my podcast homepage
I am the owner of a podcast named Sidetalk. Since lat month, the podcast channel on iTunes Store cannot sync the new program with my podcast homepage, and even show the owner as UNKNOWN.
Could you fix it? Or let me know how to modify the information.
Many Thanks.
Sincerely,
swpave
Sidetalk podcast link on iTunes Store:
https://itunes.apple.com/podcast/sidetalk-jiao-liu-dao/id354935053?mt=2
Sidetalk Podcast RSS feed:
http://myaudiocast.appspot.com/user/swpave/rss/
Sidetalk Podcast homepage
http://www.myaudiocast.com/swpave/The feed URL you give redirects to
http://www.myaudiocast.com/swpave/rss/
Although episodes up to 1 November show when subscribing the feed comes up empty when examined in FireFox, and FeedValidator complains of a problem in line 28 - it's in the space after the comma (or possibly before it) here -
知識」,也就是高等教育。
Please see the FeedValidator report at
http://www.feedvalidator.org/check.cgi?url=http%3A%2F%2Fwww.myaudiocast.com%2Fsw pave%2Frss%2F+
I can't see what this might be - perhaps you managed to get a word processing invisible code character into it: I can only suggest you delete that section and retype it.
It's odd that it's appearing when subscribing but not in FireFox, but it does seem likely that this is blocking the Store from updating. -
haven't rented movie on apple tv in 6 months and says go to itunes store to "verify" .....what does this mean?
Ok problem solved; signing out of iTunes account and signing back in solved it.
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Hi Attempting to update my card but keep getting this notice........................."We cannot verify the address that you've entered. Please confirm that you still wish to use this as your billing address, or return to your billing form to edit your entry" and my billing My address is correct??@
The card got declined on September 18th, please contact bank to get the exact reason. The billing details that we have is messaged to you, please confirm the address ,
The CC is suspended as of now.
Regards
Rajshree -
iTunes can't verify my address to complete a purchase. I went to my account (iTunes) and it has all the correct info. I re-entered everything in iTunes just to make sure and then did the same with credit card account. Still no good. Message "We couldn't verify your address. Make sure you've entered the correct blah blah blah" This account is 7 years old! what could the problem be?
Woooooow, that is the most ridiculous thing I've ever seen... I searched my address and apparently they decided to add a "Rd" to the end of my street name... I've NEVER used that before for my address, but as soon as I typed it into my iPad, it FINALLY let me in. SOOOO silly! Just go to this USPS site and type in your addy. It will verify ALL of your entire address and make you ALL of that is typed into your Apple device, because they have become address Nazi's to make sure everything matches. http://zip4.usps.com/zip4/welcome.jsp
Hope this helps everyone else! Thanks, Athena Carey! -
My computer says that the itunes store cannot proccess my request
Hi! Is there a reason the itunes store cannot process my request?
Hi mstone1911,
I would do the following steps to help isolate the issue. Let me know what you find out on each of the three steps below?
1. Try plugging in the printer to a different USB port
2. Try using a different USB cable
3. Try installing the printer on a different computer to see if you have the same issue
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution" -
Why doesn't a song I uploaded to the iTunes store show the Composer information when purchased?! Why is Apple deleting crucial info!?! The information was embedded using iTunes and uploaded through TuneCore. But when the song is purchased and downloaded the Composer info has been deleted (and so has the copyright protection info that was in the comments window of the mp3's info in iTunes)???
Foundsound,
Since your direct commercial relationship is with TuneCore, not with Apple, you need to address your question to TuneCore.
Tune Core often places the song at multiple music retailers (iTunes, Amazon, etc.) so you should check if the same thing happened at the others.
The fact that the Comments field was blanked out doesn't surprise me, but deleting the composer does.
Pls let us know what you find out. -
Ok... first, I'm not using my Mac.com address anymore, so if you can respond here, it would help. Today I went in and tried to switch my purchase card from Visa Credit Card to my regular Debit card (which is a Visa). It said it could not "verify" the address? So, out of frustration, I figured I would revert back. Now it says the same thing about my credit card. What gives? I checked the address, city, state, zip, card code, etc. Bill
iTunes Store has been down for the past couple of hours on a global scale. It appears functional but it won't let you process anything at all. My guess is once it's up again you'll be able to update your billing info.
Good Luck!
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