ITunes Store not responding to iCloud in iTunes account

I recently purchased a Macbook Air, I've set up everything but my iTunes keeps coming up with an error when I try to re-download my purchased music from my iTunes account.
I go into my iTunes account and then into 'Purchased' so I can download these into the iTunes and it comes up with this:
"We could not complete your iTunes Store request. An unknown error occured (-45054)"
Can anyone help me with this? This music that I have downloaded from iTunes, I have not got a CD copy because I didn't think I'd every need it but now I run into this problem.
Also how am I suppose to get the menu bar to show on iTunes?, the iTunes help says to press alt button but it doesn't do anything

Looks like I am not the only one. I just purchased an album and cannot download it. I can check for my purchased music, but it keeps timing out when I am downloading my music. If this takes as long as others on here have experienced I will stop the payment for the album at the bank and file a complaint with the attorney generals office. If they can demand their money up front then I can demand decent customer service!!!!
HP Pavillion   Windows Vista  

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