ITunes store doesn't open on my mac

I tunes, the latest version won't open the store, says check your internet connections

I had same problem on my I pad when it had an upgrade to ios7.
My daughter just switched my I Pad off, & rebooted it  
It worked straight away, into I Tunes no problem 
I had just spent 10 days trying to sort it out.

Similar Messages

  • The iTunes Store doesn't open on iPad after iOS 7 download

    After I downloaded iOS 7 and opened up the iTunes store, nothing came up. I just see a blank white/black screen depending on which tab (music, movies etc) is selected. I tried restarting the iPad and also switching off and turning the Wifi back on. Anyone else have similar issues? I have a 3rd generation iPad (64 GB).

    I had this same problem.  Tried everything the internet said including a full restore.  Which was terrible.  Nothing worked until.....go to general...reset....reset all settings.
    You had to go back in and reset anything you customized afterwards, however it does not allow the store to load.  Thanks! 

  • HT1414 iTunes Store doesn't open

    when I open 'Itunes Store' on iphone 5 with ios 7.02, it closes immediately

    Open iTunes but store won't load, it just shows a white page.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store

  • I have the Mac OS 10.6.7 and my App Store doesn't open?

    I have the Mac OS 10.6.7 and my App Store doesn't open, it shows the frame, but never the content, the system thinks, thinks, until I Shut the application down. What should I do?

    Hi,
    Install the v10.6.7 combo update available here.
    It's ok to do this even if you are already running v10.6.7.
    Restart your Mac after the combo is installed.
    Then try the MAS.
    Carolyn  

  • My itunes store won't open. Any suggestions on how to get this to work? I've already downloaded the newest version of itunes. I'm also not sure what Mac operating system I have..

    My itunes store won't open. Any suggestions on how to get this to work? I've already downloaded the newest version of itunes. I'm also not sure what Mac operating system I have..

    To find the version of Mac OS X on your computer, all you have to do is click the Apple logo and then About this Mac. For more info, take a look at this doc -> Finding your OS X version and build information
    Do you see an error when you try to open the iTunes Store on your Mac?
    This Apple doc is a good place to start -> iTunes: Advanced iTunes Store troubleshooting

  • When I quit itunes it restarts again with the dot under the itunes logo but the iTunes window doesn't open until I click the icon on the dock.  Also in the middle of the size vale in the size column the value starts with a number then a ? then a number.

    When I quit itunes it restarts again with the dot under the itunes logo but the iTunes window doesn't open until I click the icon on the dock.  Also in the middle of the size vale in the size column the value starts with a number then a ? then a number.

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Mac forums.
    Regards.

  • TS1702 any app I download from the app store doesn't open. after I finished downloading the app I tap it to open but it crashes as soon as i finish downloading it. yes, the downloading process works but any app I download won't launch. pls help

    any app I download from the app store doesn't open. after I finished downloading the app I tap it to open but it crashes as soon as i finish downloading it. yes, the downloading process works but any app I download won't launch. pls help

    Hi,
    Install the v10.6.6 combo update available here. It's ok to do this even though you are already running v10.6.6. The combo includes fixes that were not included in the original update.
    http://support.apple.com/kb/DL1349
    Restart your Mac and try the MAS again.
    You can download apps directly from the MAS once you have it running.
    Considering the TM backup took so long, make sure there's enough space on your Mac startup disk.
    Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 15% free disk space.*
    Carolyn

  • Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

    Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

    If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
    This should take all the music off your phone .Then you can resync the music back on to it.
    If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

  • My itunes store will not open.  : (  It has not worked for months.  I have tried everything!

    My itunes store will not open.  It is a blank, white screen when I click on it.  It has not worked for months.  I have installed all software updates more than once during this time and there is still no change.  I am using Mac OSX version 10.6.8 and itunes version 11.1.5.  I have tried every solution I can find on the internet.  Please help!

    Hi Abeaze,
    Welcome to the Support Communities!
    The article below will get you connected with the iTunes Store Support.  These folks can review your account with you:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933?viewlocale=en_US
    Cheers,
    - Judy

  • HT201210 Hellow every one. i just updated my iphone 5 with the ios7. unfortunately i experience different type of bugs...the most important one to me is that the itunes store do not open at all. i'm disappointed with this version of iOS.

    Hellow every one. i just updated my iphone 5 with the ios7. unfortunately i experience different type of bugs...the most important one to me is that the itunes store do not open at all. i'm disappointed with this version of iOS. my itunes version is updated and my mc version is also updated
    my question is: how can i make itues store to work? how can i go back to the previous version of ios?

    Upgrade to Snow Leopard - it's compatible with the latest version of iTunes, and still supports PowerPC applications.
    $19.99 - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Snow Leopard is required if you wanted to upgrade to Lion, anyway, which you may want to in the future if the latest version of iTunes no longer supports Snow Leopard.

  • ITunes store doesn't load at all

    I have done all the requirements from the other threads but my the iTunes store doesn't load at all. I have restarted, redownloaded, flushed, and have checked the Winsock Providers, but nothing has worked. Please help!!

    Cake..man,
    Besecure has issued a fix for this problem, please refer to their statement as follows:
    A solution for your issue has been suggested.
    We now have a fix for the itunes conflict you were experiencing. Please be aware that this process will require you to reboot your computer twice.
    First we will need to ensure that you have the latest version of CloudCare installed on your computer. You can do this by following the steps below. If you currently have CloudCare installed this will overwrite the version you have but you will not lose any of your settings.
    Visit https://www.bsecure.com/MyAccount/Login.aspx and login in with your email and your password.
    Click Download Client Software.
    Click on Download.
    Select Run or Open when prompted. If your only option is to Save, please click Save. Double-click Install_CloudCare.exe once the download has completed.
    Restart your computer when prompted.
    Now you will need to run the Itunes fix. Please ensure you only run this file once,
    Click this link - http://www.bsecure.com/docs/itunesfix.exe
    Run itunesfix.exe. Its possible if you are using Mozilla Firefox that you may have to 'download' the file first then double click on it in the downloads list. Internet explorer may require you to click keep then run.
    You will know the fix has ran when you see a black box appear on your screen for a moment, then disappears.
    After this happens reboot your computer one last time
    Itunes store should now work properly & the mobile device service will no longer conflict.

  • When i double click itunes it doesn't open it just comes up with an error saying " The itunes library.itl file cannot be found or created. The default location for this file is in the 'itunes' folder in the 'music' folder". How can i fix this?

    When i double click itunes it doesn't open it just comes up with an error saying " The itunes library.itl file cannot be found or created. The default location for this file is in the 'itunes' folder in the 'music' folder. How can i fix this problem?

    Anyone can help to advice how to solve this issue ?

  • On my old iTunes sofwear iTune store would not open. I uninstalled iTunes and downloaded the new updates and installed it. Now I get a message that said " The file iTunes Libary.itl" cannot be read becouse it was created by a newer version of iTunes.

    On my old iTunes sofwear iTune store would not open. I uninstalled iTunes and downloaded the new updates and installed it. Now I get a message that said " The file iTunes Libary.itl" cannot be read becouse it was created by a newer version of iTunes.I did everything it said to do inarticle HT1923 Removing and reinstalling iTunes, Quick Time, and other sofware components for Windows Vista or Windows 7. Now what?

    Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
    tt2

  • My itunes store won't open and i don't know what to do.

    please help!

    Hi...
    My itunes store won't open
    Try reinstalling iTunes >  http://www.apple.com/itunes/
    And try here >  Can't connect to the iTunes Store
    edited by:  cs

  • TS1717 itunes store won't open to matter what I do! HELP how do I fix this?

    Ever since I got a new computer with windows 7 my itunes store would not open, so I couldn't buy anything and more importantly I couldn't get updates.
    It claimed there was something wrong with my internet connection, but there's nothing wrong with the wifi connection.
    a blank screen with 'itunes store' on it is all I get when I try to get to the itunes store.
    It hasn't updated with ANY of the ios updates for my phone hasn't been updated in over a year.
    I reset my phone a few nights ago to get rid of old photos and videos so I could just get new ones instead of manually going and deleteing them all, but now it won't connect to my itunes. So I can't sync it and get my phone back to use.
    It's just show a blank screen that says 'iphone'. I don't know why it won't connect or is rejecting our wifi signal or whatever crap is preventing it from loading properly if at all.
    I have tried running it in safe mode, making a new account, turning off the firewall, uninstalling then reinstalling itunes, getting another drive,
    going command prompt and typing in one thing (says it worked, but itunes still wouldn't open) and another thing (again still wouldn't open/load itunes store at all)
    and several more things, if I click itunes store the bar will say "accessing itunes store" but not matter how long I wait or how many times I try it never accesses or opens or loads the store.
    I use my phone a lot, for working and personal family whatnots, and daily tasks, but since itunes store won't connect and it can't get any connection my phone is unusable, the only thing I can do with it is call emergency numbers.
    what am I supposed to do?

    a blank screen with 'itunes store' on it is all I get when I try to get to the itunes store.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

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