ITunes Store has blank pages

When I use the iTunes app and access Music, Films or TV all I get displayed is blank pages.

This has now resolved itself all pages contain content.

Similar Messages

  • Purchased items in iTunes store show blank page

    It's been a wgile now, when I go to the purchased link on itunes store to view my purchases , it just shows a blank page .
    any ideas?

    Welcome to the Apple community.
    Where exactly are you, some locations do not allow the re-downloading of movies.

  • Itunes store has blank white screen

    When clicking on the iTunes icon, my music library comes up, however, when I try to acces the iTunes store, there is a blank white screen.  It has been like this for several days.  I have tried all of the support suggestions with no luck.  Any one else had/have this issue?

    Hello whitmanjlw,
    Here are some steps could fix the issue:
    Apple software on Windows: May see performance issues and blank iTunes store
    Hope this helps.
    ~Julian

  • Since i updated my itunes to 10.5, my itunes store has been blank

    Since i updated my itunes to 10.5, my itunes store has been blank. I cant purchase anythg from my itunes and my connection and security setting seem fine. Any ideas?

    This tutorial for downgrading says you have to do this when that notice appears after you've downgraded:
    iTunes 10.5 upgrades the iTunes library file and won’t let you downgrade, so you will need the prior version library file. Here’s how to go about that
    5) You will need to rename iTunes Library.itl to iTunes Library.bak
    6) Go into the “Previous iTunes Libraries” folder where you will find several files with dates in their names. The most recent one will have the .itl extension, but the others don’t. Copy that to the parent folder ~/Music/iTunes/ and rename it iTunes Library.itl
    7) Congrats. You’re done.
    from http://ismashphone.com/2011/06/how-to-downgrade-itunes-105-beta-to-itunes-103.ht ml
    Can you try this and let me know if it works? *please God please GOD*

  • My feeds are updating but the iTunes store has not updated

    I put my rss feed up on feedburner and all my feeds have updated but the iTunes store has not updated. I was wondering if there a simple explanation for it. Subscribers to the podcast have gotten the most recent update but the store hasn't reflected the new changes.

    When you add a new episode to your feed and upload it, it appears immediately for subscribers because their iTunes application reads the feed directly and the Store is not involved.
    However because of the huge number of podcasts in the Store (thousands) the Store caches the feed and checks it for updates periodically. For this reason it usually takes 1-2 days for new episodes to appear in the Store: sometimes it can be less, and occasionally the whole process seems to get stuck and it can take several days.
    All this assumes that you haven't made an error of some sort in adding your episode: it's not possible to comment on that unless you would like to publish the URLs of both your feed and the Store page - this latter can be found by control-clicking on the podcast image (or where it should be) - and choosing 'Copy link'.  Please include the http:// in both cases to make the links clickable.

  • Itunes store is blank when I open it

    itunes store is blank when I open it

    Same problem here -- latest 10.6.8 on a Santa Rosa Mac Book with 6 GB of RAM -- Safari 5.1.10 and iTunes 11.2.2 -- noticed that the song lists don't display, just a blank area where the song listing SHOULD display -- shows a slider to the right, but nothing on the list. Can play online radio just fine -- main default iTunes store window looks normal, and I can select one of the songs from the default store window, and it plays just fine -- but if I search for Fleetwood Mac or Boston, of which iTunes carries both, song list comes up blank -- other Fleetwood Mac non-song offering show normally.
    Hold on -- now it is WORKING -- I used Safari to log into this Apple Help section using my active Apple ID, and I was presented with some sort of Apple license agreement and checkbox before I was able to proceed to this help section to comment -- I wonder if iTunes was hung up because I had not yet agreed to the latest Apple ID User(?) license agreement, but iTunes was not showing me the agreement so that I could check the box, etc.
    Anyone having this problem, double-check that Apple has you on record per the latest license agreement -- my iTunes was showing that I was logged in using my correct Apple ID (only have one), but never displayed anything about a license agreement -- only when I logged into this Apple trouble-shooting help section via Safari was I presented with a license agreement update notification screen -- which, once agreed, seems to have cleared up my iTunes Store song list blanking problem.

  • TS4123 Whenever I open the iTunes store, the home pages of all of the sections (Music, App Store, Films etc) are black. They still have clickable hyperlinks, but I can't see what I'm clicking. Any pages accessed through the drop-down menus or by randomly

    Whenever I open the iTunes store, the home pages of all of the sections (Music, App Store etc.) are BLACK.  They still have clickable hyperlinks, but I can't see what I'm clicking.  Any pagess accessed through the drop-down menus (even iHelp) or by randomly clicking I can't see.

    Thanks but it's just my desktop that doesn't see it though.  My notebook sees it everytime, even at the same exact time that my desktop doesn't see it.  For example yesterday when I was typing up this post, I was typing up the post on my notebook because my desktop didn't see the router.  I don't think it has anything to do with the router actually, but I wanted to see if anyone on here has encountered this issue before.  Other forums have similar issues but I've tried all of the fixes I found elsewhere and they didn't work.
    Any other ideas?
    Thanks!

  • All of my music that wasn't purchased from the itunes store has been faded out on my ipod, despite me being able to play them in itunes. half my songs have exclamation points but only in the 'on this ipod' section, and when i double-click no window appear

    I'm freaking out because almost all my music except for those songs purchased directly from the iTunes store has been deleted from my iPod - about 35 gigs. The songs show up, but they're all faded out and unplayable from my device (I have the newest version). Exclamation points appear beside all my songs in the "On this iPod" section, and yet I can't double-click to locate the files as nothing pops up. Some of my music has a weird circle next to it and is even more faded out when I'm in the "On this iPod" section - that's been happening for a couple of days. Yesterday I tried to set my settings to sync with my library only, and it worked, but this morning everything got even worse with the rest of my songs disappearing. What's happening???? Help??

    The syncing of music is one way, computer to phone. See this helpful document from a fellow user. Credit goes to the author.
    https://discussions.apple.com/docs/DOC-3141

  • Itunes store has stopped working On windows 8

    with the most recent update of iTunes (2015, 12.1.1.4- or even later) The iTunes store has stopped working. Every time I open it a window pops up saying "ITunes has stopped working" and then I am forced to close the program and can't get back on it. I own a PC with windows 8. Previously I've never had this issue before. Even when I open ITunes in SAFE MODE the same window still pops up with "ITunes has stopped working'. What is happening and how can I fix this issue?

    Greetings Willyme,
    As someone who uses iTunes just about every day, I know I would be unhappy with things if I could not get it to launch. Let's see if we can get you back up and running. I would suggest that you troubleshoot using the steps in this article - 
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
    Thanks for using Apple Support Communities.
    Be well,
    Brett L 

  • With brand new iphone 4s when plugging into computer itunes shows a blank page with an apple logo in top left and a small lock in the top right. right clicking iphone under devices shows only eject.

    with brand new iphone 4s when plugging into computer itunes shows a blank page with an apple logo in top left and a small lock in the top right. right clicking iphone under devices shows only eject.

    Having same issue here:
    https://discussions.apple.com/message/19043181#19043181

  • I cannot access itunes store- it comes up with a blank screen that merely has itunes store on the page

    i cannot access itunes store- it comes up with a blank screen that merely says itunes store

    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Cannot update Apps, some pages within the iTunes Store are blank

    About 2 weeks ago, I started having problems with iTunes.
    1) I can update Apps on my iPhone, but I can no longer login to iTunes (11.3.1) and update my my Apps on my Mac (OSX 10.9.4), as the Mac is not recognizing my password, although my iPhone is.
    2) When I open the iTunes Store to search for music/movies, etc. not all of the pages within the iTunes Store have content. For example, the "Home Page", "Music", "Movies", "TV Shows", "Books" pages all work and have content. The "App Store", "Podcasts" & iTunesU pages are completely blank and have no content. Also when I Search for certain items, it's hit or miss. Sometimes the search brings something back, and again sometime the search bring back a blank page.
    We brought out Mac into an Apple Store yesterday (8/15) and they did not no what is going on. The reinstall the OSX software and we backed up fro a Time machine backup, but it did not fix the issue.
    Could this possibly be a glitch in the iTunes software? Would we need to uninstall and reinstall iTunes?
    Any help is greatly appreciated. Thank you.

    EtreCheck version: 1.9.13 (49)
    Report generated August 16, 2014 at 10:17:53 AM EDT
    Hardware Information: ?
        MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)
        MacBook Pro - model: MacBookPro5,4
        1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
        4 GB RAM
    Video Information: ?
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1440 x 900
    System Software: ?
        OS X 10.9.4 (13E28) - Uptime: 0 days 1:33:13
    Disk Information: ?
        FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)
        S.M.A.R.T. Status: Verified
            EFI (disk0s1) <not mounted>: 209.7 MB
            Macintosh HD (disk0s2) / [Startup]: 249.2 GB (46.61 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
        HL-DT-ST DVDRW  GS23N 
    USB Information: ?
        Apple Internal Memory Card Reader
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ?
        Mac App Store and identified developers
    Kernel Extensions: ?
        [loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
    Launch Daemons: ?
        [loaded]    com.adobe.fpsaud.plist Support
        [loaded]    com.google.keystone.daemon.plist Support
        [loaded]    com.microsoft.office.licensing.helper.plist Support
        [loaded]    com.oracle.java.JavaUpdateHelper.plist Support
        [running]    com.splashtop.streamer-daemon.plist Support
        [loaded]    com.splashtop.streamer-srioframebuffer.plist Support
    Launch Agents: ?
        [loaded]    com.google.keystone.agent.plist Support
        [not loaded]    com.splashtop.streamer-for-root.plist Support
        [running]    com.splashtop.streamer-for-user.plist Support
    User Launch Agents: ?
        [loaded]    com.adobe.ARM.[...].plist Support
        [running]    com.akamai.single-user-client.plist Support
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [running]    com.spotify.webhelper.plist Support
        [running]    com.swarmcast.mlbnexdefautobahn.plist Support
    User Login Items: ?
        MyTunesController
        EEventManager
        Genieo
        EEventManager
        HP Product Research
        HPEventHandler
        HP Scheduler
    Internet Plug-ins: ?
        DirectorShockwave: Version: 11.5.8r612 Support
        o1dbrowserplugin: Version: 5.4.2.18903 Support
        Default Browser: Version: 537 - SDK 10.9
        NP2020Player: Version: 5.0.4.0 Support
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
        FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
        Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
        QuickTime Plugin: Version: 7.7.3
        googletalkbrowserplugin: Version: 5.4.2.18903 Support
        iPhotoPhotocast: Version: 7.0
        AdobePDFViewer: Version: 9.5.5 Support
        CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 Support
        SharePointBrowserPlugin: Version: 14.0.1 Support
        JavaAppletPlugin: Version: Java 7 Update 67 Check version
    Audio Plug-ins: ?
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins ?
        fbplugin_1_0_3: Version: (null) Support
        WebEx64: Version: 1.0 - SDK 10.5 Support
    3rd Party Preference Panes: ?
        Akamai NetSession Preferences  Support
        Flash Player  Support
        Growl  Support
        MacFUSE  Support
    Time Machine: ?
        Auto backup: YES
        Volumes being backed up:
        Destinations:
            Time Machine Backups [Local] (Last used)
            Total size: 465.44 GB
            Total number of backups: 24
            Oldest backup: 2013-11-02 04:41:58 +0000
            Last backup: 2014-08-08 10:37:22 +0000
            Size of backup disk: Excellent
                Backup size 465.44 GB > (Disk size 0 B X 3)
        Time Machine details may not be accurate.
        All volumes being backed up may not be listed.
    Top Processes by CPU: ?
             7%    coreaudiod
             3%    WindowServer
             1%    Shazam
             1%    firefox
             0%    fontd
    Top Processes by Memory: ?
        512 MB    firefox
        381 MB    iTunes
        139 MB    com.apple.IconServicesAgent
        70 MB    com.apple.iTunesLibraryService
        66 MB    mds_stores
    Virtual Memory Information: ?
        921 MB    Free RAM
        1.73 GB    Active RAM
        616 MB    Inactive RAM
        526 MB    Wired RAM
        528 MB    Page-ins
        0 B    Page-outs

  • What does one do when they get "secure link to itunes store has failed." got this while doing diagnostics test. clicked on help but just got a blank white window. original problem stems from inability to access the itunes store.

    I got "secure link to itunes store failed" during a diagnostic test. unable to access itunes store and nothing i do works.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 &amp; above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Mavericks iTunes shows a blank page for the App Store

    iTunes Store displays correct content for the Music, Movies and other tabs, but the App Store shows up blank. This is without a sign-in.
    Thought sign-in might help, but could not get past the sign-in panel . The same panel is re-displayed without any indication of error (an incorrect password did get a message in red about wrong password).

    This fixed it.
    I had turned off cookies in my Safari browser five or six months ago. After installing Mavericks, I had the above problem seeing the App Store in iTunes.
    I found a hint on what was wrong when I tried to use another AppleID to get into iTunes. In that process, an error message said to check the cookies setting.
    So, I re-enabled cookies in Safari and my iTunes is OK now, without sign-in and with sign-in.

  • Garageband 10 in-app purchase. App Store shows blank page.

    Hi,
    When I click on Download More Sounds from the GarageBand for Mac (v10.0) menu, I enter my Apple ID password and Accept the purchase. Then the Mac App Store opens and displays a blank page. That's it. There is no download.
    Apple issued a resolution for those who are unable to complete in-app purchases http://support.apple.com/kb/TS5275
    However, this resolution does not work for me because when I click the Purchase tab on the Mac App Store there is no Accept button next to GarageBand.
    Has anyone been able to find a solution to his problem?
    Thank you.

    I had the same problem.
    Found out this happens when buying the extra content is the first purchase you do after installing Mavericks.
    When you go to the app store, buy any app, and then go back to garageband and try again, it will work.
    It did for me.
    (bought an app I wanted anyway)
    In my search for a solution I found another post that said it  also works when you buy a song in iTunes, but I'm not sure about that.

Maybe you are looking for