ITunes store not working and unable to upgrade

I can not access my iTunes store I have a blank white screen and when I try to upgrade to 10.5 I get an error message about not being connected to the internet is anyone else having a problem similar to this?

Paul hello,
Welcome to the Apple Discussions as you are not running a MAC your question would be best served in the special
iTunes for windows forum. Click here
repost your question there Paul ... copy and paste.
good luck ... TP

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I can't entered in iTunes Store.not working and i dont know why

I can't entered in iTunes Store.not working and i dont know why

"Error 11222"
Apple is investigating reports of this issue. Proxies, certificate issues, or your Internet service provider may be the cause of this issue.
From:
http://support.apple.com/kb/TS3297

I have done everything I can in all discussions. Itunes store not working. I have Windows 7 , 64 bit.

I have read all the replies to the "Itunes store not working". I have done everything I can to use any of the solutions. This is my 5th day. I give up. Need some help. As I can see there seems to be a lot of those problems.

I spent some time on the phone this morning with Apple. Here's a link they sent me: http://support.apple.com/kb/HT1923
It's more than just uninstalling Itunes; there are 5 other apps that have to be uninstalled and in specific order. This particular Knowledge Base article applies to Windows Vista or Windows 7. For other Windows versions you'd have to look up the article for Windows XP.
Hope this helps.

Why does iTunes keep giving me bogus error messages. "Your internet connection is not working, check your connection and try again." My internet is working fine. iTunes is not working and will not allow me to download tunes.

why does iTunes keep giving me bogus error messages. "Your internet connection is not working, check your connection and try again." My internet is working fine. iTunes is not working and will not allow me to download tunes.

This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013

Why is my iTunes store not working

my iTunes is not working?

I could also access the library but not the itunes store. itunes store was just a blank white screen. I could not check for updates either. I unsuccessfully tried many other suggested fixes, including proxy server, Norton settings and itunespref.xml file. The problem was linked to the parental controls for this user. If I turn off parental controls for that user through administrator, itunes store works perfectly. Unfortunate to have to turn the controls on/off/on/off, but at least we can update our devices and software when we need to.

Itunes not working and unable to re-install

Please help. I have owned my Nano for three days and have lost access to itunes. Story so far Day 1 set up disk installed and itunes working great. Upgraded software online and problems started and unable to open itunes.
Action taken:
1.Tried to re-install original software from disk but get error itunes cannot run because some of its required files are missing.
2. QuickTime also failed to initiate with error 2095 message make sure QTime properly installed.
3. Removed both itunes and Qtime through control panel and downloaded and used Windows installer clean up to confirm removal (files seemed to remain on computer?)
4. Installed stand alone Qtime which seems ok
5. Downloaded stand alone itunes but could not run error message: errors encountered whilst performing the operation.
6. As last resort tried to re-install from disk but get same message: itunes cannot run because some of its required files are missing.
I am at a loss. I am not computer literate and would really appreciate help. Please note I also disabled virus software whist trying to install.

Paul hello,
Welcome to the Apple Discussions as you are not running a MAC your question would be best served in the special
iTunes for windows forum. Click here
repost your question there Paul ... copy and paste.
good luck ... TP

App Store and iTunes Store not working

I am on the latest possible update on my iPhone 3gs. The iTunes store randomly, will not connect, and when it does it has no images. The app store can sometimes connect, but again has no images. Search facility is randomly broken and working. I have noticed when trying to install Skype, whilst the store had no images it actually installed it with just a blank icon, no skype logo?. Random websites dont work, www.apple.com, www.nasa.gov with 'you are not connected to the internet' message. Streaming services like nasa tv dont not work any more. All the is fine on my wife's 3G. Very frustrating indeed.
Message was edited by: DHFrame
Message was edited by: DHFrame

LOL. Now iTunes has a ♫ symbol for everything, Videos. Video section 'Cannot Connect to iTunes store' even though everything else is? Is there trouble at the Apple ship? Are you now so rich you cant be bothered with ever the simple stuff? How can something that has been working flawlessly for years suddenly stop working properly?

HT1420 Hello, i am trying to authorize my p.c. and following steps on itunes store not working. Can someone help?

Hello, iam trying to authorize my pc so i can play previously purchased music as well as other things. I have tried to follow the steps reccomended
on itunes to no avail. Is there an easier way ty

What do you mean it is "not working"?
In what way?
You opened itunes? Click the word Store at the top of your computer screen? Click Authorize? What happened?

ITunes Store not working on Windows 8.1

I upgraded my laptop to Windows 8.1 from Windows 8. iTunes works fine as in the music plays etc. But when I click on 'iTunes Store', it doesn't load and says that iTunes has stopped working. Can someone please find a solution to this problem ASAP. Thank you.

GUYS I FOUND THE FIX FOR THIS AND IT ACTUALLY WORKS YAY!!
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
Worked for me, so happy! Hope it does for all you lot too!

Why does listening to music samples in iTunes Store not work?

When listening to music samples in iTunes Store does not work this may be caused by the security settings in your antivirus software.
In my case, the GData Antivirus Kit supported the realtime check of HTTP content. Obviously this caused a timeout in iTunes and the sample didn't play. There was no error message in iTunes store, just silence!
Deactivate the realtime antivirus check of HTTP content and everything works fine.

Any similar difficulties in other Antivirus- / Internet Security packages?

Unable to log into iCloud because old email pops up requesting password. Password not working and unable to receive reset

I changed the main email on my Appleid a few months back. Everything worked fine until uppgrading to iOS7 on my phone. I am now unable to log into iCloud because the old email pops up and requesting password which is not working. I cannot rest the password because my old email is unvalid as I have changed network provider. The id works fine on Appstore and iTunes so its only iCloud that making trouble.
Any suggestions to remedy this problem?

I'm also experiencing the same issue.
I've had to reset my password 3 times in the last 3 days.
At first, I couldn't get my email. I sweated it out for 12 hours, reset my password and I was good to go again. 48 hours later, I ran into the same issue. Only problem is, not only do I get the 'Incorrect username or password' on my device, but my iCloud.com login no longer works. so now I can't read my messages on the web OR on my device/computer.
I have went to appleid.apple.com and reset my password there: no luck.
I have reset the settings on my device: no luck.
I have Erase and Installed iOS 6.1.2: no luck.
I have restored my device back to factory settings: no luck.
I have performed a DFU restore: no luck.
This is my main account for, well everything.

History in iTunes Store not working

Everything seems to be working perfectly fine in my version of iTunes 11, the only thing that isn't is the history mode in the iTunes Store, i click on it and a empty black box appears... i've made sure i'd gone into apps/songs (also listened to a promo of the song but nothing..) any help?

I tried to open in 32-bit mode.
I went to Applications, iTunes, Get Info. checked 32 bit mode box.
Still nothing.
I am logged in.. (I only have 1 iTunes account)
I can check preview on my iPhone and iPad and it's fine.
It won't work on iTunes 11.0.1 on my MacBook Pro.
Weirdly, even if I preview songs on iTunes 11, they show on my iPhone and iPad., but not vice versa.
They dont even show when Im previewing in iTunes!!!
Help!!! I do most of my music buying in iTunes!!!

Itunes store not working

For some reason, I tried connecting to the iTunes store because I got a Touch for christmas and when I try connecting it, It loads for a long time and says iTunes cannot connect to the Itunes store, please make sure your network connection is active and try again. The internet is active and works fine on everything. I use AOL 9.0 Security Edition and McAfee for my security. I tried every firewall setting I have and none of them let it load. I also tried every cookie setting and none worked.I also tried the DNS flushing thing and that didn't work. I turned off pop-ups and everything. What do I do?
Message was edited by: Squidden

I'm having the same exact problem. I just got my ipod and I downloaded itunes and everything and it works perfectly fine until I try to connect to the itunes stores then it says that the connection is not active and try again. I keep trying again adn it still now working. All my firewalls and I tried all the stuff it says to and it hasn't worked. Everything is set right. I'm so frustrated!!!Help!

ITunes Store not working since update

I cannot load anything from iTunes store since the update. I keep getting the message "The network connection was reset. Make sure your network connection is active and try again"
There is nothing wrong with my network connection. It is working fine.
I am using Windows 7 pro 64bit.
Trying to download Google Maps. Bad enough I had to use that POS Apple forced us to use for the last 3 months now they won't let us DL the app that works??

Hello there, Ahonan.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Specifically:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

PLEASE HELP! iTunes store not working, network connection?

oh-my-gosh, i've been working with iTunes for the last few hours. i cannot figure out what is wrong with this. i've been trying to read the other posted messages but i don't understand what the problem is. every time i go to connect to the iTunes store on iTunes it says that 'iTunes could not connect to the iTunes store. make sure your network connection is active and try again later.' i've been waiting pretty patiently, with no results. i'm so frustrated. i can't sign in on iTunes or anything. i'm becoming soooo mad. i just got this for christmas and i'm ticked. someone please help me?!?!?!?!?!!?!?!? i'm desperate!

I know this is not much consolation, but please remember that it's Christmas with all those nice, new iPods, all the people who want to use their iTunes gift cards that Santa put in their stockings, etc. It's called the store servers are on overload & it's going to be tough making a connection the next couple of days. This happens every holiday season, so hang in there & keep trying.

ITunes store not working and unable to upgrade

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