ITunes store: get out of genius movie recommendation

I can't get back to home on the movie stuck in genius

common problem. In the iTunes store on your iPad select Music then press the home button and then restart your iPad

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ITunes store gets buggy with Genius on, won't register mouse clicks?

I am having a problem in the iTunes store on my MacBook Pro. If I turn on Genius, iTunes ends up not responding to my mouse clicks. I will have to click multiple times in quick succession to get it to register the click, then often those multiple clicks will finally register and it will tell me I've already purchased an item (several times) because the clicks will finally get recognized.
Anyone else finding Genius to cause problems with their mouse in the store? At least, I think it's Genius, because when I turned it off, my mouse clicks were once again recognized on the first click.

Hi,
I had the same problem once in a while, until I noticed that it was not actually an iTunes issue.
Don't ask me why, but I noticed that iTunes did not have the "focus" (in spite of the iTune Application label that shows that iTunes is the front app). So "double clicking" is a way to first get the focus, then click. Then iTunes' main window loses the focus again. Again, don't ask me why.
My solution is to CMD-TAB until iTunes is the front application and then single click works again.
So pay attention the next time it happens and see if it works for you.
I hope this helps.
/p

Have not used Itunes in a while and I cant access Itunes Store with out downloaded new version but I keep getting error message with download. Can I just access the Istore without downloading new version?

Have not used Itunes in a while and I cant access Itunes Store with out downloaded new version but I keep getting error message with download. Can I just access the Istore without downloading new version?

downloaded new version but I keep getting error message with download.
What does the error message say, andrea? (Precise text, please.)

2 questions, what do i do when a audio book i purchased is not in purchased menu for re downloading for my account, or why cant i re download the book from iTunes store with out paying for it after support they told me i could.

what do i do when a audio book i purchased is not in purchased menu for re downloading for my account, or why cant i re download the book from iTunes store with out paying for it after support they told me i could.
i tried to re download a purchased audio book after i contacted apple support team for iTunes they said it would be ready for re download or they said id have to re download it from iTunes store i cant remember, so i tried both couldn't re download it from purchased menu and the book id have to re download from iTunes store costs money as if i have never purchased what do i do? I don't have any warranty any more or money to purchase another warranty.

Babowa
Thank you for your prompt reply. I have bought 1 MacbookPor 17, 1 Macbook air, 1 MacbookPro 15 , 2 ipads, 3 iphones, and this iMac27 and 2 of iMAC24 or 20 not sure   but I do not recall ever doing what you are telling me in your reply.   When you get a extended car warranty, you don't   sign up for it.. it is just there and is included in the sale.   You don't buy this warranty to use it.. You buy it, in case something happens.   Here a perfect iMAC with minimum 100 hour useage has a dead drive. That is not normal and I should not have to even be requesting anything since most MFG offer a 3-5 year warranty on their disc drives and I believe that is probably passed on to Apple regardless if an extended warranty is purchased or not.   Customer service dictates a more flexible approach to make sure the lifetime value of a customer is not lost due to some misunderstanding.
I was in the MacStore that I purchased the unit..and they found and pulled the invoice and confirmed
the purchase of it in front of me. I had paid with credit card and fortunately it was there in their system.   I do not also recall recieving any box or paper although most everything I ever get remains sealed.. I am not in the habit of opening anything since I have never encountered any serious issues before.
   I have used my Macbookpro warranty 1 time and that is all throughout the years I have been investing in Apple equipment.
I just recieved a letter from the store asking me to get the paper to them so they can register it... I don't recall getting any paper actually. But I do have several boxes sealed here.. On this iMAC27, it was a hurry up and get it done thing and I don't remember taking anything extra with it.   Regardless, my request does not seem unreasonable.
Thank you

When playing a video I have downloaded from iTunes I get the message "This Movie Cannot be played on this machine"

When playing a video I have downloaded from iTunes I get the message "This Movie Cannot be played on this machine". The weird thing is that I downloaded the film from iTunes and while it was downloading I was watching it with my kids on my IMac. Once it had finished downloading I went with them to the living room Tao carry on watching on our apple tv. The apple TV wouldn't play it and said I needed to authorise my Pc, then the IMac gave the message above and I haven't been able to play it since. All my other downloaded films play. I am running iTunes version 10.2.2. And my iMac is Running Snow Leopard OS 10.6.7. Anyone who can shed some light on this weird situation will have my upmost thanks

Hi,
I have the same problem. Been trying to find some answers, but not a lot of info about this. It seems to happen only when:
- itunes library is stored remote (NAS or external HD)
- starting a movie/show before download has finished will make it fail next time you try to start
Hope this gets fixed soon.. it's making purchasing content via itunes a hassle

Why do songs that I purchased from the iTunes store get "chopped" after a few seconds of playing?

Why do songs that I purchased from the iTunes store get "chopped" after a few seconds of playing?

You will not get recharged if you download them from the Purchased section of the iTunes Store and you are signed in with the Apple ID they were originally purchased with.
iTunes Store > Purchased (in the Quick Links section on the right) > Music

Does the iTunes Store still have $4.99 movies?

Does the iTunes Store still have $4.99 movies? If they do, how do you find them? It seems that the iTunes Store no longer links to discounted movies.

Thanks to Jesse M for the "See all >>" suggestion, which is better than nothing, and to iNexxFear for all your hard work, but I absolutely need the search results to come up with full functionality. The possibility of searching painstakingly by separate categories for Composer, Album etc. merely puts me at the mercy of the overworked, undereducated interns who have to type in such information, unaided of course by iTunes' hopelessness at categorising anything other than pop songs.
However, I've found a fantastic solution of my own. It's called Amazon. Only 69p a track. Searching isn't perfect, but it's far better than this appalling leap backwards by Apple.
Yes, I'm upset. But I see the thin end of a wedge that's turning Apple into Microsoft.

When will the New Zealand itunes store get T.V shows

When will the New Zealand itunes store get T.V shows

Not sure any of us from the States can help you with that one

The iTunes Store IS OUT TO GET YOU.

I just finished watching the 2nd season of Lost, and I thought to myself, "Gee, it sure would be nice to catch the first few episodes of the current season, so that I could watch along with the rest of the new episodes."
And of course, I use iTunes (although I've never used the store before), so I knew I had access at my fingertips. I set up a new account, eager to get to the episodes, and downloaded episode number one. The file was going to take a couple of minutes, so I checked my email.
Suddenly, the iTunes window disappeared from behind my email program. "What the...?"
Check the dock for confirmation -- yep. It's crashed. Gone. Not even the courtesy of an error message. I've been abandoned. I restart iTunes and sure enough, my Lost episode is gone. Check my downloads -- iTunes SAYS it downloaded just fine. And that I'll be charged accordingly. I scour my hard drive for anything resembling a video file that might be recoverable. Nada. Zip. Nothing.
Now, 1.99... not the end of the world. I'm more upset about the episode -- and since I'm not allowed to download it again unless I pay for it once more -- well. I'm a firm believer in the "Fool me once..." philosophy. So I shoot off a nasty email to iTunes store support, and I begin rooting around for the place where I'm allowed to cancel my account -- no point in leaving my credit card information out there in cyberspace if there's no use in it, right?
Yeah. That was a long time ago. Still haven't found it. Either Apple has so effectively buried the iTunes store account cancellation website/hotline #/post address/CB handle that I cannot locate the tiniest shred of evidence that it even exists -- or it just doesn't exist.
Is this legal? If I have an account with a store and they have my personal information on file, including my credit card number, aren't I allowed to cancel that account and force them to remove my information from their records? I understand of course that they can keep the info until they verify the payment on services and products I've already purchased (although 'purchase' usually implies 'receipt of goods'). But I have no long-term commitment with Apple. All they are doing is putting me at risk of financial loss through identity theft. After all, my credit card number is longer and harder to guess than, say, my iTunes store password.
This is all very scary to me. I just want to go to Blockbuster and forget that the iTunes store even exists.
powerbook 17 Mac OS X (10.3.9)

Max,
I'm really sorry to hear that you've had a bad experience with iTunes. I've been using iTunes and Mac OS since 2003 and have had great luck. I mention this for a reason, though there are users that have been around longer than I, I've used os 10.2 - 10.4. That being said, I noticed that you're using 10.3.9 and I'm wondering why you haven't upgraded. You may have experienced an error the way you described because of the operation system you are using. I know that sounds far fetched, but actually, it's not. 10.3.8 was good but it had airport stability issues. Soon after it was patched with 10.3.9 and the whole system because solid all the way through. Now Apple builds software to support x number of years of hardware and creates software to function on x number of system versions; however, new versions of iTunes (for example) are going to take advantage or newer OS releases. I've been brave and kept current versions of iLife suites with current versions of OS X and everything has been solid as a rock, I promise. I would have presumed that it was related to Windows XP, which most extreme problems are, but you're on a PowerBook just as I am.
All of that aside, imagine the sheer volume of users on iTunes at any given point. Take all the Mac users in the US and then Expand that to Windows users too. Then expand that to several countries with both operating systems. (Want proof, look at everyone walking around with white earbuds.) I could imagine how it's hard to get a response so be a squeeky wheel because sooner or later you'll get some grease. I'm not trying to tell you, "tough," or anything of the nature. I feel bad that you are uncomfortable with iTunes. I assure you it's been great and I bet if you upgrade to 10.5 when it's released, you'll find less quarks. By the way, I've experienced less of "This app has unexpectedly quit" while using 10.4 that when using 10.3.
Best of luck to you.
Dan

ITunes Store - information on TV and Movie files

Is there anyway that one can find out the image size of the items in the iTunes store prior to purchasing them?
I would like to now if this TV show or that Movie is of a good size (read 720) and even perhaps what the data rate was before I buy something and then think, boy I should of just paid a little more got it on DVD.
TonyTony

Chris CA wrote:
When you download movies from iTunes, you get near DVD-quality, 640-by-480-pixel video
Well "near" is a relative (also a subjective term) and don't mean squat. My computer is set to 1920 and my TV is 1280 so 640 isn't of much use. This only begins to start the subject of quality. I don't expect a file to be as good as I can get by using a disc for the delivery format but I'm not buying stuff to watch on my phone. My phone, odd as it may sound, is for phone calls. If the Apple TV is going to go anywhere you need quality product to play on it. If others want to watch stuff on a 3" screen well ok but I would want to know if I'm buying stuff for a 3" screen or a 24" or 32" screen.
Don't people care what color they're shoes are when they buy them, or if they fit?
TonyTony

TS3297 can't connect to itunes store. getting code "11222". done all the trouble shooting i can think of. been on fone w/ "helpline", but no success. anyone got an idea what is going on here ?

Can't connect to Itunes store. Keep getting message code"11222". Done all the troubleshooting I can think of . Have researched my network settings and firewall settings. Have followed all the diagnostic routines. Been on the fone w/ HELP , no success. This code appears to apply to windows . but I can't get past this code. Anyone out there got a clue as to what is going on here ? thanks
sambodine

4 months and 80 views later, not a single response...
nice to know this support forum works....
Thanks (for nothing) apple....
and BTW, please continue ignoring this topic, cause i really dont give a **** about "genius" any more...

My purchased items are showing OK in iTunes Store but not on My Movies or My TV shows why

My SONY Laptop (which is my Authorized PC) is showing my Purchases in iTunes, (when I look up my Purchases for either Movies or TV shows)
However when I look up My Movies or My TV shows its empty - No Content
Funnily enough when I look up my account I can see all my hidden shows
Why am I getting a blank with my Purchased Items in My Movies or My TV shows when I can see them in the iTunes Store purchased items.

They are showing in your account's purchase history (via the Store > View Account menu option), but not in your iTunes library (they won't show there unless you've downloaded them on that computer or copied them into that computer's library) and/or in the cloud for redownloading - is that what you mean ?
If you've hidden them then they won't show in the cloud for redownloading, nor will they show in the cloud if you've changed countries since buying them or if the rights-holder has removed them from your country's store.

IPad asked iTunes Store Password out of Nowhere

Hello,
I'm using a 3rd generation iPad. Earlier in the day I was deleting some apps to make some space for the big iOS 8 upgrade. I have apps downloaded by two different Apple ID accounts and I probably deleted some apps which belong to both of them. Anyway my actual question is while I was doing that iTunes Store screen popped out from nowhere. I wasn't downloading or upgrading an app. And I didn't select the "upgrade automatically" option. I read some of the similiar stuff here but most of them was saying that it keeps doing that, mine was just a one time thing.
Do you have any idea what was it?

Given the spate of identity thefts as of late (think of Jennifer Lawrence's nudie pix getting swiped from her phone), usage profiling has probably been tightened down. So, whenever you do something out of your ordinary workflow, the system automatically triggers a validation to make sure you are you. My credit card does that whenever I try to purchase something way different or more expensive.

ITunes store temp out of service...HELP!!!

I have been trying to get on to the iTunes store now for over 24 hours...my message says "*We could not complete your iTunes store request* : The iTunes store is temporarily out of service. try again later"
Is anyone else having this problem!? I am getting quite annoyed!!!

Yes! I'm having the same issue, and it has been coming up for about a week now. It started with an error about Itunes not being available in the US and now I'm getting a message that says "We could not complete your Itunes store request. The itunes store is temporarily out of service. try again later."
I've tried downloading a new version but it times out every time I try to install it. I've also deleted McAfee off of my computer. Not sure what else to do.

TS3297 Does anyone know how to fix a problem where iTunes store previews (just music, not movies) stop after anywhere between 9 and 13 seconds of playback?

Basically, when I try to listen to any music previews, it cuts out inexplicably after more or less 10 seconds. The movie previews work fine. The iTunes diagnostic showed up clean, and I have already reinstalled iTunes as well as restarted my computer. Any ideas?

The following post from wunbadapple fixed my preview issue. May want to try it.
Re: itunes store song previews now less than 10 seconds
created by wunbadapple in iTunes for Windows - View the full discussion
Well I think I fixed it, but with Apple you can never be sure. Just previewed 5 songs and all previewed ok. I reviewed the thread above and some other related threads and all seemed to reference DNS at some point. So I changed my DNs provider in Windows
Network connections->properties->IPV4->properties-> Primary DNS = 8.8.8.8 and secondary DNS = 4.2.2.1 .
Primary is the Google DNS server, secondary is the old old old VZ DNS (used to be GTE I think). My default was Verizon's Fios DNS. 8.8.4.4 and 4.2.2.2 are other google and VZ servers if you want the same provider for primary and secondary. I split them in case one has issues.
Then DOS CMD: ipconfig /flushdns
This seemed to resolve the issue, but can't be sure something in Apple servers, etc didn't change. I am wondering if there is something evil in the iTunes Store VZ FIOS DNS interaction, but can't be sure. At least worth a shot if you still have the issue. Ironic the google DNS servers fixed an issue with Apple.

ITunes store: get out of genius movie recommendation

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