ITunes store does not recognize iTunes on my computer

I installed iTunes on my conmputer - even reinstalled it by following online Apple instructions to the letter regarding uninstalling ALL Apple software, etc. - whenever I visit the iTunes store and make a selection to purchase, the page I get taken to always reads something like "in order to download your selection, you must have iTunes installed on your computer." I always get this without fail... I got it before I reinstalled and after. The site does not recognize my iTunes software that I have installed. I have consulted with various Apple support people and I get the runaround all the time and never a direct answer... most of the time, they don't even respond.

Ok thanks for the help, i managed to do all that, included another port (443) which was mentioned in another article, to no avail. Same problem.
I did all sorts of tests and i am firmly convinced it's got something to do with the router, but your solution didn't work.
The router is the same i used before.
I also use a range extender, same as i used before (linksys RE1000).
The problem had occurred before, but it went away on its own. Now it has been happening for a week with no relief.
It started when i bought  a new computer. I de-linked the ATV library and re-linked to the new machine. I sold the old machine, so i still have only one.
Well, the syncing is super slow over my wireless network. So i thought i'd put the ATV linked by ethernet cable diretly to the router. Instead of making it sync faster, it simply froze (amber light steadily on).
I thought i'd lost the hardware.
I then unplugged the ethernet cable and went back to the old set up. Got iTunes on the computer to see the ATV andgot it to sync, which took forever (like 3 days straight).
After this painful sync, i could not connect to apple store from the ATV, and hence can't play anything because it is there but 'not authorized'.
I then factory-reset the ATV, and had to do the syncing all over again: no result.
Tried all the other solutions (deauthorize, reauthorise, reboot, reset, change pwd, etc, nothing works).
Tried you rport forwarding, didnt work. Maybe the range extender makes it not work?
I also use dynamic IPs, so could that be a problem?
I am at my wits' end and i know only one thing: APPLE *****. I will NEVER AGAIN buy anything from this company. Anyone knows if there is any other hardware that would work like an apple TV? I have a lot of unwatched, expensive shows...

Similar Messages

  • Itunes store does not recognize my apple id account

    itunes store does not recognize my apple id account, gives error " The apple id you entered couldn't be found or the password was incorrect. Please try again."
    Any help resolving this problem is greatly appreciated.  Cliff 3

    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I had a friend replace the battery in my iphone4 and now the itunes store does not recognize it. I could put it in restore mode and then I would loose all my data. the phone just has the apple on the scree right now. any suggestions

    I had a friend replace the battery in my iphone 4 and now itunes does not recognize it. The phone just has the apple coming on and off on the scree.
    I put it into restore mode last night but did not apply it because I would lose all of my data.Any suggestions on what I can do.
    Thanks
    ted

    Make an appointment at the genius bar. Take your credit card. An out of warranty replacement is $229. It's cooked.

  • ITunes store does not recognize my password

    Do I need a different password for iTunes Store or should it recognize my apple ID passwords?

    I'm still having the same problem ... 6 months after your original post!  I've just had to reset my pw 2 days in a row, and I've been through so many resets over the past 6 months that I'm running out of ideas for passwords that I'll have a reasonable chance of remembering.  But I also always make a careful note of my important passwords, and after the 1st "password error" message, I check my list and enter the password very slowly and carefully.  So, I think I'm pretty safe in claiming that neither entering the wrong password nor making a typo is the problem!
    Oddly, though, I could usually cancel the password-reset process, then go right to the the iTunes Store, where my password would work fine, allowing me to open and view all my account details.
    Several months ago, I spent about 45 minutes on the phone with Tech Support trying to get this fixed. He was great and we thought he'd found the problem with my account.  (When I originally set up my iTunes account 6 years ago, I used a different email address than I used when I set up my new Mac last year, and that seemed to be causing some sort of conflict within my account.  Hard to imagine someone might change email addresses sometime over a 6-year period, right?  But apparently, the software designers didn't cover that possibility with one of their recent updates of the master system for customers' accounts -- that's the Tech Rep's surmise, not mine.)
    Everything seemed to work fine for a few weeks, but then the problem started occurring again ... over and over and over ...

  • I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. Please help

    I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • The search function in the itunes store does not work.  It will accept a request and suggest searches but then it locks up and will not search.  Clicking on the magnifying glass or a suggested search does nothing.  Re-installing itunes has not helped.

    The search function in the itunes store does not work.  It will accept a request and suggest searches but then it locks up and will not search.  Clicking on the magnifying glass or a suggested search does nothing.  Re-installing itunes has not helped.

    everything you stated here is exactly what i have done and have got nowhere. i have windows 7 64 bit on a hp 8 g of ram desktop. im also looking for help

  • ITunes Store does not show author and "album artwork" of my podcast

    Although all information is available - the itunes store does not mention the author and "album artwork" of my podcast - if podcast is downloaded, album artwork is shown...
    How can I add the informatin (especially that author is not "unknown" anymore)
    http://itunes.apple.com/de/podcast/nie-mehr-schuchtern-der-podcast/id404201576?i =88951302

    For reference, you feed is at http://kontaktvoll.de/tinc?key=r5FOIixD
    This is not a valid podcast feed for iTunes. It's missing the 'itunes declaration' in the second line. The top two lines of your feed should read as follows:
    <?xml version="1.0" encoding="UTF-8"?>
    <rss xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" version="2.0">
    Without that, iTunes cannot read the 'itunes' tags which are necessary to carry some of the information, and which in any case are missing from your feed. The author name is carried in the 'itunes:author' tag and the image in the 'itunes:image' tag.
    This page contains a basic sample feed so you can see what it should look like and how these tags are formed:
    http://www.wilmut.org.uk/pc
    If you are hand-writing this feed it's a good idea to put returns in after each closing tag, as in the sample. At the moment most of your feed is on one line and this makes it very difficult to read when looking for problems, particularly as you add more episodes.

  • Itunes Store does not show lastest podcast but it downloaded

    So i am pretty much and stuck on this issue. I have seen a couple of other post but no answers. Hopefully someone can point me in the right direction.
    The issue is the Itunes store does not show the last episode by it can still be downloaded and played.
    The latest episode the Itunes store shows is 10/17/10 however it has been updated weekly.
    Link to Itunes:
    http://itunes.apple.com/us/podcast/langhorne-terrace-ministries/id258350667
    Link to xml:
    http://www.ltbc.org/podcasts/podcast.xml
    I have used a couple of feed validaters and nothing seems wrong to me. Can anyone find an issue i have not looked at? Should i just try to contact Apple Support?
    Thanks,
    Bob

    The iTunes Store caches the feed and checks periodically to see if it's been updated, so there is a delay before new episodes appear: however it's usually around 2 days, not almost a month. When subscribing the iTunes application reads the feed directly, so there is no delay.
    Something is preventing the Store from updating the feed. This can happen if there is some oddity in the feed which throws the Store but not the application - usually a strange character of some sort. I looked for something like that in the first episode not to appear in the Store, but there is nothing odd there: you've used dots in the filename of your mp3 file and this isn't a good idea, but in fact doesn't seem to be causing a problem since some earlier episodes do the same thing. Ideally you shouldn't use dots in a URL.
    The filename for the episode of 28 November includes the code %3A - this is the code for a colon - you definitely shouldn't have a colon in a filename. However since this episode comes later than several others which haven't appeared it may not be fatal - but it's not a good idea.
    The other oddity is that you have two 'title' tags in the top section of your feed, both empty. You did have a title once, as it shows in the Store, but you've removed it at some point so that the feed is not titled. I don't know whether this is sufficient to prevent the Store from updating, but you should definitely replace the title - I see you are using Podcast Maker, so you need to enter the title there and republish - and see whether that helps.

  • ITunes Store does not fully appear on screen

    The iTunes store does not fully "load" on screen. It takes 2-3 minutes for just a few images to appear and then it stops. Everything else about iTunes is functioning completley well as are all of my other internet connections/processes. This problem has existed for around one month and we have upgraded to iTunes 9. Please help !

    Perhaps try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • ITunes Store does not support my country

    I live in Georgia,Tbilisi.iTunes Store does not support my country.Does that mean that I cannot enter my credit card information and I wont be able to buy apps for my iphone 4s?

    Hello,
    Please tell us exactly at what point you receive that message and from where you are downloading the software. The download portal is here:
    http://us.blackberry.com/apps-software/desktop/
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • ITunes store does not accept my Password anymore.

    ITunes store does not accept my Password anymore.

    I'm still having the same problem ... 6 months after your original post!  I've just had to reset my pw 2 days in a row, and I've been through so many resets over the past 6 months that I'm running out of ideas for passwords that I'll have a reasonable chance of remembering.  But I also always make a careful note of my important passwords, and after the 1st "password error" message, I check my list and enter the password very slowly and carefully.  So, I think I'm pretty safe in claiming that neither entering the wrong password nor making a typo is the problem!
    Oddly, though, I could usually cancel the password-reset process, then go right to the the iTunes Store, where my password would work fine, allowing me to open and view all my account details.
    Several months ago, I spent about 45 minutes on the phone with Tech Support trying to get this fixed. He was great and we thought he'd found the problem with my account.  (When I originally set up my iTunes account 6 years ago, I used a different email address than I used when I set up my new Mac last year, and that seemed to be causing some sort of conflict within my account.  Hard to imagine someone might change email addresses sometime over a 6-year period, right?  But apparently, the software designers didn't cover that possibility with one of their recent updates of the master system for customers' accounts -- that's the Tech Rep's surmise, not mine.)
    Everything seemed to work fine for a few weeks, but then the problem started occurring again ... over and over and over ...

  • Itunes store does not show on ipad when i launch app its pages are blank

    itunes store does not show on ipad when i launch app its pages are blank

    This indicates there might be an issue with the time configuration on the device.
    Go to Settings > General > Date and time. See if Set automatically is switched to on. If so, switch to off and ensure you set date, time and time zone manually and correctly.
    Power off the device (hold sleep button for four seconds, then slide to power off), then power back on.
    If issue persists, switch Set automatically back to on, and if not resolved then restore the device.

  • I cannot automatically synchronize  my iphone to itunes, itunes apparently does not recognize it

    I cannot automatically synchronize  my iphone to itunes, itunes apparently does not recognize it

    Hi alden49,
    Thanks for visiting Apple Support Communities.
    If you're having trouble syncing your iPhone with iTunes on Windows, the steps in this article can help:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Best Regards,
    Jeremy

  • Itunes Store Does Not Have The Band "Headstones" Discography

    I searched them like 5 different names whether it be song or artsist and there's no trace of them, except that there lead singer Hugh Dillon's solo stuff is on there and it says listeners alo bought and a name on their is "headstones" but when i click on it.
    it brings me to the rolling headstones or the gettin' headstones.
    my buddy searched them up and said the were on their but i can't find them. am i doing something wrong or what?

    The iTunes Store does not have 100% of all music that exists, so it is possible they simply don't sell it. (FYI the iTunes USA Store does not have them.) Ask your friend where he saw them and maybe that will help track it down. You can also check other online music download retailers.
    If that does not help, the used Headstones CDs are readily available, which you can buy and rip into your iTunes library.

  • Itune store does not open

    itune store does not open

    Hello patricktm stha
    Start with the article below to troubleshoot issues with getting online to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    -Norm G.

Maybe you are looking for

  • Bootcamp bluetooth driver issue ("This device cannot start. (Code 10)")

    Hi everyone, I have a problem (re)pairing my Apple mighty mouse with Windows 7 under Bootcamp. Initially I had my mouse working through updating the driver to the one from Apple as is described on various forums. After rebooting my laptop the mouse d

  • WAS not getting started!

    Hi, my system s (sap bw NW04 platform) SAP web application server is not getting started.It is of 6.40 version. it always stays in yellow colour even after 1 day! i had found that in process list, dispatcher is stopped! i am pasting the log at develo

  • QuickTime version 7.1 is installed, iTunes requires QuickTime version 7.1.3

    QuickTime version 7.1 is installed, iTunes requires QuickTime version 7.1.3 or later. Please reinstall iTunes. That's the error message I have gotten for the past 3 days since trying to upgrade itunes. I have the newest quicktime downloaded, have del

  • Can I use this solution if using Mac OSX 10.9.5?

    Illustrator CS4 crashes whenever I attempt to print.  It crashes before the print box even appears. I found a possible solution here from Adobe Crash printing | Illustrator, InDesign | CS3, CS4 | Mac OS 10.7 but it refers to 10.7 and I'm using a Mac

  • Mac Mini Server mit altem OS X

    Habe heute meinen NEUEN MacMini Server geholt und musste feststellen das noch kein 10.8 sowie die neue Server App drauf ist. Muss ich das jetzt den jetzt auch noch kaufen oder bekomme ich einen Upgrade Code und wenn ja wie?