Itunes store/grid view scrolling stutter in itunes 9.0.2.25 x64bit
Hi
Im having an issue when browsing the itunes store and browsing music and apps in grid view, When i scroll the scroll bar jumps and stutters yet coverflow and list view scroll smoothly!
I have latest drivers installed and my machine is no means slow being a I7 with 6gb ram! and windows 7 64bit.
Any ideas guys?
I'm having the same problem but only when i try to create a ringtone? but this has happened for a while and doesn't seem to be consistent with the upgrade. I am getting the error 11556 stating cannot connect to itunes store, but am still able to purchase.
Similar Messages
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I am receiving the error code (-50) when trying to access the itunes store. The original itune songs etc were installed on a win 7 32 bit system and I have now moved to a win 7 64 bit system (same PC) and have copied the folder across. Has the switch from 32 to 64 bit caused the problem? Is this why I get the error code? I can, however, access the itunes store to view my account. Any ideas please?
Hello,
The TechNet Sandbox forum is designed for users to try out the new forums functionality. Please be respectful of others, and do not expect replies to questions asked here.
As it's off-topic here, I am moving the question to the
Where is the forum for... forum.
Karl
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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My apple ID and password, recognized through out the Cloud, is not being recognized in the itunes store. I am signed into itunes.When I want to change something in my account, the sign in prompt comes up and doesn't recognize my PW
Solved the problem. I had to allow cookies for safari and it run - as here: Re: itunes keeps asking for my apple id password. it's NOT entered incorrectly.
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I do not have a credit card to get through to the itunes store. I do have an itunes gift certificate. How do I use this if I cannot get through the ID part to redeem my gift card? Thanks
Hi cstafford84,
Thanks for visiting Apple Support Communities.
If you have not logged in to the iTunes Store before, first follow the steps in this article to create your account without providing a credit card:
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/HT2534
Next, use the steps in this article to redeem your gift card:
Redeeming iTunes Gift Cards and download codes
http://support.apple.com/kb/ht1574
All the best,
Jeremy -
Every time I try to connect to the iTunes Store I get this error message
"iTunes could connect to the iTunes Store. The host is down.
Make sure your network connection is active and try again."
2011 2.3 GHz i5 Mac Mini
8GB ram
OS 10.7.2
iTunes ver 10.5.1
My internet connection is fine.
Anyone know how to fix this? Every reference I have found is old, nothing recent like Lion or newest ver of iTunes.
Help Please!Hey thatssoivi,
If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L -
Every time I go to the itunes store, I get the pop up "Itunes has stopped working and must close"
Under Details are : Problem Event Name: APPCRASHHello, Hal R.
Thank you for the question. Try the steps in the article below as they may help with the issue that you are experiencing with iTunes becoming unresponsive or unexpectedly closing.
iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Jason H. -
everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed
Hello mcgivnma,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario -
Itunes Store won't launch when in Itunes on Windows 7
Itunes comes up on my computer fine. However when I attempt to go to the Itunes store I get a message that Itunes has stopped working and that Windows is looking for a solution. Itunes then closes.
I'm still getting automatic podcast downloads that I subscribe to. This just starting happening 2 days ago. Have used Itunes with no like issues for over 10 years.Just found this and it seems to be working for me now.
I found this on another thread and it resolved my issue!
"I had exactly the same issue today with my Windows 8 PC, and I tried the suggestion below provided by another person in this forum - and it works.
Try adding C:\Program Files (x86)\Common Files\Apple\Apple Application Support; to the system variables PATH
iTunes tries to use QTMovieWin.dll and that the file is in the directory
Guide to add a PATH:
Windows 8
Drag the Mouse pointer to the Right bottom corner of the screen
Click on the Search icon and type: Control Panel
Click on -> Control Panel -> System -> Advanced
Click on Environment Variables, under System Variables, find PATH, and click on it.
In the Edit windows, modify PATH by adding the location of the class to the value for PATH. If you do not have the item PATH, you may select to add a new variable and add PATH as the name and the location of the class as the value.
Close the window.
Windows 7
Select Computer from the Start menu
Choose System Properties from the context menu
Click Advanced system settings > Advanced tab
Click on Environment Variables, under System Variables, find PATH, and click on it.
In the Edit windows, modify PATH by adding the location of the class to the value for PATH. If you do not have the item PATH, you may select to add a new variable and add PATH as the name and the location of the class as the value.
Windows XP
Start -> Control Panel -> System -> Advanced
Click on Environment Variables, under System Variables, find PATH, and click on it.
In the Edit windows, modify PATH by adding the location of the class to the value for PATH. If you do not have the item PATH, you may select to add a new variable and add PATH as the name and the location of the class as the value.
Close the window." -
I recently have been unable to access the ITunes store. I am currently running ITunes version 11.0.3.42. Do I need to update to the current version of ITunes in order to connect to the ITunes store, or is there another reason I cannot connect?
Hello stephencadmaster,
Running the current version of iTunes is recommended. After reviewing your post, I have located an article that can help. It contains a number of troubleshooting steps and helpful advice concerning iTunes Store issues:
iTunes: Advanced iTunes Store troubleshooting
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
When I select a title in the iTunes Store and click on Play in iTunes I am sent to the download page for iTunes 10 which I have already. The selected title cannot be found anywhere in my iTunes. How can I get the title in iTunes with possibility to buy it?
The issue is that your credit or debit card credentials must be associated with the same country where you reside in order to purchase iTunes content.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location. You can use the iTunes Store in all countries of which you’re a resident, but you’ll either need a separate iTunes Store account for each one, or you’ll need to continually be switching the billing information on your single account. Generally, it’s simpler just to set up an alternative account for these situations, although it’s worth nothing that features like iTunes in the CLoud and iTunes Match are designed to work best when using a single iTunes Store account, as you can only switch accounts with these services every 90 days."
From here > The Complete Guide to Using the iTunes Store | iLounge Article -
When i click on itunes store a message comes up with itunes stopped working
when i click on itunes store a message comes up with itunes stopped working
Hey there Kezzleberry82,
It sounds like you can open the iTunes application but when you click iTunes Store the application becomes unresponsive. I would use the troubleshooting from the following article to help troubleshoot the issue named:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Start with opening iTunes in Safe Mode, and continuing from there per the instructions here:
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
Click Continue.
See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
Thank you for using Apple Support Communities.
Take care,
Sterling -
the new transformers movie is out today in the american itunes store but i have a uk itunes account why cant i buy it ?
It is up to the licenseholder/distributor to make their content available to Apple to sell in a particular country - until they do so, Apple can't sell it there. You can try requesting it (http://www.apple.com/feedback/itunes.html), but ultimately it's down to the distributor.
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when attempting to connect to the itunes store, the status message says "accessing itunes store..." but never connects. how do i resolve this?
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
My iphone 5 gives me message "Cannot Connect to iTunes Store" when I try connecting to iTunes. Anyone who's had a similar problem? How did you resolve?
I am seeking help urgently.
Paul, Mombasa, KENYA.You need to have a data connection. Tap Settings App > General > Reset > Reset Network Settings. Then in Settings App make sure Data is ON, or if you want make sure WiFi is ON.
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When i open my itunes store, it says secure link to itunes failed and it doesnt load up, what seems to be the problem here? appreciate all the help i can get, thanks!
Yes, provided all the media is inside the iTunes Media folder, which is in turn inside the main iTunes folder (which is the standard arrangement) you should be able to move the iTunes folder from <User's Music> to any other path and shift-start-Tunes (option-start-iTunes on a Mac) to reconnect to it.
If the media folder has split out to another drive in the past, or media is stored outside of the iTunes Media folder, then things get a bit more complicated. I can go into details should it be necessary.
tt2
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