Itunes Store Error 9808

Please can someone get back to me about why i can't sign in to the itunes store... I am getting an error saying. We could not complete your itunes store request. An unknown error occurred (-9808). Thanks
Message was edited by: Lydiat2006

Lydia, this is the most comprehensive thread on this. Many are experiencing it, to include me.
http://discussions.apple.com/thread.jspa?messageID=5409982

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ITunes store error -9808, can't purchase music or sign in

For a while now, every time I've used the iTunes store, a message comes up saying an unknown error occurred (-9808). It won't let me sign in or download anything. I'm downloading a more recent version of iTunes right now, but I don't think that's the problem. I can't find help for this on the support site. Help! D:

Error 9808 can usually be resolved by adjusting your Internet Options. Try the steps in this article:
iTunes for Windows could not establish a secure connection to the iTunes Store
http://support.apple.com/kb/TS1470

Itune store error 9808 message

What does error 9808 means when itune failed to excess the itune store?

Hi...
Error 9808: This alert is often caused by a perceived security issue due to higher than expected security settings.
Check your computer's date, time, and time zone. If they are not correct, correct them.
Configure your Internet Options in Windows as described above.
If the issue persists, or the changes made to Internet Options revert after restarting your PC, then the issue is likely caused by out of date or incorrectly configured security software. Follow the steps in iTunes for Windows: Troubleshooting security software issues to resolve the issue.
See: Specific Conditions & Alert Messages here > iTunes: Advanced iTunes Store troubleshooting

Please Help! ITunes Store Error -9808

I just got a new Ipod Classic today and downloaded Itunes. I put some CD's on it, previewed songs, and browsed podcasts, etc. I then decided I wanted to download a few songs and was going to make an account, however, Itunes won't let me. I keep getting the message:
We could not complete your itunes store request. An unknown error occured. (-9808). There was an error in the iTunes store please try again later. At first I thought it would have been because there were so many people on because it was Christmas but it is now past one o'clock.(4 east coast) I am just really confused and want to download music. If anyone can tell me what this means or even better have a solution to fix it I would really appreciate it.

I've been having the same problem, looked a bit further on the discussion board and someone mentioned to check that your date and time was set correct, I was certain mine was but when I checked for some reason the time was correct but the date was the 26th Jan 2008, so changed it to the coreect date 26th Dec 2007 and it started working straight away, didn't even need to restart or re install anything, hope this works for you.

Can't connect to iTunes store, error -9808

Around two days ago, I noticed that I couldn't connect to the iTunes Store via iTunes and the problem has been persisting. A pop-up box showing the message 'Error -9808' will usually pop up. The iTunes diagnostic tool shows a red cross next to the line which says 'Secure link to Store'.
I'm running Windows Vista on a HP G7000 laptop and I have Nod32 installed.
I've scoured the internet for various tips on how to miraculously make it connect, but to no avail. I've deleted both of the iTunes preferences .xml files that was recommended. I've rebooted my machine countless times. I've checked Windows Firewall to see that iTunes is a listed exceptance, my router settings aren't conflicting nor is my anti virus software. I've tried the Automatic Detection of LAN settings or something in Internet Options. I've changed the security settings to SSL 3.0 and TLS 1.0 and I've also unchecked the box that says Check for server's revocation certificate. I've flushed my DNS cache again and again.
Nothing has worked.
I don't know if there is problem with the Store or something wrong my end, but any help on the situation would be greatly appreciated.

Ugg.
Withing minutes of posting this thread I fixed the problem.
My hosts file.

Itunes store error (9808) please help

I am trying to access my itunes account on itunes to buy the software update for my ipod touch, but when I try to sign in it tells me there was an error (9808) and i cannot buy anything now, if you could help me it would be much appreciated!
Drew

Try the solutions listed on this website.
http://soccerislife8.wordpress.com/2008/02/09/itunes-error-9808/
Hope that solves your problem

I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

I am not sure what you mean by "Flash Player for steam"; the only Flash Player installers I know is the ActiveX (for Internet Explorer) and the plugin (for other browsers); you can find both at http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header
[topic moved to Flash Player forum]

ITune Store error code 4002

What is iTune Store error code 4002 and how can I fix what ever it is? This error comes up every time I start up iTunes on my Apple computer.

Are you an iTunes Match subscriber ? If you are then this seems to have fixed it for a number of people : Re: iTunes Match Error 4002 - Can't Connect (or the reply a couple of posts below it)

Cannot open itune store / error 306

cannot open itune store/ error 306. have removed and reloaded latest itune, still the same.

Cannot connect to iTune Store
(a) Sign out and sign in again (Settings>iTunes and App Store>Apple ID)
(b) Check Time Zone and set to automatic (Setting>General>Date and Time)

TS1368 I am unable to access itunes store, error message states unable to complete my request at the time that it is temporily unavaiable?

I have recently had a laptop with windows 8 on, i was able to access itunes store last night but as i was in there adding to my wishlist my laptop did an update and since then I have had this error message when trying to access itunes store. Can anyone help as i am not that good with computers. thanks

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Updated iPhone to 1.1.4 now getting iTunes Store error (-9813)

I updated my iPhone to 1.1.4 and after the restore when the iPhone restarts, the connects to iTunes, but an iTunes Store error occurs saying We Could Not Complete Your iTunes Store Request. An Unknown Error Has Occurred (-9813). Anyone have any solution?

Hey, I've also tried all of those things and none of them worked for me as well. I called apple tech support (i'm still under warranty) and they sent me an e-mail fixing it and that was all they told me to do and none of it worked. I think it's complete BS considering how much these computers cost. If you find a solution to this please let me know I've been trying to fix this problem for a while now. Thanks!

ITunes Store error 1011

ITunes message:
"I cannot remove an element from the undercarriage. A disowned error (1011 has been taken place). An error in iTunes Store has been taken place. New evidence later."
What's happen ?
ciao
iMacG5 Mac OS X (10.3.9) 1 Gb ram

UPGRADE:
Maybe i must explain better my problem,
with the undercarriage in order to buy.
iTunes 7.0.1 DO NOT ALLOW to cancel the songs that I have decided NOT to acquire more,
and tell me an ERROR
"iTunes STORE error 1011"
is introduced that says to still try later
but i'll try it a lot of time
and in diferent day and nothing happen.
The error 1011 is for ever.
Somebody now if the problem is my iTunes 7.0.1
or of iTunes Store or maybe I did something wrong?
Thanks for any help.
iMacG5 Mac OS X (10.3.9) 1 Gb ram

HT1657 have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

Hi beckai.rose,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.
If you continue to have issues with this purchase, contact the iTunes Store Support team:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

Itune store error after installing iOs6

After installing IOS6, I get "Cannot connect to iTunes Store" error from the Passbook App

Known problem.
IOS 6 App store crash: Apple Support Communities

HT1933 I'm trying to purchase my playlist, itunes keep saying "could not purchase playlist due to error in the itunes store error 5002". Does anyone have a clue?

I'm trying to purchase my wishlist fron itunes,i keep getting the this error warning saying " could not purchase wishlist due to error in itunes store error 5002". anyone have a clue??

Click here and ask the iTunes Store staff for assistance. Only they will know why for certain.
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Itunes Store Error 9808

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