Itunes Store Gift problem

I sent an Itunes Store Gift to my daughter but, not thinking, (stupidly?) we redeemed with my account open instead of hers. She has fiddled around with work-arounds (dragging the songs to thumb-drive then uploading on to her Itunes account) but can't get the songs to sync on to her Ipod. I suspect this is a simple security issue as Itunes/Ipod thinks she is basically trying to get the songs without paying. Is there any other option to fixing this problem? She is 13 years old and quite "emotional" about not being able to get her gift. The issue may be complicated by trying to fix while running between Itunes 8 on the iMac DV and Itunes 9.2 on the MacBook Pro.

Try playing those songs through iTunes - perhaps they just need to be authorized. In case you'll be asked to authorize those tracks enter your ID/PW.

Similar Messages

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    Anyone having Itunes Store Laging problems tonight,I seem to have Major Laging problems tonight,even where I try to sample songs allmost all the time it needs to search the URL and most times it cant find it,,this is a first for me on this problem...anyone else or any help,awnsers thanks..

    its making me mad too
    arghh i want new music =0

  • [iTunes Store Gift] Can't redeem iTunes gift

    Dear Support,
    I have received an *iTunes Store Gift* from my friend. There is an instruction send to my email to redeem my gift, I click Redeem then verify my account but it's not begin to download. There is a message notification mention that "*This code is only valid for customers of the Norway Store.*"
    (Note that my friend live at Norway now. But I'm in Thailand.) My friend told me that his credit has been cut out for this gift price already.
    So what should we do for this case? Please help to clarify.
    Thank you,
    Message was edited by: ekn8

    Hi,
    This forum is not Apple Corporation support but a User Forum.
    You need to contact you local Apple site directly.
    Go to you local apple home page and to contacts, there there should be a link or phone number for you to contact them on.
    Here
    http://www.apple.com/asia/contact/

  • My father accidentally sent me an APPLE (not App or iTunes) Store gift card instead of iTunes, is there any way I can transfer the money to my iTunes? I've tried almost everything.

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    Buy an iTunes card with your Apple card.
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    I have PayPal set up for purchases. I ordered the egift for email delivery to my self and keep getting the message that the purchase did not go through, contact support. I contacted them and they told me they had fixed the problem so I tried many times again and got same message. I do nto understand why there is always some problem with Itunes. Seldom is it a smooth process. This is the only account I have with constant problems.

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    Pressing OK closes iTunes.
    I've done all the obvious things - removed and reinstalled, cleaned out registry errors using jv16 Powertools 2008, I've even used Process Explorer to examine all the dlls in use with iTunes and compared the version numbers to the correctly working version on the laptop - they're all the same. I've also run a low-level memory error checker, but it passed with flying colours.
    So I'm a bit stumped to know how to take this any further. I know other people have had R6025 problems in the past, but they seem to have generally been resolved by installing a later version of the application... which isn't much use to me, as I'm on the latest already. Incidentally, I did try going back one version to 7.6.1, but that behaved in exactly the same way.
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    Thanks,
    Steve

    Yay! I've found the culprit...
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    RPAEDIT.EXE - An editor application for editing Virtual key Accounts as well as viewing and deleting sites from the Virtual Key Site List that is created by Virtual Key when accessing secure sites.
    RPAUI.HLP - Help for Virtual Key features.
    VKUNINST.DLL - An uninstaller program for Virtual Key.
    RPAINFO.TXT - This file.
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    I hope this information might be of some use to others in the future!
    Steve

  • Why do I keep getting an error message saying that I need to check my internet connection when I try to listen to Radio? I ran diagnostics and my internet connection is fine. I can also access iTunes Store no problem??

    Why do I keep getting an error message "An error occurred while contacting the radio tuning service.Check your internet connection or try again later." This happens when I am trying to listen to Radio (obviously). I ran diagnostics and it said my internet connection was good. I can also connect to the iTunes Store with no problem. Any ideas?

    Hi,
    Maybe the radio connection on the other end is not working. Hope this helps.
    xxmitchxx90

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    I received an iTunes gift certificate for Christmas.  When I try to redeem it, a window comes up saying "Session Timeout."  I have signed out, signed back in, tried again, and when I enter the code and press Redeem, the "Session Timeout--Your session has timed out.  Try again." message pops up.  What am I doing wrong?

    Clic here:  iTunes: Advanced iTunes Store troubleshooting
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  • Can you help with a iTunes Store Connection Problem?

    Hi I've tried to fix a problem by following steps as outlined by Apple support but to no avail. I can't access the iTunes Store or App Store from my Mac but can do from our iPhones and iPods using the same log-in.
    The message received is: iTunes could not connect to the iTunes Store. An unknown error occurred (-54).
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    Geoff

    Hey Apple surely you can give us a reply!

  • ITunes Store gift certificate USA to JAPAN

    A friend in USA wishes to gift me a season pass to a TV programme in iTunes Store (USA).
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    My question is:
    Can I download the programmes in iTunes Store from JAPAN after he has given me his USA iTunes gift??
    Does this make sense? THANKS in advance.
    Michael

    Sorry, no, TV content is only available in the US. If you still have a US credit card with a US billing address, you simply to need to use those 2 things to create an account in the US store to redeem your gift.

  • ITunes Store download problems

    Hi, for the last few months if I purchase something on the iTunes store (Apps, Music, TV Shows, Movies) regardless of what it is the purchase is made and it downloads fine. However, if I close iTunes before the download is completed, whatever was in the download queue disappears. If I click on "Store" in the menu bar and select "Check for Available Downloads" I see the "Checking For Downloads message, followed by a pop-up the reads "Unable to check for available downloads, The iTunes Store in temporarily unavailable, Please try again later". When I select the "Downloads" section in the Sidebar, it tells me (at the bottom middle of the screen) that i have "388 iTunes Downloads Available", but when I click on the download button I get the same message about the iTunes Store being unavailable. When I go to the actual Store and select "Account" from the Quicklinks menu on the right it shows that I have 400 Downloads Available, however when I click on the "Download Now" button I see the Checking for Downloads message at the top of the screen and then nothing happens, I don't even get a pop-up saying that iTunes is unavailable.
    Is there a way i can fix this? or should I contact Apple...
    I've read a few similar posts about this and tried a few suggestions but nothing seems to help.
    This is getting incredibly annoying now as I've spent well over $200 over the last 6 months, I even receive E-mails for my Season Passes letting me know a new episode is available for download, but guess what....I can't download them!  (sorta rubbing salt in the wound hey?)
    I have a HP Laptop running Win7 64-bit, on this I've updated iTunes and am running 10.5.0.90
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    I also own a 20-inch iMac Alum (Mid-2007) running OS X Lion 10.7.1 and iTunes 10.5b112 (112) 64-bit and am having the exact problems on my mac as well. Although iTunes on my mac will download Apps I've purchased on my iPhone 4 Automatically, where-as this doesn't happen on my PC.
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    Thanks in advance!

    c'mon guys! someones gotta have something to say?

  • Itune Store Connection Problems

    I downloaded the latest itune update yesterday morning (7/31) and now I am unable to connect to the Itune store.
    I have done all the diagnostic checks suggested but still having problems connecting can anyone help?

    you have probably tried this already, but restarting seems to solve many of the 7.7.1 issues.

  • ITunes Store page problem

    When I click on the iTunes Store link the page does not open with pictures, links, etc. What I get in Headings, text, link, no pictures. Any suggestions?

    Glad I could help! As per my post in another thread:
    https://discussions.apple.com/message/15998237#15998237
    The new iTunes 10.4.1 seems to fix the problem without going through any more steps. I'll wait a little longer to see if any glitches/bugs crop up before updating it, though, but that's just me.

  • Itunes Store & Gift Cards

    I redeemed a gift card and clearly have a balance, but when i try to purchase a song it asks for my credit card number. How do i fix this?

    Hello AuntNina23,
    Thanks for using Apple Support Communities.
    A payment method is required on Apple ID's that were not initially set up with no payment type.  You are able however to change your payment type to None after the fact.
    iTunes Store: How iTunes Store purchases are billed
    http://support.apple.com/kb/HT5582
    Change or remove your payment information from your iTunes Store account (Apple ID)
    http://support.apple.com/kb/HT1918
    Take care,
    Alex H.

  • Itunes Store View Problem

    I am using itunes on a PC and recently upgraded to the newest version of itunes.
    Well, now when I visit the store, I cannot see the entire tracks names. For example if a track has remixes all I can see is "1. Vertigo (Jacknife le......)." 2. Vertigo (Jacknife Le......) and so on. I contacted itunes, and they told me they could not fix is. Does anyone else have this problem?
    And ideas to help?

    electrolite1 wrote:
    I am using itunes on a PC and recently upgraded to the newest version of itunes.
    Well, now when I visit the store, I cannot see the entire tracks names. For example if a track has remixes all I can see is "1. Vertigo (Jacknife le......)." 2. Vertigo (Jacknife Le......) and so on. I contacted itunes, and they told me they could not fix is. Does anyone else have this problem?
    And ideas to help?
    I have just visited the iTunes store and viewed a few albums to see if I have the same problem and I do not have it.
    This is what I see when I am looking at a album on iTunes.

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