ITunes store in iTunes 12.0.1.26

I am not able to open iTunes Store in iTunes 12.0.1.26. I get an error message. My OS is Windows 8.1

If you go into Edit > Preferences and select the Parental tab, do you currently have the iTunes store disabled :

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Movies i bought from the itunes store and they wont sync to my ipod

I had bought an ipod for my daughters birthday n i had purchased several movies from the itunes store and they downloaded n they show up in my library n wheni check them to sync to her ipod....it shows a pop up block that says that it cannot be copied to this ipod cause it is not supportrd by this ipod. my baby is really wanting to use it n I downloaded the itunes 10 & updated her ipod software to 4.3.3 i think that i did all the necessary updated and downloads now what do i do...i've been on this comp eversince 11:00am this morning and it is still now 1:29am....i dont know....if anyone has any suggestions..they r welcomed

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

HT203167 A movie I purchased in the iTunes store is missing. It isn't hidden and doesn't show up in search. I've followed support steps. Where is it and how do I find it? I believe I originally purchased the film on my 1st Gen AppleTV.

A movie I purchased in the iTunes store is missing. It isn't hidden and doesn't show up in search. I've followed support steps. Where is it and how do I find it? I believe I originally purchased the film on my 1st Gen AppleTV...other movies show up. Help.

It was Love Actually. It's been in my library a few years but is now missing. It's odd...it isn't even in the iTunes Store anymore. I think there is a rights issue because a message appeared in the store saying it wasn't available at this time in the U. S. store. Still, if I bought it years ago it should be in my library or I should get a refund....

Songs that I have purchased are missing in iTunes (file not found/exclmation point), and do not show up in the iTunes Store for download.

I have a laptop that has (or had) pretty much all of my music, both burned from CDs and downloaded from iTunes. My 17 year old son on occasion syncs his iPhone and iPad with this laptop. As of the last sync (as best I can determine), many songs that I purchased in the past few years are now missing, in that they have an exclamation point to the left of the song title, and when I try to play the song, I get an error message that says "The song could not be used because the original file could not be found" or something to that effect. As it turns out, the file seems to be erased. This has happened multiple times, and I could be wrong, but I believe that there are some songs that had the exclmation point last time he synced that now don't, and vice-versa. There is not an obvious correlation or grouping as to why these songs are missing (e.g,. they were not all purchased on the same date, not all songs from one artist are missing, etc.).
Since most of these songs have been purchased through iTunes through my account, my reaction was to go to the iTunes store, log in with my account, and re-download them. Problem is, all of these songs instead ask me to purchase the song, instead of displaying a "cloud" logo. Therefore, it appears that I have to re-purchase these songs, which does not sound correct.
Questions: Does anyone know, most importantly (to get an immediate fix):
1. How can I re-download these songs and why doesn't iTunes Store recognize that I have already purchased them?
and perhaps as important (more of a long-term question):
2. Why does this happen and how can I prevent this from happening again (since it has happened multiple times)?
Thanks.

1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2

HT201272 I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else.

I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else. My phone is not syncing properly, I wanted to add another playlist to it that I created on my Mac. I pluged in my phone and made sure the playlist I wanted to add was checked to be on my phone when I synced.
The playlist I wanted to add was "Country." It is clearly checked. I also wanted to add the "Recently Added" playlist, which I also checked before sycing. Currently, my phone only has the "Purchased" playlist and my "All Songs" playlist on it. When I hit sync, iTunes added another playlist automatically added another playlist to the list above and checked it. It was titled "ALL SONGS 1" and had ten fewer songs in it than the playlist I had created, "ALL SONGS" had. This playlist, however does not show up on my phone after syncing, nor does "Country" or "Recently Added." (Every time I sync, another playlist is created as "ALL SONGS 2, 3, 4, etc.") One of the songs (I have not, yet checked the other songs) that I purchased from within iTunes Radio shows up in the "ALL SONGS 1" on this screen:
But does not show up anywhere else. This playlist does not show up anywhere but the two screens above. The ALL SONGS 1 or 2 playlists do not show up here:
When I search for those song in my library, it shows that I do not have them:
But if I go to the iTunes store, I get the play button and not the price of the song:
This is what things look like from my phone's side of things:
"Summertime Sadness," one of the songs I bought from iTunes Radio, does not show up in the iTunes store under purchased "All" or "Not on This iPhone"
But, it does show up under "Recent Purchases"
Also, this is what playlists are on my phone after syncing a million times:
Only what was on there before I started any of this. "Summertime Sadness" and the other songs I bought from inside iTunes Radio, do not show up in either of these playlists. Please, help me.

Hi Petrafin,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
You can download your purchases directly to your computer.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
- Judy

HT1689 I can reach the iTunes Store from my iPod Touch, but it will not open on my PC running Windows 7. Message shows that iTunes has stopped working. This happens every time. I have updated iTunes Software. Will not solve the problem. What is wrong

I have uninstalled iTunes several times and reinstalled it on my PC running Window 7 with all updated loaded. When I click on the iTunes Store Box, Nothing happens except for a message that reads:
          iTunes has stopped working.
The following items give me a choice, but no answer comes up. The computer will shut down the website.
          "Check online for a solution and close the program"
          "Close the program."
There is an item below the box that is selectable for View problem details. When clicked a long list of items show up. I have listed some of the problems as written, but I do not understand them. I know the iTunes Store has been available on earlier versions of of iTunes but is not on this version. How can we go back and download an earlier version of iTunes?
     Here are some of the Problem Details:
     "Problem signature: APPCRASH
     Application Name:     iTunes.exe
     Application Version: 11.0.1.12
     Application Timestamp: 50c8fc7e"

I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony

After upgrading to iOS 8 I can not open iTunes and iTunes store. Furthermore I cannot even update my app like Facebook etc

I Upgraded my iPad mini with retina screen 16 GB to iOS 8. I'm facing weird issues..i can't open iTunes , itunes store and can't upgrade app which I have downloaded..furthermore my iPad became slow..I don't understand what to do...please help me

Hey ahmedfromtanta,
Thanks for the question. After reviewing your post, it sounds like trouble with Wi-Fi. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iOS: Troubleshooting Wi-Fi networks and connections
Thanks for using Apple Support Communities.
Have a nice day,
Mario

How do I change my Ipad to access Itunes store in a different country than the one I usually use and have my account with?

I usually use the Itunes application on my Ipad in FRence and use the French Itunes store. I am now in Cyprus and after synchronising my Ipad there I now can access the US Itunes Store but my purchases are refused as my account is with the French Itunes store. How do I either open an account with the US Itunes store or revert to the French Itunes store on my Ipad?

synchronising is not the problem i think, you need a new US apple id. i only have a malaysian credit card but i have separate ids for US UK and Malaysia. i have travelled to these 3 countries and have home adresses in each country but for buying stuff, I use an iTunes store card instead of a credit card cos its easier. you do not need a credit card that must have billing address from the same country as the iTunes store. So I would suggest if you are currently based in the US go the nearest apple store buy an iTunes store card (i buy in multiples of US$100 with a credit card) and use your current US home address as the US iTunes address.
so log off your french iTunes store account, create new US apple id for your iTunes store account using your current US address and then redeem your itunes store card and voila you are set to go. (did i mention you will also need a new separate email address for the new apple id) i have one each from gmail, yahoo and hotmail for each separate id.
the only drawback is that when you want to do an update for the apps that you buy from the different iTunes store, you must log in to that iTunes store account ie if you buy an app from the US store you must log in and update with the US store id and to update the apps from the French store you must log off from the US store and log in again with the french store id.
hope this makes sense to you.

Can I Use iTunes Store without Storing Bank Accounts, etc, in my Profile?

Hi
Today a fraudulent charge of $89.99 appeared on my iTunes account. This suggests that a hacker has obtained my password, and hence access to all information in my iTunes account, including credit card or Paypal account information. I can deal with having to claim refunds for fraudulent iTunes purchases, but I cannot afford to risk ID Theft, or to have my back account information in the possession of hackers.
(1) Is it possible to maintain an iTunes account that does not store bank accounts, and ideally stores no personal information other than my email address?
(2) If I can do this, I assume I'd then have to enter that information for each purchase. Will this information be expunged once the ourchase is complete? Or would it remain on the system in some form, accessible to hackers?
(3) If (1) is not possible, how do I cancel my iTunes account? There does not seem to be such an option on the iTunes Account Management screens.
Thanks,
Chris

You can remove your credit card from your account. Go into the account, click "Edit payment information" and you will see the option under credit card to click "None."
For purchasing, you can either enter the card info per transaction, or you can start using iTunes gift cards which are readily available.

Should we share itunes store account if we use home sharing?

Right now, my children and I share an itunes store account, but it is getting hard to manage their itunes gift cards this way. Should I just bite the bullet and have them each get their own account? How will this affect home sharing? Do we just have to authorize multiple itunes store accounts on all the computers or does that even matter now that the content is no longer copy-protected. I only have some copy-protected items on the one original account and it is quite a bit of money to upgrade them so I would rather not do that. How would this work with syncing devices?

No home sharing does not delete anything. It does exactly what it says it does, it shares your music library with others and vise versa. I use it all the time in my home, and works perfectly. All it does is wirelessly adds music to your music library that you are able to play. Do you need help setting up iTunes Home Sharing?
Let me know if there is anything else I can help you with,
Cheers,
Allen

How can I use the old Apple TV with new iTunes? It tells me to input a code in iTunes but iTunes no longer has a spot to input this code to allow sync. I can access the iTunes Store fine, just none of my Library

How can I use the old Apple TV with new iTunes? It tells me to input a code in iTunes but iTunes no longer has a spot to input this code to allow sync. I can access the iTunes Store fine, just none of my Library

read this
https://discussions.apple.com/message/20429789#20429789

HT1296 I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?

I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?

You copy them from your old computer or your backup copy of your old computer.
The iphone is not a backup/storage device.

HT2534 I am from the U.S, now currently in the Czech Republic. Just bought an iphone with vodafone. I can't get past the account setting on itunes, etc...either way, How do I get ENGLISH SPEAKING HELP instead of being redirected to the Czech Language stor

I am somewhat new to apple products. I am from the U.S. and currently studying in the Czech Republic.
I have an itouch with an apple ID, but lately I can't get it to charge or work. After pluggin the usb recharge cable to the computer at my universities facility, it gives a black page with a picture of the cable and the arrow pointing to itunes logo. The school's computer labs don't have i tunes or anything like that.
I also just got an iphone 4S and have been trying to set up and i can't seem to complete the process for the itunes so i can install the apps i had in the itouch and also to get new apps. It stops me and says to contact the itunes for support right after the input of address and phone number information, etc...
The purchase was made in the czech republic from a vodafone store, but if i remember right i configured it to US settings so I don't have to deal so much with everything showing up in Czech.
I tried getting help by going to the support, but after putting in my name, email, phone number for scheduling a call with them it rejects the phone number because i am putting in my czech phone number. Putting in my previous US number would be useless because I am not in the US and that number is probably inactive.
I would to get some English speaking support while being here in the czech republic.
Any advice?
-peteMD-

If you are completely confident that you didn't hide it, then you purchased those with different apple id. If you completely confident that you purchases with same apple id then you have hidden it. One of the other or you are speaking about a miracle. While miracles are possible they are not very likely. Remember
Occam's razor?

HT201272 I purchased an audiobook on itunes and it will not download to my ipad. I can find it in my account on the itunes store on the computer. How do I get it to my ipad? So frustrated, please help

Can't download audiobook that I purchased onto my ipad. any help would be greatly appreciated

See here: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
B-rock

I just made an new Itunes account and cannot get past the accepting terms and conditons page to use the Itunes store how can i finish and redeem my code

I cannot use Itunes store to redeem my gift card because it says that my apple id has not been used in the Itunes store yet. When I click review i then clicked continue and everytime that I agree to the terms and policies on the second page it just sends me back to the top of the page and doesnt allow me to go any farther in the itunes store process any idea of how to get this to work?

Have you done as the message tells you and contacted iTunes Support ? If not (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption

TS1368 When I try to make a purchase at the App Store or iBook Store or iTunes an error message tells me my account is not valid at the UK store. I live in Canada so how did I get to be connected to the UK and how can I get back to Canada?

When I try to make a purchase at the App Store or iBook store or at iTunes an error message tells me my account is not valid for the UK store. I've no idea how I got connected there and I'd like help getting back to Canada where I live. Any suggestions?

Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done".

ITunes store in iTunes 12.0.1.26

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