ITunes Store crashes upon launch on iPhone 4 Running iOS 7.0.2

Has started happening scince update to ios 7 and 7.0.2. Restarts do not work. please help

yes but it will replace what is on the iphone with whats in the itunes on the new pc

Similar Messages

  • Itunes and app store crashes upon launch.

    I installed Version 10.9.2 and I started having this problem. Itunes would crash upon launch, and wouldn't open. Same with app strore. I would appreaciate any help you would offer. Here is the report:
    Process:         iTunes [1107]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         11.1.5 (11.1.5)
    Build Info:      iTunes-1115011001005005~2
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [155]
    Responsible:     iTunes [1107]
    User ID:         501
    PlugIn Path:       /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
    PlugIn Identifier: com.apple.CommerceKit
    PlugIn Version:    1.2.0 (232.6.1)
    Date/Time:       2014-04-25 11:52:20.696 -0700
    OS Version:      Mac OS X 10.9.2 (13C1021)
    Report Version:  11
    Anonymous UUID:  A3C07E76-CC2A-0317-D848-14FFD171B19C
    Crashed Thread:  0  iTunes main  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (Code Signature Invalid)
    Exception Codes: 0x0000000000000032, 0x00007fff79967360
    VM Regions Near 0x7fff79967360:
        __DATA                 00007fff7993a000-00007fff7993c000 [    8K] rw-/rwx SM=COW  /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
    --> __DATA                 00007fff7993c000-00007fff7996f000 [  204K] rw-/rwx SM=COW  /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
        __DATA                 00007fff7996f000-00007fff79970000 [    4K] rw-/rwx SM=COW  /usr/lib/system/libsystem_m.dylib
    Application Specific Information:
    objc_msgSend() selector name: copyWithZone:
    Thread 0 Crashed:: iTunes main  Dispatch queue: com.apple.main-thread
    0   libobjc.A.dylib                         0x00007fff91f6f091 objc_msgSend + 17
    1   libobjc.A.dylib                         0x00007fff91f80d06 objc_setProperty_atomic_copy + 38
    2   com.apple.CommerceKit                   0x00007fff93ce42d5 -[CKStoreClient setClientType:] + 519
    3   com.apple.CommerceKit                   0x00007fff93ce3bea -[CKStoreClient init] + 61
    4   com.apple.CommerceKit                   0x00007fff93ce3b98 __31+[CKStoreClient sharedInstance]_block_invoke + 40
    5   libdispatch.dylib                       0x00007fff90c7f2ad _dispatch_client_callout + 8
    6   libdispatch.dylib                       0x00007fff90c7f21c dispatch_once_f + 79
    7   com.apple.CommerceKit                   0x00007fff93ce3b6e +[CKStoreClient sharedInstance] + 46
    8   com.apple.iTunes                        0x0000000106a8a43e 0x106862000 + 2262078
    9   com.apple.iTunes                        0x0000000106fc0ca2 0x106862000 + 7728290
    10  com.apple.iTunes                        0x0000000106fc281f 0x106862000 + 7735327
    11  com.apple.iTunes                        0x0000000106fc27a7 0x106862000 + 7735207
    12  com.apple.CoreFoundation                0x00007fff90bb4e0c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
    13  com.apple.CoreFoundation                0x00007fff90aa88dd _CFXNotificationPost + 2893
    14  com.apple.Foundation                    0x00007fff9211a7ba -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
    15  com.apple.AppKit                        0x00007fff930e4e6e -[NSApplication finishLaunching] + 440
    16  com.apple.AppKit                        0x00007fff930e4983 -[NSApplication run] + 128
    17  com.apple.iTunes                        0x000000010716e212 0x106862000 + 9486866
    18  com.apple.iTunes                        0x0000000106bf2934 0x106862000 + 3737908
    Thread 1:
    0   libsystem_kernel.dylib                  0x00007fff8bfade6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff8b49bf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8b49efb9 start_wqthread + 13
    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff8bfae662 kevent64 + 10
    1   libdispatch.dylib                       0x00007fff90c8143d _dispatch_mgr_invoke + 239
    2   libdispatch.dylib                       0x00007fff90c81152 _dispatch_mgr_thread + 52
    Thread 3:
    0   libsystem_kernel.dylib                  0x00007fff8bfade6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff8b49bf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8b49efb9 start_wqthread + 13
    Thread 4:: Dispatch queue: com.apple.root.default-priority
    0   libsystem_kernel.dylib                  0x00007fff8bfa9a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8bfa8d18 mach_msg + 64
    2   com.apple.CoreFoundation                0x00007fff90b08fc5 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x00007fff90b085e9 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00007fff90b07f25 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation                0x00007fff90bbd811 CFRunLoopRun + 97
    6   com.apple.mobiledevice                  0x000000010d558701 __thr_AMRegisterForCallbacks + 217
    7   libdispatch.dylib                       0x00007fff90c7f2ad _dispatch_client_callout + 8
    8   libdispatch.dylib                       0x00007fff90c8109e _dispatch_root_queue_drain + 326
    9   libdispatch.dylib                       0x00007fff90c82193 _dispatch_worker_thread2 + 40
    10  libsystem_pthread.dylib                 0x00007fff8b49bef8 _pthread_wqthread + 314
    11  libsystem_pthread.dylib                 0x00007fff8b49efb9 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib                  0x00007fff8bfa9a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8bfa8d18 mach_msg + 64
    2   com.apple.CoreFoundation                0x00007fff90b08fc5 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x00007fff90b085e9 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00007fff90b07f25 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation                0x00007fff90bbd811 CFRunLoopRun + 97
    6   com.apple.iTunes                        0x000000010687d403 0x106862000 + 111619
    7   com.apple.iTunes                        0x000000010686708d 0x106862000 + 20621
    8   libsystem_pthread.dylib                 0x00007fff8b49a899 _pthread_body + 138
    9   libsystem_pthread.dylib                 0x00007fff8b49a72a _pthread_start + 137
    10  libsystem_pthread.dylib                 0x00007fff8b49efc9 thread_start + 13
    Thread 6:
    0   libsystem_kernel.dylib                  0x00007fff8bfad716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff8b49cc3b _pthread_cond_wait + 727
    2   com.apple.iTunes                        0x00000001068663cb 0x106862000 + 17355
    3   com.apple.iTunes                        0x0000000106cdcd57 0x106862000 + 4697431
    4   com.apple.iTunes                        0x0000000106cdd486 0x106862000 + 4699270
    5   com.apple.iTunes                        0x000000010686708d 0x106862000 + 20621
    6   libsystem_pthread.dylib                 0x00007fff8b49a899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff8b49a72a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff8b49efc9 thread_start + 13
    Thread 7:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib                  0x00007fff8bfad9aa __select + 10
    1   com.apple.CoreFoundation                0x00007fff90b54ab3 __CFSocketManager + 867
    2   libsystem_pthread.dylib                 0x00007fff8b49a899 _pthread_body + 138
    3   libsystem_pthread.dylib                 0x00007fff8b49a72a _pthread_start + 137
    4   libsystem_pthread.dylib                 0x00007fff8b49efc9 thread_start + 13
    Thread 8:
    0   libsystem_kernel.dylib                  0x00007fff8bfade6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff8b49bf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8b49efb9 start_wqthread + 13
    Thread 9:
    0   libsystem_kernel.dylib                  0x00007fff8bfa9a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8bfa8d18 mach_msg + 64
    2   com.apple.CoreFoundation                0x00007fff90b08fc5 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x00007fff90b085e9 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00007fff90b07f25 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation                0x00007fff90bbd811 CFRunLoopRun + 97
    6   com.apple.iTunes                        0x0000000106d8e7f0 0x106862000 + 5425136
    7   com.apple.iTunes                        0x000000010686708d 0x106862000 + 20621
    8   libsystem_pthread.dylib                 0x00007fff8b49a899 _pthread_body + 138
    9   libsystem_pthread.dylib                 0x00007fff8b49a72a _pthread_start + 137
    10  libsystem_pthread.dylib                 0x00007fff8b49efc9 thread_start + 13
    Thread 10:
    0   libsystem_kernel.dylib                  0x00007fff8bfade6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff8b49bf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff8b49efb9 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x00006080002ff180  rcx: 0x0000000000000028  rdx: 0x0000000000000000
      rdi: 0x00007fff79967360  rsi: 0x00007fff93b22181  rbp: 0x00007fff5939d4b0  rsp: 0x00007fff5939d478
       r8: 0x00007fff799537f0   r9: 0x00007ff688e00000  r10: 0x0000000000000006  r11: 0x00007fff93ce4cd8
      r12: 0x00006080002ff180  r13: 0x00007fff5939d8e0  r14: 0x0000000000000028  r15: 0x00007fff91f6f080
      rip: 0x00007fff91f6f091  rfl: 0x0000000000010246  cr2: 0x00007fff79967360
    Logical CPU:     3
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
           0x106862000 -        0x107f0cff7  com.apple.iTunes (11.1.5 - 11.1.5) <3598851A-8792-30BD-861C-7E5BC8C141B1> /Applications/iTunes.app/Contents/MacOS/iTunes
           0x1082eb000 -        0x10836bff7  com.apple.iTunes.iPodUpdater (10.7 - 10.7) <2709E6B0-39E2-3D75-92E3-E9F27C307C4A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
           0x1083b2000 -        0x1083ddff7  com.apple.avfoundationcf (2.0 - 138.1) <AB1DD559-FD70-39FE-8AE1-632CCA8040A2> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
           0x108418000 -        0x108736fe7  com.apple.iad.iAdCore (1.0 - 1) <9E8CC242-A900-3BD1-B044-F07F592B9B3D> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
           0x1087fd000 -        0x108801fff  com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
           0x10880c000 -        0x10880ffff  com.apple.iPod (1.7 - 20) <9B9FD104-A8EE-3884-8610-B06700AC344E> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
           0x10881c000 -        0x108b48ff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
           0x108b71000 -        0x108ba8ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
           0x108bbd000 -        0x108c93fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
           0x108cb2000 -        0x108cb4ff7  com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
           0x108cb9000 -        0x108cfcff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
           0x108ecf000 -        0x108ed3ffd  com.apple.audio.AppleHDAHALPlugIn (2.6.0 - 2.6.0f1) <82D2F703-F961-3298-B06F-14B772D23C7B> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
           0x108fb5000 -        0x108fb8ffa  libCGXType.A.dylib (599.21.1) <0F364FEE-105D-329D-B823-082AA45E6AFD> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
           0x1092cb000 -        0x1092d3ff3  libCGCMS.A.dylib (599.21.1) <84C6C6F3-AD75-3120-A86F-8AE1005A0ECE> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
           0x1094d0000 -        0x10a245fff  com.apple.CoreFP (2.5.16 - 2.5.16) <1C390A93-4187-37E7-8A7E-4417876F069B> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
           0x10d11d000 -        0x10d251ff7  com.apple.CoreADI (1.34.0 - 1.34.0) <33B6ECA7-680E-3517-A1C1-9785BA022516> /System/Library/PrivateFrameworks/CoreADI.framework/CoreADI
           0x10d258000 -        0x10d429fff  com.apple.audio.units.Components (1.10 - 1.10) <7AB53801-51BD-347E-B267-BCF71C15C023> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
           0x10d4d3000 -        0x10d5c4ff7  com.apple.mobiledevice (710.5 - 710.5) <C250816A-3B97-329D-9F6B-38DACA981CED> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
           0x10d629000 -        0x10d81ffff  com.apple.audio.codecs.Components (4.0 - 4.0) <604485EE-4446-308F-9460-0A6CE9C2D98C> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
           0x112525000 -        0x11252bff7  com.apple.BookKit (1.0.1 - 158) <34C7F87F-63B6-3E53-A7B1-8A6656405F41> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
        0x7fff69e33000 -     0x7fff69e66817  dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
        0x7fff8758d000 -     0x7fff8759eff7  libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
        0x7fff8759f000 -     0x7fff875a6fff  com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
        0x7fff875a7000 -     0x7fff875f2fff  com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
        0x7fff875f3000 -     0x7fff87638ffe  com.apple.HIServices (1.22 - 467.2) <B7FCF008-C241-3862-BC63-E6EF4006A6E4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
        0x7fff87639000 -     0x7fff87643ff7  libcsfde.dylib (380) <3A54B430-EC05-3DE9-86C3-00C1BEAC7F9B> /usr/lib/libcsfde.dylib
        0x7fff87875000 -     0x7fff87997ff1  com.apple.avfoundation (2.0 - 651.12) <5261E6EA-7476-32B2-A12A-D42598A9B2EA> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
        0x7fff87998000 -     0x7fff879ddfff  libcurl.4.dylib (78.92.2) <548E2D61-103F-3737-9C7C-0C26246CD4C8> /usr/lib/libcurl.4.dylib
        0x7fff87a3d000 -     0x7fff87a58ff7  libPng.dylib (1042.2) <103F76EB-0FB7-320E-822F-53483CCB7299> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
        0x7fff87a59000 -     0x7fff87a67fff  com.apple.CommerceCore (1.0 - 42) <ACC2CE3A-913A-39E0-8344-B76F8F694EF5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
        0x7fff87a92000 -     0x7fff87a94fff  com.apple.Mangrove (1.0 - 1) <72F5CBC7-4E78-374E-98EA-C3700136904E> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
        0x7fff87a95000 -     0x7fff87aacfff  com.apple.PackageKit.PackageUIKit (3.0 - 332) <419D2A01-3A7A-3EB4-B4E5-55DEEB786572> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
        0x7fff87d4f000 -     0x7fff87d9dfff  libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
        0x7fff87e58000 -     0x7fff87e69ff7  libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
        0x7fff87e86000 -     0x7fff87e9cfff  com.apple.CoreMediaAuthoring (2.2 - 947) <B01FBACC-DDD5-30A8-BCCF-57CE24ABA329> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
        0x7fff87f29000 -     0x7fff87f58fff  com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
        0x7fff87f59000 -     0x7fff87fc8ff1  com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
        0x7fff87fd0000 -     0x7fff880b7ff7  libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
        0x7fff880b8000 -     0x7fff880bdfff  libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
        0x7fff880cb000 -     0x7fff880cdfff  libCVMSPluginSupport.dylib (9.6) <FFDA2811-060E-3591-A280-4A726AA82436> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
        0x7fff880ce000 -     0x7fff880d3ff7  com.apple.MediaAccessibility (1.0 - 43) <D309D83D-5FAE-37A4-85ED-FFBDA8B66B82> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
        0x7fff8818a000 -     0x7fff8856bffe  libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
        0x7fff88575000 -     0x7fff88590ff7  libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
        0x7fff88591000 -     0x7fff885c0ff9  com.apple.GSS (4.0 - 2.0) <1B71A3E1-E31D-32CC-A733-ED155CC4A6A2> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
        0x7fff88611000 -     0x7fff88691fff  com.apple.CoreSymbolication (3.0 - 141) <B018335C-698B-3F87-AF1C-6115C4FA8954> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
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        0x7fff942f2000 -     0x7fff94669ff6  com.apple.JavaScriptCore (9537 - 9537.75.12) <DC1116A7-934C-37C1-9AB2-354DBA43EAD7> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
        0x7fff9466a000 -     0x7fff948cbfff  com.apple.imageKit (2.5 - 774) <AACDE16E-ED9F-3B3F-A792-69BA1942753B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
        0x7fff948cc000 -     0x7fff948ccffd  libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
        0x7fff948cd000 -     0x7fff948cdff7  libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
        0x7fff948ce000 -     0x7fff948fffff  com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
        0x7fff94950000 -     0x7fff94951ffb  libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
        0x7fff94961000 -     0x7fff949affff  com.apple.opencl (2.3.59 - 2.3.59) <8C2ACCC6-B0BA-3FE7-98A1-5C67284DEA4E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
        0x7fff949b0000 -     0x7fff94a1aff7  com.apple.framework.IOKit (2.0.1 - 907.90.2) <A779DE46-BB7E-36FD-9348-694F9B09718F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
        0x7fff94a1b000 -     0x7fff94a24ff3  libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
        0x7fff94a25000 -     0x7fff94a28ff7  libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib
        0x7fff94a7c000 -     0x7fff94a7fff7  com.apple.LoginUICore (3.0 - 3.0) <1ECBDA90-D6ED-3333-83EB-9C8232DFAD7C> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
        0x7fff94a80000 -     0x7fff94ab9ff7  com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
        0x7fff94d3b000 -     0x7fff94e1afff  libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
        0x7fff94e1b000 -     0x7fff94e28ff0  libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
        0x7fff94e40000 -     0x7fff94e6eff7  com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
        0x7fff94e6f000 -     0x7fff94ed3fff  com.apple.datadetectorscore (5.0 - 354.3) <B92E87D1-2045-3AB2-AE3F-8F948B30518A> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
        0x7fff94ed4000 -     0x7fff94ed6ff7  com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
        0x7fff94ed7000 -     0x7fff94eefff7  com.apple.GenerationalStorage (2.0 - 160.2) <79629AC7-896F-3302-8AC1-4939020F08C3> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
        0x7fff94ef0000 -     0x7fff94efbfff  libGL.dylib (9.6) <A2EF4E15-EA08-396D-A1D4-29E1CED6876A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
        0x7fff94efc000 -     0x7fff94f06fff  libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
        0x7fff94f07000 -     0x7fff94f14ff4  com.apple.Librarian (1.2 -

    Hi elifyilmaz,
    Welcome to the Support Communities!  The article below will help you troubleshoot the issue you are having with your recent iTunes installation:
    Troubleshooting iTunes installation on Mac OS X
    http://support.apple.com/kb/ht2311
    I hope this information helps ....
    - Judy

  • ITunes Store crashing at launch after upgrade to iOS 7

    Upgraded to iOS 7 today on my iPhone 4S. All is well, except iTunes Store now crashes upon launch. Is anyone else having this issue? Any suggestions on how to try to fix it?

    Double click the Home button. Slide up with one finger on ALL your apps to close them.
    Then, Press the Sleep/Wake button + Home button and hold 15 seconds or until you see the Apple logo.
    This will reset your device without erasing data, apps or settings.

  • Just updated to iTunes 10.6 yesterday and iTunes now crashes upon launch. Anyone else having this issue?

    Subject kind of states it all. Tried throwing out the preferences a few times, restarts, disc permission fixes-  no luck.
    New iTunes (10.6) crashes at start/ launch.

    fanghorn wrote:
    I am unable either to delete iTunes 10.6 or to restore 10.5.3 from backup over it. Each effort is greeted with this message:
    "iTunes cannot be deleted or modified. It is requred by OS X."
    Is there a way around this "feature"?
    Select iTunes in a Finder window.
    Right click - Get info.
    Scroll to Sharing & Permissions, adn set you to Read & Write. This will allow you to delete it.

  • ITunes store crashing on iOS7

    iTunes store crashes on launch on iOS7 for iPhone 5. Is this a known bug or and is there a fix. Want to give Apple some money in exchange for some music but unable to do so ;-)

    Perform a "hard reset" on the device by pressing down and holding the home button and the sleep/wake button for up to 30secs. until you see a black screen with the Apple logo, then release.
    Then test to see if it solved the problem.

  • App Store crashing on launch after Mavericks update

    Hi all. I upgraded to Mavericks about a week ago and haven't really been using my macbook pro since (its a late 2008 or 9 model, I don't remember). Anyways I have to use it now while my PC is being fixed and the app store crashes upon launching with what appears to be a similar crash log each time. I will attach the log in here somewhere. If there is a way to re-install the app store manually I might be able to fix it, otherwise I'm hoping you apple guys and gals can help me out. The app store is crucial as I'm sure you're all aware. Thanks in advanced.
    Crash Log (taken a week back when it didn't work then either):
    http://www.mediafire.com/download/62eal842zm4i3s3/App+Store+Crash+Log.rtf

    Edit* Found a post in this thread stating to reinstall OS. https://discussions.apple.com/message/23498644#23498644
    Did the trick, many thanks to that user.

  • TS1424 I can't open the iTune store after I updated my iphone to iOS 7.

    Hi there, could someone help me here please - I can't open the iTune store after I updated my iphone 4 to iOS 7. The problem occurred about 5 days later after the upgrade. There are no error messages. As I tap on the icon it opens just for a fraction of a moment and then goes off and back to the main screen. Other apps are working just fine. I tried following the troubleshooting steps as suggested by apple support, but that didn't help unfortunately...
    Thank you

    Refer to this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368

  • Why is the iTunes Store crash when I start in on the iPhone 5 with the iOS 07 update?

    Why is the iTunes Store crash when I start in on the iPhone 5 with the iOS 07 update?

    Hi,
    Do you have iTunes 11 on your imac? What OS X do you have?
    Jim

  • TS1702 NY post AP, after update, crashes upon launch.  Tried all re-starts & re-installs, to no avail.  Any ideas?

    NY post AP, after update, crashes upon launch.  Tried all re-starts &amp; re-installs, to no avail.  Any ideas, or is it just my punishment for reading it at all?

    The quote below is from a previous thread where several people solved your same problem with the stated technique. Maybe it will work for you. Good Luck.
    iTunes 7.0.2 FIX ("Have tried all 'fixes' suggested but iTunes STILL not opening").
    1. Uninstall iTunes and QuickTime.
    2. Do a search in the C:\ drive for "QuickTime". Delete EVERYTHING that pops up.
    3. Restart the computer.
    4. Install QUICKTIME ONLY
    5. THEN install iTunes......and IT WORKS.....Just remember to install QuickTime FIRST.

  • IMessage will crash upon launch.

    My iMessage will crash upon launch. What happens is this,
    - I tap the icon
    - the standard iMessage screen pops up
    - it sits there for a bit and then closes itself.
    I was messing around with my friend and sending him MASSIVE emoticon messages (like 10,000 plus characters)
    When I sent the (last) largest one, it was stuck on "sending". Then the app closed itself.
    My theory:
    The iPad tries loading the message, but runs out of RAM, therefore crashing.
    What I have tried:
    -restore to factory settings
         -then restore from backup
              -Tried iCloud and iTunes backup.
    -sign in, then out of the app
    -disabling the app
    -downgrading firmware
    -upgrading firmware
    I might also add that when I sent this message, the same stuff started happening to his iPod touch 4th gen.
    I am currently using an iPad (3rd gen Wi-Fi) on iOS 6.1.3. Model MD328LL/A. And primarily use a 2.5 mbps Wi-Fi connection.
    I really hope someone can finally fix this, it has been persisting for 3 months now.

    Really wishing someone could provide a tip at least.

  • Safari is crashing upon launch

    Last night Software Update updated Safari and iTunes, and this morning I noticed that Safari is crashing upon launch. Things I have tried:
    Relaunching Safari
    Letting Mac OSX reset Safari's settings
    Restarting the Mac
    Booting up from another user account (it worked)
    Looking at the Apple Support document at http://support.apple.com/kb/TS1594, but it involves going to Safari Prefs and I can't get that far (Safari crashes immediately)
    Re-downloading Safari (but it won't install on Leopard)
    Advice appreciated. Thanks.

    Here's the full crash report:
    Process:         Safari [423]
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         5.0.6 (5533.22.3)
    Build Info:      WebBrowser-75332203~3
    Code Type:       X86 (Native)
    Parent Process:  launchd [135]
    Date/Time:       2011-07-30 11:00:56.356 -0400
    OS Version:      Mac OS X 10.5.8 (9L31a)
    Report Version:  6
    Anonymous UUID:  0CBAD1AA-67A0-4C65-9DDA-5FCDB94E82A1
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000006ffff0
    Crashed Thread:  3
    Thread 0:
    0   libSystem.B.dylib                 0x9353a166 mach_msg_trap + 10
    1   libSystem.B.dylib                 0x9354195c mach_msg + 72
    2   com.apple.CoreFoundation          0x9666ae7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation          0x9666baa8 CFRunLoopRunInMode + 88
    4   com.apple.HIToolbox               0x969992ac RunCurrentEventLoopInMode + 283
    5   com.apple.HIToolbox               0x969990c5 ReceiveNextEventCommon + 374
    6   com.apple.HIToolbox               0x96998f39 BlockUntilNextEventMatchingListInMode + 106
    7   com.apple.AppKit                  0x978a86d5 _DPSNextEvent + 657
    8   com.apple.AppKit                  0x978a7f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    9   com.apple.Safari                  0x000166ad 0x1000 + 87725
    10  com.apple.AppKit                  0x978a0f9f -[NSApplication run] + 795
    11  com.apple.AppKit                  0x9786e1d8 NSApplicationMain + 574
    12  com.apple.Safari                  0x0000acee 0x1000 + 40174
    Thread 1:
    0   libSystem.B.dylib                 0x9354134e __semwait_signal + 10
    1   libSystem.B.dylib                 0x9356bccd pthread_cond_wait$UNIX2003 + 73
    2   com.apple.JavaScriptCore          0x968e2d58 ***::TCMalloc_PageHeap::scavengerThread() + 824
    3   com.apple.JavaScriptCore          0x968e2d8f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
    4   libSystem.B.dylib                 0x9356b055 _pthread_start + 321
    5   libSystem.B.dylib                 0x9356af12 thread_start + 34
    Thread 2:
    0   libSystem.B.dylib                 0x9354134e __semwait_signal + 10
    1   libSystem.B.dylib                 0x9356bccd pthread_cond_wait$UNIX2003 + 73
    2   com.apple.WebCore                 0x9573a587 WebCore::IconDatabase::syncThreadMainLoop() + 279
    3   com.apple.WebCore                 0x95737e19 WebCore::IconDatabase::iconDatabaseSyncThread() + 761
    4   libSystem.B.dylib                 0x9356b055 _pthread_start + 321
    5   libSystem.B.dylib                 0x9356af12 thread_start + 34
    Thread 3 Crashed:
    0   libSystem.B.dylib                 0xffff0f38 __memcpy + 1944 (cpu_capabilities.h:246)
    1   libsqlite3.0.dylib                0x9550b652 allocateBtreePage + 1810
    2   libsqlite3.0.dylib                0x9550ea83 incrVacuumStep + 851
    3   libsqlite3.0.dylib                0x955586ce sqlite3VdbeExec + 2606
    4   libsqlite3.0.dylib                0x95563ea2 sqlite3Step + 386
    5   libsqlite3.0.dylib                0x95544624 sqlite3_exec + 260
    6   com.apple.CFNetwork               0x971fa19e __CFURLCache::ExecSQLStatement(sqlite3*, char const*, int (*)(void*, int, char**, char**), void*, long) + 64
    7   com.apple.CFNetwork               0x971d6b05 ProcessCacheTasks(__CFURLCache*) + 1433
    8   com.apple.CFNetwork               0x971d029f CFURLCacheTimerCallback(__CFRunLoopTimer*, void*) + 165
    9   com.apple.CoreFoundation          0x9666b8f5 CFRunLoopRunSpecific + 4469
    10  com.apple.CoreFoundation          0x9666baa8 CFRunLoopRunInMode + 88
    11  com.apple.CFNetwork               0x971d018c CFURLCacheWorkerThread(void*) + 388
    12  libSystem.B.dylib                 0x9356b055 _pthread_start + 321
    13  libSystem.B.dylib                 0x9356af12 thread_start + 34
    Thread 4:
    0   libSystem.B.dylib                 0x9354134e __semwait_signal + 10
    1   libSystem.B.dylib                 0x9356bccd pthread_cond_wait$UNIX2003 + 73
    2   com.apple.JavaScriptCore          0x967376b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
    3   com.apple.WebCore                 0x9575377c WebCore::LocalStorageThread::threadEntryPoint() + 188
    4   libSystem.B.dylib                 0x9356b055 _pthread_start + 321
    5   libSystem.B.dylib                 0x9356af12 thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                 0x9353a166 mach_msg_trap + 10
    1   libSystem.B.dylib                 0x9354195c mach_msg + 72
    2   com.apple.CoreFoundation          0x9666ae7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation          0x9666baa8 CFRunLoopRunInMode + 88
    4   com.apple.Safari                  0x0002f33d 0x1000 + 189245
    5   com.apple.Safari                  0x0002f08a 0x1000 + 188554
    6   com.apple.Safari                  0x0002f023 0x1000 + 188451
    7   libSystem.B.dylib                 0x9356b055 _pthread_start + 321
    8   libSystem.B.dylib                 0x9356af12 thread_start + 34
    Thread 6:
    0   libSystem.B.dylib                 0x9353a166 mach_msg_trap + 10
    1   libSystem.B.dylib                 0x9354195c mach_msg + 72
    2   com.apple.CoreFoundation          0x9666ae7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation          0x9666baa8 CFRunLoopRunInMode + 88
    4   com.apple.Foundation              0x975d0520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
    5   com.apple.Foundation              0x9756cdfd -[NSThread main] + 45
    6   com.apple.Foundation              0x9756c9a4 __NSThread__main__ + 308
    7   libSystem.B.dylib                 0x9356b055 _pthread_start + 321
    8   libSystem.B.dylib                 0x9356af12 thread_start + 34
    Thread 7:
    0   libSystem.B.dylib                 0x9358960a select$DARWIN_EXTSN + 10
    1   libSystem.B.dylib                 0x9356b055 _pthread_start + 321
    2   libSystem.B.dylib                 0x9356af12 thread_start + 34
    Thread 8:
    0   libSystem.B.dylib                 0x9354134e __semwait_signal + 10
    1   libSystem.B.dylib                 0x9356bccd pthread_cond_wait$UNIX2003 + 73
    2   com.apple.JavaScriptCore          0x967376b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
    3   com.apple.Safari                  0x001ae478 0x1000 + 1758328
    4   com.apple.Safari                  0x00044cdd 0x1000 + 277725
    5   com.apple.Safari                  0x00044c2d 0x1000 + 277549
    6   libSystem.B.dylib                 0x9356b055 _pthread_start + 321
    7   libSystem.B.dylib                 0x9356af12 thread_start + 34
    Thread 3 crashed with X86 Thread State (32-bit):
      eax: 0xffff07a0  ebx: 0x95557cc4  ecx: 0x00000038  edx: 0xffc92bc0
      edi: 0x00a6d470  esi: 0x00a21274  ebp: 0xb0183dc8  esp: 0xb0183dc0
       ss: 0x0000001f  efl: 0x00010286  eip: 0xffff0f38   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037
      cr2: 0x006ffff0
    Binary Images:
        0x1000 -   0x5d3ffc  com.apple.Safari 5.0.6 (5533.22.3) <79731a26a77704fb4831e3adc020a381> /Applications/Safari.app/Contents/MacOS/Safari
      0x644000 -   0x64ffff  libxar.1.dylib ??? (???) /usr/lib/libxar.1.dylib
      0x657000 -   0x681fe8  com.apple.framework.Apple80211 5.2.8 (528.1) <97dfd0c2d44d3c5839dd96f74e43d9c2> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
      0x692000 -   0x6a1ffc  SyndicationUI ??? (???) <4cb2f7ffaf3185ff4e036082064e7121> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
    0x11dc2000 - 0x120bbff3 +ndowDelegate ??? (???) <1c7cea30ffe2b4de98ced6518df1e54b> ndowDelegate
    0x13a10000 - 0x13a11fff  com.apple.JavaPluginCocoa 12.9.0 (12.9.0) <5451adf6a77e3088b1a096fe1e16b189> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaPluginCocoa.bundle/C ontents/MacOS/JavaPluginCocoa
    0x13a1d000 - 0x13a21ffd  JavaLaunching ??? (???) <41aa04fadb9589ab9c249284090b2ef7> /System/Library/PrivateFrameworks/JavaLaunching.framework/Versions/A/JavaLaunch ing
    0x1425f000 - 0x14264ff3  libCGXCoreImage.A.dylib ??? (???) <30bd95e38c8a203ee387013527cfd9d0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
    0x8fe00000 - 0x8fe2db43  dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
    0x90167000 - 0x9017cffb  com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x9017d000 - 0x9034efef  com.apple.security 5.0.7 (1) <44e26a9c40630a54d5a9f70c18483411> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x9034f000 - 0x90380ffb  com.apple.quartzfilters 1.5.0 (1.5.0) <22581f8fe9dd2cb261f97a897407ec3e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
    0x90381000 - 0x903a5feb  libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
    0x903a6000 - 0x903befff  com.apple.openscripting 1.2.8 (???) <572c7452d7e740e8948a5ad07a99602b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x903bf000 - 0x903cfffc  com.apple.LangAnalysis 1.6.5 (1.6.5) <d057feb38163121ffd871c564c692804> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x903d0000 - 0x904befef  com.apple.PubSub 1.0.5 (65.23) <7d496f89df21f6b9ecf99a7727469c2a> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
    0x904bf000 - 0x904deffa  libJPEG.dylib ??? (???) <6d61215d5adfd74f75fed2e4db29a21c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x904df000 - 0x90591ffb  libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
    0x90592000 - 0x905d1fef  libTIFF.dylib ??? (???) <2afd7f6079224311d67ab427e10bf61c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x905d2000 - 0x9061dff7  com.apple.CoreMediaIOServices 130.0 (935) <e7c6d794bbec49f9d1ee8261c3f9ff0e> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
    0x906e8000 - 0x906e8ffb  com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
    0x906e9000 - 0x90768ff5  com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x90769000 - 0x9084aff7  libxml2.2.dylib ??? (???) <f274ba384fb55203873f9c17569ef131> /usr/lib/libxml2.2.dylib
    0x9084b000 - 0x9084bff8  com.apple.ApplicationServices 34 (34) <8f910fa65f01d401ad8d04cc933cf887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
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    0x97868000 - 0x98066fef  com.apple.AppKit 6.5.9 (949.54) <4df5d2e2271175452103f789b4f4d8a8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x98067000 - 0x980e4feb  com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x980e5000 - 0x9811bfef  libtidy.A.dylib ??? (???) <7f0b8a7837bd7f8039d06fc042acf85b> /usr/lib/libtidy.A.dylib
    0xfffe8000 - 0xfffebfff  libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
    0xffff0000 - 0xffff1780  libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

  • After upgrading to iOS 8.2, my iTunes store crashing after selecting 'Films'.

    When I open iTunes store and select 'Films', iTunes store crashes while loading. It is working fine on Music, Search, Tones filters. I think it started happening after upgrading OS to iOS 8.2.
    I am on wi-fi.

    Hello Wexxwoxx,
    Welcome to the Apple Support Communities!
    I understand that after you updated to iOS 8.2, while typing a message your iPhone seems to be locking itself. In this situation, there are a couple of different troubleshooting steps that I would recommend. 
    First, I would suggest closing the Messages application completely by using the instructions in the attached article below. 
    Force an app to close in iOS - Apple Support
    After the Messages app is closed, I would recommend resetting your iPhone using the instructions in the next attached article. After the reset, open Messages fresh and attempt to use as you normally would. 
    Restart or reset your iPhone, iPad, or iPod touch - Apple Support
    Have a great day,
    Joe

  • Crashes upon Launch of any CS5 program.

    Hello,
    I just upgraded my hard drive on my laptop. I had been running the Adobe Creative Cloud trial. However, I started encouring problems with the applications. They were crashing upon launch. I was just using the creative cloud trial until I had time to load my disk with the suite. I finally got around to doing it last week. However, I am encountering the same problems. I am on a Macbook Pro. The problem started when I was running Lion (10.7). I thought maybe an operating system upgrade might fix the problem. I am now running on Mavericks (10.9); however, the problem persists. I get the error message below when it crashes. The program crashes before the pre-loader image comes up. Any help would be appreciated. Thank you and I hope you have a nice day!!
    Process:         Adobe Illustrator [6794]
    Path:            /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier:      com.adobe.illustrator
    Version:         399 (15.0.0)
    Code Type:       X86 (Native)
    Parent Process:  launchd [165]
    Responsible:     Adobe Illustrator [6794]
    User ID:         501
    Date/Time:       2013-11-22 18:26:45.104 -0500
    OS Version:      Mac OS X 10.9 (13A603)
    Report Version:  11
    Anonymous UUID:  1826BB91-32AC-E222-3327-63A5944CA534
    Sleep/Wake UUID: 173263A6-7A69-4658-8019-9B947F1E0FF5
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: 0x000000000000000a, 0x000000001bd8df6c
    VM Regions Near 0x1bd8df6c:
        mapped file            000000001b385000-000000001b8b3000 [ 5304K] rw-/rwx SM=COW  /Library/Fonts/KozGoPr6N-Light.otf
    --> mapped file            000000001b8b3000-000000001bde1000 [ 5304K] r--/rwx SM=COW  /Library/Fonts/KozGoPr6N-Light.otf
        mapped file            000000002011e000-000000002543c000 [ 83.1M] r--/rwx SM=COW  /Library/Fonts/Hannotate.ttc
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libFontParser.dylib                     0x98431a1e OTFSetupHFMXAndVFMX(TSFNTData const&, int, EndianScalar<short, (EEndianness)0> const*&, EndianScalar<short, (EEndianness)0> const*&) + 208
    1   libFontParser.dylib                     0x9842da07 TSFNTOpenTypeCIDFont::TSFNTOpenTypeCIDFont(TSFNTData const&) + 621
    2   libFontParser.dylib                     0x9842d6fc TOpenTypeCIDDataForkFont::TOpenTypeCIDDataForkFont(TFileDataSurrogate const&) + 48
    3   libFontParser.dylib                     0x9841eb87 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3759
    4   libFontParser.dylib                     0x9841d769 FPFontCreateFontsWithPath + 214
    5   libCGXType.A.dylib                      0x9409b1f9 create_private_data_with_path + 26
    6   com.apple.CoreGraphics                  0x9bebeb82 CGFontCreateFontsWithPath + 44
    7   com.apple.CoreGraphics                  0x9bebe73e CGFontCreateFontsWithURL + 416
    8   com.apple.CoreGraphics                  0x9c111669 CGFontFinderCreateFontWithPlatformFont + 76
    9   com.apple.CoreGraphics                  0x9c070d8b CGFontCreateWithPlatformFontAndVariation + 44
    10  com.apple.CoreGraphics                  0x9c070d5a CGFontCreateWithPlatformFont + 25
    11  com.apple.CoreText                      0x955825c2 TFont::InitDescriptor(unsigned long, __CTFontDescriptor const*) + 150
    12  com.apple.CoreText                      0x95582834 TFont::TFont(unsigned long, float, CGAffineTransform const*, __CTFontDescriptor const*) + 40
    13  com.apple.CoreText                      0x9557d434 CTFontCreateWithPlatformFont + 113
    14  AdobeCoolType                           0x01ee983d CTCleanup + 1076617
    15  AdobeCoolType                           0x01eecb40 CTCleanup + 1089676
    16  AdobeCoolType                           0x01eee151 CTCleanup + 1095325
    17  AdobeCoolType                           0x01ef0f30 CTCleanup + 1107068
    18  AdobeCoolType                           0x01e378ef CTCleanup + 347707
    19  AdobeCoolType                           0x01d8d80c 0x1d84000 + 38924
    20  AdobeCoolType                           0x01e9b9fb CTCleanup + 757575
    21  AdobeCoolType                           0x01e42c8e CTCleanup + 393690
    22  AdobeCoolType                           0x01e426c3 CTCleanup + 392207
    23  AdobeCoolType                           0x01de24e1 CTGetVersion + 17347
    24  AdobeCoolType                           0x01de2a48 CTInit + 66
    25  com.adobe.illustrator                   0x006bde7c AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3679444
    26  com.adobe.illustrator                   0x005b0d2f AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2577287
    27  com.adobe.illustrator                   0x005b6b18 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2601328
    28  com.adobe.illustrator                   0x005aba7b AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2556115
    29  com.adobe.illustrator                   0x005abbab AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2556419
    30  com.adobe.illustrator                   0x001b5090 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1673276
    31  com.adobe.illustrator                   0x0004f59d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 208201
    32  com.adobe.illustrator                   0x0005015e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211210
    33  com.adobe.illustrator                   0x0004f8e4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 209040
    34  com.adobe.illustrator                   0x001b4861 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1671181
    35  com.adobe.illustrator                   0x001b4a11 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1671613
    36  com.adobe.illustrator                   0x0010af6a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 976662
    37  com.adobe.illustrator                   0x0004f59d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 208201
    38  com.adobe.illustrator                   0x0005015e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211210
    39  com.adobe.illustrator                   0x0004f8e4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 209040
    40  com.adobe.illustrator                   0x0010a5cd AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 974201
    41  com.adobe.illustrator                   0x000cc97e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 721194
    42  com.adobe.illustrator                   0x00003346 0x1000 + 9030
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x90f6b992 kevent64 + 10
    1   libdispatch.dylib                       0x96fb58bd _dispatch_mgr_invoke + 238
    2   libdispatch.dylib                       0x96fb5556 _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib                  0x90f6a7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x96b0cd8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x96b0efa3 pthread_cond_wait + 48
    3   com.adobe.amt.services                  0x0458d126 AMTConditionLock::LockWhenCondition(int) + 46
    4   com.adobe.amt.services                  0x04585db0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116
    5   com.adobe.amt.services                  0x0458d18c AMTThread::Worker(void*) + 24
    6   libsystem_pthread.dylib                 0x96b0a5fb _pthread_body + 144
    7   libsystem_pthread.dylib                 0x96b0a485 _pthread_start + 130
    8   libsystem_pthread.dylib                 0x96b0fcf2 thread_start + 34
    Thread 3:
    0   libsystem_kernel.dylib                  0x90f6a7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x96b0cd8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x96b0d042 pthread_cond_timedwait_relative_np + 47
    3   com.apple.CoreServices.CarbonCore          0x9a6fab2d TSWaitOnConditionTimedRelative + 161
    4   com.apple.CoreServices.CarbonCore          0x9a6fa6ea TSWaitOnSemaphoreCommon + 531
    5   com.apple.CoreServices.CarbonCore          0x9a6fa89d TSWaitOnSemaphoreRelative + 24
    6   com.apple.CoreServices.CarbonCore          0x9a6daea0 TimerThread + 89
    7   libsystem_pthread.dylib                 0x96b0a5fb _pthread_body + 144
    8   libsystem_pthread.dylib                 0x96b0a485 _pthread_start + 130
    9   libsystem_pthread.dylib                 0x96b0fcf2 thread_start + 34
    Thread 4:
    0   libsystem_kernel.dylib                  0x90f6a7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x96b0cd1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9a6fa922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x9a6fab46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x9a6c6f92 MPWaitOnQueue + 199
    6   AdobeACE                                0x015526f1 0x1518000 + 239345
    7   AdobeACE                                0x015520ed 0x1518000 + 237805
    8   com.apple.CoreServices.CarbonCore          0x9a6c756e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib                 0x96b0a5fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x96b0a485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x96b0fcf2 thread_start + 34
    Thread 5:
    0   libsystem_kernel.dylib                  0x90f6a7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x96b0cd1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9a6fa922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x9a6fab46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x9a6c6f92 MPWaitOnQueue + 199
    6   AdobeACE                                0x015526f1 0x1518000 + 239345
    7   AdobeACE                                0x015520ed 0x1518000 + 237805
    8   com.apple.CoreServices.CarbonCore          0x9a6c756e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib                 0x96b0a5fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x96b0a485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x96b0fcf2 thread_start + 34
    Thread 6:
    0   libsystem_kernel.dylib                  0x90f6a7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x96b0cd1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9a6fa922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x9a6fab46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x9a6c6f92 MPWaitOnQueue + 199
    6   AdobeACE                                0x015526f1 0x1518000 + 239345
    7   AdobeACE                                0x015520ed 0x1518000 + 237805
    8   com.apple.CoreServices.CarbonCore          0x9a6c756e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib                 0x96b0a5fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x96b0a485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x96b0fcf2 thread_start + 34
    Thread 7:
    0   libsystem_kernel.dylib                  0x90f6a7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x96b0cd1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9a6fa922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x9a6fab46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x9a6c6f92 MPWaitOnQueue + 199
    6   AdobeACE                                0x015526f1 0x1518000 + 239345
    7   AdobeACE                                0x015520ed 0x1518000 + 237805
    8   com.apple.CoreServices.CarbonCore          0x9a6c756e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib                 0x96b0a5fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x96b0a485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x96b0fcf2 thread_start + 34
    Thread 8:
    0   libsystem_kernel.dylib                  0x90f6a7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x96b0cd1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9a6fa922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x9a6fab46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x9a6c6f92 MPWaitOnQueue + 199
    6   AdobeACE                                0x015526f1 0x1518000 + 239345
    7   AdobeACE                                0x015520ed 0x1518000 + 237805
    8   com.apple.CoreServices.CarbonCore          0x9a6c756e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib                 0x96b0a5fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x96b0a485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x96b0fcf2 thread_start + 34
    Thread 9:
    0   libsystem_kernel.dylib                  0x90f6a7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x96b0cd1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9a6fa922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x9a6fab46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x9a6c6f92 MPWaitOnQueue + 199
    6   AdobeACE                                0x015526f1 0x1518000 + 239345
    7   AdobeACE                                0x015520ed 0x1518000 + 237805
    8   com.apple.CoreServices.CarbonCore          0x9a6c756e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib                 0x96b0a5fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x96b0a485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x96b0fcf2 thread_start + 34
    Thread 10:
    0   libsystem_kernel.dylib                  0x90f6a7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x96b0cd1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9a6fa922 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x9a6fab46 TSWaitOnConditionTimedRelative + 186
    5   com.apple.CoreServices.CarbonCore          0x9a6c6f92 MPWaitOnQueue + 199
    6   AdobeACE                                0x015526f1 0x1518000 + 239345
    7   AdobeACE                                0x015520ed 0x1518000 + 237805
    8   com.apple.CoreServices.CarbonCore          0x9a6c756e PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib                 0x96b0a5fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x96b0a485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x96b0fcf2 thread_start + 34
    Thread 11:
    0   libsystem_kernel.dylib                  0x90f6a7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x96b0cd8a _pthread_cond_wait + 837
    2   libsystem_pthread.dylib                 0x96b0efa3 pthread_cond_wait + 48
    3   AdobeAGM                                0x0198b8f5 AGMInitialize + 3243373
    4   AdobeAGM                                0x0198c545 AGMInitialize + 3246525
    5   AdobeAGM                                0x01992138 AGMInitialize + 3270064
    6   libsystem_pthread.dylib                 0x96b0a5fb _pthread_body + 144
    7   libsystem_pthread.dylib                 0x96b0a485 _pthread_start + 130
    8   libsystem_pthread.dylib                 0x96b0fcf2 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x1ad180d0  ebx: 0xbfff9138  ecx: 0x07066000  edx: 0x00002000
      edi: 0xbfff9118  esi: 0x1bd8df68  ebp: 0xbfff9168  esp: 0xbfff9100
       ss: 0x00000023  efl: 0x00010286  eip: 0x98431a1e   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x1bd8df6c
    Logical CPU:     0
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
        0x1000 -   0xff7ff6 +com.adobe.illustrator (399 - 15.0.0) <E4A81060-96D8-01B9-093D-04CBB8C0459B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    0x12d9000 -  0x13a6fe7 +AdobeAXEDOMCore (0) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
    0x1415000 -  0x1425fff  com.apple.carbonframeworktemplate (1.0 - 1.0) <5E8425F4-3852-F874-5091-CA17727F863C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
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    0x99605000 - 0x99678fff  com.apple.SearchKit (1.4.0 - 1.4.0) <6F607AB6-7553-37BA-BEC5-98FD7C27FAD7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
    0x99679000 - 0x996aaffa  libsystem_m.dylib (3047.16) <28E614E8-7802-3E84-960A-AD4721EF10F7> /usr/lib/system/libsystem_m.dylib
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