ITunes Store keeps crashing when I open it!

I currently have Windows 7 Home Premium 64 bit and iTunes 11.1.3 installed on my laptop.
Every time I try and use iTunes, I can open it, but when I get to the store, it always freezes, tells me that there was an issue with iTunes, and closes itself.
I have moved the QTMovieWin.dll file from the Common Files folder to the iTunes folder, and I've updated my Environment Variables so that it now reads this:
C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\DLLShared\;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files (x86)\Common Files\Apple\Apple Application Support\
Which, as I understand it, is exactly how it's supposed to read when the environment variables are updated. But it's STILL crashing! Is it because I have an outdated version of Windows, or is it a problem with the iTunes installation itself? Everything but the store works just fine!

Hi yoel69,
Welcome to the Support Communities!
To address this issue, I would suggest restarting and/or resetting the iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that does not resolve the issue, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Cheers,
- Judy

Similar Messages

Why does my iTunes store keep freezing when switching iTunes stores?

I have an account in both the Canada store and the U.S. store (I buy U.S. iTunes cards for use as some shows do not come to Canada until nearly a year after its U.S. store release). However, and don't ask why I haven't posted about this earlier I noticed for the past month or two when I switch from one to the other, my iTunes freezes completely forcing me to Force Quit it and restart. It will then be in the store I was switching into (from Canada to U.S. or vice versa) but it still had to freeze and be re-opened before I could access it. Is there any reason this might be happening? I feel like it might've happened after the most recent update because it did not used to do this. I have the latest iTunes update 11.1.3 (8).
Thanks for anyone's help.

One direction luver Jenna wrote:
My iTunes Store keeps crashing ...
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

InDesign CS5.5 keeps crashing when I open a particular document

InDesign CS5.5 keeps crashing when I open a particular document. This suddenly started happening a few hours ago, and other files are unaffected. I downloaded a backup from last week and that was fine, but I need to get this latest version working again. I've cleared out the Recovery folder, deleted Preferences, and even reinstalled InDesign - all to no avail.
I'm running Windows 8.
Any help gratefully received!

Even after emptying the recovery folder?
It's either a damaged install or a bad font or some other conflict. Do the font trouble-shooter first, then move to checking for a conflict.
To check for a conflict, go to the start button and in the Search field Type msconfig to bring up the configuration utility. Open it, go to the Services tab and click the box to Hide All Microsoft Services. You can uncheck just about anything that's left (for diagnostic purposes) except FLEXnet Licensing Services and a service starting with ##ID_String... which are part of the Adobe licensing sytem and need to be active for Adobe product to run.
Now switch to the Startup tab, and uncheck everything except your mouse driver and the Adobe Service Manager for this version.
Reboot. Ignore the warning about startup in diagnostic mode for the moment and Launch ID and see if it works. If it does, go back msconfig and add back startup programs in groups, rebooting each time and repeat the test until you get a failure. If all the startup programs work, repeat with the services tab. If nothing causes a problem I have no idea what's going on.
On the other hand, if ID fails again straight off with all that stuff disabled, the installtion is corrupt. Run the cleaner tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3) and reinstall while still in diagnostic mode, then run msconfig one last time to restore normal startup.

HT201272 My App Store keeps crashing when I try and go into purchased, what do I need to do?

What dose my App Store keep crashing when I try and go into purchased and what do I need to do to fix it?

Whooney wrote:
When I press edit on a photo the phone turns off and restarts. What do I do to stop this from happening?
Stop doing that.
Seriously though... does this happen when attempting to edit one specific photo or all photos?

My printer setting box has changed and photoshop keeps crashing when I open printer settings

My CS6 keeps crashing when I open printer settings, and the printer setting dialog window has changed

Possibly corrupt preferences.
Hold down Ctrl-alt-shift keys and start Photoshop. A dialog offering to delete the settings should appear. Answer "Yes".
cmd-alt-shift if that's a Mac.
Gene

Iphone 4 with latest OS keeps crashing when I open facebook app can someone advise?

My iphone 4 with latest OS keeps crashing when I open facebook app can someone advise? This is only happeining in the last few days I cannot use facebook on my iphone it crashes and slows down our network/wifi, is this a problem with facebook (latest version downloaded) or OS which is 6.1.3 - anyone any solutions? Thanks

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
If that doesn't work quit the Facebook app. Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it jiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal. Then delete the Facebook app and download it again.

Itunes store is blank when I open it

itunes store is blank when I open it

Same problem here -- latest 10.6.8 on a Santa Rosa Mac Book with 6 GB of RAM -- Safari 5.1.10 and iTunes 11.2.2 -- noticed that the song lists don't display, just a blank area where the song listing SHOULD display -- shows a slider to the right, but nothing on the list. Can play online radio just fine -- main default iTunes store window looks normal, and I can select one of the songs from the default store window, and it plays just fine -- but if I search for Fleetwood Mac or Boston, of which iTunes carries both, song list comes up blank -- other Fleetwood Mac non-song offering show normally.
Hold on -- now it is WORKING -- I used Safari to log into this Apple Help section using my active Apple ID, and I was presented with some sort of Apple license agreement and checkbox before I was able to proceed to this help section to comment -- I wonder if iTunes was hung up because I had not yet agreed to the latest Apple ID User(?) license agreement, but iTunes was not showing me the agreement so that I could check the box, etc.
Anyone having this problem, double-check that Apple has you on record per the latest license agreement -- my iTunes was showing that I was logged in using my correct Apple ID (only have one), but never displayed anything about a license agreement -- only when I logged into this Apple trouble-shooting help section via Safari was I presented with a license agreement update notification screen -- which, once agreed, seems to have cleared up my iTunes Store song list blanking problem.

Just updated to the newest version of Firefox and it keeps crashing when I open the browser. I tried opening it with add-ons disabled and it still keeps crashing. Crash ID: bp-03b36d11-304e-4f80-ab9e-79b7f2111223

I just updated to the newest version of firefox for my mac laptop. It keeps crashing when I open the browser and does so even in safe mode. Laptop is about two years old. Might it be an issue with the OS? I have not updated to Leopard yet.

It seems that the problem is related to fonts.
(1) How were you updating your operating system ?
If you use *_Software Update_*, hurry up, download and apply the combo updater available from :
http://support.apple.com/kb/DL1361
but CAUTION, this update introduce a serious problem with some fonts. At this time the only workaround available is to reinstall 10.6 tyhen apply the combo updater 10.6.6 available from :
http://support.apple.com/kb/dl1349
(2) if you didn't used *_Software Update_*, run a maintenance tool like the free MAINTENANCE available from :
http://www.titanium.free.fr/index_us.html
Apply it to clear caches files, mainly those dedicated to fonts.
It would be also a good idea to check the health of your fonts with FontBook.
Yvan KOENIG (VALLAURIS, France) vendredi 1 avril 2011 21:25:39

Skype keeps crashing when I open up Vindictus.

For some reason when I open the game Vindictus my Skype suddenly stops working and forces me to close the program.
I've tried uninstalling and re-installing multiple times.
I've run it as an Admin.
I've uninstalled the Skype (app) application from the computer.
I've toggled my 3D Graphics settings.
I've turned on/off automatic updating.
http://www.microcenter.com/product/449136/X550JF-MS71_156_Laptop_Computer_-_Dark_Gray
^ This is the computer I am currently having the issues with. The exact same one.
I bought it 4 days ago so it isn't compromised from any hardware or software issues such as a virus or anything.
Please, if you can think of anything else I can do to solve this issues leave me a comment...

ScottnDeb wrote:
Hi,
Skype continually crashes when I open it. I've tried removing it and reloading it, I've tried reinstalling. I've tried a bunch of solutions suggested for similar sounding problems on this board. Nothing.
Attachments:
System info.JPG ‏35 KB
Skype Error Report.pdf ‏187 KB

Skype keeps crashing when I open it

Hi,
Skype continually crashes when I open it. I've tried removing it and reloading it, I've tried reinstalling. I've tried a bunch of solutions suggested for similar sounding problems on this board. Nothing.

ScottnDeb wrote:
Hi,
Skype continually crashes when I open it. I've tried removing it and reloading it, I've tried reinstalling. I've tried a bunch of solutions suggested for similar sounding problems on this board. Nothing.
Attachments:
System info.JPG ‏35 KB
Skype Error Report.pdf ‏187 KB

Updated to the iOS 7 and now my iTunes Store keeps crashing and won't open please help, Updated to the iOS 7 and now my iTunes Store keeps crashing and won't open please help

I recently updated the software on my iPhone 5 and now I can't open my iTunes Store and e keypad seems really slow in responding. I have turn my phone in and off but it hasn't solved the issue. Can someone please help!

It's not a bad install of Mountain Lion. I've had the same thing happen to me, but it affected not only Mail, but a variety of other programs including iPhoto and MS Office, where I had to delete preferences, caches, and reinstall the OS as well as the program itself. I'm still having issues with Mail, so I've gone to another program.
Everything was fine upon the initial install. I restarted my iMac about two weeks after the install, and that's when the issues began to happen. I've reinstalled Mountain Lion twice, but the same issues arise.
As I mentioned above, you'll need to figure out which preferences are causing the issue, then reinstall the program, as a fresh reinstallation will do you no good unless you wipe the drive completely.
Here's a thread that helped me with iPhoto:
https://discussions.apple.com/thread/4794375?start=0&tstart=0

ITunes Store keeps crashing. I can listen to my music and update apps. But when I click to the store, it crashes. What gives?

I seem to be having only a problem with the store. So I cannot buy anything. However I can update the apps.

Try this:
1. Settings>General>Date & Time>Turn off set automatically
2. Set date one year ahead
3. Go back to iTunes and try again.
4. You will get the same error.
5. Go back to settings general date and time and turn back on 'set automatically'
Try connecting to iTune Store again.

IOS 7 iTunes Store keeps crashing any advice to help?

My iTunes keeps crashing every time I try to open it I have rebooted it by holding the home button and lock button but it will not do anything to help and I have tried to turn it off and on about 10 times and plugged it into my computer and updated my iTunes on my mac.. It's really frustrating and help please

Have you tried closing the iTunes store app via the multitasking bar and seeing if it works when you re-open it ? Double-click the home button to open the taskbar, and then swipe or drag the iTunes store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
If that doesn't fix it then you could try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

ITunes 10.6 crashes when i open books

Hi,
just downloaded itunes 10.6 and as with ALL others it keeps on crashing, in my case only when i open books.
I can't sync to my ipad or iphone.
Any news on a fix or do i have to revert to 10.5 or something
thanx

Remove SC Info.sidb file
Refer to steps here:
http://support.apple.com/kb/TS2363
If that doesn't work. Repair your QuickTime. START / CONTROL PANEL / PROGRAMS N FEATURES / highlight QUICKTIME and click REPAIR.

Itunes store keeps crashing on my iPhone 5

i try opening my itunes store but it keeps crashing. I have an iphone 5 updated to IOS 7.

Hi yoel69,
Welcome to the Support Communities!
To address this issue, I would suggest restarting and/or resetting the iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that does not resolve the issue, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Cheers,
- Judy

ITunes Store keeps crashing when I open it!

Similar Messages

Maybe you are looking for