ITunes Store Freezes and Won't Load

I upgraded to Windows 7 recently and ever since i cant get the iTunes store to connect. When i try to search for something in the store it basically just gets stuck on loading forever and then at that point i have to force quit to close iTunes. Can someone help please?

Okay so I did a little more research and i found out that hundreds of people had this problem when windows 7 beta was out, and they had the following solution:
To those of you running windows 7:
Apparently in w7 there are a lot of compatibility errors with security programs and itunes. I have Norton Internet Security 2009, and I added C:\Program Files\iTunes to the auto-protect exclusions, and i haven't had any hang-ups since; no need for hard reboots or anything. iTune's Store doesn't freeze either.
I also read that disabling windows media player network sharing service fixes it, which I ended up doing also, but I'm not sure if that really affected the outcome or not.
You don't have to take my word for it either, here are the two main places where I gathered my information, you can do the same:
http://social.technet.microsoft.com/Forums/en/w7itproperf/thread/598fe2b4-844d-4 12d-b195-5fa53dc62661
http://social.technet.microsoft.com/Forums/en-US/w7itproappcompat/thread/0ccd936 d-a9b3-47ce-bb22-e9e699d6bd47
For those of you not using windows 7:
From what I read, I'm not sure if the same fix will work for your problem, but I encourage you to explore the site above for more solutions to your problem

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