Itunes store just hangs and doesn't load

, but i don't get any error messages.  I've already tried reinstalling and I also checked my firewall to make sure it isn't interfering, but no use.  Any advice?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.

Similar Messages

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    Hi there steelgirl15,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    -Griff W.

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    With those symptoms, I'd try the following document:
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    Locale ID: 2057
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  • I am having issues with connecting to the store...the page just hangs and when I run Diagnostics it states that a secure connection could not be established.

    I am having issues with connecting to the store...the page just hangs and when I run Diagnostics it states that a secure connection could not be established.
    I have contacted apple via email and tried all the steps they have recommended and it is still not working. 
    I have tried disabling my McAfee and that does not work either. 
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    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Updated iTunes to 10.5, iTunes won't work now! Everytime I open iTunes it just freezes and I can't click on anything. It says to take it out of compatibility mode and still doesn't work! any help??

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    Okay, we'll try the technique from the following post. Be sure to be logged in to your usual user account when doing so. (Otherwise you'll be editing the wrong set of HKEY_CURRENT_USER keys.)
    Re: How do I turn off the compatibility mode for ITunes.
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  • The "updates" page on my iTunes Store on my iPad doesn't open, the screen remains blank...please help  

    The "updates" page on my iTunes Store on my iPad doesn't open, the screen remains blank...please help  

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  • Can't connect iTunes Store just in one mac

    I can't connect iTunes Store just in my iMac but is no problem in the iPhone, MacBookAir.
    Anyone can't help me, please?
    Thanks

    Hello there, Mouda27.
    The following Knowledge Base article offers up some great recommendations for troubleshooting your issue with the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Here are the specifics for working with an iOS device:
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
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    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Thanks for reaching out to Apple Support Communities.
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  • New Tag in iTunes Store, Just Noticed? Any Help?

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    And at the top right, near where your username is displayed, there was a new tag right next to it, in pale yellow that says "3 Videos". What is that?
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    I use to be able to sign in to itunes store just fine but now I cannot get to the itunes store homepage?

    Hello,
    '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
    ''(If you're not using it, switch to the Default theme.)''
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  • I would like to transfer all data from my iPod classic to my new computer with windows 8.1. My old computer's cpu died. Utilizing iTunes which only allows iTunes albums purchased at iTunes store. The cd's were loaded via iTunes originally.

    I would like to transfer all data from my iPod classic to my new computer with windows 8.1. My old computer's cpu died. Utilizing iTunes which only allows iTunes albums purchased at iTunes store. The cd's were loaded via iTunes originally.

    Install disk drive from old computer in an external enclosure.
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  • HT1657 i recently rented a movie from the itunes store in hd and closed itunes on accident and after reopening itunes i cannot find my movie rental. ive searched in my  library, movies, etc. and i cannot find it anywhere

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    Doublechecking. Did you download the rental in iTunes for Mac, iTunes for Windows, or an iOS device?

  • My ipad 2 turnes to black screen with the apple icon in the middle, it just hanged and i have to restart it?! so why this is happening ?! is there is an error or something i can do to prevent doing this ?!

    my  new ipad 2 turnes to black screen with the apple icon in the middle while using it or if i just left it locked for a while, it just hanged and i have to restart it?! so why this is happening ?! is there is a productio error or something i can do to prevent doing this ?!
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  • My iTunes suddenly stopped working and doesn't recognize any of my devices and gives me a AMD error. I've tried several times to uninstall all Apple programs and reinstall to no avail. I'm running windows 7 on a Dell laptop. It worked fine for years .

    My iTunes suddenly stopped working and doesn't recognize any of my devices and gives me a AMD error. I've tried several times to uninstall all Apple programs and reinstall to no avail. I'm running windows 7 on a Dell laptop. It worked fine for years then I decided to update my iPhone 4S and it didn't recognize it or any other iPod or iPad.
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    I am having all sorts of problems with 9.1.1.Crashes and not only iTunes but I have to restart all the time.
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  • Every time I click on a link to download an app the itunes store starts opening and then crashes? I am using google chrome.

    Every time I click on a link to download an app the itunes store starts opening and then crashes?
    Iam using google chrome.

    I believe this is a duplicate of an existing question, which has answers: https://support.mozilla.com/en-US/questions/749313
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