ITunes store error code -9810
While trying to update iTunes Match (I have about 40 songs "waiting") I get to step 3 and it appears to start uploading. Then, after awhile, I get a badge that says, "We could not complete your iTunes Store request. An unknown error occurred (-9810)." This has happened several times.
These 40 songs with "waiting" status were converted from low bit rates to AAC 128 bit. They were previously "ineligible" but are now "waiting."
Any ideas what is going on here?
Thanks.
JEauhomme
Some additional info: I downloaded 3 songs from my local library and dragged them in to iTunes. They were statused as "waiting." When I returned from walking the dog, they had been "matched", but the original 40 songs are still "waiting." However, no error code was produced. I'm puzzled!
I have to admit that, as a long-time Apple consumer, I am really underwhelmed by iTunes Match and iCloud. Music on my phone keeps getting interrupted or stops for no apparent reason. I've subscribed for a year, but unless things get better, I likely won't renew next year. I feel like my iTunes experience has taken a big step backwards.
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[23:05:36.0982] [nand_part_core:INF@2289] first 2 pages of boot blocks written with copies of partition table
[23:05:36.0982] [nand_part_core:INF@3169] next 98 pages of boot blocks written with LLB image of size 150080 bytes
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[23:05:36.0982] entering update_ir_mcu
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[23:05:36.0982] TiSerialFlasher not supported on this platform. Exiting.
[23:05:36.0982] entering update_baseband
[23:05:36.0982] update_baseband: registering for progress notifications
[23:05:36.0982] create_baseband_update_options: Got imeisv: 16
[23:05:36.0982] baseband updater options = <CFBasicHash 0x17533030 [0x59b710]>{type = mutable dict, count = 7,
[23:05:36.0982] entries =>
[23:05:36.0982] 0 : <CFString 0xcf1e38 [0x59b710]>{contents = "SystemRoot"} = <CFString 0x1761cb70 [0x59b710]>{contents = "/mnt1"}
[23:05:36.0982] 5 : <CFString 0xcf1dc8 [0x59b710]>{contents = "DisallowFusiing"} = <CFBoolean 0x59b910 [0x59b710]>{value = true}
[23:05:36.0982] 6 : <CFString 0xcf1f48 [0x59b710]>{contents = "autoSetupEnv"} = <CFBoolean 0x59b918 [0x59b710]>{value = false}
[23:05:36.0982] 7 : <CFString 0xcf1e48 [0x59b710]>{contents = "DataRoot"} = <CFString 0x1761e8e0 [0x59b710]>{contents = "/mnt2"}
[23:05:36.0982] 8 : <CFString 0xcf1d98 [0x59b710]>{contents = "forceUpdate"} = <CFBoolean 0x59b910 [0x59b710]>{value = true}
[23:05:36.0982] 9 : <CFString 0xcf1f58 [0x59b710]>{contents = "disablePing"} = <CFBoolean 0x59b910 [0x59b710]>{value = true}
[23:05:36.0982] 10 : <CFString 0xcf1eb8 [0x59b710]>{contents = "IMEISwVersion"} = <CFNumber 0x17533010 [0x59b710]>{value = +16, type = kCFNumberSInt32Type}
[23:05:36.0982] }
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[23:05:36.0982] bbupdater: BEGIN: Querying info at stage first
[23:05:36.0982] bbupdater: BEGIN: Preparing first stage
[23:05:36.0982] bbupdater: Requested boot mode: kBBUBootModeNone
[23:05:36.0982] bbupdater: Creating transport, attempts remaining 5...bbupdater: FAILED(kBBUReturnIOError)
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[23:05:36.0982] bbupdater: Creating transport, attempts remaining 4...bbupdater: FAILED(kBBUReturnIOError)
[23:05:36.0982] bbupdater: powercycling modem
[23:05:36.0982] bbupdater: Creating transport, attempts remaining 3...bbupdater: FAILED(kBBUReturnIOError)
[23:05:36.0982] bbupdater: powercycling modem
[23:05:36.0982] bbupdater: Creating transport, attempts remaining 2...bbupdater: FAILED(kBBUReturnIOError)
[23:05:36.0982] bbupdater: powercycling modem
[23:05:36.0982] bbupdater: Creating transport, attempts remaining 1...bbupdater: FAILED(kBBUReturnIOError)
[23:05:36.0982] bbupdater: powercycling modem
[23:05:36.0982] bbupdater: Creating transport, attempts remaining 0...bbupdater: FAILED(kBBUReturnIOError)
[23:05:36.0982] bbupdater: END(kBBUReturnIOError): Preparing first stage
[23:05:36.0982] bbupdater: END(kBBUReturnIOError): Querying info at stage first
[23:05:36.0982] send_bbupdate_status: sending baseband update status to host
[23:05:36.0982] update_baseband: calling CFNotificationCenterRemoveEveryObserver
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[23:05:36.0982] 0: RamrodErrorDomain/3ec: update_baseband: failed querying baseband info
[23:05:36.0982] 1: BBUpdater/3: Failed creating a communication transport to baseband.
[23:05:36.0982] unable to convert ramrod error 1004
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[23:05:36.0982] 0: AMRestoreErrorDomain/ffffffff: failed to update device firmware
[23:05:36.0982] 1: AMRestoreErrorDomain/ffffffff: ramrod firmware update failed
[23:05:36.0982] 2: RamrodErrorDomain/3ec: update_baseband: failed querying baseband info
[23:05:36.0982] 3: BBUpdater/3: Failed creating a communication transport to baseband.
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[23:05:36.0982] void AppleUSBDeviceMuxXXXXXXXXXXXXXXXXXXX(mbuf_t) received reset, closing 0x97b1e4d0
[23:05:36.0982] recv(12, 4) failed: connection closed
[23:05:36.0982] unable to read message size: -1
[23:05:36.0982] received NULL message from host, expected final status
[23:05:36.0982] attempting to dump restore log
[23:05:36.0982] writing log file: /mnt1/restore.log -
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