ITunes store doesn't load at all

I have done all the requirements from the other threads but my the iTunes store doesn't load at all. I have restarted, redownloaded, flushed, and have checked the Winsock Providers, but nothing has worked. Please help!!

Cake..man,
Besecure has issued a fix for this problem, please refer to their statement as follows:
A solution for your issue has been suggested.
We now have a fix for the itunes conflict you were experiencing. Please be aware that this process will require you to reboot your computer twice.
First we will need to ensure that you have the latest version of CloudCare installed on your computer. You can do this by following the steps below. If you currently have CloudCare installed this will overwrite the version you have but you will not lose any of your settings.
Visit https://www.bsecure.com/MyAccount/Login.aspx and login in with your email and your password.
Click Download Client Software.
Click on Download.
Select Run or Open when prompted. If your only option is to Save, please click Save. Double-click Install_CloudCare.exe once the download has completed.
Restart your computer when prompted.
Now you will need to run the Itunes fix. Please ensure you only run this file once,
Click this link - http://www.bsecure.com/docs/itunesfix.exe
Run itunesfix.exe. Its possible if you are using Mozilla Firefox that you may have to 'download' the file first then double click on it in the downloads list. Internet explorer may require you to click keep then run.
You will know the fix has ran when you see a black box appear on your screen for a moment, then disappears.
After this happens reboot your computer one last time
Itunes store should now work properly & the mobile device service will no longer conflict.

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ITunes Store is not loading at all - same problem for Safari

Dear all,
Got the a.m. problem. iTunes Store is not loading at all. Safari in the same way. It stops while loading any site. After "www." the developement bar stops and is giving up as well. Guess for malfunction of Safari also the problem for the iTunes Store occurs.
What can I do? I do not remember having changed anything. All version are on the newest version and should be ready to go.
Thanks for all your comments and help which are much appreciated.
Benjamin

i think i could say they're only saving grace is being able to swap music from different computers. Had to go on my old mac g5 to access the store as it still has the old version of itunes and then transfer them with the shared library feature. But still it shouldn't have been that hard. Very disappointed with the lack of support from one of the biggest companies in the world. such an inconvenience, especially when it's then that's losing the money with the lack of access to the store.

ITunes store doesn't load correctly with iTunes9.

Since upgrading to iTunes9, iTunes store doesn't load correctly on my machine running Windows XP Pro SP3. When I go to the iTunes store, it connects and the images are large and don't load up so I can see the entire store. And when scrolling down, the images disappear for a while then show up and titles are just plain text. Any help?

Nonsense. NetNanny was disabled on my PC (trial had expired) yet I still had this problem. It's some sort of conflict in the way Apple are using the Windows IP stack when NetNanny's interceptor is installed.
Apple have documented it here http://support.apple.com/kb/TS4123 and their recommendation is "remove the 3rd party software". Nice.
NetNanny's site has a suggestion that you add "the executable" but I'm not sure if they mean itunes.exe or apsdaemon.exe to the Security Exceptions List. I haven't tried that as I simply removed it.

Ever since the "update" itunes store doesn't load.

I haven't been able to access the itunes store on my iphone 4s since the update. It is just a blank screen with the icons listed along the bottom. I have synced the phone with my itunes acct. on my computer. I have signed out and signed back in. I have run a diagnostic on my phone through the apple.com (everything checked out). I have tried to get support from apple.com but keep going around in circles. Before I call or visit a store I thought I'd check to see if anyone else has had this problem and if he/she was able to correct it. Any advice or suggetions would be greatly apprectiated.

Hello, KAS225.
There are a couple of things you can try. The first would be to reset all settings. Go to Settings > General > Reset > Reset all settings.
If the issue persists, try signing out of all services that require signing into your Apple ID and then signing back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Cheers,
Jason H.

I have a new 64bit windows 8.1 Sony Vaio which lets me download latest itunes but it wont link to my account and itunes store doesn't load, states windows problem

I

Hi there Magici4n,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W.

The iTunes store does not load when I open it

So I recently had to install the latest version of iTunes after I upgraded to the newest version of iOS on my iPhone 4 (iOS 6.0.1) because the older iTunes version wasn't compatable with the newest iOS version. I had been using a much older version of iTunes becuase every time I would update the iTunes store without fail would stop working. I spent almost an entire day trying to fix it like 6-8 months ago and I finally got it to work with one of the older versions, which was why I was mad that I had to update it again.
Anyways, the iTunes store will not load at all. Everytime I open up iTunes on my computer (I have Windows Vista) and I try to go to the iTunes store, it never loads. It keeps saying "Accessing iTunes Store" (see image). I have tried to wait it out, but nothing ever changes.
I have already tried reinstalling iTunes and tried reinstalling the newest version, neither of which helped. I also tried what they suggested at http://support.apple.com/kb/TS4123 but the only item that came up under the Winsock Providers tab was the Apple one.
Not sure what else to do. Any suggestions?

That's exactly like saying, "Hey, try this. It didn't work either. Good luck!"
It's the high-percentage play with the particular symptom set being reported. High-percentage implies that it doesn't work for some people. (Otherwise it'd be a 100% play.) So, it still makes sense for people to try it, even if it doesn't work for some people, because it does work for most people. Check other posts by wiclee using that set of instructions to get a better feel for the reliability of the advice in these circumstances. (Granted, that's a bit tricky given that only about 10-20 percent of people report back to say whether or not any advice (on any given topic) actually works.)

I just updated to iOS 7 on my iphone 4 and now my iTunes Store doesn't work. The App Store works fine, but the iTunes comes up blank whenever I touch the icons. It doesn't even seem like it loads at all. Can anyone help?

I just recently updated the software on my ihpone 4 to the iOS 7 and now my iTunes Store does not work. All of my other apps work perfectly fine except iTunes. Whenever I open the app, the icons for music and movies and tv shows come up, but when I touch them, nothing happens. The screen is just blank. And I already tried updating again, updating iTunes on my computer, turning my iphone off and on, and resetting my ihpone, and nothing works. Can anyone help?

I searched this site for ios 7 and itunes store and found numerous others with the same problem, and several suggested solutions. One said that they had blocked all cookies and that was apparently the problem. I had done the same thing - blocked all cookies. So I set cookies back to "third parties and advertisers" and that solved the problem. Now the itunes store is working.

My ipod touch is not syncing, itunes store won't load, and icloud doesn't work!!!!!

My ipod touch is not syncing, itunes store won't load, and icloud doesn't work!!!!!

Try the standard fixes:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
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HT1688 Everytime i go to my app store or itunes it doesn't load, and last week i bought a song and it never showed up in my purches. What should i do?

My app store and itunes store will not load on my iphone, and about 3 weeks ago i bought a song, and still doesn't show up in my purches or songs!!! Help!!!!

Hey Gaby_mah21!
Here is an article that will help you troubleshoot this issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

Itunes Store won't load.......!!!! PLEASE HELP!!!

Itunes Store won't load!!! I've been trying to access Itunes for like the past, I don't know, two weeks maybe, and every time I go to it, it doesn't cooperate. It usually won't load at all, but in the off chance it does, this really weird basic screen shows up. There are no pictures, or icons like in the normal Itunes, just a bunch of boxes and links that you click on. And, the kicker is the fact that even when I click on it, nothing happens. I've tried reloading the page, disconnecting and reconnecting my Internet connection, even going as far as to run diagnostics, and reinstalling the newest software 3 times!! Nothing is working!! Please help, I would be very grateful!!!!!!!

I have the same problem. I have 64-bit Windows 7, all updates installed, anti-virus uninstalled, and have a specific firewall exception made just for iTunes, however the iTunes Store still refuses to load. After waiting a (very long) period of time I get the following screen:
Sometimes I won't get this screen at all, and iTunes will finish loading with a blank screen. All of my other computers can load iTunes perfectly fine. This error occurred directly following the iOS 5 update for my iPhone. Seeing as that the only computer affected was the one updating my iPhone, I figure there's some connection between the two. I have
cleared catche, cookies, everything
uninstalled and reinstalled all Apple software and components (and end processes)
completely deleted my iTunes library
tried creating a new account, but can't even do that becuase I can't connect to the store
tired de-authorizing and re-authroized the account
signing-out and signing back in
disabled parental controls
made sure I WASN'T behind a proxy server
I
Apple Support tried to help with my request but for some reason refused to listen to the notion that this problem occured because of an iOS5 update (and iTunes 10.5). The only thing I haven't done is wipe my harddrive, which seems to be the only option now.
Somebody please help.

Itunes store is not loading after update to ios 7

I have an iphone 4s. I have recently updated to ios 7 and ios 7.0.2. The iTunes Stores is not loading anymore. I have signed in and out several times but it does not work. Any help? Tks.

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that doesn't help, restore your iPhone > iTunes: Restoring iOS software
No data is lost due to a reset.

My itunes store will not load i keep getting a blank white screen

My itunes store will not load when i click on the store a blank white screen will come up and only that

I have a MacBook Pro and it could be a really simple solution. I had the same problem after updating my iTunes. I finally got through to a guy at Apple who took the time to help me. I use Firefox everyday, but apparently the iTunes Store runs off of Safari. All I had to do was download the most recent version of Safari. Literally, that was it. So easy. Link to the new Safari for Snow Leopard:
http://support.apple.com/kb/dl1569?viewlocale=en_US

Itunes Store won't load

Since 5:30 this afternoon I have been trying to get my itunes store to work with absoluetly no success. I click on Itunes store the little loading bar at the top moves to about the middle then disappears and I'm stuck with this screen unmoving:
http://img.photobucket.com/albums/v220/theblackbutterfly/ItunesStoreFail.jpg
There doesn't seem to be anything wrong when I do a diagnostics check either.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Gigabyte Technology Co., Ltd. G31M-S2L
iTunes 9.0.2.25
QuickTime 7.6.5
FairPlay 1.5.23
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number A928B1475C132721
Current user is an administrator.
The current local date and time is 2010-01-20 00:00:11.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce 9500 GT
Intel(R) G33/G31 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
Genius ID: 15888fc8a6b36adf7170f564cacd289e
iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {6A1A323A-98EC-417C-9021-A4C89244F00B}
Description: D-Link AirPlus G DWL-G510 Wireless PCI Adapter(rev.C) - Packet Scheduler Miniport
IP Address: 192.168.0.182
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Tue Jan 19 22:16:31 2010
Lease Expires: Tue Jan 26 22:16:31 2010
DNS Servers: 61.9.133.193
61.9.133.193
192.168.0.1
Adapter Name: {B6469571-9AFE-4437-B117-AB9D41F9A61F}
Description: Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Feb 28 14:43:47 2009
Lease Expires: Sun Mar 01 14:43:47 2009
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple website was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-01-19 23:55:29.
I've tried unintalling and reintalling itunes amongst other things.
Any ideas on what I should do?

I have this problem on my computer so i decided to install itunes on my other computer and i have the same problem on that computer too
Apple realy needs to fix this
The first time i ran the diognostics test it said it could not get a secure connectionso i ran it again and it said i could ???
I just ran it again and got this.. It says its fine???
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Optima WorkPro/MyPC 4A Series (909512)
iTunes 9.0.2.25
QuickTime 7.6.4
FairPlay 1.5.23
Apple Application Support 1.0.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 378FC86DB6B5F438
Current user is an administrator.
The current local date and time is 2010-01-24 14:42:09.
iTunes is not running in safe mode.
** External Plug-ins Information **
No external plug-ins installed.
iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {F3B27ACB-38E9-45BC-8268-8BED52F128A5}
Description: WAN (PPP/SLIP) Interface
IP Address: 10.188.1.127
Subnet Mask: 255.255.255.255
Default Gateway: 10.188.1.127
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 10:00:00 1970
Lease Expires: Thu Jan 01 10:00:00 1970
DNS Servers: 139.130.4.4
139.130.4.4
203.50.2.71
Active Connection: Telstra.Internet
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-01-24 14:27:33.

Itunes store won't load\open

So basically yeah, my itunes store won't open at all. I have no error messages, nothing. I can see its loading, then it stop and i just have a blank page.
I have a iMac with Os X Lion 10.7.5 and iTunes 11.0.2.
Thanks for your help!

Hi luluflower84,
Thanks for using Apple Support Communities. If you're unable to access the iTunes Store, I would first try quitting the app if it is open:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If the issue continues, try restarting and resetting your iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the issue continues, try accessing the iTunes Store through another app, such as the Music app, to see if you can access it that way. The screenshot on this page shows the store link in the upper left corner:
Playlists - iPhone User Guide
http://help.apple.com/iphone/7/#/iph3cf20cbf
Cheers,
- Ari

Itunes store will not load stops half way

Itune store will not load it stops half way I get downloads from itunes but the store will not load it all started after i upgraded to 10.5

happened to me too.
uninstalled, installed again- NOTHING
uninstalled tried to install 10.4- NOTHING apparently theres a .itl file that was created by a newer version of itunes (the 10.5)
uninstalled anything apple on my computer, deleted the .itl file, installed 10.4- itunes store was back. And I could even sync my iphone.
Updated to itunes 10.5 via the check for updates tab (under 'help' on itunes)- NOTHING
so yeah, am back to being stuck. can itunes release an update to this already, sigh!
Reason I cant stick to 10.4 is thta iOS5 doesnt sync on 10.4, sigh sigh!

ITunes store doesn't load at all

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