ITunes store not loading on any devices, iPads, iMac, iTunes store not loading on any devices, iPads, iMac

itunes store decided not to load on any my devices, 3 ipads, iphone and imac.
all worked until i tryed to listen to an audiobook preview, then froze, reset now just sits "loading"

Try resetting Winsock, it looks like it worked for quite a few people in this thread -> With iTunes 10.4 I can access iTunes store.
MTG68 wrote - In windows 7, click on your start menu, go to accessories, right click on the command prompt icon and choose "run as administrator". Once it opens, type in the following command...
netsh winsock reset
hit enter and it should say something like winsock reset successful now reboot your computer.
If that doesn't work, try uninstalling Safari, QuickTime, and iTunes (along with related components). Then just reinstall the latest version of iTunes, without installing downloading and installing Safari or QuickTime seperately.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

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I have purchased itunes match but the cloud will not load on my ipad 4.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

i have purchased itunes match but the cloud will not load on my ipad 4.it works on my iphone 5 & it originally worked on my ipad.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

On the MBP, in iTunes, switch to Song view and enable the iCloud Status column by pulling down View > View options and selecting the option for "iCloud Status." Close the small window. Look for any tracks that have a status of "waiting." If you see several of them disable iTunes Match while holding down the Option key. Quit iTunes, wait a few seconds, then open it again and turn iTM back on. Let it compelete the scan. Wait until all tracks that are "waiting" have a status of either "matched" or "uploaded."
On the iPad, turn off iTunes Match then launch the Music app and let the contents clear out. Power cycle the iPad for good measure, then re-enable the service once all the tracks in iTunes have been processed.

TS1702 I can't install apps directly from my ipad. It says "can not connect to the iTunes Store". However I can load them on my i touch and then load the app Thursday wifi. Any ideal?

I can't install apps directly from my ipad. It says "can not connect to the iTunes Store". However I can load them on my i touch and then load the app Thursday wifi. Any ideal?

You will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Before my PC had iTunes, I loaded Aps from store onto my daughter's PC with iPad connected. I indicated my email address and Apple password. Now I want to upgrade to next iPad but Aps in my iPad are not on my PC iTunes. Do I have to buy again to keep them

I'm a new user of an iPad. Before my PC had iTunes (it does now), I loaded Aps from from the iStore using my daughter's PC with my iPad cable-connected. I indicated my email address and Apple password--not hers and paid for these Aps--receipts arrived via my email. Now I want to upgrade to 5.1 but the Aps now loaded on my iPad do not show up on my PC iTunes library. When I click 'Upgrade' I get a warning message that says all Aps currently on the iPad will be obliterated in the process which of course I don't want to have happen because they're not showing up on my PC which presumably means my PC is not aware of what's on my iPad. Do I have to buy these same Aps again to keep them if I'm going to upgrade to 5.1, and how do I get my iTunes on my PC to back up the Aps currently loaded onto my iPad?

You should be able to copy the apps (and any other iTunes purchases) over to your computer's iTunes via File > Transfer Purchases. And as long as apps remain available in the store, and you use the same iTunes account as you originally used to purchase them, you should be able to re-download them in the future : http://support.apple.com/kb/HT2519
If you are already on iOS 5+ on your iPad then you should be able to update the iPad directly on the iPad via Settings > General > Software Update .

Help, I can't sync any music to my iPhone 5s or iPad 2 ! :( it says it's finished sync but the music is greyed out and not on my devices.. I've tried unchecking the music and doing it manually. Nothing works. I took it to Apple store Robina no help..

Help, I can't sync any music to my iPhone 5s or iPad 2 ! it says it's finished sync but the music is greyed out and not on my devices.. I've tried unchecking the music and doing it manually. Nothing works. I took it to Apple store Robina no help..

So I have found a common denominator to this phenomenon. After having the same problem, I started to recopy my playlist of 500+ songs in groups of 10-20, 30+, 75+, and then over a 100+. Any music I have purchased from iTunes won't copy, but everything else did. Unsure if I made a playlist called "Purchased" at some point or this is an iTunes default, I also noticed it had some of the songs contained in my other playlist and was showing on my iPhone. Regardless of what I did such as dragging music from that playlist to the other and clearing songs from that playlist, I removed it altogether from the iPhone itself vs. doing through iTunes. After that, music copied fine to my playlist.
So, my theory is that iTunes is getting tripped up on purchased tracks already showing on the phone and all songs are showing grayed out/dotted circle because iTunes can't resolve the conflict with purchased tracks.
Hope this makes sense and is helpful.

HT4137 I have two iPad's that use the same iTunes/store account. I want the two devices to play games with with other, but it recognizes them as the same. I have set up two different iCloud accounts, but still not recognizing the users as different. What

Hello, I have no idea if my question went out, so I'll post it again. I have two iPads (one 3rd gen and one 4th) that use the same iTunes/store account. I want the two devices to game with each other, but the apps recognize them as the same. I have created two different iCloud accounts in an attempt to differentiate between the two, but no luck. How can I continue to use the same iTunes/store account for music and movies, but also have the two devices recognize each other for games?

You can share your iTunes ID and still have separate iCloud accounts with separate IDs, they don't have to be the same. If you kids don't already have an iCloud account, have them set up separate accounts on their devices using separate IDs. If they are already sharing your account, migrate their devices to separate accounts. To do this, start by saving any photo stream photos they wish to keep to ther camera roll (unless already there) by opening your my photo stream album, tapping Select, tap the photos, tap the share icon (box with upward pointing arrow), then tap Save to Camera Roll. If they are syncing notes with iCloud, you'll need to open each of your notes and email them to them so you can later copy and paste the text into new notes created in their new account. Then go to Settings>iCloud, tap Delete Account (which only deletes it from thier device and won't effect your device), choose Keep on My iDevice and provide the password to turn off Find My iPhone (if using iOS 7). Then sign back in with a different Apple ID to create their new account and choose Merge to upload the data. Once everyone is on a separate account you can go to icloud.com from your computer, sign into each account separately and delete your data from their account.

HT1373 I have a new Ipad with retina display but two issues with itunes 1) I can not syncronize films&music with the library on my mac and 2) When I download music or films from itunes to my ipad from itunes store the download never finishes. Any help??

I have a two problems with my new Ipad 2 operating system iOS 6.1.3
1) I can not syncronize with my itunes purchaces that I have on my mac book pro (operating system mountain lion)
2) When i purchase items from itunes store the downloads never finishes
I have tried starting and re-starting. Resetting the Ipad to original settings and non of this have worked. Any idea to what I should do?
Thanks a lot, Josephine

That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it...

I have factory restored my 1pad 3 loaded ios8 - wifi works, safari works but it won't connect to the app store or iTunes citing 'not connected to internet' any ideas?

I have factory restored my 1pad 3 loaded ios8 - wifi works, safari works but it won't connect to the app store or iTunes citing 'not connected to internet' any ideas?

Reset the iPad and try again. Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. Let go of the buttons, let the iPad start up.

What a pain -on a mac-never had aproblem-loaded a new shuffle with music -will not let me sync itunes store bought songs-will not let me authorize the computer. I have a ipod as well. Is this a block when loading a second device? OR?

What a pain -on a mac- never had aproblem- loaded a new shuffle with music - will not let me sync itunes store bought songs- will not let me authorize the computer. I have a ipod as well. Is this a block when loading a second device? OR?

In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first.

We just added a new printer and bluetooth connection to our iMac. Now iTunes does not recognize our iPads as devices. Have already tried restarting everything. Any other suggestions?

We just added a new printer and bluetooth connection to our iMac. Now iTunes does not recognize our iPads as devices. Have already tried restarting everything. Any other suggestions?

You can try the steps recommended here: http://www.apple.com/support/ipad/assistant/itunes/

I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore.Nothing will load unter the features or charts tab. Any Suggestions?

I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?

You would get better response from the iTunes community forum.
Have a nice day!

HT201413 I Installed iTunes on Windows XP laptop, connected my iPad 3. When opening iTunes I only get the list LIBRARY STORE and PLAYLIST. But I can not see a tab "devices" where mu iPad appears??

HI, I need help to transfer a vidoe from my laptop Windows XP to iPad3. Installed iTunes. Opened iTunes, Connected PC and iPad. iTunes does not show iPad under a "Devices" category ? Why?? How do I transfer the vidoe. PC does show pictures that are on the iPad when I open the iPad files.

You can only add music to iTunes Match from your iTunes library on your computer, not from your iOS device. If you have music on your iPad that is not on your computer, you'll have to import it to your iTunes library on your computer to add it to iTunes Match.
Music purchased from the iTunes store can be imported directly to your iTunes library by authorizing your computer for the Apple ID(s) used to purchase the music (in Store>Authorize This Computer), then connecting the iPad to your computer, opening iTunes and going to File>Devices>Transfer Purchases. Music from other sources will require using 3rd party software to transfer to your computer, such as Touch Copy.

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
This should take all the music off your phone .Then you can resync the music back on to it.
If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

I purchased an album from the itunes store on my ipad2 thinking i could retrieve it from my windows pc. I have turned on home sharing and can see my pc library from the ipad but not vice-versa. Is there any way to transfer the album from my ipad library?

I purchased an album from the itunes store on my Ipad2 thinking i could access it from my windows laptop where I sync my ipod. I turned on Home Sharing and can see my laptop libraries from my ipad but not vice versa. Is there any way to fix this so I can transfer the album to the itunes on my laptop?

Yes I tried that. I finally turned off all home sharing settings, shut down my desktop and found them in my account settings in the store on the cloud. So at that point I just had it download everything. But I suspect that with the ipad somehow being on, the store was saying I had already received them? Regardless, my trip today whilst running errands, I was rocking out to vintage Police music! Thank you so much for responding.

I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?

I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."

ITunes store not loading on any devices, iPads, iMac, iTunes store not loading on any devices, iPads, iMac

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