ITunes Store does not open after upgrading to 10.6

My Intel iMac running 10.6.8 will not open the iTunes store after I upgraded iTunes to 10.6. The iTunes store page is simply white with "iTunes Store" centered on the screen. My iPhone and iPods are not recognized but all other functions of iTunes do work. There are no error messages.
I have downloaded a new version of iTunes to no avail.
Any ideas?

"The procedure point CVimagebuffercreatecolorspacefromattachments could not be located in the dynamic link library CoreVideod.dll."
Taken at face value, that's indicating trouble with one of your Apple Application Support program files. (iTunes needs a properly functioning AAS in order to work correctly.)
What Windows operating syatem are you using, g? If it's Vista or 7, do you have a 32-bit version or a 64-bit version?

Similar Messages

ITunes window would not open after upgrade

Just upgraded to OS 10.4.7, and iTunes 6.0.5. All my software is fully up to date with all the latest. After the upgrade when launching iTunes I have two problems:
1. Intially the program launched. Now iTunes window does not open. Only the Equalizer window opens. A very big problem!!
2. During the first launch after the upgrade, when I still had my window, it took away a couple of free songs credit I still had with Apple. I don't have those credits any longer, or at least it didn't show it and wanted me to pay for downloads.
Should have left the program alone and not update I guess.
Any suggestions? Thanks.

Only the Equalizer window opens
That means the app. is active.
Press Command-1 (Window menu) to reveal the iTunes window.
Sorry, no clue about the credits.
Hope this helps.
M

Itune store does not open

itune store does not open

Hello patricktm stha
Start with the article below to troubleshoot issues with getting online to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G.

Why Apple iTunes stores does not open ?

I am now located in India. Of late, Apple iTunes store is not opening. I tried rebooting, changing date settings etc., It did not work. Now, I am unable to even update some Apps. What do I do?

If iTunes will not launch - and I assume that is what you mean by "will not open" - try quitting the app completely and restart the iPad.
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
You said that you are in India now which I also assume means that you were using the iTunes Store in another country ... Is that correct? You will have to change the store to whatever store you bought the apps in if you want to update the apps. If iTunes will not open, the you can't change the store right now anyway.
Can you clarify a bit?

Itunes store will not open after downloaading iTunes 8.1.0.2

I was owrking on my husbands iPod shuffle, after downloading new songs from itunes, I decided to download the new version of iTunes. Well after everything was downloaded, I tryed to go and download a show for my ipod, and the itunes store tryed to open up but came up with the error message said, The itunes could not connect to itunes store. Network connection timed out. I am able to connect to the internet and I check the connection and everything is connected except for the itunes store. Can anyone help me??

I did it and it says that a secure link to the itunes store failed. Everything else did load and does have internet connectivity.
This is what it says...
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Hewlett-Packard Presario V5000 (ET820UA#ABA)
iTunes 8.1.1.10
QuickTime 7.6
FairPlay 1.3.6
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.1.7
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 791F14D5C4447D32
Current user is an administrator.
The current local date and time is 2009-05-14 09:49:54.
iTunes is not running in safe mode.
Video Display Information
ATI MOBILITY RADEON Xpress 200 Series
ATI MOBILITY RADEON Xpress 200 Series
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {69395EE9-389F-465A-A8C1-CF06A735E971}
Description: Broadcom 802.11b/g WLAN - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
Lease Obtained: Wed Dec 31 11:10:17 2008
Lease Expires: Wed Dec 31 12:10:17 2008
DNS Servers: 85.255.115.59
85.255.115.59
85.255.112.120
Adapter Name: {407C0217-F226-4F41-9919-B63D7063D22C}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
IP Address: 65.33.45.204
Subnet Mask: 255.255.252.0
Default Gateway: 65.33.44.1
DHCP Enabled: Yes
DHCP Server: 10.110.144.1
Lease Obtained: Thu May 14 08:40:51 2009
Lease Expires: Thu May 14 09:43:35 2009
DNS Servers: 85.255.115.59
85.255.115.59
85.255.112.120
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
iTunes has never successfully accessed iTunes store.
Thank you so much for your help!

Mail does not open after upgrade

Hi,
I just upgraded to 10.7.1 and immediately tried to use everything. All seems fine except Apple Mail does not open.
Once launched i get a window that says you have to upgrade exsiting mail, once i press continue it says hold on may take a few minutes and the box vanishes not to ever appear again.
Have tried this a few times now without any luck of opening my Mail
Thanx in advance for the help.
Zeus

ok so it seems like this issue just got sorted, i managed to open the App and most of my mail has loaded.
Just some of the folders containing emails with rules has not been upgraded, hence i have lost a lot of the emails that were offline.

ITunes 9 will not open after upgrade

I recently tried to upgrade to iTunes 9, but my computer wouldn't take it, so I uninstalled iTunes, and reinstalled it; six last night and twice today. Whenever I open it after reinstalling it, a message will pop up saying "The iTunes application could not be opened. An unknown error occured (-50)". Help please?

I have a Windows XP
Thank you!
Okay, this is not going to be a cure in itself. But it'll identify which troubleshooting procedures we need to employ here.
Go into your user accounts control panel and create a new user account with full administrative rights.
Log out of your usual account and log into the new account. (Don't use fast user switching to move between accounts.)
Now try to launch itunes in the new user account. Does it eventually open to a blank library, or do you get another 50?
(If it launches, we'll try to fix the library file in your normal account. If it's a 50, we'll try to fix a broken Apple Application Support.)

Itunes store does not open - no error using windows vista

does anyone have any solutions that will allow me to access itunes store.
no error comes up.
using vista and have downloaded current itunes 10.4
thanks

thanks. spyware scan was clean.
how do i make sure itunes is allowed through antivirus? also,regarding the files to be deleted, where are they located on PC?
The first thing I'd suggest is to get a good
antispyware checker and give it a go at your system.
Some recent spyware has been reported by other users
to shut down iTunes or prevent it from launching.
From user reports, Ewido seems to be the best at
catching it. You can download a free version of Ewido
here.
If that doesn't cure the problem, make sure that any
antivirus/antispyware application you have is set to
allow iTunes to operate. Some antivirus/antispyware
has been known to shut down iTunes. An upgrade to
iTunes or to the utility may have triggered the
problem.
If that still doesn't help, take a look at iTunes for Windows: Troubleshooting unexpected
quits, freezes, or launch failures
If that still doesn't work, try deleting the iTunes
preference files:
C:\Documents and Settings\<username>\Application
Data\Apple Computer\iTunes\iTunes.pref
and
C:\Documents and Settings\<username>\Local
Data\Application Data\Apple
Computer\iTunes\iTunes.pref
You might have to turn on "show hidden files" to find
them. (Right click "my computer", select open, select
Tools menu -> Folder Options. Select View tab, "show
hidden files" radio button is in the center scrolling
panel.) Delete them or if you want to be able to put
them back if it doesn't help, drag them to some other
location. This will force iTunes to run the setup
assistant the next time you launch iTunes. Note that
you'll have to go back and set any preferences you've
changed from the default.
If that still doesn't work, try this:
<a
href=http://discussions.apple.com/thread.jspa?threadID
=415055&tstart=0 >Bugie: Perform a Thorough &
Complete Uninstall and Reinstall of
iTunes/QuickTime.
Hope this helps.

Itunes store does not open, or if it opens I cannot search anything. Win 7 home premium 64 bit.

Well, this has been going on for about a year. Itunes store gets 60% loaded and stalls. The new user acct fix does not work, the admin netsh winsock reset, does not work. Stoping Apple mobile device does not work. Uninstalling Bonjour, Mobile, support, admin, quicktime and Itunes and reinstalling from scratch used to fully work. However now it gets me to the store, mostly fully opening, or opening, but I cannot search anything at all, it times out on the search after a few minutes. I spend several hundred dollars a year in the Itunes store. Now if you don't wnat me to do that, I will go elsewhere for purchases.
Thank you. I am running WIndows 7 home premium 64 bit, on a Asus i7 core laptop that I purchased in March 2010, 10 GB of ram, on several different smoking fast networks.

everything you stated here is exactly what i have done and have got nowhere. i have windows 7 64 bit on a hp 8 g of ram desktop. im also looking for help

My itunes store will not open after IOS7 update on my 4s?

I updated my phone to IOS7 and my itunes store initially worked after this update. However it has now stopped working and it opens then turns to a white screen and closes its self within seconds. Is there anyway of fixing this without resetting my whole phone? help please

Same problem on my intel MacBookPro. Happened to me after doing the ilife08 upgrade a few minutes ago. Downloaded from apple again and did the upgrade option. That seems to have done the trick.

ITunes Store does not open from my iTunes

I am unable to open the iTunes store from iTunes. Error message comes up as'iTunes could not connect to iTunes Store - Make sure your network connection is active and try again' this happens even though I am connected to the internet.

Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
ASUSTeK Computer Inc. A6VM
iTunes 8.2.1.6
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.2.2
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number
Current user is an administrator.
The current local date and time is 2009-08-25 13:51:45.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce Go 7300
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name:
Description: Sierra Wireless HSDPA Network Adapter - Packet Scheduler Miniport
IP Address:
Subnet Mask: 255.255.255.255
Default Gateway: 124.180.212.83
DHCP Enabled: Yes
DHCP Server: 124.180.212.253
Lease Obtained: Tue Aug 25 13:42:07 2009
Lease Expires: Fri Aug 28 13:42:07 2009
DNS Servers: 61.9.133.193
61.9.133.193
61.9.211.1
Adapter Name:
Description: Intel(R) PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
Lease Obtained: Sun Aug 09 20:55:25 2009
Lease Expires: Sun Aug 09 21:55:25 2009
DNS Servers:
Adapter Name:
Description: Marvell Yukon Gigabit Ethernet 10/100/1000Base-T Adapter, Copper RJ-45 - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
Lease Obtained: Sat Nov 29 13:06:50 2008
Lease Expires: Tue Jan 19 14:14:07 2038
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection could not be made.
Connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection could not be made.
iTunes has never successfully accessed iTunes store.

Itunes store does not open correctly in itunes 10

Not sure when this started, but itunes store no longer loads correctly. Tables do not load correctly at all. Diagnostics are listed below. The same problem occurs at travelocity, but I haven't found it occurring anywhere else on the web. I have a screen capture, but don't see where i can post it here. I also could not find an email contact for apple customer service. Can anyone help?
Microsoft Windows 7 x64 Business Edition (Build 7600)
System manufacturer System Product Name
iTunes 10.1.2.17
QuickTime 7.6.9
FairPlay 1.10.24
Apple Application Support 1.4.1
iPod Updater Library 10.0d2
VoiceOver Kit 1.4
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.3.1.3
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 3685D2E00F73241B
Current user is not an administrator.
The current local date and time is 2011-02-20 14:15:14.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 9500 GT
** External Plug-ins Information **
No external plug-ins installed.
Genius ID: 0eeb525c083b1699965df026b1f54f1e
The drive H: TigerJet CD-ROM Rev v2.0 is a USB 1 device.
iPodService 10.1.2.17 (x64) is currently running.
iTunesHelper 10.1.2.17 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {D8AF9C2B-8397-4ACA-A1E6-5836D606B53F}
Description: Belkin USB Wireless Adaptor
IP Address: 192.168.1.79
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Sun Feb 20 11:11:04 2011
Lease Expires: Mon Feb 21 11:11:04 2011
DNS Servers: 192.168.1.254
Adapter Name: {FF956C2E-FC9E-4000-A7BE-A329BE09BACE}
Description: Atheros L2 Fast Ethernet 10/100Base-T Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-02-20 14:13:24.

Not sure when this started, but itunes store no longer loads correctly. Tables do not load correctly at all. Diagnostics are listed below. The same problem occurs at travelocity, but I haven't found it occurring anywhere else on the web. I have a screen capture, but don't see where i can post it here. I also could not find an email contact for apple customer service. Can anyone help?
Microsoft Windows 7 x64 Business Edition (Build 7600)
System manufacturer System Product Name
iTunes 10.1.2.17
QuickTime 7.6.9
FairPlay 1.10.24
Apple Application Support 1.4.1
iPod Updater Library 10.0d2
VoiceOver Kit 1.4
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.3.1.3
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 3685D2E00F73241B
Current user is not an administrator.
The current local date and time is 2011-02-20 14:15:14.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 9500 GT
** External Plug-ins Information **
No external plug-ins installed.
Genius ID: 0eeb525c083b1699965df026b1f54f1e
The drive H: TigerJet CD-ROM Rev v2.0 is a USB 1 device.
iPodService 10.1.2.17 (x64) is currently running.
iTunesHelper 10.1.2.17 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {D8AF9C2B-8397-4ACA-A1E6-5836D606B53F}
Description: Belkin USB Wireless Adaptor
IP Address: 192.168.1.79
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Sun Feb 20 11:11:04 2011
Lease Expires: Mon Feb 21 11:11:04 2011
DNS Servers: 192.168.1.254
Adapter Name: {FF956C2E-FC9E-4000-A7BE-A329BE09BACE}
Description: Atheros L2 Fast Ethernet 10/100Base-T Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-02-20 14:13:24.

Itunes store does not open in my computer. I need help...I have worked on this issue for more than 10 hours. I am about to return my new ipod touch.

I do not have access to itunes store. I tunes store was working well with my old ipod with 30GB wich i had for about 6 years. I went to the store to have the battery replaced. However, I was told that my ipod was ready to be recycle. I received 10% discount to buy an ipod touch with 60GB +. When I connected the ipod touch to my computer, i did not have access to itunes store. Also, none of my music was synced. In addition, the icon for my ipod showed that the battery was not charged even though I charged the ipod touch for more than 8 hours prior to conneting it to the computer.
I have installed the latest version for itunes 10.6.1. Still I do not have access to itunes store. I have put more than 10 hours trying to solve this issue. I have become frustrated and ready to return my purchase.
Please help

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

New laptop windows 7, itunes store does not open

I have newly installed itunes to my new laptop with windows 7 on it. The library opens I uploaded songs, I have synced with my iphone but when I try to open the store it won't load it attempts to open but it stays white screen with itunes store written across. I have uploaded java thinking its a missing something issue but so far it did nothing I tried to repair itunes reload but its the same. Any ideas guys?

everything you stated here is exactly what i have done and have got nowhere. i have windows 7 64 bit on a hp 8 g of ram desktop. im also looking for help

Itunes store does not open

When I click on Itunes store I get a message that says "One Moment please, connecting to the Itunes Store" but nothing happens. My firewall is not on, I have an Imac (no antivirus software), I rebooted my computer, I uninstalled and reinstalled Itunes, but nothing is happening. Other computers on the same network are able to log on to the Itunes store. HELP.

Maybe you need to update the iTunes? Or Maybe your internet is a wavery signal. I have had that happen, what I did was I quit all other applications. Relaunched the Finder, then went back to iTunes, and it worked. If that was no help try these articles.
Discussion:
http://discussions.apple.com/thread.jspa?threadID=2326936&tstart=0
Support:
http://support.apple.com/kb/TS1368

ITunes Store does not open after upgrading to 10.6

Similar Messages

Maybe you are looking for