ITunes store keeps saying that my session has timed out when trying to buy a product from the store
I Tunes is telling me that my session has timed out when trying to buy a gift voucher, which i have done many times before.
The most recent change i'v made to my computer before this happened was to download an update (MacOSX updatecombo 10.7.3dmg)
a couple of weeks ago. I'v turned off the firewall as suggested whilst trying to transact and turned it back on again, but don't know
what else to try. The problem is three days old as i left and came back to it to see if there might be a glitch in the system.
I'v been able to access the credit i have in the store, but not buy the itunes voucher to email to my own a/c. Please help someone if you can
Sandystone.
Thanks for your suggestion Ned01, I tried this as a last ditch attempt, unfortunatly it made no difference in my case, but i'm pleased it did for you. However, because you reminded me to have another go at this problem, i tried something else (which i'd unsucsessfuly tried before), that is, i deleted the 'CLICK & SAVE " a/c i'd set up recently, and reverted to my previous payment me and would you know it , this time it worked !! I set up a trail purchase and it worked.
It seems to me that other poeple with this problem have to solve it by trail and error, but thank you for your help.Sandystone..
Similar Messages
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HT4623 Why can't I install any apps keeps saying that my session has timed out
Why can't I install any apps it keeps saying my session has timed out
Thanks for your suggestion Ned01, I tried this as a last ditch attempt, unfortunatly it made no difference in my case, but i'm pleased it did for you. However, because you reminded me to have another go at this problem, i tried something else (which i'd unsucsessfuly tried before), that is, i deleted the 'CLICK & SAVE " a/c i'd set up recently, and reverted to my previous payment me and would you know it , this time it worked !! I set up a trail purchase and it worked.
It seems to me that other poeple with this problem have to solve it by trail and error, but thank you for your help.Sandystone.. -
Every time I try to look at my purchase history on my account, I keep getting a message saying that my session has timed out. How do I fix this problem?
Same thing happens to me as well. Might be a community wide problem, I tried entering my information on multiple devices and it doesn't wanna work, it gives me the same error when trying to purchase it's a good day to die hard
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When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?
For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.
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But once I sign in. I go to manage or any other selection and it tels me session has timed out and it kicks me back to the app store front.
You might want to double-check that you are trying to open the document with the latest version of Numbers that is in your main Applications folder, not the old version that is in a subfolder named iWork '09 or Numbers '09. Instead of just clicking the document, you could open the latest version of Numbers and then File > Open. Or you could "right-click> Open With ... and choose Numbers.app (3.5.2).
SG -
I can't buy any music because it tells me that my session has timed out!
When it comes to confirme=ing my details - it always tells me that my session has timed out even though I have gone through all the pages so quickly!!
Dis you get this fixed ? I have exactly the same problem.
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Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this! Does anyone know why it's doing this and how to fix it? Thanks!
Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal -
am having trouble for the first time trying to redeem a gift card. Everything same on computer, OS, and internet connection. have been able to redeem other cards. this time am getting "SESSION HAS TIMED OUT" while trying to redeem card. have contacted apple and checked out all their suggestion iE:( must be your connection. typed in code wrong, too old version of itunes, etc) anything but why would a gift card code bee tied to a specific vetrsion of ITUNES. Rediculous!! there has to be others out there that have an older version if itune than i have. has anyone ever had the error "SESSION HAS TIMED OUT" and if so was it corrected?? any information other than apples {change password and give us lots of personal info they probably have) would be appreciated..
Hello,
As far as I can see, that Verizon Jet Pack wireless Modem uses WPA2 to connect.
The Router might complicate things right now.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
Is that Interface dragged to the top of Network>Show:>Network Port Configurations and checked ON?
The Interface that connects to the Internet, needs to be drug to the top of System Preferences>Network>Show:>Network Port Configurations and checked ON.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed. -
I can't enter either a gift card, nor my debit card into iTunes without it telling me that my "Session Has Timed Out". I'm stuck, there are songs to be bought!
Help me make Apple even richer.Carmell-
When I've had a similar problem, it was because I was accessing the iTunes store from a device I hadn't used before, such as when I upgraded from an iPad 1 to the iPad 2. It was a little confusing to me until I figured it out.
All I had to do was use the ID of my existing account and play along with the iTunes store. As I recall, it asked for my password twice, and the security code from the back of my credit card. After that, downloads proceeded as before.
Fred -
How do I stop my itunes from saying my session has timed out when i'm trying to download a song
How do I stop my itunes from saying my session has timed out when i'm trying to download a song
What troubleshooting steps have you tried so far?
Basic Troubleshooting Steps when all else fails
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem. -
Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.
Does anyone know what I need to do?
Thanks. :-)What are the exact error codes that are appearing when trying to update?
Have the steps for troubleshooting those errors as listed in the article from which the question was posted been tried? -
HT201303 Trying to put credit card details in put it keeps telling me that my session has timed out
Have an existing apple account and now have bought new iPad
Trying to buy new apps on existing account so it asks me to verify payment details which I do straight away.
However then it says that the session has timed out.
Trying repeatedly but same problems over again.Log out of the account, then go back in. Should work fine then.
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cannot download sny apps after i upgrade to IOS6 ,message keep telling me ' Your session has timed out. Try again. I need help
From Apple Support...
Here are troubleshooting steps that should help you fix the problem.
1) Quit App Store in multi-tasking.
2) Tap Settings.
3) Tap Safari.
4) Tap Clear History.
5) Tap the Clear History button.
6) Tap Clear Cookies and Data.
7) Tap the Clear Cookies and Data button.
Try purchasing an app again from the device to get the security question prompt. You really need to set up the security question.
...it seems to have worked for me..... -
i just connected my ipod touch 4g to my laptop and there is an update 4.3.3 available i was downloading it and just as it finishes it says your network session has timed out what ca i do? HELP ASAP PLEASE!!!
Try a direct download:
iPod, iPhone and iPad Firmware Download
Manually install it by holding your "Option" key down when clicking on the "Restore" button in iTunes and select the firmware file you downloaded. -
Can't seem to download any app despite entering the correct password and answering 3 security question but still in the end it comes up the message that my session has timed out no matter what! Please help, many thanks in adv!!
Try doing it on your computer with iTunes and then sync to your iPad to see if it clears the problem.
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