ITunes Store is not working on itouch, will not search

My itouch won't allow me to search or purchase in iTunes.  Was working fine and traveled out of the country.  When I came back I cannot purchase or search in iTunes on itouch.  All of my other devices are working as normal.

Everytime i try to open the app on my phone it just opens and closes right away. It does not even load

Similar Messages

  • The search function in the itunes store does not work.  It will accept a request and suggest searches but then it locks up and will not search.  Clicking on the magnifying glass or a suggested search does nothing.  Re-installing itunes has not helped.

    The search function in the itunes store does not work.  It will accept a request and suggest searches but then it locks up and will not search.  Clicking on the magnifying glass or a suggested search does nothing.  Re-installing itunes has not helped.

    everything you stated here is exactly what i have done and have got nowhere. i have windows 7 64 bit on a hp 8 g of ram desktop. im also looking for help

  • My itunes store is not working on my iphone (iOS 7)

    I've tried all of the suggested options and still can't get the itunes store on my phone to work.
    I have:
    -updated iOS 7
    -cleared history/cache in Safari
    -cleared cookies in Safari
    -signed in and out of my apple ID
    -closed and restarted itunes
    -tried to open itunes from the music app instead
    -and restarted my phone.
    Still, when I open the iTunes store, it just looks like it will load and then never does. No other response.
    Any other advice would be much appreciated -- thank you!

    Everytime i try to open the app on my phone it just opens and closes right away. It does not even load

  • Why in my iphone5 iTunes Store was not working?

    In my iphone my iTunes Store was not working. When I want to open that apps in my iphone that was open but only iTunes U and podcast display another thing not working how can I solve this problem?

    Hi there Raazaan,
    You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    -Griff W.

  • Itunes store app not working

    Anyone else having problems getting onto the itunes store. Not working at all on either of my ipads or phone, just a plain white screen and the spinning circle at the top? Noticing lots of little glitches lately, letting standards slip a little I think. May look elsewhere on next contract renewal.
    Just noticed App store is the same. Have reset devices, logged off account and logged in again etc etc. Must be apple for it to be on more than one device?

    Hi, Camacho714. 
    There are a couple of things you can try.  Try closing all open applications and power cycle the device.  Second, would be to reset all settings.  Go to Settings > General > Reset > Reset all settings.
    If the issue persists, try signing out of all services that require signing into your Apple ID and then signing back in.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Cheers,
    Jason H.

  • ITunes Store is not working, help?

    My iTunes Store is not working. There are not any error messages, it just comes up blank.
    Please help.
    Thank. (:

    Thanks* (:

  • I download the new version of itune but it wont work the itune store can not connect even my apply id wont sign in it has an error 9808

    i download the new version of itune but it wont work the itune store can not connect even my apply id wont sign in it has an error 9808

    Hello SAB7700,
    This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • HT2204 my itunes store does not work because i do not have visa card? can you help me and advise please?

    my itunes store does not work because i do not have visa card? can you help me and advise please?

    See this article for troubleshooting
    http://support.apple.com/kb/ts1827

  • What can i do if one song from iTunes Store is not working?

    What can i do if one song from iTunes Store doesn´t work?
    The song starts normally but it ends after 7 seconds.
    It is the new song from Kid Ink (Show me feat. Chris Brown).
    I bought the whole album and one song doesn´t work. I am a little bit upset.
    Thank you for your help
    Patrick

    Delete and redownload it if doing so is free in your country.
    (99523)

  • BUG:  skipping songs (next / previous) in iTunes Store is not working

    It's unbelievable that in over a year the song skipping (only in the store) is still totally buggy. does anyone actually beta test this app? this is the only reason i have stayed on version 8.2.1 until today b/c i suddenly got an error saying i had to upgrade b/c the store no longer worked. if you click next or previous from the controls menu, button to the right of 'play', or the arrow right key, the song just stops. If you click 'preview all' now it now responds to next, but if you hit previous, it still goes to the next song. also, if you 'preview all' so you have the ability to skip thru each song and want to start in the middle then you can no longer use the next control.
    the other strange thing that seems very erratic is that if i hit preview all in an 'itunes essentials' collection and then switch to a different column list (like 'next steps' to 'the basics') and click on a song in the basics, the song playing automatically switches back to the previous list i was playing 'next steps'. why cant the itunes store browsing just work flawlessly like it has always done all these years until version 9?
    this was the initial thread about this bug:
    Changing Songs in the iTunes Store
    http://discussions.apple.com/message.jspa?messageID=11014753#11014753

    the other thing is that unless you click on an actual album or itunes essentials, the preview all button doesnt even show up.

  • Older music/TV shows & videos purchased from iTunes store no longer work on PC (iTunes only)

    Hi,
    I am having trouble with iTunes on my Win PC and would like some help.  It clearly appears to be a software or configuration issue.  Essentially all my older music videos and TV shows all purchase from the iTunes store (anything older than 2012) simply will not play with iTunes (but will play with all other Win apps).  Here are the details:
    1) Running new PC with Win 7 ultimate
    2) All media files in one location (iTunes folder) all new tunes and videos are stored there
    3) I am running iTunes v10
    4) Newly purchased music videos work - older ones (from 2011-2006) no longer play.  Same with newly purchased TV shows but not older ones.
    5) When file is selected in iTunes it simply does not play them (no crash, no sound, nothing) - itunes is still active and you can select other music, etc.
    6) Videos play in Win player and any other windows app applied to them (sourced directly from iTunes to Explorer)
    7) Problem did not exist in much earlier version of iTunes (or I would not have purchased them, duh)
    8) Problem existed in last few versions of iTunes
    9) Problem existing on last PC as well as this new one
    9) ALL videos STILL work fine on my ipad and ipods - nothing wrong with those files themselves
    10) I have searched online and tried:  control panel selections with Quicktime (3D video setting), uninstalling itunes several times, uninstalling quicktime, etc.
    11) All tests pass with iTunes diagnostic
    Please help if you can!  Thanks.
    best, AHC99

    By the way... ALL music files back to 2004 still play fine on iTunes on the PC...

  • Itunes Store is not loading..can't create an account.=c

    I have read a lot of discussions here to resolve my issue, but I came up with the same result.. my itunes store is not loading. It was working very fine before but now, it really doesn't load. I want to make my newest and first account in itunes store, but it says, "Itunes Store maybe busy. Please check your internet connection".. I have been experiencing this for 1 week now.
    I also ran a diagnostic and it says:
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    Hewlett-Packard HP Pavilion dv2000 (RR096EA#ABV)
    iTunes 8.2.1.6
    QuickTime 7.6.2
    FairPlay 1.4.10
    iPod Updater Library 8.1d19
    CD Driver 2.1.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.5.2.2
    Apple Mobile Device Driver 1.43.0.0
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number ADD5E1CA6820301F
    Current user is an administrator.
    The current local date and time is 2009-09-02 06:30:23.
    iTunes is not running in safe mode.
    Video Display Information
    Mobile Intel(R) 945GM Express Chipset Family
    Mobile Intel(R) 945GM Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {18FD773A-1BC0-448B-A6EA-214EF698B868}
    Description: Bluetooth LAN Access Server Driver - Packet Scheduler Miniport
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway:
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 03:00:03 1970
    Lease Expires: Thu Jan 01 03:00:03 1970
    DNS Servers:
    Adapter Name: {C7180C43-EAD0-46A8-89D5-CFE98C4D50C8}
    Description: Intel(R) PRO/Wireless 3945BG Network Connection - Packet Scheduler Miniport
    IP Address: 192.168.1.100
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Wed Sep 02 05:46:42 2009
    Lease Expires: Thu Sep 03 05:46:42 2009
    DNS Servers: 212.77.192.59
    212.77.192.59
    212.77.192.60
    Adapter Name: {0D0E9D39-60BC-4AF4-BA21-8C019D6D8FED}
    Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway:
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Sun May 03 22:17:25 2009
    Lease Expires: Mon May 04 22:17:25 2009
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Disabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2009-09-02 05:33:11.
    Thanks for your help.

    Close itunes
    Check your internet settings.
    Control Panel – Internet Options – Advanced
    Check SSL 3.0 and TLS 1.0
    Uncheck “Check for server certificate revocation (requires restart)”
    Click Apply
    Click Okay
    Open itunes and try again.
    You will need to allow itunes in your security software firewall.

  • TS3297 What do I do if music files purchased/downloaded for the iTunes store don't work properly?

    What do I do if music files purchased/downloaded for the iTunes store don't work properly?

    Buddhabeat...clicking on the "Report a Problem" button next to the song(s) in question, should open a drop-down list menu, that allows you to select the specific issue/area of concern that you are experiecing (or you can select a generic "My problem is not on the list" (or something to that effect). Underneath this drop-down menu box, there should be another message box where you can describe  the issue/problem your having. Below this message box will be a "Submit" button...clicking on that will send your message to the Apple iTunes Store Customer Support Centre (you will see a confirmation message that your message has been sent), as well as receive an email notification from the Support Centre confirming your message has been received, a case number, and that you will receive an email response pertaining to the issue/problem you're having, from the Support Centre asap (usually within 24 hours). That's how it worked for me, anyhow.

  • The info "i" button on albums in itunes store is not showing up?

    The quick view button at the bottom right corner of every album in the itunes store is not there anymore. Is this the same for anyone else or is it a glitch in my itunes?
    Does anyone know how to fix it?
    Thank you.

    Hello,
    It does work me.
    Quit iTunes and try again later.
    If it doesn't change tomorow you can re-download iTunes and install it again (this will not delete your media files).

  • ITunes Store won't work! HELP!!!!!!!!!!!!!!

    I just got an iPod nano 4th Generation for Christmas and I was so excited to start using it! I installed iTunes and set up an account, but when i came home and installed iTunes and signed into my account the Itunes Store wouldn't work. When i click on Itunes Store the home page will come up, but when i try to click on one of the links nothing will happen. At the top it just says "Accessing iTunes Store..." Please help I don't know what is wrong with it. It worked on the other computer i have the account on.

    Kendra, does the PC that does not work have anything from Symantec installed on it? If so it is probably Norton security software that is blocking it.
    Read this thread - there is a post by WileECoyote33, where they had to download a Norton removal tool to get rid of a trial version they weren't even using! Norton was blocking itunes. It has its own firewall, separate from the built-in Windows firewall.

  • Why Apple iTunes stores does not open ?

    I am now located in India. Of late, Apple iTunes store is not opening. I tried rebooting, changing date settings etc., It did not work. Now, I am unable to even update some Apps. What do I do?

    If iTunes will not launch - and I assume that is what you mean by "will not open" - try quitting the app completely and restart the iPad.
    Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    You said that you are in India now which I also assume means that you were using the iTunes Store in another country ... Is that correct? You will have to change the store to whatever store you bought the apps in if you want to update the apps. If iTunes will not open, the  you can't change the store right now anyway.
    Can you clarify a bit?

Maybe you are looking for