ITunes Store Error 8003

I was downloading extras for a movie of mine and got error 8003. My network is fine, iTunes has full access to the Internet; if it didn't the movie wouldn't download would it? Really trying to avoid messing with my system configuration (Windows 7). Is it really my computer, because I had the Arrow PDF Booklet have problems downloading recently too; it appeared to download but then wouldn't open. I think it's a problem with the extras, how they're uploaded to the store or something, because previous extras downloaded just fine without me having to change a thing.

How did you contact iTunes Support ? If it's a new purchase then you could try the 'report a problem' page to contact iTunes Support (and refer them to this thread, iTunes Store: iTunes LP Error 8003, to show that it's not just you having the problem) : http://reportaproblem.apple.com

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I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

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ITunes Store: iTunes LP Error 8003

I've downloaded 2 albums with iTunes LP. The songs from said albums download just fine but the part of these albums containing the LP content fails for both albums.
This happens every time I try to download these:
I've checked my firewall settings, and since I can download songs from the store, I don't think it's having connection issues.
Any ideas? Any LP album I own does this.

How did you contact iTunes Support ? If it's a new purchase then you could try the 'report a problem' page to contact iTunes Support (and refer them to this thread, iTunes Store: iTunes LP Error 8003, to show that it's not just you having the problem) : http://reportaproblem.apple.com

ITune Store error code 4002

What is iTune Store error code 4002 and how can I fix what ever it is? This error comes up every time I start up iTunes on my Apple computer.

Are you an iTunes Match subscriber ? If you are then this seems to have fixed it for a number of people : Re: iTunes Match Error 4002 - Can't Connect (or the reply a couple of posts below it)

Cannot open itune store / error 306

cannot open itune store/ error 306. have removed and reloaded latest itune, still the same.

Cannot connect to iTune Store
(a) Sign out and sign in again (Settings>iTunes and App Store>Apple ID)
(b) Check Time Zone and set to automatic (Setting>General>Date and Time)

TS1368 I am unable to access itunes store, error message states unable to complete my request at the time that it is temporily unavaiable?

I have recently had a laptop with windows 8 on, i was able to access itunes store last night but as i was in there adding to my wishlist my laptop did an update and since then I have had this error message when trying to access itunes store. Can anyone help as i am not that good with computers. thanks

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Updated iPhone to 1.1.4 now getting iTunes Store error (-9813)

I updated my iPhone to 1.1.4 and after the restore when the iPhone restarts, the connects to iTunes, but an iTunes Store error occurs saying We Could Not Complete Your iTunes Store Request. An Unknown Error Has Occurred (-9813). Anyone have any solution?

Hey, I've also tried all of those things and none of them worked for me as well. I called apple tech support (i'm still under warranty) and they sent me an e-mail fixing it and that was all they told me to do and none of it worked. I think it's complete BS considering how much these computers cost. If you find a solution to this please let me know I've been trying to fix this problem for a while now. Thanks!

ITunes Store error 1011

ITunes message:
"I cannot remove an element from the undercarriage. A disowned error (1011 has been taken place). An error in iTunes Store has been taken place. New evidence later."
What's happen ?
ciao
iMacG5 Mac OS X (10.3.9) 1 Gb ram

UPGRADE:
Maybe i must explain better my problem,
with the undercarriage in order to buy.
iTunes 7.0.1 DO NOT ALLOW to cancel the songs that I have decided NOT to acquire more,
and tell me an ERROR
"iTunes STORE error 1011"
is introduced that says to still try later
but i'll try it a lot of time
and in diferent day and nothing happen.
The error 1011 is for ever.
Somebody now if the problem is my iTunes 7.0.1
or of iTunes Store or maybe I did something wrong?
Thanks for any help.
iMacG5 Mac OS X (10.3.9) 1 Gb ram

HT1657 have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

Hi beckai.rose,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.
If you continue to have issues with this purchase, contact the iTunes Store Support team:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

Itune store error after installing iOs6

After installing IOS6, I get "Cannot connect to iTunes Store" error from the Passbook App

Known problem.
IOS 6 App store crash: Apple Support Communities

HT1933 I'm trying to purchase my playlist, itunes keep saying "could not purchase playlist due to error in the itunes store error 5002". Does anyone have a clue?

I'm trying to purchase my wishlist fron itunes,i keep getting the this error warning saying " could not purchase wishlist due to error in itunes store error 5002". anyone have a clue??

Click here and ask the iTunes Store staff for assistance. Only they will know why for certain.
(109346)

Itunes download error 8003

I have been getting an error message of 8003 while trying to download previous purchases from the store. Some of the purchases have started to download but now they all show the 8003 error. Any Ideas out there?

This the diagnostics from my pc:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
INTELR AWRDACPI
iTunes 7.2.0.35
Current user is an administrator.
Network Adapter Information
Description: Broadcom NetLink (TM) Gigabit Ethernet - Packet Scheduler Miniport
IP Address: 10.0.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.0.1
DHCP Enabled: No
DNS Servers: 10.0.0.1
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
However, my main problem and area of concern is my downloads. I can download songs without hassle but i cannot download large video files. I start downloading like halfway of a 450mb file (TV Show) then it either disconnects "saying that no connection has broken) or when I press pause, then resume again, my downloads start all from zero kb. My internet connection is stable and does not go off.
I am really desperate here. Can someone please help me get my tv show videos to completely download without hassle.

ITunes 9 Genius not updating - iTunes Store Error

Using iTunes 9, I am trying to update my Genius so that I can have the Genius Mixes however it seems to always be stuck on "Sending information to Apple…". I've let it run for 3 hours with no success and twice have had it say the there is an error with the iTunes Store. It doesn't seem to be sending anything as there is no bandwidth use.
Anyone else having this issue or know of a fix?
*Fixed*
Following the instructions on post #12 of this thread http://forums.macrumors.com/showthread.php?p=8454874
I was able to fix it.
Quote:
"**** it! That was a tough cookie to crack!
Cookies!! Quit iTunes then go to your /user/library folder and move the Cookies folder to the desktop or delete it.
Turn on Genius. It works!
There must be some weird setting saved in cookies with an incorrect URL to send the info to Apple."
Message was edited by: cosmo2

Hi, im sorry to post in here, as i know im wrong, but no one in the windows forums is having this problem so i thought maybe you guys knew of a solution?
i have this exact problem, but im running windows 7 RC... i never had it with Itunes 8, and i dont have in in another 2 pcs i have running itunes 9...but for some strange reason im having this annoying timeout problem in my main pc...and it has a HUGE library...and since i cant delete the files you guys mentioned in here, cause im not on a mac, im begging you guys if you know how can i fix this....
...and yes, i know macs are better, i just dont have the money to buy them yet, lol!
Message was edited by: mjolimpia

ITunes Store Error Message: "network connection was reset"

I've been having trouble connecting to the iTunes Store since Dec. 25, 2006. The last time I was able to connect to the site was Jan. 2, 2007!
The error message that I have been receiving is: "iTunes could not connect to the iTunes Store. The network connection was reset."
Here are the troubleshooting issues that I have already performed.
1) Ensured that my internet connection was active.
2) Checked to make sure Windows XP Service Pack Updates were compatible. No problems with the firewall detected.
3) Have the latest version (7.02.16) of iTunes.
4) iPod software is up to date.
5) Ran iTunes diagnostics which states:
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection was reset.
Connection attempt to iTunes Store was unsuccessful.
The network connection was reset.
Secure connection attempt to iTunes Store was successful.
Does anyone have this problem? Can anyone recommend a solution that worked for them?
Sony Windows XP

PS: I also went into Internet Explorer...
Selected Tools, selected Internet options, then selected Advanced Tab
Then I looked for the security section and made sure that SSL 2.0 was selected.
I was still unable to access iTunes Store.

ITunes could not connect to the iTunes Store "Error Message"

I recently added iTunes 7.6 to my Windows XP operating system at the same time when I added an *Ion USB Turntable (TTUSB).* I currently have the 80G iPod with the larger video screen. I added in the supplied software of the EZ Vinyl Converter. The software reads from Gracenote and imports into iTunes okay. But now my PC cannot access the iTunes store to buy songs, read the tracks on the discs, or display new album artwork. The diagnostic read the network connectivety test, the CD/DVD drive, and iPod connectivity tests all read okay. I followed the directions on checking the network settings under the Internet Options Tool "Connections" Lan Settings and the Automatic detection and still no dice. All I get is "Make sure your network is active."
Can anybody help out their?
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
HP Pavilion 061 ED842AA-ABA M7250N
iTunes 7.6.2.9
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 1.1.4.7
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 425XXXXXXXXXXXXX
Current user is an administrator.
The current local date and time is 2008-07-06 01:07:54.
iTunes is not running in safe mode.
Video Display Information
RADEON X300 Series
RADEON X300 Series Secondary
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {1C6FC80D-7300-43A2-A78B-9DFA93BF7727}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: XXXXXXXXXXXX
Subnet Mask: XXXXXXXXXXXX
Default Gateway: XXXXXXXXXX
DHCP Enabled: Yes
DHCP Server: XXXXXXXXXX
Lease Obtained: Sun Jul 06 01:02:58 2008
Lease Expires: Sun Jul 06 02:02:58 2008
DNS Servers: 66.51.205.100
66.51.205.100
66.51.206.100
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
iTunes has never successfully accessed iTunes store.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.7.3),
E: HL-DT-ST DVD-RAM GSA-H55N, Rev 1.03
Audio CD in drive.
Found 12 songs on CD, playing time 39:58 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:18:00
Track 3, start time 07:16:25
Track 4, start time 11:23:70
Track 5, start time 15:23:17
Track 6, start time 20:15:17
Track 7, start time 23:04:67
Track 8, start time 26:10:40
Track 9, start time 28:59:05
Track 10, start time 31:31:42
Track 11, start time 33:32:32
Track 12, start time 37:03:57
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 10 16 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
** iPod/iPhone Connectivity Tests **
iPodService 7.6.2.9 is currently running.
iTunesHelper 7.6.2.9 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801GB USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801GB USB2 Enhanced Host Controller - 27CC. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
HP_ADMINIST (L:\), Fifth Generation iPod (iPod with video) running firmware version 1.3
Serial Number: 8K645xxxV9R
Bus Speed: 61440

I'm seeing this error on some, but not all, of my Windows XP machines. On my personal development XP box, I see this error if iTunes is closed when I try and access iTunes U via my transfer script or Stanford's.
"iTunes could not connect to the Music Store. The network connection was terminated unexpectedly. Make sure your network connection is active and try again."
The errors occured in IE 7 Beta, Firefox 1.5.x, and Firefox 2 Beta. In each case, iTunes U loaded after I clicked the 'ok' button in iTunes. I did notice that in Firefox's case an additional pop-up window appeared that asked whether or not I had iTunes; when I selected that I do have itunes, it transfered me to iTunes but generated the error.
After getting these errors on my Windows XP machine, I tried it on two different lab machines running Windows XP, and didn't get the error message once -- I tried it in IE 6, Firefox 1.0.x and Firefox 1.5.x and they all worked. It even worked with IE 7 Beta and Vista Beta.
Based on this, I think the problem must lie in how Windows registered iTunes, and the handshake just isn't happening properly.
Ken Newquist
Lafayette College

ITunes Store Error 8003

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