ITunes Store - ERROR MESSAGE for the past 2 days

I've been trying to access the iTunes Store to continue buying music and to redeem a few gift cards, but every time I click on "Redeem" or "Purchase", I receive this error message: "We could not complete your iTunes store Request. An unknown error occurred (-9808). There was an error in the iTunes Store. Please try again later."
All I can do is listen to the music and search. Can you please fix this? I even downloaded the latest version of iTunes and the same message still appears. I've used this laptop for more than a year to purchase music and never had any issues. I believe the error is on your end - not mine.
THANK YOU!!!

hello!
mine has been 4 days without ANYTHING happening at all when I try to purchase something from I-tunes, songs and apps for my iphone!
no error message comes up for me at all.
I get as far as entering my password then nothing...............

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Dell Computer Corporation DIM4500
iTunes 9.1.0.79
QuickTime 7.6.6
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Apple Application Support 1.2.1
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CD Driver 2.2.0.1
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ATI Technologies Inc. RAGE 128 PRO Ultra GL AGP
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iTunesHelper 9.1.0.79 is currently running.
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Description: CNet PRO200WL PCI Fast Ethernet Adapter - Packet Scheduler Miniport
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72.240.13.35
72.240.13.5
72.240.13.6
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Online: Yes
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