ITunes Store keeps crashing. I can listen to my music and update apps. But when I click to the store, it crashes. What gives?
I seem to be having only a problem with the store. So I cannot buy anything. However I can update the apps.
Try this:
1. Settings>General>Date & Time>Turn off set automatically
2. Set date one year ahead
3. Go back to iTunes and try again.
4. You will get the same error.
5. Go back to settings general date and time and turn back on 'set automatically'
Try connecting to iTune Store again.
Similar Messages
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I purchased an ipad from someone and i set up my apple id for it but when i go to the app Store to update apps, i click on the update button for an app, the previous owners' apple Id username appears and it won't take my apple id password. How do I replace their username w/ mine? It doesn't give me an option... Help! Please!
Cc2528 wrote:
The iTunes Store on my iPad is set up with all my music already. And at the very bottom it shows my apple Id username. The only place it shows the previous owners id is in the App Store...
You can probably change the ID in the "iTunes and App stores" settings on the iPad....click on the wrong account ID , select sign out, then log in with your own ID, I have not done this but I think it works.....
but I would be more inclined to to the factory reset and start afresh. -
My iPad mini shows 10 updates in the App Store-on the updates icon, but when I click it-the screen is blank. Help!!
It's a long running glitch, as the hundreds of threads on this topic demonstrate.
You can wait it out and wait for Apple to fix the servers or you can go into your purchased tab and manually download each update (you'll find the app icons with little update banners on them.
Alternatively, if you sync with a computer, you can use the iTunes on your computer to download the updates then sync them onto your device. -
Both my computer and iPad are connected to the same account on iTunes so that can't be the problem. Before plugging it into there, I synced it in with iCloud just to make sure I don't lose anything by mistake. Can I get some help please?
I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue. -
My email opens fine but when I click on the inbox mail crashes
When I log onto my mail it crashes when I select my inbox. If I click on any box except my inbox it's ok. Any tips?
Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message -
Itunes will not open. I click onto the icon and it does nothing. I've uninstalled it twice and still nothing. Rebooted and nothing. I plug my iphone as well as my ipod and still nothing happens. Help please.
I, too, am having a serious problem with my iTunes.
It shows that iTunes is taking up usage on my computer but there is no error message when I try to open it. Nothing even happens. iTunes does not come up and I am searching for a possible answer.
We recently had a power outage but we got power back Sunday and when we did iTunes stopped working. Before this incident iTunes usually worked and when it didn't a simple re-start was used to fix it. However now I have tried that several times and it is not working.
Help? -
My new iTunes account that I created for work keeps telling me that my email address is not yet verified. So I send a verification email to my main (another) email address, and then when I get a verification email to that address, it says that my email address is already verified.
You can resend the verification email by going to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address.
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I synced my iTunes in my 5s but on it it does not show any song or my library. Where can I find my songs ?
If they were synced successfully then they be in the Music app (iTunes on iOS devices is just the iTunes store) :
How did you sync it ? You should be able to sync music by connecting your phone to your computer and selecting it on the left-hand sidebar of your computer's iTunes (you can enable the sidebar via option-command-S on a Mac, control-S on a PC) and then using the Music tab on the right-hand side of the iTunes screen to select the music that you want on your phone, and then applying/syncing that selection - is that what you did ?
Syncing media : http://support.apple.com/kb/HT1351 -
I am using ITUNES 11 on Win 7 64 bit. I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working". How do I trouble shoot or fix this? Thanks
Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message -
I have a new laptop with Windows 8 as operating system. Installed latest version of iTunes ontop computer. I can play music in My Library but when I click on iTunes, I get the message " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."
Anyone know what is the cause and if there is a resolution? Have tried to re-installing iTunes and have also tried restoring laptop to an earlier date.iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I deleted songs in my iphone on the music app but when I sync with the computer the songs disappear. How can I delete songs on my phone but keep them in iTunes?
I use iTunes Match so I can't confirm this on my computer (my Music tab looks different), but as I recall, on the Music tab you have the option to check to sync selected playlists, artists and genres, and then check which playlists you want to sync below that. Then, like songs, you would uncheck the playlists you don't want on your phone and sync to remove them.
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I was updating my software on my iphone 4 and it crashed so it recovered it and i restored it from its back up. However I have lost all my music and my apps but not my pictures. How can i get my music back. I did not remove my phone from the computer until it had said it had finsihed.
Media and apps are not part of the backup. They need to be re-synced from your itunes library or re-downloaded from the store.
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My IPod Nano is synched to my ITunes library and shows up under Devices, but when I click on the Device name, all of the music is "grayed out" and I can't click on anything.
In order for this content to not appear grayed out, you need to enable the Manually manage music option from under the iPod's Summary tab in iTunes. Keep in minding that manually managing your iPod's contents is different from having content automatically sync to your device from iTunes. See here for more information.
Managing content manually on iPhone, iPad, and iPod
B-rock -
I keep multiple windows opened and minimized. Sometimes when I click on the task bar to restore one, it apparently "disappears" out of view beyond the upper left corner of the screen. From then on, it can only be seen by using Maximize in the task bar. When Restore/Move/Size are clicked, the pointer just goes to the upper left corner of the screen with all combinations of clicking/dragging having no success. What causes this, and what can be done to move it back?
If a window disappear then using the system menu can make it reappear or make it possible to move that window in view. I don't know what causes it to make the window disappear in your case if it does work correctly if you start Firefox.
You can check the browser.link.open_newwindow prefs on the about:config page if you want to open all links in tabs in the current window.
* http://kb.mozillazine.org/browser.link.open_newwindow (3)
* http://kb.mozillazine.org/browser.link.open_newwindow.restriction (0) -
I am trying to connect my itunes account with disney anywhere app but when i click connect to itunes from disney app and am redirecting to itunes store, nothing happens
What happens when you click the "Download" button for Mountain Lion? Do you get any response (error messages, etc.) from the Mac App Store?
Clinton
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