ITunes Store files don't work with Realplayer or Windows Media Player

I tried posting a question but it did not allow me so I am going to try posting it here. I need some help but not sure where to go to post the questions or what e-mail address I can use to e-mail the appropiate place to get help so if you can help me out that would be great.
Problem 1. I won a ITunes gift card recently and set up a account and downloaded some music. Now the I just learned the file type cannot be played through Realplayer or Windows Media Player that are on my desktop nor can the tracks be put on to my MP3 player. I have deauthorized my computer and still no luck. Can anyone tell me if there is anything I can do so I can do what I mentioned above? If so what?
Problem 2 - If there is no way to covert the music who do I get contact and how to go about getting a refund for the tracks purchased.
Problem 3 - Sorta linked with #2 Once I get my refund applied to my account is there away for me to cancel my account and or transfer it to a person that does have a IPOD or is able to play Itumes files on their desktop?
Thanxs in advance.

Welcome To  Discussions AKalel!
Do you have the free iTunes For Windows installed on your PC?
Download is HERE.
ali b

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