ITunes store keeps declining my card

iTunes store keeps declining my card even though I have zero balance on my card and it should be okay for me to use it?

Well, you're describing a pre-paid card here, which is not supported. Feel free to check here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

  • TS1646 I'm having trouble registering my credit card on iTunes it keeps declining and it's a valid card

    I'm having trouble registering my credit card on iTunes it keeps declining my card I have two of them and it declined it can someone help me.

    What are you seeing on the iPad's screen when trying to purchase things, and is this the first time that you've tried to download anything from the store ?
    If it's the first time then unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
    then credit card details will need to be entered before the account can be used to download any item from the store.
    If you are getting a prompt to review the account then you could see if the steps on this post by mountaingoatgirl lets you do so without needing to enter credit card details : Re: What do I do if I do not have a credit card.

  • I have an Apple ID, I can't login into Apple store and iTunes  , it keeps declining my payment  details. Please what should  I do?

    I have an Apple ID, I can't login into Apple store and iTunes  , it keeps declining my payment  details. Please what should  I do?

    What are you trying to use as your payment method, credit card, debit card ... ? Debit cards don't appear to still be accepted in all countries, and even where they are it seems (based on what some people have posted) that not all work.
    For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined (but you might not be able to use a debit card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
    Do you have a different card that you could try ? Or do you get the 'none' option on the payment details screen (that would allow you to download free items) ? If you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054

  • Why does my iTunes store keep freezing when switching iTunes stores?

    I have an account in both the Canada store and the U.S. store (I buy U.S. iTunes cards for use as some shows do not come to Canada until nearly a year after its U.S. store release). However, and don't ask why I haven't posted about this earlier I noticed for the past month or two when I switch from one to the other, my iTunes freezes completely forcing me to Force Quit it and restart. It will then be in the store I was switching into (from Canada to U.S. or vice versa) but it still had to freeze and be re-opened before I could access it. Is there any reason this might be happening? I feel like it might've happened after the most recent update because it did not used to do this. I have the latest iTunes update 11.1.3 (8).
    Thanks for anyone's help.

    One direction luver Jenna wrote:
    My iTunes Store keeps crashing ...
    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • Why does App store keep declining my visa?

    Why does App Store keep declining my visa? I've tried everything but it won't work. I've never had problems using my visa for payents before, so what do I do? without it I can't download any apps  

    Britt...
    Is your VISA billing address the same as the country where you reside?
    The Complete Guide to Using the iTunes Store | iLounge Article

  • HT1918 how can i creat itunes store account without credit card i havent acard???

    how can i creat itunes store account without credit card i havent acard???

    You need to follow the instructions on this page when creating a new account : http://support.apple.com/kb/HT2534

  • TS3297 itunes store keeps opening up randomly

    why does the itunes store keep opening up randomly

    Same thing happening to my iPod. Safari keeps opening App Store.
    I have cleared all cookies and history and even rebooted several times.
    I even have the same issue with my iPad from time to time.
    This is some kind malware or virus that the Apple "know it alls" don't want to admit to.

  • HT1338 I cant access itunes store keep getting error -1202

    I cant access itunes store keep getting error -1202

    Hello & welcome!
    http://www.wiki-errors.com/err.php?wiki=1202
    https://discussions.apple.com/thread/4641491?start=0&tstart=0

  • When I am logged into iTunes and try to purchase something the window requesting I sign in to iTunes store keeps an appearing no matter how many times I enter the password (even though I'm already signed in!). Any suggestions greatly appreciated. Thanks.

    When I am logged into iTunes and try to purchase something the window requesting I sign in to iTunes store keeps an appearing no matter how many times I enter the password (even though I'm already signed in!). Any suggestions greatly appreciated. Thanks.

    This may help.
    Fix for “No Content” on iPhone & iPod after iOS 4.2.1 update
    The try the standar fixes:
    - Reset. Nothing will be lost.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Restore the iPod from backup via iTues
    - Restore the iPod factoery defaults/new iPod.

  • Why does my itunes store keep freezing?

    Downloaded latest version of itunes. Now when i enter the itunes store it freezes my laptop and i cant do anything

    One direction luver Jenna wrote:
    My iTunes Store keeps crashing ...
    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • HT201398 I'm unable to re-install Whatsapp as the iTune Store keeps appearing the terms and condition, once i click the iTune Store. While on the term T&C page, there's no button for proceed. Cant do anything. Has anyone experienced it ?

    I'm unable to re-install Whatsapp as the iTune Store keeps appearing the terms and condition, once i click the iTune Store. While on the term T&C page, there's no button for proceed. Cant do anything. Has anyone experienced it ?

    Hi umawi,
    I understand that you are trying to reinstall an app from the App Store, but you are unable to accept the new Terms and Conditions for using the App Store. I have a few suggestions for you that may help you resolve this issue. First, I would like to recommend that you restart your iPhone and then see if the issue persists:
    Restart or reset your iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT201559
    If the issue is still present, try clearing the Safari History and Website Data, which is explained in the following article:
    Safari web settings on your iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT201265
    To clear your history and cookies from Safari in iOS 8, tap Settings > Safari > Clear History and Website Data. In iOS 7 or earlier, tap Clear History and tap Clear Cookies and Data.
    If it is necessary to take the above step and clear Safari information, you may want to restart the phone again before checking to see if the issue is cleared. Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • Hi i dont know why i couldnt able to purchase any apps from apple store or in itunes store using my debit card with which i used to buy before ?

    Hi i dont know why i couldnt able to purchase any apps from apple store or in itunes store using my debit card with which i used to buy before ?

    I don't know why but I suspect you are located in the Indian sub continent.   Debit cards appear to be a problem here and while many are accepted in other countries, India seems to be an exception.   Go to ...
    Apple - Support - iTunes - Contact Us   ... and ask for help.

  • HT2731 The itunes store keeps telling me to contact Itunes Support.WTH does this even mean???

    Tthe itunes store keeps telling me contact itunes support in order to complete my Apple ID. What does this even mean??? I filled out all my billing information and everything.

    You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I changed my apple password and itunes store keeps telling me that that password has not been used at the store yet

    i changed my apple password and itunes store keeps telling me that that password hasnt been used at itunes store before and then it prompts me to change my password again

    Bolitho wrote:
    I changed my Apple ID,
    You updated your AppleID with new email address or you created a new AppleID account?

  • HT3702 itunes keeps declining my card

    My card is fine. There's still money in my account, but for some odd reason Itune keeps saying its declined.  When really it shouldn't.  I've checked to make sure everything is correct and it.  All my info is right.  So really is there anything I'm doing wrong?

    What sort of card is it, debit or credit ? If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts about them being declined
    If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

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