Itunes store never connects. Why is this?

I have connected to this part of itunes without a problem (same user name and ID for itunes store) but cannot connect to itunes at all. This has been the same for months. I have changed phones since I originally signed up. Any ideas?.

Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

Similar Messages

  • TS1398 my ipad is connected to my wi-fi but the app store and itunes store never  open, the internet nev    er works and it is always  loading. i dont understand as it is a brand new ipad.

    my ipad is connected to my wifi but the app store and itunes store never open, the internet never works and it is always loading but never working. I dont understand why as my computer works for my wifi and my brand new ipad should too.

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
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        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
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    ~~~~~~~~~~~~~~~~~~~~~~~
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    ~~~~~~~~~~~~~~~
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  • TS1967 i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.

    i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.

    Settings > General > Reset > Reset Network Settings.
    Power cycle the router.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • When trying to do updates via App Store I got the message "Kan inte ansluta till iTunes Store" in english "Cannot connect to iTunes Store". How to solve this problem?

    When trying to do updates via App Store I got the message "Kan inte ansluta till iTunes Store" in english "Cannot connect to iTunes Store". How to solve this problem?

    Efter att ha försökt att använda annat wifi fick jag samma problem dvs. kunde fortfarande inte göra uppdatering av mina appar. Jag prövade att ta bort flera stycken av dessa men det var ingen skillnad. På resa med ytterligare ett annat wifi lyckades det helt plösligt, vet inte varför. Får se om det blir samma problem nästa gång jag blir uppmanad att uppdatera appar.

  • I checked all information about to connect to iTunes Store from my iPad but this problem is present

    I checked all information about to connect to iTunes Store from my iPad but this problem is present

    Have you tried here:
    Can't connect to the iTunes Store
    Saying you checked all information does not really tell us what you tried.

  • I'm getting messages that Netflix and the iTunes store are currently unavailable.  This can't be a coincidence.  also, my iTunes account works fine on my Mac, just not on the Apple TV.

    I'm getting  messages on Apple TV that netflix and the itunes store are currently unavailable.  This can't be a coincidence.  Also, the iTunes store is working fine on my Mac, the message is only on the apple TV.  Does anyone come across this frequently?

    1. An explanation for what? There is indeed a support number (which you can find on this page in "Contact Us" and you are limited to one support call in the first 90 days and if you have the AppleCare you have more than that available, so I'm not sure what you are whinning about (and it is whinning, trust me).
    2. http://www.kelleytown.com/ikelleytown.htm#firewire
    However, since I wrote that I've also found this link pretty well explaining why firewire is the only way to go as well (it's about video but the same principles apply to the iPod:
    http://www.pcworld.idg.com.au/index.php/id;1847886895
    3. Your computer is constantly changing whether you know it or not. Do you not apply any MS upgrades (or have them automatically applied for you?) Do you not have any antivirus on your machine (which applies its own upgrades)? Do you not, ever, ever, ever, open any email message, or download that cute little movie your friend sent you, or plug in any other device (like a digital camera or flashcard reader) or any of the other hundreds of things that change the computer environment.
    It would be tempting to conclude a priori that the update you applied is now the problem, but if so, how do you explain the millions of others who apply the update without issues? The difference is in the software and settings on the witches brew that is a PC. So in a sense you are right in that the old firmware worked with the mess that is your computer and now the new one doesn't -- but it ain't up to Apple to fix your computer, and impossible for them to control the environment (oh, I guess unless you buy a Mac -- "coincidentally" Mac's use firewire for the iPod :>)
    I dunno -- when 90% of all issues (100% of all connection issues) can be solved with the Adaptec 4300 I tend to have a lot less patience with folks. If you want to use the mess that is USB then you'll just have to deal with the fact that MS screwed it up big time and become more knowledgable on how to handle the problems.

  • I have purchased an IPAD 2 - everytime I try and update or download a new app i get e.g.  'BBC iplayer available to download when you go in to the itunes store on computer" Why cant I download direct?

    I have purchased an IPAD 2 - everytime I try and update or download a new app i get e.g.  'BBC iplayer available to download when you go in to the itunes store on computer" Why cant I download direct?
    I have an ipod touch and have no similar issues - is this an itunes account setup issue?

    Have you tried logging out of your account via Settings > Store and tapping on your account id on the right-hand side, and the logging back in to see if that makes any difference ?
    You could also try a reset and see if you can then download them after the iPad has restarted : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    A third option is to download one of the updates to your computer's iTunes and connect your iPad to it and sync it across, and then see if you can download the other apps/updates directly on the iPad.

  • ITunes - "Accessing ITunes Store" Never Completes

    Baber pole keeps spinning. Genius - Accessing ITunes store never completes.
    cannot get to IStore. Also, bought new IPod Classic. will ny sync.
    Unloaded, rebooted, reloaded 11.0.5. to no avail.
    help appreciated.
    Win7 OS.

    The following worked for me:
    Re: Accessing itunes store message?!! 
    Mar 16, 2011 4:36 PM (in response to David Auerbach)
    I've fixed mine! From a little help from an apple adviser. You might want to clear your caches before doing this - under iTunes preferences. Open iTunes - go to the top bar, click the 'Store' drop down menu >
    Then click 'De-authorise this Computer' >
    Enter your password etc >
    Then click 'Store' again then click 'Re-authorise this Computer'>
    Enter password etc>
    Restart the Mac>
    Open up iTunes should be fine - worked for me anyway  Good Luck 
    i7 1TB 4850-512MB, Mac OS X (10.6.2)
    Originally posted by JonnyCarter

  • Itunes store not connected

    hi plz when i plugged to itunes on my mac pro the itunes store not connected plz can u help in solving this for me.

    The store has been getting hammered due to the iPhone/iTouch 3.0 software release this afternoon. Lots are having this problem, myself included. May not clear up for quite awhile.

  • Help - 'iTunes Store is not supported in this country'?

    First, since I'm new to this, please forgive me it this doesn't belong here.
    So, I just got an iTouch today and followed the directions that came with it for setup. But when I attempted to access the iTunes store, I saw the following message:
    'Cannot Connect to the iTunes Store
    The iTunes Store is not supported in this country.'
    I'm very confused by this message, since I live in NYC.
    Anyone come across this before? And if so, how did you correct this?
    Thanks in advance.

    Log into your itunes account on your computer. Then sync you ipod. This should set up your itunes account properly on your ipod.

  • All the sudden my iPod shuffle no longer shows up in my devices on my computer nor does iTunes show it?  Why would this happen? How can i fix this? Anyone know?

    All the sudden my iPod shuffle no longer shows up in my devices on my computer nor does iTunes show it?  Why would this happen? How can i fix this? Anyone know?

    Start with the "Shuffle not recognized" section in this Apple support document.
    http://support.apple.com/kb/TS1412#q2
    B-rock

  • I want to import songs frm my Ipod to my itunes library.  Songs were ripped from CDs to the ipod not purchased from itunes store...how can this be done?

    I want to import songs frm my Ipod to my itunes library.  Songs were ripped from CDs to the ipod not purchased from itunes store...how can this be done?

    You would have to let itunes rip the songs from the cd's, or you would have to copy the music from the computer which ripped cd's.
    iTunes does not support transferring music from the ipod unless it was purchased from the store.

  • TS2972 when i ask for Authorizeed computer i got the message " make sure your computer' date is set correctly and that it accepts cookies from the itunes stores " how can i solve this problem please .

    when i ask for Authorizeed computer i got the message " make sure your computer' date is set correctly and that it accepts cookies from the itunes stores " how can i solve this problem please .

    Ok, so I just worked out that itunes communicates through your browser so it's a cookie in the browser not PC direct that fixes this.  Bit of a convoluted route but for me it was IE>Internet setting>privacy>sites, then allow all activity from apple.com/itunes.

  • Error msg while downloading or visiting iTune store: "network connection was lost". Any idea about the problem?

    I am getting for the last days a constant error msg while downloading or visiting iTune store: "network connection was lost" (sometimes also ways it was "reset" instead). But, the network is working (I can make othe rdownloads and visit to other internet sites). Any idea about the problem?

    Mac server or Windows server? Have you checked her permissions/access vs another user not having the issue?

  • Since subscribing to iTunes match my ipad2 no longer offers the AirPlay option on the volume bar within Music, rendering my bowers Wilkins speakers useless for both iTunes and spotify. Why is this and how can I fix it?

    Since subscribing to iTunes match my ipad2 no longer offers the AirPlay option on the volume bar within Music, rendering my bowers Wilkins speakers useless for both iTunes and spotify. Why is this and how can I fix it?
    Apple made no mention of this being an expected issue, so I can only assume it's unintentional. Otherwise I wouldn't have subscribed to Match in the first place!

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    - Create a new library.   Refer to this article for details:  http://support.apple.com/kb/HT1589.  This won't delete your old library, you're just creating a new empty one.  Also refer to this article to get back to your old library later.
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