ITunes Store force closing on IPhone 5 iOS 7.0.2

I have recently encountered an issue with my iTunes Store, it force closes every time I try to open it and this prohibits me from buying songs. Does anybody else have this problem? How can I fix it? And is apple aware of it?

Reset your phone: Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release.

Similar Messages

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  • HT1689 My itunes store app on my iphone does not work.

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    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
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    iOS: Force an app to close
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  • HT5012 Why can't i conect to iTunes Store also why won't my iOS update won't update ?

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    If you are having issues using OTA (over the air) to update...
    Do the Update using iTunes on your Computer.
    See the Using iTunes Section Here...
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  • The itunes store app on the iphone 4s does not appear on the iphone at all so i can't purchase any media.  I have done all the updates on the iphone and in itunes.  This happened right after i did the latest iphone update.  HOW CAN I GET THE ITUNES BACK?

    after doing all the latest updates to both my iphone 4s and itunes the itunes store app on the iphone just dissapeared.  Now i can't purchase any media.  How can i get itunes store app back on my iphone?

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    How do I get rid of all the Itunes store ads on my Iphone?  And find the playlist I just "synched" in I-tunes?

    Uninstalling and reinstalling iTunes does not create duplicates.
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  • TS1702 Hi, I have 209 apps in my iTunes store but in my iPhone it shows only 176 !!

    Hi, I have 209 apps in my itunes store but in my iphone it shows only 176, some apps are not shows in my phone even with sync, I can see them not highlighted in my istore, in my phone ther is 11 screen with 16 apps in each one so total of 176 app, is it the maximum screens in the phone 11 ??

    You can make folders with the apps. I believe I read that each folder can hold 16 apps and you can have 16 folders on each page. That allows you to have 2,816 total apps.

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    Hi , I am recieving the same issues. I have been experiencing issues for about 2 months now.
    Cannot connect to itunes store. Cannot sync my iphone and download the update i have uninstalled and resinstalled. Its definetly not the internet. I even went to the apple store and noone at the genius bar could help me. Such a waste of time

  • The icon of itunes stores disapeered from my iphone 4. how can I GET IT BACK?

    the icon of itunes stores disapeered from my iphone 4. how can I GET IT BACK?

    Check in All Folders and on All Pages/Screens...
    Check in Restrictions...
    Settings > General > Restrictions
    If no joy...
    Settings > General > Reset > Reset Home Screen

  • I cannot access the itunes store from my new iphone 4s. Why?

    I cannot coonect to the itunes store from my new iphone 4S.  Why?

    Make sure you have entered your Apple ID and password in settings (under Settings -> Store, Apple ID is at the bottom).  Enter the ID and password you use to make purchased in the iTunes store and you should then be able to connect to the store using iTunes on your phone.

  • Itunes store not loading on iphone 5 after ios 7 update

    I rescently updated to ios 7 and now my itunes store does not work. I open the app and it shows the little loading symbol in the status bar next to the wifi signal, after a few seconds its stops loading and allows me to scroll but the page is completely blank. All of the little tabs at the bottom still are clickable but they do not display the propper page either. iTunes radio also will not allow me to look at the song info and click the options button (??) next to the option to buy the song. All help is appreciated
    i have already tried some of the other options i have seen online:
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    hard restarting phone (home and power button)
    logging out of itunes store and app store
    logging out and hard restarting
    connecting from both wifi and cell

    The music player does not remember where the last session ended.  I have about 1000 songs on my iPhone.  I play the songs in the Shuffle mode - and it worked fine on iOS 5.x.  Ever since I updated to iOS 6.0, the shuffle seems to be seriously broken.  It repeats the song sequence of previous session in the exact order instead of starting from where the session ended.  God forbid if your last session was 10-25 songs long - you'll have to hit the Next song so many times to listen to something that you have not heard for a while.

  • My iTunes Store keeps closing?

    I try to use my iTunes Store app but it keep closing right away it won't even load?

    Hi, Alllanos08.
    Thank you for visiting Apple Support Communities.
    Try closing all applications open in multitasking and power cycling the device.  Test accessing the iTunes store after the steps are processed. 
    If an app is unresponsive but the system seems to respond to button presses, you can force the app to close:
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    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    iOS: Force an app to close
    If the issues persist, you may need to restore the device as Apple installed applications are unable to be deleted and reinstalled like third-party applications.
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Always backup your data prior to processing any major troubleshooting steps such as this. 
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Cheers,
    Jason H. 

  • ITunes Store not connecting when iPhone is plugged in

    My iTunes Store connection works fine when I launch it from the shortcut. However, when I plug in my iPhone and it launches iTunes, I cannot seem to access the iTunes Store. None of the images are showing up and when I try to click on a link, I get an unknown error (-1004).
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    Hi gusbl,
    Thanks for visiting Apple Support Communities.
    The behavior you're describing can be caused by connection issues or other software conflicting with iTunes.
    See this article for some good troubleshooting steps you can try:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Jeremy

  • Can't open the iTunes Store app on my iPhone 5

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    After updating to os7 my iphone 5 will not connect to the iTunes Store. I went in to settings, signed out, and then signed back in and retried and the iTunes Store still will not open. Works fine on Apple TV and my ipad, just not my phone.Other suggestions would be appreciated.
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  • How can i solve "Cannot connect to the iTune Store" issue on my iPhone?

    Hi,
    Frequently i'm getting alert message (Cannot Connect to the iTune Store) while use my valid Credential on iPhone 4 (even Itunes application) Setting-> iTunes & App Stores->. but same credential accepted other iPhones too why not in my iPhone 4. same way others Apple ID wouldn't accept in my iPhone 4. how can i solve this problem? please suggest me.
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    Suresh Balakrishnan.

    Take a look at these instructions:
    http://www.digitaltrends.com/mobile/how-to-make-ringtones-for-iphone/

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