ITunes Store - Drawing a Blank Screen ;; Troubleshooting No Help !
A month or two ago, I couldn't get into iTunes store because it would show that it's loading, then just keep a blank screen. I did a few troubleshooting, then reinstalled and it worked fine. This is happening once again, and I've uninstalled and reinstalled twice now, along with following some problem-solving tips, and it still isn't work. Attached are a few pictures to show you my problems. I can get into my library on my iTunes, but that is all. Not the store or ping. I would like this solved soon, because I am in desperate need of new music.
Thank you for you support,
Kylee
i have same problem with you, after trying trouble shooting by lots of methods in trust sites as microsoft webpape.
Finally, it still shows blank.
anyone can help, please
Similar Messages
-
My itunes store is a blank screen of gray
why is my itunes store a blank screen of gray & colors?
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I have iTunes 11.1.3 and when I click on iTunes Store in the top right corner I just get a blank screen. Please help me! I want to buy music!
Hi, iTunes Store Help 12.
Thank you for visiting Apple Support Communities.
Here is an article I would recommend going through when experiencing issues with the iTunes Store.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
Jason H. -
ITunes Store window remains blank
iTunes Store window remains blank.
Hello there, antonfromzurich.
The following Knowledge Base articles offer up some useful steps for troubleshooting the issue you seem to be experiencing with a blank screen for the iTunes Store:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Itunes store delivers a white screen
Itunes works but logging on to the itunes stores delovers a blank white screen. I have the latest software. Can't spend my hard earned cash on harmonic pleasure.
I've looked at my firewall settings, uninstalled and reinstalled EVERY Apple program three times, and everything else, and yet nothing seems to be fixing it.
Apple program? Not sure what that means?
Try disabling anti virus software.
iTunes for Windows: Troubleshooting security software issues
Can't connect to the iTunes Store -
I have a problem with the iTunes Store, I have an ipod and an iphone 2. I have a PC with Windows Vista Home Premium 2007, entering into iTunes Store on the main screen I get only AppStore, Podcast and iTunes U. In my screen I get only ipad2 Podcast, iTunes U Downloads. My problem is I can not access any application to download music, videos, books, etc..
ITunes will be installed wrong or what should I do to activate these options?Go to the front page of the Store, and click Change Country. Make sure it is set to the country where you actually are.
Then you will be able to see everything that is for sale in your country, which, depending where you live, might or might not include music. -
When I go to itunes store, most of my screen is nearly blackened out. The advertised albums show up okay, but I can't read anything else on the screen. Is there a simple solution to this without doing a phone call with itunes?
With that one, perhaps try Drgoo's suggestion from the following post:
Re: Itunes Store - ALL Text Black/Cant See Anything -
When i try and access my app store and click on categories and top 25 an error message pops up saying cannot connect to itunes store then a white screen behind it says Your request produced an error [newNullReponse]. I have Tried resetting my iPhone logging out and logging back into my apple account ive tried changing the dates but it doesnt work. I dont have a phone to call apple support so how do i fix this please help! Thank a lot !!
Try this article: http://support.apple.com/kb/TS1368
Also, if that doesn't work, try this:
First you need to create another App Store iTunes account with a different country. (If you're American, do Canadian and vice versa)
When you sign out then sign in under the new account, it will say that your account only works in USA and to change the store. Once it does that your top 25 will be changed back to top apps and you'll get no more errors. Then you can change back to your normal account.
You can create another account free. Do it through iTunes on your computer or Mac. Change the country at the bottom of the App Store. Try and download a Free app. That way you don't need a credit card. -
I can see my music library but when I go to shop the itunes store it's blank
I can see my music library but when I go to itunes store it's blank what happened?
I have the same issue with the blank store. I have my music I already have but I can't buy or preview any songs that the store finds for me. That's my main issue.
-
Since i updated my itunes to 10.5, my itunes store has been blank
Since i updated my itunes to 10.5, my itunes store has been blank. I cant purchase anythg from my itunes and my connection and security setting seem fine. Any ideas?
This tutorial for downgrading says you have to do this when that notice appears after you've downgraded:
iTunes 10.5 upgrades the iTunes library file and won’t let you downgrade, so you will need the prior version library file. Here’s how to go about that
5) You will need to rename iTunes Library.itl to iTunes Library.bak
6) Go into the “Previous iTunes Libraries” folder where you will find several files with dates in their names. The most recent one will have the .itl extension, but the others don’t. Copy that to the parent folder ~/Music/iTunes/ and rename it iTunes Library.itl
7) Congrats. You’re done.
from http://ismashphone.com/2011/06/how-to-downgrade-itunes-105-beta-to-itunes-103.ht ml
Can you try this and let me know if it works? *please God please GOD* -
After upgrade to ios7 on iPad mini, iTunes Store shows a blank white page.
After upgrade to ios7 on iPad mini, iTunes Store shows a blank white page. I ve rebooted, restored, reset, still not working.
Also having issues with some of my apps which I use to use every day before the upgrade. Nightmare....
What can I do to solve this problem?You didn't mention which reset you tried that didn't work ...
Try this reset ...
Tap Settings > General > Reset > Reset All Settings
Then restart your iPad.
Try the iTunes Store.
No data is lost due to a reset. -
HT203167 purchases on itunes store is a blank page?? Why??
purchases on itunes store is a blank page?? Why??
Hey underwaterskater,
Thanks for the question. Are you experiencing this issue on a Windows computer? If so, the steps in the following article may resolve your issue:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Thanks,
Matt M. -
After change ios to 7 I don't have itunes store ot my ipad. Coul anybody help with some idea, how to fix it?
sorry but it doesn't work. the problem is, that i can open itunes store icon, but nothing appearas. blank screen. the only change in when i swich between music and films. when choose films background bocomes dark.
just to mention that I reinstaled ios 7 once again, but also nothing happend.
it will be great if you have any idea.
thanks! -
I cant connect to the itunes store and the support team didnt really help anyone facing this issue with ipad mini!!! I need help
Here's the troubleshooter.
Can't connect to the iTunes Store -
My iTunes card won't redeem and when I try to it comes up with this "The gift certificate or prepaid card code you entered has not been properly activated. Please contact iTunes Store costumer support for assistance" can anyone help me?
Is the store that you bought the card from nearby so that you can try going back and asking if they can activate the card properly ? If it's not, or if they can't/won't activate, then you will need to do as the message says and contact iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes (you will probably need to give them images of the front and back of the card, and possibly its receipt)
Maybe you are looking for
-
After upgrading to iOS 5 I have no more Video on my iPad 2.
Hello! After upgrading to iOS 5 I have no more Video on my iPad 2. I can watch it only if my Macbook Pro with Wi-Fi and iTunes are turned on. How can I store it locally as before?
-
Can anyone help as I can no longer record classical music video after Mountain Lion upgrade?
Hi, Before my upgrade from Snow Leopard to Mountain Lion,I could record video from Medici tv using Jaksta with no problems. Since Mountain Lion, I can still record with Jaksta - but when played back on iTunes the recordings break up and are unw
-
Missing icon in top menue bar...
hi there, unfortunately the ichat status icon in the top menue bar (next to airport, sound, battery icon) seems to have disappeared also ichat is still running properly... how do i add the icon to the bar again? thanks
-
Add available taskflows without going into Edit Mode
Hi All, I am stuck with a client requirement. Let me tell you the problem. We are developing a WebCenter portal application for two types of users customer and partner. Suppose i have created 10 taskflows. Out of 10 TFs, 4 are mandatory (common) whic
-
Web page composer (wpc) font changes after copy from word
We are using the wpc for publishing news, I created a font in css and it works fine, except when I copy some text from word, then he takes the font from word and not the css. Anybody knows what I can do? Edited by: Niki Vandersteen on Jul 30, 2009 9: