Itunes store is blank when I open it

itunes store is blank when I open it

Same problem here -- latest 10.6.8 on a Santa Rosa Mac Book with 6 GB of RAM -- Safari 5.1.10 and iTunes 11.2.2 -- noticed that the song lists don't display, just a blank area where the song listing SHOULD display -- shows a slider to the right, but nothing on the list. Can play online radio just fine -- main default iTunes store window looks normal, and I can select one of the songs from the default store window, and it plays just fine -- but if I search for Fleetwood Mac or Boston, of which iTunes carries both, song list comes up blank -- other Fleetwood Mac non-song offering show normally.
Hold on -- now it is WORKING -- I used Safari to log into this Apple Help section using my active Apple ID, and I was presented with some sort of Apple license agreement and checkbox before I was able to proceed to this help section to comment -- I wonder if iTunes was hung up because I had not yet agreed to the latest Apple ID User(?) license agreement, but iTunes was not showing me the agreement so that I could check the box, etc.
Anyone having this problem, double-check that Apple has you on record per the latest license agreement -- my iTunes was showing that I was logged in using my correct Apple ID (only have one), but never displayed anything about a license agreement -- only when I logged into this Apple trouble-shooting help section via Safari was I presented with a license agreement update notification screen -- which, once agreed, seems to have cleared up my iTunes Store song list blanking problem.

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Why does my itunes screen go blank when i open itunes, Why does my itunes screen go blank when i open itunes

Mu ipad mini will not show movies or anything else in itunes it goes blank even when i search

Reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings will be reset.

ITunes Store keeps crashing when I open it!

I currently have Windows 7 Home Premium 64 bit and iTunes 11.1.3 installed on my laptop.
Every time I try and use iTunes, I can open it, but when I get to the store, it always freezes, tells me that there was an issue with iTunes, and closes itself.
I have moved the QTMovieWin.dll file from the Common Files folder to the iTunes folder, and I've updated my Environment Variables so that it now reads this:
C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\DLLShared\;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files (x86)\Common Files\Apple\Apple Application Support\
Which, as I understand it, is exactly how it's supposed to read when the environment variables are updated. But it's STILL crashing! Is it because I have an outdated version of Windows, or is it a problem with the iTunes installation itself? Everything but the store works just fine!

Hi yoel69,
Welcome to the Support Communities!
To address this issue, I would suggest restarting and/or resetting the iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that does not resolve the issue, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Cheers,
- Judy

The app store is indicating that I have several apps to update, but the updates screen in the app store remains blank when i open to it

I've tried turning it off and then back on as well as a hard reset. This problem predated the IOS 6.1 update and remained after the update. I assume I can bypass this by updating the apps with the phone plugged into the computer, but I'd prefer to solve the problem from the phone itself.

Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
Note: You will not lose any data.
if there is a problem before the update, then updating will not solved.
If no joy, restore from backup using iTunes.
Lastly, restore as new without the backup.

Error 0x80090318 and lots of other errorsI live in Iran Yesterday i wanted to use itunes store for windows ; when i have open itunes it gives me the error 0x80090318 . I have search the wb alot and i have check lots of Iranian and English website but ha

I live in Iran
Yesterday I wanted to use iTunes store for windows ; when i have open iTunes it gives me the error 0x80090318 .
I have search the web alot and i have check lots of Iranian and English website but have not find any solution for
this problem . Today I have find a software called "Hide my IP" i have opened up that
when this software was opened , itunes have said "iTunes can't verify the identify of the server "init.itunes.apple.com"".
then i have click on "continue" then iTunes said "iTunes could not connect to the iTunes Store. An unknown error occurred (310)."
And theres a matter that i think that have a connection with this topic and thats , that when i want to go to the lots
of websites like Google Yahoo! Mail and lots of other website my both browser ( FireFox and IE ) will say" This connection is untrusted " .
I think the solution of my second problem is the solution of my first problem too !

Tried all the rest on this site did not work for me
Follow the link below & this one sorted it for me, it was a conflict in programs using Winsock & I got rid of my old program,
Sorted.
http://support.apple.com/kb/TS4123
Tom Ireland

TS1424 Secure Link to iTunes Store failed, and when I click on Help, the help box is blank. I have a 25Mbit up and down. 64 bit PC running window 7 home premium

Secure Link to iTunes Store Failed. When I click on the help button to the right, and the new help window pops up, it is blank with zero infomation on how to correct the "Secure Link to iTunes Store"

A few things may resulted in this. Did it just happen over night?
Can you make sure your date, and time including time zone settings are correct?
What are you using to correct from?

ITunes keeps shutting down when I open it up. The message says iTunes has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solutions is found.

iTunes keeps shutting down when I open it up. The message says iTunes has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solutions is found.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried something like the above then try opening iTunes in safe mode (press and hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud Purchases. You may find that iTunes opens normally now.
tt2

I can not read any contents in my yahoo inbox messages? It is blank when i opened my message. Are there any setting or updated that i missed? Please give me some advices? Thank you. Phuong

Question:
I can not read any contents in my yahoo inbox messages? It is blank when i opened my message. Are there any setting or updated that i missed? Please give me some advices? Thank you. Phuong

Hi AM_Kidd.
Thanks for your reply.
I have done a complete uninstall and re install of iTunes and all related apple programs from my laptop through control panel, add remove programs and also by going through program files and deleting all tracers of any left over folders remove programs may have missed.
My apologies for forgetting to add this in my original post.
Thanks again

My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly.

My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
Has anyone else had this problem? If so how can I fix this?

Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

TS3297 I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!

I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
I've turned my iPad off, then on again, I've logged out of iTunes, and logged back in, I've updated my credit card information, but nothing seems to be working. Is this a problem within the app?

toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I rented a movie in the iTunes Store but now when I want to watch it it says; 'cannot load the movie' while it says the download has been completed.. What now? I already payed for it.

I rented a movie in the iTunes Store but now when I want to watch it it says; 'cannot load the movie' while it says the download has been completed.. What now? I already payed for it.

Did you rent the movie on your iPad? Are you trying to watch it on your iPad?
Do you have WiFi connectivity when trying to start viewing the movie?
You should have answered "yes" to all the above. If not, that is probably the source of your issue.

Just installed iTunes and it freezes when I open it

I just downloaded the current version of iTunes (4-8-09). when I open the program it just freezes. I use Firefox as my default browser. WMP has always been my default music player although during the installation i checked the box for iTunes to be the default. I also have Real Player installed (but I never use it). is there any reason iTunes freezes with these conditions? I am so lost. I have already uninstalled it and re-downloaded and re-installed it twice just to be sure I had a good file. PLEASE help me!

Read problem incorrectly
Message was edited by: hmacross

Accessing iTunes Store window stuck when I try to open. It won't let me click on anything else

When I open my iTunes a window pops up saying "Accessing iTunes Store" it won't let me click on anything else....SOMEONE PLEASE HELP ME!!!

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Why does iTunes Store stop working when I try to view a certain category?

When I go to the iTunes store, I try to browse through the different apps. For example, I will click on "Entertainment" then on "Top Free Apps" then it will show a blank screen then my computer will say iTunes is not responding and shuts off. What can I do to fix this issue?

You don't have the typical symptoms that I associate the following issue with (normally the error kicks in just when folks visit the Store), but just in case try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message

Cannot update Apps, some pages within the iTunes Store are blank

About 2 weeks ago, I started having problems with iTunes.
1) I can update Apps on my iPhone, but I can no longer login to iTunes (11.3.1) and update my my Apps on my Mac (OSX 10.9.4), as the Mac is not recognizing my password, although my iPhone is.
2) When I open the iTunes Store to search for music/movies, etc. not all of the pages within the iTunes Store have content. For example, the "Home Page", "Music", "Movies", "TV Shows", "Books" pages all work and have content. The "App Store", "Podcasts" & iTunesU pages are completely blank and have no content. Also when I Search for certain items, it's hit or miss. Sometimes the search brings something back, and again sometime the search bring back a blank page.
We brought out Mac into an Apple Store yesterday (8/15) and they did not no what is going on. The reinstall the OSX software and we backed up fro a Time machine backup, but it did not fix the issue.
Could this possibly be a glitch in the iTunes software? Would we need to uninstall and reinstall iTunes?
Any help is greatly appreciated. Thank you.

EtreCheck version: 1.9.13 (49)
Report generated August 16, 2014 at 10:17:53 AM EDT
Hardware Information: ?
    MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)
    MacBook Pro - model: MacBookPro5,4
    1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
    4 GB RAM
Video Information: ?
    NVIDIA GeForce 9400M - VRAM: 256 MB
        Color LCD 1440 x 900
System Software: ?
    OS X 10.9.4 (13E28) - Uptime: 0 days 1:33:13
Disk Information: ?
    FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)
    S.M.A.R.T. Status: Verified
        EFI (disk0s1) <not mounted>: 209.7 MB
        Macintosh HD (disk0s2) / [Startup]: 249.2 GB (46.61 GB free)
        Recovery HD (disk0s3) <not mounted>: 650 MB
    HL-DT-ST DVDRW GS23N
USB Information: ?
    Apple Internal Memory Card Reader
    Apple Inc. Built-in iSight
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Gatekeeper: ?
    Mac App Store and identified developers
Kernel Extensions: ?
    [loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
Launch Daemons: ?
    [loaded]    com.adobe.fpsaud.plist Support
    [loaded]    com.google.keystone.daemon.plist Support
    [loaded]    com.microsoft.office.licensing.helper.plist Support
    [loaded]    com.oracle.java.JavaUpdateHelper.plist Support
    [running]    com.splashtop.streamer-daemon.plist Support
    [loaded]    com.splashtop.streamer-srioframebuffer.plist Support
Launch Agents: ?
    [loaded]    com.google.keystone.agent.plist Support
    [not loaded]    com.splashtop.streamer-for-root.plist Support
    [running]    com.splashtop.streamer-for-user.plist Support
User Launch Agents: ?
    [loaded]    com.adobe.ARM.[...].plist Support
    [running]    com.akamai.single-user-client.plist Support
    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    [running]    com.spotify.webhelper.plist Support
    [running]    com.swarmcast.mlbnexdefautobahn.plist Support
User Login Items: ?
    MyTunesController
    EEventManager
    Genieo
    EEventManager
    HP Product Research
    HPEventHandler
    HP Scheduler
Internet Plug-ins: ?
    DirectorShockwave: Version: 11.5.8r612 Support
    o1dbrowserplugin: Version: 5.4.2.18903 Support
    Default Browser: Version: 537 - SDK 10.9
    NP2020Player: Version: 5.0.4.0 Support
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
    FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
    Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
    QuickTime Plugin: Version: 7.7.3
    googletalkbrowserplugin: Version: 5.4.2.18903 Support
    iPhotoPhotocast: Version: 7.0
    AdobePDFViewer: Version: 9.5.5 Support
    CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 Support
    SharePointBrowserPlugin: Version: 14.0.1 Support
    JavaAppletPlugin: Version: Java 7 Update 67 Check version
Audio Plug-ins: ?
    BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
    AirPlay: Version: 2.0 - SDK 10.9
    AppleAVBAudio: Version: 203.2 - SDK 10.9
    iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
    Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
    fbplugin_1_0_3: Version: (null) Support
    WebEx64: Version: 1.0 - SDK 10.5 Support
3rd Party Preference Panes: ?
    Akamai NetSession Preferences Support
    Flash Player Support
    Growl Support
    MacFUSE Support
Time Machine: ?
    Auto backup: YES
    Volumes being backed up:
    Destinations:
        Time Machine Backups [Local] (Last used)
        Total size: 465.44 GB
        Total number of backups: 24
        Oldest backup: 2013-11-02 04:41:58 +0000
        Last backup: 2014-08-08 10:37:22 +0000
        Size of backup disk: Excellent
            Backup size 465.44 GB > (Disk size 0 B X 3)
    Time Machine details may not be accurate.
    All volumes being backed up may not be listed.
Top Processes by CPU: ?
         7%    coreaudiod
         3%    WindowServer
         1%    Shazam
         1%    firefox
         0%    fontd
Top Processes by Memory: ?
    512 MB    firefox
    381 MB    iTunes
    139 MB    com.apple.IconServicesAgent
    70 MB    com.apple.iTunesLibraryService
    66 MB    mds_stores
Virtual Memory Information: ?
    921 MB    Free RAM
    1.73 GB    Active RAM
    616 MB    Inactive RAM
    526 MB    Wired RAM
    528 MB    Page-ins
    0 B    Page-outs

Itunes store is blank when I open it

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