ITunes store is currently unavailable only for most recently purchased content

I have a new issue: when attempting to access the three most recent TV series that I purchased, I get the error, "iTunes store is currently unavailable. Please try again later." This has been occurring consistently for the last three days, even after completely resetting the Apple TV and re-logging into my iTunes account. I can access newest series on my iPad and iTunes but Apple TV will not play them, only give me the error. It will, however, play anything I purchased prior to the three most recent purchases. Maddening!

I've been experiencing the same problem for the last several days. When clicking on certain TV shows (not specifically most recently purchased) through the purchased tab it goes straight to this error. The workaround by searching for the show works fine but is still a pain in the arse.
It's really annoying when you try and do the right thing by paying for content (often far more expensive than even physical mediums that aren't DRM'd up the wazoo) and we can't even watch it because of server problems.
Possibly more annoying is how crummy Apple service has become. I called to report the problem, they tell me to fill out a webform, they respond telling me to call. Seriously? Just fix your **** servers.

Similar Messages

"iTunes store is currently unavailable" for 1 show

My AppleTV2 (completely up to date) is stating "The iTunes store is currently unavailable. Try again later"---but only when I try to access one particular show. It connects perfectly fine for every other show. The show is still in the itunes library. I have restarted. Any idea how to resolve this?

Interesting. In geekgirl1975's case I assumed she (?) was trying to play the shows from the "cloud" (Apple's servers), the second column in the AppleTV's menu ("TV Shows", "Purchased"). But in your case you are trying to play them from the library on your computer (the fifth column in the AppleTV's menu, "Computers"), right? Hmmm. And the episodes which won't play on the AppleTV do play in iTunes?
The first thing to try is rebooting the AppleTV. Press and hold the Down and Menu buttons on the remote until the status light on the AppleTV blinks rapidly. Once the main menu appears you'll have to wait a bit longer before it will respond to the remote control (still booting).
If that doesn't solve the problem, it suggests the AppleTV uses a different verification mechanism than iTunes on the computer (otherwise why would the computer be able to play all the shows while the AppleTV can play only some of them?). I have an insane suggestion which probably won't work but it's worth a shot just for the sake of experimentation: try turning off "Send data to Apple" in the AppleTV settings menu (unless you already have it turned off). Don't get your hopes up. Probably pointless and irrelevant.

I'm getting messages that Netflix and the iTunes store are currently unavailable. This can't be a coincidence. also, my iTunes account works fine on my Mac, just not on the Apple TV.

I'm getting messages on Apple TV that netflix and the itunes store are currently unavailable. This can't be a coincidence. Also, the iTunes store is working fine on my Mac, the message is only on the apple TV. Does anyone come across this frequently?

1. An explanation for what? There is indeed a support number (which you can find on this page in "Contact Us" and you are limited to one support call in the first 90 days and if you have the AppleCare you have more than that available, so I'm not sure what you are whinning about (and it is whinning, trust me).
2. http://www.kelleytown.com/ikelleytown.htm#firewire
However, since I wrote that I've also found this link pretty well explaining why firewire is the only way to go as well (it's about video but the same principles apply to the iPod:
http://www.pcworld.idg.com.au/index.php/id;1847886895
3. Your computer is constantly changing whether you know it or not. Do you not apply any MS upgrades (or have them automatically applied for you?) Do you not have any antivirus on your machine (which applies its own upgrades)? Do you not, ever, ever, ever, open any email message, or download that cute little movie your friend sent you, or plug in any other device (like a digital camera or flashcard reader) or any of the other hundreds of things that change the computer environment.
It would be tempting to conclude a priori that the update you applied is now the problem, but if so, how do you explain the millions of others who apply the update without issues? The difference is in the software and settings on the witches brew that is a PC. So in a sense you are right in that the old firmware worked with the mess that is your computer and now the new one doesn't -- but it ain't up to Apple to fix your computer, and impossible for them to control the environment (oh, I guess unless you buy a Mac -- "coincidentally" Mac's use firewire for the iPod :>)
I dunno -- when 90% of all issues (100% of all connection issues) can be solved with the Adaptec 4300 I tend to have a lot less patience with folks. If you want to use the mess that is USB then you'll just have to deal with the fact that MS screwed it up big time and become more knowledgable on how to handle the problems.

I am getting error message that says "the iTunes store is currently unavailable......how do I fix this?

I keep getting iTunes store is currently unavailable when I try to view my purchased content on my apple tv 2. How can I fix this?

I just saw the date of the original post and so this doesn't help them...but anyone doing searches as I did for help...hopefully this will help you.
I posted this in another thread, but sounds like you have the same problem I have. I can watch youtube, and even trailers, but I cannot watch any of my purchased movies and I can't rent movies either. It originally started after my 5.1 update and sporadically I would get the error in loading content...now I get an iTunes connection error as well.
So, I finally decided to pay 20 bones for support to find out what is wrong. Apple support confirmed there is a "number of people" having this issue and he thought there would be an update soon since they have been working on the problem for a couple of weeks. And he told me they wouldn't charge me for the call.
A little frustrating.
Message was edited by: kojiericson

The iTunes Store is currently unavailable

Just started having this issues on my 2nd Gen Apple TV since I bought South Park Season 10. Since then everytime I try to watch an episode of series (I own several seasons) I get the message "The iTunes Store is currently unavailable". I'm able to watch other TV Shows I bought like Top Gear I just get this message if I try to watch South Park. Any ideas?
I've already completely restored my Apple TV and manually re-entered all my setting without any change, still have the error.

I don't have a solution to the error message, but I do have a work around. You can access the episodes by performing a search for South Park. Find the episodes that you purchased and you should be able to stream from there. Add the season to your Favorites for easier access in the future.

Itunes store is currently unavailable

My 3rd generation apple tv will play every purchased tv show I have except one series. When I click on it, I get "itunes store is currently unavailable. try again later." If I select it from my computer via home sharing, it plays no problem. Apple TV is playing all the other shows so the store is obviously available. Anybody have this issue and know how to fix it?

According to Apple, the servers in the US were overloaded at the time of the iPhone launch. Because it was done through iTunes, I think there was something to do with the servers. Maybe the hype is where you are now

Apple tv 2 says "iTunes store is currently unavailable. Try again later." on some rentals in iCloud.

Apple tv 2 says "iTunes store is currently unavailable. Try again later." on some rentals in iCloud. Anyone else seeing this?

I can access youtube and movie trailers. My location setting is set as United States - I don't know if there is another "store region" setting. I signed in & out & in again using my apple ID & password - all that works fine.

HT4381 When I try it go into Apple TV it says account sign in failed. The iTunes Store is currently unavailable. Could anyone please help with this? Thank you

Wen I try to go into my Apple TV it says account sign in failed then says the iTunes Store is unavailable. Dos anyone have any any input or solutions for this? Thank you

After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed.

The iTunes Store is currently unavailable. Try again Later.

My AppleTV won't let me view any of the French films I want to see tonight. It'll let me view and watch the previews for everything else, but just not French films, eg "Mes Amis, Mes Amours," "Odette Toulemonde" or "La Maison du Bonheur" --what's up with that? Does Apple have something against films?
I've tried restarting my AppleTV and also went to settings and did a full reset, which required me to reenter my network and info. But still has the same problem. I can go and view any other films, just not those ones... really weird, and disappointing.

I restarted and reset the device; still couldn't access my TV purchases. According to other post in this community the problem is with Apple's server. A work around is to go to iTunes, search for the show and play it from there. It recognizes it as a perviously purchased show. Wish Apple would fix the issue.

I can log into my itunes account on my friends computer however for 3 months now she has been getting the following message "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later" Why is this?

Hi there I have been trying to help a friend work out why she hasn't been able to access itunes on her home computer for 3 months as it comes up with the following error "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later"
I have cleared her crache and dissabled firewalls still no luck. Then I tried logging in with my id and to our surprise it worked. So any assistance would be great. Please find the report below maybe you can help!
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Hewlett-Packard hp workstation xw4200
iTunes 11.1.1.11
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012B4A009D5EBF0
Current user is an administrator.
The current local date and time is 2013-10-08 22:38:51.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA Quadro FX 540
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.1.11 is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:           {CF4127E8-FA53-4985-9CB6-F74A04C92757}
Description:                 Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
IP Address:                 10.0.0.1
Subnet Mask:             255.255.255.0
Default Gateway:       10.0.0.138
DHCP Enabled:          Yes
DHCP Server:             10.0.0.138
Lease Obtained:         Tue Oct 08 22:19:05 2013
Lease Expires:           Tue Oct 15 22:19:05 2013
DNS Servers:              10.0.0.138
Active Connection:    LAN Connection
Connected:                  Yes
Online:                          Yes
Using Modem:            No
Using LAN:                  Yes
Using Proxy:               No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-10-08 22:21:42.

Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

It only appeared "The iTunes Store is temporarily unavailable. Pls try again later"

I can't change the country. It only appeared "The iTunes Store is temporarily unavailable. Pls try again later".

You can change the country to browse but for purchasing your debit or credit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article

Business Data Connectivity Metadata Store is currently unavailable for users but not administrator

Hello,
We have a SharePoint 2013 Enterprise Multi Tenant deployment. Our customers Site Collection Administrators can not create external content types in SharePoint Designer 2013.
When clicking on "External Content Types" in the menu they are getting the message "The Business Data Connectivity Metadata Store is currently unavailable." but users are still able to click on "External Content Type" in the "New"
section of the ribbon. However, when doing that the are getting throwed another error message: "The remote server returned an error: (401) Unauthorized."
When logged in as the Active Directory Administrator via SharePoint Designer on one of the Site Collections everything works as it should.
It seems that there is some permissions missing but I can not figure out how to set this properly for the site users. I have tried to add users as administrators at both the Managed Metadata Store Applications and the Business Data Connectivity Application
with no result. I have also added the users with permissions on the Managed Metadata Store via the Tenant Administration panel for each site.
I would need this to work, and when it works I need to set the required permissions programatically via Powershell when provisioning sites and users.

Hi Anders,
Thanks for posting your issue here, Kindly check out the details in below mentioned URLs to fix this issue.
http://www.c-sharpcorner.com/UploadFile/anavijai/the-business-data-connectivity-metadata-store-is-currently-u/
http://blogs.technet.com/b/namkh/archive/2013/04/18/quot-the-business-data-connectivity-metadata-store-is-currently-unavailable.aspx
I hope this is helpful to you. If this works, Please mark it as Answered.
Regards,
Dharmendra Singh (MCPD-EA | MCTS)
Blog :
http://sharepoint-community.net/profile/DharmendraSingh

The itunes store is temporatily unavailable- FOR 5 DAYS???

Ive downloaded hundreds of songs in the past as recent as last week.
I have free song downloads via email from Ticketmaster. When I try to add the songs to my store account I get the following message.
*"We could not complete your itunes store request. The itunes store is temporatily unavailable. Please try again later."*
This has been going on all week long. I have about 20 of the ticketmaster emails for the free songs and have tried others too. No luck
Any suggestions.
Thanks

I'm having the same problem here for the past day or so. I even checked my firewall settings and everything seems to be fine. Can anyone help us?
Message was edited by: BevGB

Unable to check for purchases. The iTunes Store is temporarily unavailable.

Every time I go to check for purchases I receive this message. Ive been recieving it for a couple weeks now and its reallly starting to annoy me.
Based on what info I found, I tried adding different program and port exceptions to my firewall, and I toggled my virus scanner and spyware. (and I dont have an internet accelerator so thats not the cause).
So then when that failed i just turned my virus scanner and firewall completely off. Still its the same problem.
I have almost 70 downloads that are incomplete (because of an error that apple support has worked out with me), but I have no way of accessing them.
PLEASE HELP / GIVE ANY SUGGESTIONS
iTunes 7.3.0.54, Toshiba Satellite Laptop, Windows XP service pack 2
Toshiba Satellite Windows XP

ya....
"I understand that you are still receiving a message about connection error when trying to download your purchases.
I have confirmed that the iTunes Store is functioning and accepting connections. Therefore, the issue is likely related to your Internet connection, local network, or computer. I'm happy to provide some information that should help you connect to the iTunes Store again.
I apologize for any inconvenience you have experienced with this issue and I can imagine how frustrating this could be for you. However, the nature of your question falls outside the type of support provided via email by the iTunes Store team. The iTunes Store team answers non-technical questions about billing, customer accounts, downloading music, and iTunes Store."
Im going to send them my exact connection details and such.. but if anyone knows the solutions to this PLEASE tell. It would save a ton of time and frustration.

I keep getting this message when trying to sign into itunes... "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."

I have tried everything I can find online.
Update iTunes to the latest version.
If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
Try the steps to troubleshoot iTunes Store connectivity in Windows.
As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
Try disabling any proxies built-in to Wndows. You should avoid proxies because they can cause issues.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
I also have tried flushing dns,making sure all services that are required are started (not 100% which it needs to be fair, I did have an issue earlier this month when i upgraded my ram from 2gb to 4gb and had to go into msconfig to untick the max memory setting so it used all 4 instead of the original 2gb... and that for some reason turned off a few services, bonjour service is 100% working, i checked that much, and the ipod service too) I also tried a system restore with no effect.
I also did the microsoft fixit for the hosts file too...
I have just purchased an ipad mini, brand new not second hand... and I want to be able to sync it, but without authorising the pc it wont let me. ANY help is appretiated. Thankyou.

This is from run diagnostics...
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard SG3-320UK
iTunes 11.1.2.32
QuickTime 6.3
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0021BA400B6F5880
Current user is not an administrator.
The current local date and time is 2013-11-04 17:27:31.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., ATI Radeon 3000 Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {29F59A15-D9E9-49E7-92D5-D80B98E8742A}
Description:    Anchorfree HSS Adapter
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Thu Jan 01 00:00:00 1970
Lease Expires:    Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name:    {8B9D0C75-60FF-4AF7-9BEF-32BE5FFF1682}
Description:    802.11 USB Wireless LAN Card
IP Address:    192.168.1.102
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:    Yes
DHCP Server:    192.168.1.1
Lease Obtained:    Mon Nov 04 10:12:31 2013
Lease Expires:    Tue Nov 05 10:12:31 2013
DNS Servers:    192.168.1.1
Adapter Name:    {EEC08A58-390F-46BC-B61E-E523E6364ECB}
Description:    Realtek PCIe FE Family Controller
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Thu Jan 01 00:00:00 1970
Lease Expires:    Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-11-04 17:20:24.
**** Device Connectivity Tests ****
iPodService 11.1.2.32 (x64) is currently running.
iTunesHelper 11.1.2.32 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
Thomas's iPad, iPad mini (Wi-Fi) running firmware version 7.0.3
Serial Number:    F4KL3YDJF193
**** Device Sync Tests ****
Sync tests completed successfully.

ITunes store is currently unavailable only for most recently purchased content

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