Itunes store just wont open, but has prior even after stupid update to ios7

I have downloaded a few songs from the itunes store after the update and just yesterday i tried to get into itunes store from iphone 5 and it doesn't open. Doesn't say anything just wont open shuts it off right away.  Ive done all the recommend support suggestions and now i am lost.  Whats the point in having a iphone if i cant open my itunes store.??? Please help

Hello there, HockeyMomClearLake.
The following Knowledge Base article offers up some troubleshooting steps for your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Particularly:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

  • I can not get into itunes store, it wont open, was fine before. Installed 10.2 thinking it would help. gives error code 306

    Since installing McAfee I have noticed my itunes store will not open. I tried downloading version 10.2 and nothing. It gives me an error cod 306, and tells me they couldnt complete my request and an unknown error has occured. I don't know if the 2 are related but Its frustrating because it was working fine before!?

    Do the instructions for the 306 in the following link help?
    Error 306

  • Itunes store app wont open

    I have an 4s iphone and since the most recent update I can not open my iTunes store ap??  I have tried turning my phone off a million times, I have synced my phone to my computer to see if that would help? Sadly I did not pay an extra million dollars to get assistance from Apple.  If anyone knows what to do to help me I would greatly appreciate it, kind of ***** and defeats the purpose of having a iphone if I can't purchase songs directly from my phone right?
    Thanks!!!!

    Hello Lar801,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Best of luck,
    Mario

  • ITunes store will not open on my iPhone 4s after updated tin IOS 7

    I downloaded the newest version of iTunes to my computer after updating my phone to IOS 7.  I then synced my phone and I can no longer connect to the iTUnes store from my phone.  I was able to purchase music while listening to  iTunes radio but still could not connect to the store.  When I try to open iTunes using the app it acts like it is going to load and then returns me to the home screen.  I have tried to force close all the apps and then rebooted the phone and tried to use the iTunes app...still no luck.  Also, any new songs I have purchased since the update have the wrong album artwork associated with them.  For example:  Scotty McCreary album has Carrie Underwood as the album artwork.

    Other users have found this useful:
    1.- Close the iTunes app by pressing the Home button twice, and swiping them up.
    2.- Then go to Settings > Safari > Clear Cookies and Data
    3.- Sign out and in using Settings > iTunes & App Store
    Hope that helps.

  • Firefox opens but completely unresponsive even after reinstall

    I'd been having problems with Firefox hanging. It didn't appear to have anything to do with any of my addones, as I continued having problems even after disabling them--first one at a time, then all of them. Now after updating to the new version, (thinking that might be the problem) it will open but then immediately hangs (I am unable to even try any of the "fixes"): Error mesasge in toolbar "Firefox is not respponding". I tried completlyuninstalling and reinstalling and that didn't work either. Now the first time I uninstalled and reinstalled I was given the option of deleting my presonal preferences as well, essentially reinstalling a factory fresh Firefox browser. I said no,. Well when the reinsiall didn't work, I tried uninstalling again but this time the option didn't even come up. I have also tried a systm restore without effect. In addition I have run a complete virus scan with AVG and I'm coming up clean. There are several odd things about this glitch: At some point an addon that synchonized my FF favorites with my other browsers erased the back ups on the other browsers (it isn't supposed to do that if shut off as far as I know or I would have chosen a different method). I can't locate my FF favorites in order to save the file (I really want to keep them). The favorites bar is still on the toolbar, so they do seem to be intact on FF, of course I can't access anything. I am completely flummoxed given that even uninstalling and reinstalling hasn't worked. I am not getting any other error messages other than that the browser is not responding. I am currently using Windows 7 on a gateway netbook. The only thing that might possibly have anything to do with this is that at some point some program changed my home page and search engine to Delta. I suspect it was Vuze, but I had selected no and aborted the installation. I still had to manually change them back to my personal defaults. Obviously that shouldn't have affected my browser in this way. The only two other programs I've installed within this time period were from Giveaway of the day and Games giveaway of the Day both reputable websites. None of the feedback from these two programs indicated anything about hijacked home/search engines from other users--who would most definitely be kicking up a fuss. So I have two basic issues: Fixing FF and saving my favorites from FF. Tried again, making sure that the AVG was off, and while it didn't hang the first second, it started hanging as soon as I opened a web page or the add on page. Also note that I cannot install the troubleshooter. I saved the program but it won't install or even apparently recognize that I have FF installed.

    Create a new profile as a test to check if your current profile is causing the problems.
    See "Creating a profile":
    *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
    If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • TS1702 Ever since i downloaded ios7 my iTunes store app wont open. It does for about a second then glitches out. Ive already tried restarting the phone and closing the app

    I need help!!!

    your gonna have to wait for a software update (or do a total reset of the phone, which you would only do if you knew that would 100% work, which it might not) sorry. i found a ton of glitches that cant be fixed without some sort of update. try this glitch: in lockscreen call any number for the emergency call number and hit call multiple times until apple logo appears. it will appear to have resprung but it will call the number you dialed. another lockscreen bypass.

  • My iTunes Store app will open and then immediately close after I tap on it like it is stuck and then shuts off. Any suggestions on how to fix this?

    I appreciate any feedback to fix this issue.

    THIS is happening to me too and i have dione all the things ive see to do on line nothing is working

  • HT203167 My iTunes had over 100 albums, but now only 5 after an update. How can I get them back?

    Like I said, I had well over 100 albums on my computer. These were all imports from physical albums, some of which I don't have anymore. I updated iTunes this morning and now I have 5 albums. I've tried rolling iTunes back to a saved point, but it didn't put anything back in and now that restore point is gone. I thouht I could just search for the albums on my computer and re-import them, but they seem to be wiped from the entire computer. What the heck? Is there any way to get them back?

    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • QuickTime 7.1.3 pro wont open flash web pages even after enablling flash?

    I have tried everything I can think of to fix this problem. I reinstalled flash
    I reinstalled quicktime I tuned on enable flash in system preferences.
    I still get Big Q with ? any help would be great.
    Mini   Mac OS X (10.4.7)  

    QuickTime Player can only be used on Flash (.swf) files that are "published" (a feature of Flash export) as version 5, or lower. Newer Flash files will not open in QuickTime or its browser plug-in.
    Turn off Flash (remove the check mark) for Flash playback via QuickTime in the QuickTime System Preferences/Advanced MIME Settings button and restart your browser for these changes to take effect.
    This also assumes you have a current version of the Flash Player browser plug-in installed to view Flash files.

  • Itunes wont open. Ive tried uninstalling, cleaned up my PC and then re installed again but still wont open! There are no error messages. It just wont open

    Itunes wont open. Ive tried uninstalling, cleaned up my PC and then re installed again but still wont open! There are no error messages. It just wont open! Im very frustrated and anything would help! I have Windows 7 or Vista. Idk which

    Hello Dr.Help,
    Thank you for providing so much information about the issue you are experiencing with iTunes.  It sounds like you have tried reinstalling it, but nothing happens when you launch it.  I recommend following the steps in this article to resolve launch issues with iTunes:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My keynote has frozen and wont open but the saved version wont open either. if i restart my laptop i am afraid that it will erase my work. please help me

    my keynote has frozen and wont open but the saved version wont open either. if i restart my laptop i am afraid that it will erase my work. please help me

    Try this repair for Keynote 6.2,  ensure you complete all the tasks and in the order shown:

    delete all the iWork applications if you have them, not just Keynote, using Appcleaner from Mac Update, its a freeware application

    empty the trash:  Finder > Empty Trash

    Shut down your Mac, wait 30 seconds, then power on the Mac, immediately after the start chime, hold down the Shift key
    When you see the grey Apple symbol and progress indicator (a spinning gear), release the Shift key.
    If you are prompted to log in, type your password, then hold down the Shift key again as you click Log in. 
    Let the Mac fully boot up, it will take longer as the OS is repairing the drive
    4
    when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive then First Aid tab and click  repair disc permissions
    5
    when complete, restart the Mac normally, Apple menu > Restart

    install Keynote from the Mac App Store
    let us know if this helped

  • Iphone in recovery mode,i'm restoring and updating to itunes but download cannot be completed... my phone wont open, i can't even turn the power on.what to do? pls help

    iphone in recovery mode,i'm restoring and updating to itunes but download cannot be completed...
    my phone wont open, i can't even turn the power on.
    what to do? pls help
    (iphone 4  and  iphone 4s)

    So I just did this on my iPhone 4 and it worked like a charm it unlocked it immediately. My phone was put into recovery mode and I know that not all data is deleted it just puts the phone into a sort of hibernation in order for the files to stay uncorrupted. I went to http://www.recovery-ipad.com/iphone-stuck-in-recovery-mode.html  downloaded the software it unlocked my phone in a matter of minutes. Calls, messages, photos, apps, and voicemail was all there as if it never happened  If you leave it unregistered you don't have to pay for it works for either windows or mac. Hope this helps!

  • Itunes wont launch, no error message, no blue screens, just wont open

    itunes wont launch, i get no error message, no blue screen, it just wont open. I've tried to delete and reinstall, but once i close itunes i still have same issue. it wont open again.

    I have same problem  on my XP lap top and Windows 7 PC.    Apple have been investigating this problem for me for a week now without success so far.  Understand it 's ongoing with other customers as well.
      It is caused by an bit of program called APSDaemon supplied by Apple in latest i-Tunes.     Your quick fix to enable you to open i-Tunes again is as follows:-     open Task Manager (right click bottom toolbar), click on Task Manager, select Processes.   Find APSDaemon, highlight and press END PROCESS.      I-tunes will now re-open ok.   You have to repeat this every time you want i-Tunes re-opened until you switchoff or restart.
    A pain I know, but lets you keep going until Apple repair and release an update for i-Tunes

  • HT201263 iphone in recovery mode,i'm restoring and updating to itunes but download cannot be completed... my phone wont open, i can't even turn the power on.what to do? pls help

    iphone in recovery mode,i'm restoring and updating to itunes but download cannot be completed... my phone wont open, i can't even turn the power on.what to do? pls help

    So I just did this on my iPhone 4 and it worked like a charm it unlocked it immediately. My phone was put into recovery mode and I know that not all data is deleted it just puts the phone into a sort of hibernation in order for the files to stay uncorrupted. I went to http://www.recovery-ipad.com/iphone-stuck-in-recovery-mode.html  downloaded the software it unlocked my phone in a matter of minutes. Calls, messages, photos, apps, and voicemail was all there as if it never happened  If you leave it unregistered you don't have to pay for it works for either windows or mac. Hope this helps!

  • I can sign on to the iTunes store using my ID but when I want to check my billing information (to change the existing info) it wont accept my password? What do I do?

    I can sign on to the iTunes store using my ID but when I want to check my billing information (to change the existing info) it wont accept my password? What do I do?

    Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
    http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
    and here:
    http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
    Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
    208.67.222.222
    208.67.220.220
    (You can also enter them if you click on Advanced and then DNS)
    Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
    http://support.apple.com/kb/TS2296

Maybe you are looking for

  • Vendor Ageing Analysis Report for the postings for this fiscal year

    Hi All, I require report that lists every supplier that my company has spent money in this fiscal year, need the actual average payment terms, number of days etc. And also how much has been spent with each supplier. Kindly let me know the report or t

  • Submit By Email Doesn't Launch Outlook 2010 as Default Mail Client, though Outlook is properly set a

    A form designed in LiveCycle Designer with a Submit By Email button, doesn't launch Outlook 2010 (Standard Edition) when clicked, although Outlook is properly configured as Default Mail Client.  Checked with Microsoft and followed all proper steps ye

  • Dynamic link with an if statement

    Hi there I'm trying to combine an if statement to a dynamic link. If there is a value in a column, then display the link. For now I have come up with this for the if statement. If the column is not empty, then echo out a B to let the user know there

  • On iPhoto 08 - File Directories, Events and Gallery Support

    For sometime now, I have been meaning to better organize my digital photos and share them with my friends and family on the web. I have finally done so, and now I am having a bit of a problem implementing my organization into the new iPhoto, but I am

  • Snow Blizzard problems

    I'm just trying to create a simple snow blizzard using the replicator filter. Everything looks great except once in a while there are intermittent moments where part of the snow particles cut out and then cut back in. It's as if I have mistakenly put