ITunes Store image links do not display - previews & purchases do not work

PLEASE HELP!
Below are the images of what I am seeing.
And I promise you I have really made an effort to research and try to resolve this without success. I have even run iTunes on a completely seperate computer and a different login (both OS user login and iTunes store login) and have the exact same issue.
I have reinstalled with a reboot (several attempts), performed a winsock reset, followed procedures in TS4123 for LSP conflicts, I have cleared my cache, I have checked for Firewall issues, I have restarted my cable modem, I have copied iTunes store links to a browser to check that images are displaying - nothing resolves this problem.
Email support has only recommended what is already posted in communities forum and on the knowledge base.
I have seen that in past there have been posts related to this specific issue but were not answered (for what I found). It seems that unless you are having a complete white screen when accessing the iTunes store that there is no solution for a problem like mine??
Also only "Ping" will display all images for image links.
Thanks in advance for any help / feedback!
and
* .... I should reiterate that I can not make any purchases, save to wish list, watch or listen to previews.

Update:
Still trying to resolve this problem (been working on it for the better part of 2 days now)
KB - TS1379  ( http://support.apple.com/kb/TS1379 )  Also does not resolve this issue...
Still need help please.

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