ITunes Store crashing at launch after upgrade to iOS 7
Upgraded to iOS 7 today on my iPhone 4S. All is well, except iTunes Store now crashes upon launch. Is anyone else having this issue? Any suggestions on how to try to fix it?
Double click the Home button. Slide up with one finger on ALL your apps to close them.
Then, Press the Sleep/Wake button + Home button and hold 15 seconds or until you see the Apple logo.
This will reset your device without erasing data, apps or settings.
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Hey HeatherBanker!
Here is an article that will help you troubleshoot this issue with your connection to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
App Store crashing on launch after Mavericks update
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Crash Log (taken a week back when it didn't work then either):
http://www.mediafire.com/download/62eal842zm4i3s3/App+Store+Crash+Log.rtfEdit* Found a post in this thread stating to reinstall OS. https://discussions.apple.com/message/23498644#23498644
Did the trick, many thanks to that user. -
I cann't open App Store in iPhone 4 after upgrade to iOS 6, could you please help me !
Hi, could you please help me to solve my problem ?
After upgrading to iOS 6 , sometimes I cann't access to App Store on my iPhone 4 ?I had this too when I updated to iOS 6 today. Solved it by doing a restore to factory conditions followed by a restore to my last backup. Now its idling around 45% CPU and is back to its snappy performance.
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IPhoto crashes on launch after upgrading to latest version on ios6
After upgrading iPhoto to latest version available, it crashes after every launch, on my new iPad (the new iPad, iPad 3)
What I have already tried:
- delete all photos
- leave just one album with one (not corrupted) photo
- desync albums and resync with iTunes
- delete the app and reinstall it
- iPad reboot (Home+Sleep)
- iPad shutdown
Here follows the crash report extracted from XCode.
Thank you!
Incident Identifier: 427C5C4C-AFB6-4D4A-B8EB-7F49EB78F8EA
CrashReporter Key: bd90d2d846fdf376c7de4bd5638616d557eeca0d
Hardware Model: iPad3,1
Process: iPhoto [327]
Path: /var/mobile/Applications/29A25486-5547-4D59-BD01-868C90616955/iPhoto.app/iPhoto
Identifier: iPhoto
Version: ??? (???)
Code Type: ARM (Native)
Parent Process: launchd [1]
Date/Time: 2012-09-28 13:19:04.733 +0200
OS Version: iOS 6.0 (10A5355d)
Report Version: 104
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x00000000e7ffdefe
Crashed Thread: 0
Dyld Error Message:
Symbol not found: _ACFacebookAudienceFriends
Referenced from: /var/mobile/Applications/29A25486-5547-4D59-BD01-868C90616955/iPhoto.app/iPhoto
Expected in: /System/Library/Frameworks/Accounts.framework/Accounts
in /var/mobile/Applications/29A25486-5547-4D59-BD01-868C90616955/iPhoto.app/iPhoto
Dyld Version: 212.3
Binary Images:
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0x36f0d000 - 0x36ffafff libiconv.2.dylib armv7 <799bbe39408c37b1a7f61024410bbd91> /usr/lib/libiconv.2.dylib
0x36ffb000 - 0x37009fff MediaStream armv7 <4c4924b6cf6133aeb0e01a048b8f44ef> /System/Library/PrivateFrameworks/MediaStream.framework/MediaStream
0x370f6000 - 0x3716dfff IMCore armv7 <493476537c873bb1a590059cced12d0d> /System/Library/PrivateFrameworks/IMCore.framework/IMCore
0x371fc000 - 0x371fdfff libdnsinfo.dylib armv7 <59eddea7887e3ba284c8f93e0e7c8404> /usr/lib/system/libdnsinfo.dylib
0x3733a000 - 0x3735dfff MobileSync armv7 <8ccec30ac12a3ced9200c1da7569a08b> /System/Library/PrivateFrameworks/MobileSync.framework/MobileSync
0x37389000 - 0x37468fff WebKit armv7 <4984e914344334f2be7f19fc49fc5370> /System/Library/PrivateFrameworks/WebKit.framework/WebKit
0x37469000 - 0x375b2fff libicucore.A.dylib armv7 <9a402f5f64623f43933a9495ecead278> /usr/lib/libicucore.A.dylib
0x375b3000 - 0x37775fff Foundation armv7 <b08a420dedb330b5b4f9a2eecb7082c9> /System/Library/Frameworks/Foundation.framework/Foundation
0x37785000 - 0x3778ffff IAP armv7 <b01434c570533a1091ee40dab7a73fb8> /System/Library/PrivateFrameworks/IAP.framework/IAP
0x377c1000 - 0x377c1fff libsystem_blocks.dylib armv7 <dbcfd2ac7c353d23b5e0739673e64dda> /usr/lib/system/libsystem_blocks.dylib
0x377c6000 - 0x378bafff Celestial armv7 <49b7684a779732da9599a93d7d0eb533> /System/Library/PrivateFrameworks/Celestial.framework/Celestial
0x37ab2000 - 0x37c1ffff VectorKit armv7 <322dd0409309378a966a64020bf8353e> /System/Library/PrivateFrameworks/VectorKit.framework/VectorKit
0x37c4f000 - 0x37cb0fff CoreText armv7 <1ffff5abac513fa584a4141f8e17cbd4> /System/Library/Frameworks/CoreText.framework/CoreText
0x37d04000 - 0x37d0ffff AccountSettings armv7 <8248d78a05303ce39bab56392eff57ed> /System/Library/PrivateFrameworks/AccountSettings.framework/AccountSettings
0x37e40000 - 0x37e49fff MediaRemote armv7 <594725befbbf3e488d1e9cf557ff0954> /System/Library/PrivateFrameworks/MediaRemote.framework/MediaRemote
0x37e4f000 - 0x37e55fff libAccessibility.dylib armv7 <966c4d17233a3b4b8f62e17bfde9d27e> /usr/lib/libAccessibility.dylib
0x37e57000 - 0x37e6ffff libsystem_info.dylib armv7 <3e784be49a283dec9a5f6ac644123bf4> /usr/lib/system/libsystem_info.dylib
0x37e77000 - 0x37e8efff BackBoardServices armv7 <fefdb8393cf0366ebdd88ebd3d2177ae> /System/Library/PrivateFrameworks/BackBoardServices.framework/BackBoardServices
0x37ea0000 - 0x37feafff MusicLibrary armv7 <92e359a0252939598c6eb842f7a99f3c> /System/Library/PrivateFrameworks/MusicLibrary.framework/MusicLibrary
0x37feb000 - 0x38004fff ChunkingLibrary armv7 <d624c00a182a38babb38980c1097d4e7> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/ChunkingLibrary
0x38005000 - 0x38016fff Accounts armv7 <ec4ebfda328e3d6987a32ee7d1cd7c14> /System/Library/Frameworks/Accounts.framework/Accounts
0x38017000 - 0x3802dfff AssistantServices armv7 <60dd51483f64396882f9365cb564c43e> /System/Library/PrivateFrameworks/AssistantServices.framework/AssistantServices
0x3802e000 - 0x38066fff Preferences armv7 <191ce61583913946a2d07f2d480bd483> /System/Library/PrivateFrameworks/Preferences.framework/Preferences
0x38067000 - 0x381f7fff MediaPlayer armv7 <aae6cb1b8cd33f83aa1a622815628f9d> /System/Library/Frameworks/MediaPlayer.framework/MediaPlayer
0x38229000 - 0x3835afff CoreFoundation armv7 <d17b1afc77323a0d8eeedef7b1844e76> /System/Library/Frameworks/CoreFoundation.framework/CoreFoundation
0x3835b000 - 0x3835dfff libCoreVMClient.dylib armv7 <04b3f3a6260b3581ae7ca8b710e6940d> /System/Library/Frameworks/OpenGLES.framework/libCoreVMClient.dylib
0x3835e000 - 0x3844bfff VideoProcessing armv7 <46e15461dd43332d982fcf3c084dca4a> /System/Library/PrivateFrameworks/VideoProcessing.framework/VideoProcessing
0x38599000 - 0x385a2fff libbz2.1.0.dylib armv7 <f158fdae856a3b69b4322f3c1653bf9d> /usr/lib/libbz2.1.0.dylib
0x3865e000 - 0x3867bfff PersistentConnection armv7 <5f268fa3a4083eeea19e54248dc5a18d> /System/Library/PrivateFrameworks/PersistentConnection.framework/PersistentConn ection
0x386ba000 - 0x38703fff IMFoundation armv7 <3cad80c623bc3c6a85bb90a09efd6853> /System/Library/PrivateFrameworks/IMFoundation.framework/IMFoundation
0x387cc000 - 0x387d3fff MobileIcons armv7 <0370e8fc72bd3865afb8e51830f083fd> /System/Library/PrivateFrameworks/MobileIcons.framework/MobileIcons
0x387e0000 - 0x3881dfff libGLImage.dylib armv7 <f13c9f9f67973574956981fead7b1a58> /System/Library/Frameworks/OpenGLES.framework/libGLImage.dylib
0x38843000 - 0x38858fff libresolv.9.dylib armv7 <d596bd199bca3f19babd826c4ddc2c4b> /usr/lib/libresolv.9.dylib
0x38859000 - 0x3885afff libdyld.dylib armv7 <9557d36caa7130fb8b6ed5e88a3abe7c> /usr/lib/system/libdyld.dylib
0x38885000 - 0x388a1fff libsystem_m.dylib armv7 <d7c1186e0845350ba0407a45cc613953> /usr/lib/system/libsystem_m.dylib
0x38942000 - 0x39276fff WebCore armv7 <45d6cf88722435aeb302bd4b51fef184> /System/Library/PrivateFrameworks/WebCore.framework/WebCore
0x39277000 - 0x3928cfff libmis.dylib armv7 <00014c7a7eee34dc9b6100252321fd60> /usr/lib/libmis.dylib
0x392a2000 - 0x392a3fff Twitter armv7 <77d8befd0c6538c787ae03487e505545> /System/Library/Frameworks/Twitter.framework/Twitter
0x39308000 - 0x3930ffff CaptiveNetwork armv7 <beb2627479ce3a1390e54d903d4722e6> /System/Library/PrivateFrameworks/CaptiveNetwork.framework/CaptiveNetwork
0x39310000 - 0x39396fff libsystem_c.dylib armv7 <c3a0cefe615034dd8111de69610a7df6> /usr/lib/system/libsystem_c.dylib
0x393b0000 - 0x393befff libsystem_network.dylib armv7 <619b898e75403a68a60d8ed4ac8ca659> /usr/lib/system/libsystem_network.dylib
0x39408000 - 0x39412fff MailServices armv7 <b0988a70a79b339c83118b8a50a2123f> /System/Library/PrivateFrameworks/MailServices.framework/MailServices
0x39420000 - 0x39421fff DataMigration armv7 <5a37bddf78b833ee89fe3de6485fbfc7> /System/Library/PrivateFrameworks/DataMigration.framework/DataMigration
0x39422000 - 0x39427fff CrashReporterSupport armv7 <b2ae44d6ba823250816bc45f225fd594> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/CrashReporterS upport
0x39428000 - 0x3942ffff SimpleKeyExchange armv7 <66232bd2d9f93541b1bb1aed8ae5ae82> /System/Library/PrivateFrameworks/GameKitServices.framework/Frameworks/SimpleKe yExchange.framework/SimpleKeyExchange
0x39852000 - 0x39867fff liblzma.5.dylib armv7 <b5d92214b04c374f86b09374b9bc540e> /usr/lib/liblzma.5.dylib
0x39871000 - 0x39877fff BluetoothManager armv7 <215f8363780f35eba46037f3242993fb> /System/Library/PrivateFrameworks/BluetoothManager.framework/BluetoothManager
0x39e0b000 - 0x39e21fff libCRFSuite.dylib armv7 <d9a26651731a39abb46135c9f14c1a23> /usr/lib/libCRFSuite.dylib
0x39e2f000 - 0x39e2ffff vecLib armv7 <da203396a0ac3a8c92ca698e6b056d2f> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/vec Lib
0x39e33000 - 0x39e33fff Accelerate armv7 <a684485f72843c0e80f36209773364b4> /System/Library/Frameworks/Accelerate.framework/Accelerate
0x39e34000 - 0x39e51fff WebBookmarks armv7 <3ed17bff0fa534938f49306d4b370522> /System/Library/PrivateFrameworks/WebBookmarks.framework/WebBookmarks
0x39e6b000 - 0x39e6dfff OAuth armv7 <0a9cead4869436d7a9836c798c7bf70e> /System/Library/PrivateFrameworks/OAuth.framework/OAuth
0x39e6e000 - 0x39eb9fff libstdc++.6.dylib armv7 <bded282eb5b03084b5e4ce32cf12a543> /usr/lib/libstdc++.6.dylib
0x39f24000 - 0x39f49fff OpenCL armv7 <13df8829663c311bb0ed207e724a224c> /System/Library/PrivateFrameworks/OpenCL.framework/OpenCL
0x3a349000 - 0x3a358fff MobileDeviceLink armv7 <56bc0008ff7538a18713d31089038ebd> /System/Library/PrivateFrameworks/MobileDeviceLink.framework/MobileDeviceLink
0x3a35c000 - 0x3a437fff PhotoLibraryServices armv7 <79cdbbcc48f138ce883c4b0a95d25ddd> /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/PhotoLibrarySe rvices
0x3a438000 - 0x3a441fff MobileWiFi armv7 <9996f6c5b25c3d99ab9f575bf5ff41e4> /System/Library/PrivateFrameworks/MobileWiFi.framework/MobileWiFi
0x3a442000 - 0x3a48bfff IOKit armv7 <fa13da68797c3981858303dc3caaeb99> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x3a4c6000 - 0x3a4fffff iTunesStore armv7 <237b0b917805312a97443c7a37dd3931> /System/Library/PrivateFrameworks/iTunesStore.framework/iTunesStore
0x3a500000 - 0x3a50dfff ViceroyTrace armv7 <212d70864524386dbd03b2e8c40c9384> /System/Library/PrivateFrameworks/GameKitServices.framework/Frameworks/ViceroyT race.framework/ViceroyTrace
0x3a50e000 - 0x3a512fff libGFXShared.dylib armv7 <eb3384a01a193ef58488822233820ee0> /System/Library/Frameworks/OpenGLES.framework/libGFXShared.dylib
0x3a531000 - 0x3a539fff libcommonCrypto.dylib armv7 <8503b1f50b08318d8eb2f6795b2db771> /usr/lib/system/libcommonCrypto.dylib
0x3a54a000 - 0x3a572fff PrintKit armv7 <73ff07af4cb0385c872adc75763f5424> /System/Library/PrivateFrameworks/PrintKit.framework/PrintKit
0x3a58e000 - 0x3a5e4fff CoreAudio armv7 <d7d198aee499361c838b8a5968f5b135> /System/Library/Frameworks/CoreAudio.framework/CoreAudio
0x3a5e7000 - 0x3a5e8fff libremovefile.dylib armv7 <38160b3c19643564a6b0e59da62e0b4f> /usr/lib/system/libremovefile.dylib
0x3a627000 - 0x3a6acfff CoreMotion armv7 <8bf0f934b7d13f609b82c302569a9921> /System/Library/Frameworks/CoreMotion.framework/CoreMotion
0x3a6ad000 - 0x3a6b9fff GenerationalStorage armv7 <9f63f9ad8d4638a4bb777987e80b16b2> /System/Library/PrivateFrameworks/GenerationalStorage.framework/GenerationalSto rage
0x3a6bc000 - 0x3a6c4fff MobileBluetooth armv7 <2ab6766942f937019be4af7383d169d8> /System/Library/PrivateFrameworks/MobileBluetooth.framework/MobileBluetooth
0x3a777000 - 0x3a7a7fff ContentIndex armv7 <f5f42b45c7763f6daf0c594b7242e4a5> /System/Library/PrivateFrameworks/ContentIndex.framework/ContentIndex
0x3a7a8000 - 0x3a7e3fff iCalendar armv7 <ef56cbbbfe583882860a1b4406571429> /System/Library/PrivateFrameworks/iCalendar.framework/iCalendar
0x3a7f0000 - 0x3a8a0fff EventKit armv7 <cf23e40b1b0f31699eb5e19dd29127da> /System/Library/Frameworks/EventKit.framework/EventKit
0x3a8ea000 - 0x3aa21fff CoreGraphics armv7 <86f6d68fcb083f9bac39fe4b509dc55b> /System/Library/Frameworks/CoreGraphics.framework/CoreGraphics
0x3aa39000 - 0x3ac11fff ImageIO armv7 <4b9a6ef6926e3dc191a8c4cf2243d218> /System/Library/Frameworks/ImageIO.framework/ImageIO
0x3ac5d000 - 0x3ac64fff OpenGLES armv7 <3c2bc875f34434eab02c8ad8409feb3f> /System/Library/Frameworks/OpenGLES.framework/OpenGLES
0x3b0be000 - 0x3b0dbfff TelephonyUI armv7 <f9e04199ba9b38c798f2f459d155c436> /System/Library/PrivateFrameworks/TelephonyUI.framework/TelephonyUI
0x3b0f4000 - 0x3b137fff ImageCapture armv7 <6d0bc817bd613fabb3830a28ba2d0893> /System/Library/PrivateFrameworks/ImageCapture.framework/ImageCapture
0x3b29c000 - 0x3b7dcfff UIKit armv7 <d4a147b2134a3e828cda6540799f2457> /System/Library/Frameworks/UIKit.framework/UIKit
0x3b809000 - 0x3b81afff libvMisc.dylib armv7 <af19531abc4d3f6aa7601d3871f003f3> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/lib vMisc.dylib
0x3b81b000 - 0x3b822fff XPCObjects armv7 <de0ae2c29c583cb8b872672826250b11> /System/Library/PrivateFrameworks/XPCObjects.framework/XPCObjects
0x3b829000 - 0x3b831fff ProtocolBuffer armv7 <c9243ee8fc563f638306e29bdb40eb3e> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/ProtocolBuffer
0x3b839000 - 0x3b83cfff libcache.dylib armv7 <a3d5fcc87c6532b78cdad77e6b8e42a0> /usr/lib/system/libcache.dylib
0x3b83d000 - 0x3b840fff libmacho.dylib armv7 <0d300b2ed084369ba6dc7003c3efef94> /usr/lib/system/libmacho.dylib
0x3b841000 - 0x3b857fff libsystem_kernel.dylib armv7 <92afaa3a3e1135e8845fc7174fc2f8b6> /usr/lib/system/libsystem_kernel.dylibYour IOS installation seems to inconsistent: A variable is referenced, that cannot be loaded.
Dyld Error Message:
Symbol not found: _ACFacebookAudienceFriends
Are you using a Developer beta version of IOS 6 or had it installed recently? I see the missing variable _ACFacebookAudienceFriends only mentioned in the Beta Version and then we are not allowed to discuss it here.
I'd recommend to restore your iPad, to reinstall the IOS to a consistent version.
Regards
Léonie -
ITunes Store does not open after upgrading to 10.6
My Intel iMac running 10.6.8 will not open the iTunes store after I upgraded iTunes to 10.6. The iTunes store page is simply white with "iTunes Store" centered on the screen. My iPhone and iPods are not recognized but all other functions of iTunes do work. There are no error messages.
I have downloaded a new version of iTunes to no avail.
Any ideas?"The procedure point CVimagebuffercreatecolorspacefromattachments could not be located in the dynamic link library CoreVideod.dll."
Taken at face value, that's indicating trouble with one of your Apple Application Support program files. (iTunes needs a properly functioning AAS in order to work correctly.)
What Windows operating syatem are you using, g? If it's Vista or 7, do you have a 32-bit version or a 64-bit version? -
ITunes store won't load after upgrading to iTunes 9
Ever since I upgraded my iTunes to the new iTunes 9, I can't get iTunes store to load. I've gone through the troubleshooting, and even ran a repair iTunes and then uninstalled and re-installed the iTunes. Nothing has worked. It only loads part way with just blue boxes with ? marks in them and names of songs/artists. Plain white background and none of the links that do show go anywhere. I get this message when I try to click on a link: We could not complete your iTunes Store request. An unknown error occurred (306). There was an error in the iTunes store. Please try again later.
My daughter has iTunes 8.2.0.23 on her laptop and she could sign in with her own id and my id - so obviously there is a problem with version 9
I've uninstalled iTunes 9 and Apple Mobile Device Support thru Add/Remove programs
Installed iTunes 8.2.1.6
Removed library file made in version 9
Opened iTunes 8.2.1.6 and successfully signed into iTunes Store
Still cannot get onto iTunes via a Touch or 2 iPhones!!!
Added all my music back onto iTunes and it is working PERFECTLY
WON'T be upgrading to version 9
Hope this helps
Message was edited by: Lesley C -
Itunes store wont load properly after upgrading to 10.5
My itunes store wont load at all. Loads halfway, and stops.
Any tips then as to how to resolve it? I've uninstalled / reinstalled itunes and allsorts of other things but still no joy.
-
Crash on launch after upgrading to OS X 10.10.
Since updating to Yosemite on my Macbook Pro... I can not open Premiere Pro! How do I fix this problem!?
Hi Tony DiMaso,
Some more information is required regarding the Make and Model of the Graphics card(s), so go to Apple menu>About this MAC>More info>System Reports>Graphics/Displays and check, the exact version of Premiere Pro and do you have any third party plugins installed. Also, it might happen that after upgrading to Yosemite, the user permission might have been damaged so, you can create new Admin user and check.
http://support.apple.com/kb/PH18891
Regards,
Vinay -
How I fixed my crashing iPhone 3Gs after upgrading to iOS 4x
My experience...iPhone 3Gs, working fine until I upgraded to the iOS 4. I have two wi-fi zones that I use, 1 at home, 1 at work. Home is DHCP pushing out an IP address, at work manually IP address. All this changed after upgrade and crashed durning calls at home and work. Then it got worse and started crashing/rebooting once a day. I rang Apple support and, as advised, in iTunes restored my iPhone and set it up as a New Phone. Ok for a day but it got worse than ever, so I tried the following: worked for 3 days with 3Gs only, wi-fi off...no crashing, worked for three days wi-fi only, 3Gs off...no crashing. Then put both back on again, back to square one, crashing. I tried one more thing. I entered Settings, General, Reset and Reset all Settings. That was 10 days ago, no more crashing at all. Now I had to setup all my seting again, but it was worth it...I love my iPhone again! Try it...
Did you check your security software settings? eliminating conflicts from third-party security software.
-
Unable to load itunes store on iphone 4S after updating to ios 7
After I updated my iphone 4S to ios 7, I am unable to load the itunes store on my phone. It spins like it is loading and then stops, but the screen is blank. Does anyone know what might cause this?
Are you talking about the Search screen? If so, it has been hung up for the last 24 hours....undoubtedly server related. I do not have IOS 7 yet, but it is doing the same thing on my iPhone....
I'm waiting until the weekend to try it again. No point in getting crazy over it.
Cheers,
GB -
TS1368 Cannot Connect to iTunes Store on iPhone 4 since upgrading to IOS 6
Have read several threads on this - none of the suggestions have worked. Losing my patience w/ this update - fixing iTunes Match was a nightmare that required me to restore my phone twice. Typically I use a feature in Slacker or SiriuxXM where you can purchase a song from iTunes via a direct link in one of those apps. This no longer works, nor does using the "Search" feature in the iTunes Store app. My settings are correct - though the nonsense of having an iCloud ID and a Store ID no doubt has something to do with this. Has anyone been able to resolve this using any technique other than manually changing the date and time in settings to 5 years in the future then setting it back (because this has not worked).
Thank you.Refere to this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368 -
Itunes store is not loading after update to ios 7
I have an iphone 4s. I have recently updated to ios 7 and ios 7.0.2. The iTunes Stores is not loading anymore. I have signed in and out several times but it does not work. Any help? Tks.
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, restore your iPhone > iTunes: Restoring iOS software
No data is lost due to a reset. -
CS3 Crashes on Launch after upgrade
I purchased the cs3 upgrade and successfully installed it..entering my serial # which was accepted. That's as far as I got however!
When I go to launch the program it immediately crashes. I've uninstalled it and reinstalled several time but get the same result. I've basically given up trying to get it working under osx10.4 as I'm going to be upgrading to leopard shortly.
Now my delema is I'm about to upgrade to Leopard and I"m going to do a clean install on a new HD. Since I can't get into CS3 how do I deauthorize it in order to reinstall it on the new drive?
PS- I'm running tiger 10.4 on a powermac G5 with 8gb of ram. I ran the cs3 beta removal script before hand as well.Here we go:
I still advocate Repairing Permissions (with Apple's Disk Utility) before AND after any system update or upgrade, as well as before AND after installing any software that requires an installer that asks for your password.
I have seen software installations go sour because the installer did not find everything as and where it should be.
I have also seen software installations go bad because the installer did not clean up after itself properly and did not leave everything as and where it should be.
This is just my own personal opinion and practice based on my own observations. Others may disagree and that's OK. I can only base my routines and my advice to others on my own experience and conclusion. I don't pretend to know why others believe otherwise.
Repairing Permissions after the fact (i. e. not immediately before and after an install) may NOT help. Try it anyway, though.
====
Additionally, if your machine does not run 24/7 so that it runs the daily, weekly and monthly Cron Scripts in the middle of the night as intended by Apple, run Cocktail (shareware) as well.
Cron Scripts are maintenance routines designed by Apple to run on a daily, weekly and monthly basis in the middle of the night.
If you don't run them, you WILL run into trouble, sooner rather than later.
Here's an excerpt from the Apple tech doc http://docs.info.apple.com/article.html?artnum=107388
Mac OS X performs background maintenance tasks at certain times if the computer is not in sleep mode. If your computer is shut down or in sleep at the designated times, the maintenance does not occur. In that case, you may want or need to run these manually.
Mac OS X periodically runs background tasks that, in part, remove system files that are no longer needed. This includes purging older information from log files or deleting certain temporary items. These tasks do not run if the computer is shut down or in sleep mode. If the tasks do not run, it is possible that certain log files (such as system.log) may become very large.
Also, from: http://docs.info.apple.com/article.html?artnum=106978
The disk activity generated by find is a normal part of file system maintenance, used for tasks such as removing invisible temporary files that are used by the system. It is scheduled to occur early in the morning at 03:15 everyday, 04:30 on Saturdays, and 05:30 on the first day of each month.
NOTE:
There have been comments to the effect that Apple "fixed" this in 10.4.2 and later versions of the OS, but I have not been able to verify this to my satisfaction. The reference in the 10.4.2 release notes are far from explicit on this subject.
= = =
If you have DiskWarrior, run it regularly too.
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