ITunes Store Home

Some how when I was searching for a song on iTunes, the store suddenly switched from the US store to the Japanese Store. Alot of the writing is in japanese, the prices are in yen, and most of the US artists are not in the store. I need to know how to change this back, if anyone knows how, please share this with me. THANKS!

Click on the store icon and when it opens scroll to the bottom of the main pane where you'll find the "My Store" drop down menu. Click on the flag icon and choose your own flag from the window that appears, this will return you to the US store.

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Unable to download previous purchases to my pc when i click on the quick link section on the itunes store home page

unable to download previous purchases to my pc when i click on the quick link section on the itunes store home page

What happens when you click the link?
In what country are you?

My itunes store home loads fine but when i try and press redeem it will start to load then stop and go blank. what should i do?my itunes store home loads fine but when i try and press redeem it will start to load then stop and go blank. what should i do?

My itunes store home page opens just fine and i can search music and evrything but when i press the "redeem" button it will begin to load then stop and go completely blank. what should i do?

I figured it out!
I read a solution for something that sounded similar.
Anyone in similar position:
Open iTunes app on iPhone, and pick an option from bottom, such as music. Then scroll down to bottom of page and where your iTunes ID is, press on it, and pick sign out.
Then return to home screen, and double press home button and press and hold on first icon showing, until a minus symbol appears in the top left of icons present. Press on each minus symbol on each app in turn, until all app icons have disappeared. Then Restart the phone by pressing and hold the home button and the on/off/standby button at top of phone, until the apple symbol appears in centre of blank screen.
Swipe to turn phone fully on and open settings and scroll down to iTunes and apps option and tap that. Pick sign in and put in your apple ID, it will accept it and then return to home screen and open iTunes a you'll find it works fine
Simple really, but some like me won't think f this themselves!
Hope that helps

Itunes Store Home Country Mysteriously Switched

I opened my iTunes store recently and searched for an album, however, once I found it I noticed the prices were all in "Kr" which I found out is the abbreviation for currency in either Norway or Sweden. How would my Store have switched like that? I know that I didn't do it because I don't know how to...the program prompted me to return to the U.S. store when I signed in, so the problem is fixed. I just want to know if I was hacked or something else happened that would have caused the switch in the first place. Thanks for any help

I'm a rookie on iTunes and the same happened to me. I went looking for a German song on the German site, forgetting how I had reached there. Try this : go to the iTunes-Store home page (the thing that looks like a garden shed in the top-left-hand corner of the store panel is the link) ; at the bottom of the page should be -- assuming your page the same as ours -- a little button with part of a Norwegian autc. flag on it. Select United States from the list next to it and, when the page comes back, you should see Betsy Ross instead.
Hope this works ; I'm actually seeking a solution to another problem ! Merry Christmas.

My itunes store home screen is white and wont accept my login? I'm on a mac

I can't get the itunes store to recognize my apple Id or login and the home screen is just blank white? my apple id does however show in the top right corner? Anyone have any ideas?

Quit iTunes. Open a Finder window. Click on "Go" in the menu bar. Hold down the option key and the Library folder pops up. Click on that. Go to the Preferences folder. Find and move the file "com.apple.iTunes.plist" to the desktop. Open iTunes (iTunes will behave like you're opening it for the first time but you'll have all of your contents). Try the store again.

Frozen iTunes Store home page.

ITunes Store if frozen on my IPad what to do?

Haave you tried closing the iTunes store app via the iPad's multitasking bar and seeing if it works properly when you re-open it ?
iOS 7 : double-click the home button to open the taskbar, and then swipe or drag the iTunes store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
iOS 6 and below : from the home screen (i.e. not with iTunes 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iTunes app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't fix it then you could try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

ITunes store home Complete my album Error

As soon as I click "Complete my album" I get the following:
"We could not complete your iTunes Store request. An unknown error occurred (-1004)."

It's working for some of us:
!http://idisk.me.com/colinrobinson-Public/iTunes screen shots/Welcome.png"!
That's what you should be seeing - but I have no idea why you are not.
I am on the latest version of Snow Leopard though. Can you or do you need to upgrade? I don't think so according to http://www.apple.com/itunes/download/
+Mac OS X version 10.4.11 or later; Mac OS X version 10.5 or later is required to play an iTunes LP or iTunes Extras+
Could it be QuickTime? Same page:
+QuickTime 7.6 or later+
Regards,
Colin R.

Images not visible on iTunes Store Home and Error 8012 while downloading

Almost three weeks ago I started to have problems with the iTunes Store as it does not shows the images on the screen, it just shows you images of a broken chain. In addition, I bought two songs and at the moment they start to download an Error 8012 appears.
What can I do?

I'm having the same problem with a song that I purchased on itunes also. The error says that the system can't find the album artwork and to retry using the itunes store. Many "retrys" later and it still won't download either the song nor the album art. I'm not worried about the art but I do need the song for a project. Anyone know what the mysterious 8012 error is? It's NOT a PC or mac problem because I've tried download from both machines and neither can download this song and both get the same error with the same advice.

Can't access home page in itunes store

I've been looking and I haven't found anyone else with the exact same problem as me. I have a mac OS X 10.4.11 and the latest itunes (9.2). I can do anything in the itunes store I want besides access the itunes store home page. I can search, I can go to the music and movie subsections, etc. but when I click on the home button it displays the message "We could not complete you iTunes Store request. You do not have permission to access the requested resource." and then, underneath that, in smaller print, it says "There was an error in the iTunes Store. Please try again later." I've been having this problem for weeks. Please Help!!

Try without logon.faces in the url.
http://ct-c8-pc1:8080/CmcApp/
Also log into Tomcat manager and check whether all the war files are running.

HT1725 I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!

I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your phone and re-download it via the Purchased tab in the iTunes store app on it, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Itunes store won't let me buy anything, why?

ok, i just got up the nerve to buy a $50 itunes card first time, now i feel like i was duped, it won't let me buy anything, i redeemed the points, look in the store and decided the first thing i wanted to get was the ipod touch upgrade, i click on it and it asks me for my apple id password, i enter it correctly click "Buy" and then asks me for the password again and this time instead of the button saying "buy" its says "billing info" now it now takes me to the page and all the info is right, im not using a card because i don't have one and i don't think i should need one because i have the itunes points which is clearly displayed beside my account name on the itunes program. now after i click done it just takes me back to the itunes store home page... so then i think maybe the update just isn't available at the moment, so then i look up the app "video safe" and try to buy it, same exactly thing happens, someone plzz help, im confused as to y i am not able to buy anything, i have the points, id like to use them
Message was edited by: insightdesigns

apple should really make that clear, thats the reason i bought the points for in the first place, to get apps and the update. man this *****, ok so pretty much if i don't have a credit card then im screwed right? i can't get the update or get apps unless they are free? are there app cards or something i can buy in order to buy them? kuz i can't get a credit card and i want to get this stuff, and if im not mistaken isn't this bad? its stopping ppl from spending money on this stuff, its cutting profit, if you could use it for all of it then im sure ppl would buy them alot more, kuz its "re-donk-u-less" that they don't have an easier way to get the stuff like apps and upgrades unless you hav a credit card. idk man, is apple going to change that anytimes soon?

HT201272 Having a bad day my iTunes library got corrupted and my back up disk has failed how can I restore my purchases from the iTunes store

Having a bad day my iTunes library got corrupted and my back up disk has failed how can I restore my purchases from the iTunes store? When I try it tells me the pruchases have already been downloaded to this computer.

Does your purchased rmusic appears under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (music can't be re-downloaded in all countries) ? If they do and you don't have the cloud symbol against them so as to re-download them, then do you still have the entries for them in your library i.e. where you would normally click on them to play them ? If you do then try deleting them from there (iTunes will be seeing them and assuming that you still have them somewhere) and they should then get the cloud symbol for re-downloading in the Purchased link.
If you aren't in a country where music can be re-downloaded then you could try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page,

Song tracks are not downloaded properly from iTunes Store: they are not added to the playlists, and eat disk space

Hi,
Yesterday I wanted to upgrade my wife's iPhone (5, 16 GB) from iOS 7.0.6 to iOS 7.1.
She had only 500 MB of free space, and 1.9 GB was needed, so I decided to temporarily remove a number of songs from her music library.
After this operation there was 2 GB free, and the upgrade went successfully. After the upgrade there was still 2 GB free.
Then I wanted to download the songs again, and here something went wrong:
I went to iTunes Store > More > Purchased > Music, and clicked on "Download all".
When the download process was completed, there was about 500 MB free space, but I noticed that some of the tracks, and even a complete album, were actually not in the playlists; in another album only one of the 30 tracks or so was downloaded. So I went again into iTunes Store > More > Purchased > Music, and indeed some of the tracks were still marked as "to download", with a little cloud in front of them.
When I tried to click on one of these little clouds to download a given track, the track seemed to be downloaded, but as soon as the download was finished the little cloud reappeared again, and the track wasn't added to the playlists.
I tried to repeat that process a few times, until I noticed that there was now only 90 MB of free space.
I then tried to download one more track that was 10 MB large, and after this there was only 80 MB of free space.
So it seems that the tracks are indeed downloaded (and downloaded again if I click again on the little cloud) in a place where they use disk space without being otherwise accessible.
What can I do to:
1. download the tracks correctly so that they appear in the playlists?
2. clean up the space that was wasted?
Many thanks in advance!

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those tracks and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

ITunes crashes every time I try to access the iTunes store

Anyone else getting the error below when opening the iTunes store? Happens every time I try to go the iTunes store home page. Interesting thing is I can still get App Store updates (for my iPod Touch) via iTunes, even though those are going to the store. One of the primary things I know is different in my environment is that I had to restore Java JDK 1.4 and 1.5 (I'm a Java developer and need those to do my work) so I undid Apple's stupid soft links that point 1.4 and 1.5 to 1.6. Even so, I've reverted my changes and it still doesn't work.
The one feature of this constant crashing is that I save money by not buying any music and apps on iTunes. Maybe the crashing is a feature...
Process: iTunes [50336]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 9.1.1 (9.1.1)
Build Info: iTunes-9111101~2
Code Type: X86 (Native)
Parent Process: launchd [526]
Date/Time: 2010-04-28 08:53:14.485 -0400
OS Version: Mac OS X 10.6.3 (10D573)
Report Version: 6
Interval Since Last Report: 821311 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 509 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 54595750-E747-4499-BDAA-343F7818241B
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x9489dd04 CFRelease + 196
1 com.apple.JavaVM 0x1a26d4da CreateInstalledFrameworkJVMInformation + 407
2 com.apple.JavaVM 0x1a26a00c CreateListOfAllInstalledJVMs + 30
3 com.apple.JavaVM 0x1a26d147 CreateCompleteJVMListSortedByUserPrefsForTask + 90
4 com.apple.JavaVM 0x1a2694f3 JVMCreateJVMListOfCurrentArchitectureForTask + 20
5 com.apple.JavaPluginCocoa 0x1665da09 0x1665d000 + 2569
6 com.apple.JavaPluginCocoa 0x1665dbfe BP_CreatePluginMIMETypesPreferences + 102
7 com.apple.WebKit 0x905986f4 -[WebBasePluginPackage createPropertyListFile] + 52
8 com.apple.WebKit 0x90598665 -[WebBasePluginPackage pListForPath:createFile:] + 149
9 com.apple.WebKit 0x90597814 -[WebBasePluginPackage getPluginInfoFromPLists] + 436
10 com.apple.WebKit 0x9059704f -[WebPluginPackage initWithPath:] + 287
11 com.apple.WebKit 0x90596ed6 +[WebBasePluginPackage pluginWithPath:] + 70
12 com.apple.WebKit 0x90596dd0 -[WebPluginDatabase(Internal) _scanForNewPlugins] + 480
13 com.apple.WebKit 0x90596805 -[WebPluginDatabase refresh] + 101
14 com.apple.WebKit 0x90596595 +[WebPluginDatabase sharedDatabase] + 181
15 com.apple.WebKit 0x905964c5 -[WebViewFactory pluginsInfo] + 37
16 com.apple.WebCore 0x975e249a WebCore::PluginData::initPlugins() + 186
17 com.apple.WebCore 0x975e234a WebCore::PluginData::PluginData(WebCore::Page const*) + 74
18 com.apple.WebCore 0x975e22ba WebCore::Page::pluginData() const + 90
19 com.apple.WebCore 0x975e2211 WebCore::PluginArray::length() const + 17
20 com.apple.WebCore 0x975e2186 WebCore::jsPluginArrayLength(JSC::ExecState*, JSC::Identifier const&, JSC::PropertySlot const&) + 38
21 com.apple.JavaScriptCore 0x92c99bb8 JSC::JSValue::get(JSC::ExecState*, JSC::Identifier const&, JSC::PropertySlot&) const + 344
22 ??? 0x1dd090e0 0 + 500207840
23 com.apple.WebCore 0x97ac93a0 WebCore::JSPluginArray::~JSPluginArray() + 0
24 ??? 0x000007e9 0 + 2025
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x923beb42 kevent + 10
1 libSystem.B.dylib 0x923bf25c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x923be719 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x923be4be dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x923bdf41 pthreadwqthread + 390
5 libSystem.B.dylib 0x923bdd86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
1 libSystem.B.dylib 0x92398a67 mach_msg + 68
2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
7 libSystem.B.dylib 0x923c589e thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x92398342 semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x923c5eb8 pthread_condwait + 1089
2 libSystem.B.dylib 0x9240e42f pthreadcondwait + 48
3 com.apple.iTunes 0x0001ceb3 0x1000 + 114355
4 com.apple.iTunes 0x0001c407 0x1000 + 111623
5 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
6 libSystem.B.dylib 0x923c589e thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x923b7286 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9490d82d __CFSocketManager + 1085
2 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
3 libSystem.B.dylib 0x923c589e thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9245f46a accept$NOCANCEL$UNIX2003 + 10
1 libSystem.B.dylib 0x9245e342 accept + 32
2 com.apple.iTunes 0x003c942c 0x1000 + 3965996
3 com.apple.iTunes 0x0042c0f9 0x1000 + 4370681
4 com.apple.iTunes 0x0042c1c7 0x1000 + 4370887
5 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
6 libSystem.B.dylib 0x923c589e thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9245f46a accept$NOCANCEL$UNIX2003 + 10
1 libSystem.B.dylib 0x9245e342 accept + 32
2 com.apple.iTunes 0x003c942c 0x1000 + 3965996
3 com.apple.iTunes 0x0042c0f9 0x1000 + 4370681
4 com.apple.iTunes 0x0042c1c7 0x1000 + 4370887
5 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
6 libSystem.B.dylib 0x923c589e thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
1 libSystem.B.dylib 0x92398a67 mach_msg + 68
2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
7 libSystem.B.dylib 0x923c589e thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
1 libSystem.B.dylib 0x92398a67 mach_msg + 68
2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
7 libSystem.B.dylib 0x923c589e thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
1 libSystem.B.dylib 0x92398a67 mach_msg + 68
2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
7 libSystem.B.dylib 0x923c589e thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
1 libSystem.B.dylib 0x92398a67 mach_msg + 68
2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
7 libSystem.B.dylib 0x923c589e thread_start + 34
Thread 11: JavaScriptCore: FastMalloc scavenger
0 libSystem.B.dylib 0x923c6262 _semwaitsignal + 10
1 libSystem.B.dylib 0x923c5f1e pthread_condwait + 1191
2 libSystem.B.dylib 0x923c7bb8 pthreadcondwait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x92d623e6 ***::TCMalloc_PageHeap::scavengerThread() + 614
4 libSystem.B.dylib 0x923c589e thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
1 libSystem.B.dylib 0x92398a67 mach_msg + 68
2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
7 libSystem.B.dylib 0x923c589e thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
1 libSystem.B.dylib 0x92398a67 mach_msg + 68
2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
7 libSystem.B.dylib 0x923c589e thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
1 libSystem.B.dylib 0x92398a67 mach_msg + 68
2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
7 libSystem.B.dylib 0x923c589e thread_start + 34
Thread 15: Dispatch queue: com.apple.CFURLCACHEworkqueue
0 libsqlite3.dylib 0x904d23cf balance_nonroot + 2175
1 libsqlite3.dylib 0x904d1620 balance + 96
2 libsqlite3.dylib 0x904e783c sqlite3BtreeInsert + 1228
3 libsqlite3.dylib 0x9053e30d sqlite3VdbeExec + 9421
4 libsqlite3.dylib 0x90548857 sqlite3_step + 1639
5 com.apple.CFNetwork 0x91dc1e8f _CFURLCache::StepSQLStatementToCompletion(sqlite3stmt*, long) + 35
6 com.apple.CFNetwork 0x91dc0e89 _CFURLCache::ExecuteSQLInsert(CFCachedURLResponse const*, __CFString const*, _CFURLRequest const*) + 1395
7 com.apple.CFNetwork 0x91daa959 ProcessCacheTasks(__CFURLCache*) + 484
8 com.apple.CFNetwork 0x91daa1ba _CFURLCacheTimerCallback(void*) + 211
9 com.apple.CFNetwork 0x91dc07c7 _CFURLCacheCreate_block_invoke3 + 65
10 libSystem.B.dylib 0x923ccc58 dispatch_source_latch_andcall + 62
11 libSystem.B.dylib 0x923bfb92 dispatch_sourceinvoke + 210
12 libSystem.B.dylib 0x923be719 dispatch_queueinvoke + 163
13 libSystem.B.dylib 0x923bec55 dispatch_queuedrain + 258
14 libSystem.B.dylib 0x923be6a8 dispatch_queueinvoke + 50
15 libSystem.B.dylib 0x923be4be dispatch_workerthread2 + 240
16 libSystem.B.dylib 0x923bdf41 pthreadwqthread + 390
17 libSystem.B.dylib 0x923bdd86 start_wqthread + 30
Thread 16:
0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
1 libSystem.B.dylib 0x92398a67 mach_msg + 68
2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
7 libSystem.B.dylib 0x923c589e thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x923bdbd2 _workqkernreturn + 10
1 libSystem.B.dylib 0x923be168 pthreadwqthread + 941
2 libSystem.B.dylib 0x923bdd86 start_wqthread + 30
Thread 18:
0 libSystem.B.dylib 0x923bdbd2 _workqkernreturn + 10
1 libSystem.B.dylib 0x923be168 pthreadwqthread + 941
2 libSystem.B.dylib 0x923bdd86 start_wqthread + 30
Thread 19:
0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
1 libSystem.B.dylib 0x92398a67 mach_msg + 68
2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x948ccf21 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x91721434 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x916e88dc -[NSThread main] + 45
7 com.apple.Foundation 0x916e888c _NSThread__main_ + 1499
8 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
9 libSystem.B.dylib 0x923c589e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9489dc4d ecx: 0x0016c5d0 edx: 0x00000001
edi: 0x1b9711a0 esi: 0x00000000 ebp: 0xbfffccc8 esp: 0xbfffccb0
ss: 0x0000001f efl: 0x00000246 eip: 0x9489dd04 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x579c8000
Binary Images:
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0xe8b000 - 0xe93ff7 com.apple.ipodsynchronization 3.0 (116) <B41B2240-34E9-4A5E-A210-F02D99E3C00E> /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
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0x419a000 - 0x419bfff +com.ecamm.pluginloader Ecamm Plugin Loader v1.0.5 (1.0.5) /Library/InputManagers/Ecamm/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader
0x41a1000 - 0x41a1ffd +com.yazsoft.SDEnhancer ??? (1.0) <C3722E3E-2226-4B25-5FAE-7FBD460B0A22> /Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/MacOS/SpeedDownloadEnhancer
0x41a6000 - 0x41a7fff +com.1passwd.InputManager 2.5.8 (5968) <4A20D22A-BB25-15AC-6E72-8631964A8239> /Library/InputManagers/1PasswdIM/1PasswdIM.bundle/Contents/MacOS/1PasswdIM
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0x437e000 - 0x43caff3 com.apple.mobiledevice 319.14 (319.14) <E7AE7289-8D5C-AB71-E527-78A60AF9BED4> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x43e8000 - 0x43edff7 com.apple.AppleMPEG2Codec 1.0.1 (220) <6FDFF3C8-7ECE-CB74-1374-9C0230C54F78> /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
0x4700000 - 0x4726fff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <32607000-7573-6D51-ABC3-420B4A0D6629> /usr/lib/libssl.0.9.7.dylib
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0x163f1000 - 0x163f6ff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <8511A037-AFDE-5D1A-67DA-1B4837432D85> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
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0x1ba00000 - 0x1bbf6ff3 +net.telestream.wmv.import 2.1.2.72 (2.1.2.72) /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
0x1bc27000 - 0x1bdd8fce +net.telestream.wmv.advanced 2.1.2.72 (2.1.2.72) /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced
0x1be1b000 - 0x1be70fef com.apple.AppleProResDecoder 2.0 (223) <793BA98A-2E7D-1C39-998D-805B60034DF4> /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
0x1bea8000 - 0x1bf22fe3 com.apple.AppleVAH264HW.component 2.0 (1.0) <0FC65A8D-3E68-BC03-284B-EFACF6915686> /System/Library/QuickTime/AppleVAH264HW.component/Contents/MacOS/AppleVAH264HW
0x1bfe5000 - 0x1bffffc3 com.apple.AppleIntermediateCodec 1.2 (145) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x1c004000 - 0x1c01dfe7 com.apple.applepixletvideo 1.2.19 (1.2d19) <4A68731C-8071-6CF5-012C-40F00CD1333A> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x70000000 - 0x700caffb com.apple.audio.units.Components 1.6.1 (1.6.1) <AEC44B68-A209-4093-36B0-7B740361249B> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <211AF0DD-42D9-79C8-BB6A-1F4BEEF4B4AB> /usr/lib/dyld
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0x92544000 - 0x92548ff7 IOSurface ??? (???) <4B825ADA-8DBE-6BA2-1AB3-307D2C3AFCA8> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
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0x99533000 - 0x99604fe3 ColorSyncDeprecated.dylib 4.6.0 (compatibility 1.0.0) <0A608513-31AD-D533-8386-10245FD62057> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x99605000 - 0x996cffef com.apple.CoreServices.OSServices 357 (357) <764872C3-AE30-7F54-494D-4BA3CE4F4DFB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <06A5336A-A6F6-4E62-F55F-4909A64631C2> /usr/lib/libSystem.B.dylib
Model: MacPro1,1, BootROM MP11.005C.B08, 4 processors, Dual-Core Intel Xeon, 2 GHz, 4 GB, SMC 1.7f10
Graphics: NVIDIA GeForce 7300 GT, NVIDIA GeForce 7300 GT, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.1f4, 2 service, 19 devices, 1 incoming serial ports
Network Service: Built-in Ethernet 1, Ethernet, en0
PCI Card: NVIDIA GeForce 7300 GT, Display, Slot-1
Serial ATA Device: ST3250820AS P, 232.89 GB
Serial ATA Device: WDC WD10EACS-00D6B1, 931.51 GB
Serial ATA Device: ST3320620AS, 298.09 GB
Serial ATA Device: WDC WD10EACS-14ZJB0, 931.51 GB
Parallel ATA Device: OPTIARC DVD RW AD-7170A, 2.91 GB
USB Device: Hub, 0x0409 (NEC Corporation), 0x005a, 0xfd400000
USB Device: Back-UPS XS 1300 LCD FW:836.H5 .D USB FW:H5, 0x051d (American Power Conversion), 0x0002, 0xfd430000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x5d200000
USB Device: Microsoft Wireless Optical Desktop® 1.00, 0x045e (Microsoft Corporation), 0x008a, 0x3d100000
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: 1394 Storage Front Panel*, Maxtor, Up to 400 Mb/sec

Removing the old JVMs (much to my disliking) solved this problem. I don't know why in the world Apple thinks Java 1.6 is the same as Java 1.5.

8.1.1 has broken my iTunes store

I updated to 8.1.1 on both iMac G4 and PB. Neither machine is now playing videos or films (as previews) from the store properly. The preview eventually plays but at the same time the progress bar in the top window disappears. When the video finishes all pictures are lost and returning to the iTunes store home page only text is presented. Futhermore, going back to my library, store and playlist menu on the left hand side, all the information is erased and songs in the library have disappeared. I can only get it all back by quitting iTunes.
Any ideas anyone? Thanks,
Geoff.

actually, scratch that - I fixed it.
Apparently ZoneAlarmPro was running hidden.

ITunes Store Home

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