ITunes Store - Network Connection Reset

Greetings, I have now been unable to connect to the iTunes Store for the last couple of days now but have been able to previously download apps etc. Now I continuously get the error message:
"iTunes could not connect to the iTunes Store. The network Connection was reset. Make sure your network connection is active and try again."
This is completely frustrating me as wish to download the new App "Spore" but cant. Can access the internet fine as am writing this help request. Have also completely reinstalled over the top the latest iTunes, which I was already running the latest version, still didnt fix the issue. Also reset my Keychain to no avail. So decided to do a complete remove of iTunes and reinstall it, which did and still no change.
Have searched and searched for a solution but have yet to find anything that works.
Please Help
Thanks

Welcome to the club, buddy....
You may wanna use this discussion thread:
http://discussions.apple.com/thread.jspa?messageID=8044296#8044296

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Hello,
I have a 80GB Classic ipod I use on my home computer with Windows XP. I opened iTunes last night but could not open the store. This is the message I recieved. (iTunes could not connect to the store network connection was reset). I can open IE and Outlook Express email so I don't have a network issue other then iTunes.Any advice would be greatly appreciated. Thank you!

Weird happenings for me too...Yesterday I couldn't download a free app, and today, none of my app update downloads will download. I just get the progress bar that says "Downloading ___", followed by "Could not purchase ______. The network connection was reset". Frustrating for sure.
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Message was edited by author

Problem downloading itunes movie- network connection reset err= -3253

I am trying to download a film rental, but I repeatedly get error code -3235, saying that the network connection was reset. My network is working fine, and I can browse the internet. So it just seems to be itunes download that isn't working. Any advice?

Hello Clay,
Thank you for the details of the issue you are experiencing when downloading a movie rental from iTunes.
I recommend reviewing the following articles for steps to take to troubleshoot the issue you described:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.

Accessing iTunes store network connection

whenever i try to access the itunes store, it just says accessing itunes store and then after awhile says the store could not be accessed as the network connection was reset???
what do i do?

Problems connecting to the iTunes Store often stem from issues with the Windows firewall or a firewall in a router, a privacy filter (such as McAfee Internet Privacy Service or Norton Internet Security), an antivirus/antispyware utility, or a download accelerator. Start here:
iTunes for Windows: Overview of Music Store Errors
for some basic tips to start isolating the cause of the problem. What you need to do is temporarily disable any such service and see if that fixes the problem. If so, then if it's a firewall/Internet filter that's causing the problem and you'll need to set the offending service to allow iTunes to connect to the iTunes Store.
Hope this helps.

Trouble connecting to itunes store: network connection

For the past 3 or 4 months i havent been able to connect to the itunes store at all. I have tried all the trouble shooting, uninstalling, re installing, running the test, turning off firewall completely and still nothing... I am not using Norton and use Comcast as an ISP can someone please help me????????
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
EMACHINES T5010
iTunes 8.0.0.35
QuickTime 7.5.5
FairPlay 1.0.15
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.0.25
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number B1703B49B934ACF9
Current user is an administrator.
The current local date and time is 2008-09-18 17:15:21.
iTunes is not running in safe mode.
Video Display Information
Intel(R) 82915G/GV/910GL Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {E17EA027-4AB5-479E-88BF-B03C89500B0C}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 76.30.176.5
Subnet Mask: 255.255.254.0
Default Gateway: 76.30.176.1
DHCP Enabled: Yes
DHCP Server: 68.87.66.18
Lease Obtained: Thu Sep 18 16:14:14 2008
Lease Expires: Mon Sep 22 10:21:24 2008
DNS Servers: 68.87.85.98
68.87.85.98
68.87.69.146
68.87.78.130
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: actsvr.comcastonline.com:8100
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-04-18 19:18:49.
** CD/DVD Drive Tests **
LowerFilters: Cdr4_xp (7.1.0.188),
UpperFilters: Cdralw2k (7.1.0.188), GEARAspiWDM (2.0.7.5),
E: TSSTcorp CD/DVDW TS-H552B, Rev GA04
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.
Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.
The last failed audio CD burn had error code 4220(0x0000107c). It happened on drive E: TSSTcorp CD/DVDW TS-H552B on CDR media at speed 8X.
** iPod/iPhone Connectivity Tests **
iPodService 8.0.0.35 is currently running.
iTunesHelper 8.0.0.35 is currently running.
Apple Mobile Device service 2.10.31.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
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Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
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iPod classic running firmware version 1.0.2
Serial Number: 8L742BDEYMV
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No iPhone or iPod found.

thank you for the response...i was starting to think i wasnt going to get help... i have had comcast for about a year and a half (hate the service) and itunes worked before...i did try powercycling the modem a few times... unplugged everything... went to work came back and plugged it all back in... nothing!!! i am using a router but have direct connected to the cable box before and still had problems... can you think of anything else?

ITunes Store - Network Connection 'timed out'

I have a TouchSmart 505 model with Windows Vista. This last week have had problems accessing the itunes store through my library link. Cannot download music from the itunes web page. I keep getting an error that says 'network connection timed out'. Have run through settings with the service provider who assure me the connection is good. Anyone out there who can help? Thanks
Message Edited by Gladstone on 03-26-2009 08:54 PM

Sounds like a firewall is blocking itunes. Make sure you allow itunes access to outbound and inbound traffic.
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.

Itunes store - network connection timed out / was refused!

Hi,
Can anyone help me? I am trying to connect to the itunes store but for some reason everytime i try i get a pop up message which either says -
'itunes could not connect to the itunes store. The network connection timed out' Make sure your network settings are correct and your network connection is active, then try again'.
This also happens when I disable my Norton. If Norton is not disabled then the same thing happens but i get the same message saying the connection was refused.
This is very strange because i am using the new version of itunes 7 and i have been able to download music with no problems until this weekend!
Does anyone have any suggestions? I have already removed and re-added itunes 7 into the list of trusted programs on Norton but this has not helped! I have turned the computer off and back on several times and this has not helped either. I have also tried to run the network diagnostics using itunes however when i try this an error occurs each time and itunes closes! I can connect to the internet.
I have run out of ideas and am getting more frustrated! HELP!
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Hi,
Can anyone help me? I am trying to connect to the
itunes store but for some reason everytime i try i
get a pop up message which either says -
'itunes could not connect to the itunes store. The
network connection timed out' Make sure your network
settings are correct and your network connection is
active, then try again'.
This also happens when I disable my Norton. If Norton
is not disabled then the same thing happens but i get
the same message saying the connection was refused.
This is very strange because i am using the new
version of itunes 7 and i have been able to download
music with no problems until this weekend!
Does anyone have any suggestions? I have already
removed and re-added itunes 7 into the list of
trusted programs on Norton but this has not helped! I
have turned the computer off and back on several
times and this has not helped either. I have also
tried to run the network diagnostics using itunes
however when i try this an error occurs each time and
itunes closes! I can connect to the internet.
I have run out of ideas and am getting more
frustrated! HELP!
Thanks Jane x

Hello! i am using ipad n i am not able to connect to itunes store.Whenever i open itunes it syas "cannot connect to itunes store".i tried resetting the network settings n also tried changing the dat and time settings as mentioned but it still doesnt work!

hello! i am using ipad n i am not able to connect to itunes store.Whenever i open itunes it syas "cannot connect to itunes store".i tried resetting the network settings n also tried changing the dat and time settings as mentioned but it still doesnt work!please help!

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
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http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

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On my PC XP Pro SP3, since I have updated iTunes 11, I am unable to update any apps that were previously on PC. I always get an error message that says (there was a problem downloding -The netrwork connection was reset).

This absolutely WORTHLESS answer is getting posted everywhere and it does NOT address "network connection reset" problem which is ubiquitous. It ONLY addresses problems connecting to the iTunes store and not being able to communicate or download anything from the store. . . period.
If I had a problem connecting to the iTunes store I WOULD NOT even be able to start any download of ANYTHING from the store. The problem is getinng a network connection reset error in the middle of downloading app updates. Some update an as soon as the network connection reset error occurs with one of them, the rest FAIL. So kindly STOP posting this as the solution . . IT.IS.NOT . . . and it's incredibly frustrating to see it posted everwhere whenever the poblem is presented in the forum.

Network connection reset error

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I even uninstalled Trusteer banking security software....
Did you use the developers uninstaller to ensure you fully eradicated it from your system. Trusteer's Rapport has a bad reputation on here for mucking things up. Here's a quick search of just these forums:
https://discussions.apple.com/community/desktop_computers/search.jspa?peopleEnab led=true&userID=&containerType=&container=&spotlight=false&q=Trusteer
Also, just to rule out the fireall possibility, have you tried turning off the firewall and testing?
Edit: You don't have anti-virus installed, but do you have anything such as Little Snitch or Peer Guardian running?

I am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn't help. My apple ID has been confirmed as correct. what can I do next?

Hi all
i am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn’t help. My apple ID has been confirmed as correct. what can I do next?

I am having the same issue! I see several people are having this problem, and I see there is no solution from Apple! Why is it I only see problems on this site and never any solutions?

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ITunes could not connect to the iTunes Store. The network connection reset.

Hi,
I read a bunch of the other posts where people are having a hard time connecting to iTunes. However, this is not a current problem but one that has been occuring for awhile for me (actually my daughter). Either way, I removed and reinstalled iTunes 7.0.2 and I am getting the following message:
iTunes could not connect to the iTunes Store. The network connection was reset.
Make sure your network connection is active and try again.
Well, if my network connection is not active then I wouldn't be able to reinstall iTunes or post this message. Has anyone seen this message prior to everyone getting their iTunes gift cards for X-Mas?
Thanks!

Hi to all who are having problems...
After some time and visiting an apple store I was able to get this to work. Basically, it has something to do with your Firewall settings. I actually have Panda Software's Antivirus s/w with the firewall protection. Under the Advanced Settings page iTunes was listed as "No Connection". I selected iTunes and then clicked on Remove application. I then tried iTunes store again and it worked. I even went back to my firewall protections and this time when I looked under the Advanced Settings page iTunes is now properly listed as "Outbound (client)".
I won't take all the credit because the Apple Store pointed me to the following page which gave me the hint of checking my firewall protections:
http://docs.info.apple.com/article.html?artnum=304082
Give this a try and see if this doesn't help.
Cheers!

Cannot acces itunes store says network connection reset

i read through all the other need helps tried the ones that applied possible that i didit wrong but it still says network connectin reset when i press itunes store via itunes

Hi to all who are having problems...
After some time and visiting an apple store I was able to get this to work. Basically, it has something to do with your Firewall settings. I actually have Panda Software's Antivirus s/w with the firewall protection. Under the Advanced Settings page iTunes was listed as "No Connection". I selected iTunes and then clicked on Remove application. I then tried iTunes store again and it worked. I even went back to my firewall protections and this time when I looked under the Advanced Settings page iTunes is now properly listed as "Outbound (client)".
I won't take all the credit because the Apple Store pointed me to the following page which gave me the hint of checking my firewall protections:
http://docs.info.apple.com/article.html?artnum=304082
Give this a try and see if this doesn't help.
Cheers!

ITunes Store - Network Connection Reset

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