ITunes Store down?  Cannot Connect, My girlfriend can - same network

Annoying, all day- my account can not connect-
iTunes help rep sent me a dead link, and said to call my ISP
it's not my ISP
My girlfriend's account connects fine from within same network.
There is definitely a problem- it appears to be many accounts having probs from all over judging by the community reaction
I wish Mac had a better suuport system because the rep that helped me provided a dead link and told me it was my ISP
It's not.
d

Try this:
1. Go to Settings>General>Date and Time>Set Automatically>Off
2. Set the date ahead by a few months
3. You should then be able to connect to the store

Similar Messages

  • Itunes store won't connect. I can get my APPS

    Itunes store won't connect, I can get my APPS and library. when I run the diognostics it states "Secure link to Itunes store failed" but it has validated the internet connection. When I click on the help it tells me my computer is not hooked up to the internet. I had updated my Windows Security and I think that is what messed it up..... any idea's on what settings to change???

    You will have to remove all Apple programs associated with iTunes:
    i  iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support (iTunes 9 or later)
    Make sure everything that is by Apple is removed including Safari. You can sort by "Publisher", when you uninstall programs. Make sure you have at least one other web browser (like Firefox or Internet Explorer) before removing Safari. That way you can go back to the Apple web site and redownload iTunes later.
    Reboot the computer then reinstall iTunes. Everything should work normally.

  • More Genres Button in iTunes Store Produces "Cannot Connect" Error

    On my iPad 3 in the iTunes Store, clicking on the More button at top produces the "Cannot connect to the iTunes Store" blue error pop up. I can view purchases and play my music from ITunes Match, but can't see the other music genres In the store.
    Anyone else having this problem?
    I've already tried a bunch of things: rebooted the ipad, logged out then back into iTunes, changed the DNS servers to 8.8.8.8, and set date ahead one year. I still can't see more music genres in the iTunes Store.

    I've been getting the same error all morning, but only when trying to use the Redeem feature. I'm guessing it's just overloaded, but until someone can verify what the (-4) error actually is (dialog states it's an "unknown error") it's just a guess.
    Have an e-mail in to iTunes Store support, but based on previous experience - not holding my breath for a reply.

  • Itunes store won't connect, but i can use everything else

    for some reason my itunes store wont' connect anymore, and i have no idea how to get it to work (not really mac savvy).
    everything else connects fine including safari so i'm kinda confused
    i think it might be my firewall, but i have no clue how the settings work in security so i don't wanna mess around with it.
    any ideas?

    try the suggestions here: _*Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod*_.
    JGG

  • I can't access itunes store (error: Cannot connect to itunes store) in my ipad 3 after upgrading to iOS6.

    Please help. i upgraded to IOS6 few days ago and after that I cannot access the application store.

    Try this:
    1. Go to Settings>General>Date and Time>Set Automatically>Off
    2. Set the date ahead by a few months
    3. You should then be able to connect to the store

  • Cannot connect to iTunes store.Safari cannot find server

    Cannot connect to iTunes store.Safari cannot find server.I can't update my games and other applications cos iPad cannot connect to iTunes store.Please help

    Be sure you have a good WiFi signal!
    Try reset modem/router (disconnect from power for some minutes)
    Keep the Powerbutton and the Homebutton pressed at the same time until you see the Apple logo on your iPad screen.

  • Why can't i log in my iTunes account? My wifi works and when I log in my iTunes it says "cannot connect to iTunes Store"

    Why can't i log in my iTunes account? My wifi works and when I log in my iTunes it says "cannot connect to iTunes Store"

    You may not be connected to the internet. Does Safari connect?
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can’t connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • TS1368 Is itunes store down today? I can't connect since this morning...

    Is itunes store down today? I can't connect since this morning...

    I'm having the same issues on my iphone and my computer

  • Hello! i am using ipad n i am not able to connect to itunes store.Whenever i open itunes it syas "cannot connect to itunes store".i tried resetting the network settings n also tried changing the dat and time settings as mentioned but it still doesnt work!

    hello! i am using ipad n i am not able to connect to itunes store.Whenever i open itunes it syas "cannot connect to itunes store".i tried resetting the network settings n also tried changing the dat and time settings as mentioned but it still doesnt work!please help!

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • TS3297 My 2nd generation ipod touch is giving me the following error when I try accessing Itunes or the app store. "Cannot connect to the Store. A secure connection could not be established. Please check your date & time settings"  I am on a secure networ

    My 2nd generation ipod touch is giving me the following error when I try accessing Itunes or the app store. "Cannot connect to the Store. A secure connection could not be established. Please check your date & time settings"  I am on a secure networkl.

    Can't connect to the iTunes Store
    Make sure that time zone is correct in addition to date and time

  • I have downloaded itunes but i cannot connect to the itunes store, it says check internet connection, i am browsing other sites so i know i am online

    Every time i try and go to the itunes store i get a message saying cannot conect to itunes store, check internet connection, but i am browsing so am already connected to the internet?
    what can i do?

    1.Power Cycle
       Power off the router. Unplug it from the wall. Wait a while.
       Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
       It will take a while.
      Restart the computer.
      Start up in Safe Mode.
       http://support.apple.com/kb/PH11212?viewlocale=en_US
    2.  Turn off Extensions, if any.
         Safari > Preferences > Extensions
    3. Turn off proxies, if selected.
         System Preference > Network > Advanced  > Proxies Tab
         Under "Select Protocol", uncheck any box if selected.
         Click "OK" then  "Apply"
    4. Uninstall anti-virus software, if any.
    5. A new Mac comes with 90 days of free tech support from AppleCare.
        AppleCare: 1-800-275-2273

  • My iphone 5 and ipad 4th generation having the same problem of connecting to wifi, cannot load app store and cannot connect to itune store... help !!

    my iphone 5 and ipad 4th generation having the same problem of connecting to wifi, cannot load app store and cannot connect to itune store... help !!

    Try this:
    1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
    2. Hold the Sleep and Home button down until you see the Apple Logo.

  • HT1296 I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?

    I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?

    You copy them from your old computer or your backup copy of your old computer.
    The iphone is not a backup/storage device.

  • My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection

    My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection

    As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
    I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
    I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues.

  • Hi just downloaded itunes 10.5.1.42 on windows vista, since then cannot connect to itunes store and cannot update iphone

    Hi just downloaded itunes 10.5.1.42 on windows vista, since then cannot connect to itunes store and cannot update iphone.
    Did try to uninstall itunes and to reinstall but no changes still the same issue. Also tried to install older version of Itunes.
    Need HELP

    Hi , I am recieving the same issues. I have been experiencing issues for about 2 months now.
    Cannot connect to itunes store. Cannot sync my iphone and download the update i have uninstalled and resinstalled. Its definetly not the internet. I even went to the apple store and noone at the genius bar could help me. Such a waste of time

Maybe you are looking for