ITunes Store now forces credit card information for free purchases...?

Apple's support page here: http://support.apple.com/kb/ht2534 describes how to download free App Store applications without credit card information, however the option "None" does not appear under the credit card information when attempting to download any free application or when trying to establish the account.
It doesn't show up on the iPad, nor does it show up in the latest version of iTunes when trying to login.
I was assured at the Apple store when I purchased the iPad that I would be able to do so (it was the final selling point for me).
Am I doing something wrong?
I found this post here: http://discussions.apple.com/thread.jspa?threadID=2595632&tstart=30 which is useless to someone who does not have an account. Still no info from Apple about this.
Message was edited by: Kennel Bookstore with a lovely sensationalist headline to admittedly get more attention.

Am I doing something wrong?
Since it works as it's supposed to, you must be doing something wrong.
I found this post here: http://discussions.apple.com/thread.jspa?threadID=2595632&tstart=30 which is useless to someone who does not have an account.
No it's not useless.
That user was already logged in with an iTunes account. The user needs to be logged out of the store.
I have notified Apple they need to amend that article and tell the user to log out of the store first (when using an iPad/iPhone/iPod).

Similar Messages

  • HT5622 Why am I asked to Leave my credit card information for free apps?

    Why am I asked to leave Or provide my credit card information to download a free app?

    To expound just a little bit more on what Ralph is saying ...if you do not set up your Apple ID in a very specific way from the start, Yoy have to enter credit card details even if you are downloading free apps. Your account details are now incompletely with the credit card, even though you don't want to use a credit card.
    This explains exactly how you have to set up an Apple ID if you do not want to use a credit card. If you did not set up the account this way, you are now forced to enter the credit card - if you want to use this ID.
    http://support.apple.com/kb/ht2534

  • HT1933 My ex-boyfriend stole my email address and credit card information to make purchases with Apple and now my Apple ID account has a balance. Is there any way I can retract the purchases so I don't have to pay for his theft of my information?

    My ex-boyfriend stole my email address and credit card information to make purchases with Apple and now my Apple ID has a balance. Is there any way I can retract the purchases so I don't have to pay for his theft? I had no idea he had done this until I tried to sign in to the ITunes store and found all his information and a whole bunch of song purchases. I had to go to my email and reset everything. I only have a 2.10 balance due to him, but I just want to find out if there is a way to erase it because of this circumstance.

    You need to immediately pull credit reports to see what else he has done.  Then "freeze" the credit report at all three agencies.  That way even you need to lift the freeze to add credit cards or other credit items to your SSN.

  • HT5114 how do I change my credit card information for itunes?

    how do I change my credit card information for itunes?

    On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then you could try tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and selecting 'View Apple ID' on the popup (that should also give you a payment link on your account's page)

  • Why do i need to enter the credit card information for downloading free apps and redeem the codes?

    getting a message says apple id has not yet been used with the itunes store while trying to download apps
    why do i need to enter the credit card information for downloading free apps and redeem the codes?

    As a security precaution, Apple verifies your billing credentials with every transaction whether paid or free apps or using the balance of a redeemed code.

  • Itunes will not accept credit card information

    With a minimum of 10 attempts with at least 4 different senior advisors, no one can figure out what has changed with Itunes that has resulted in a continuing error message that my card information provided through itunes does not match with bank records. The bank disagrees and has validated information 3 times. Something is very wrong with Itunes billing and no one can help.

    I have been waiting for apple itunes support to answer for several days since I received their machine generated formletter response telling me they're investigating. Finally after trying everything I could think of I figured it out myself. As suspected and confirmed by Visa, this isn't a problem with the credit card or the credit card information, but an itunes store desktop application bug. First it is displaying a misleading and inaccurate message on entering valid credit card information for an available credit card with more than enough credit (your credit card has been declined). This message implies that apple sent the request to your credit card vendore which wastes your time and the credit card vendor's when you contact them to investigate.
    It turns out the whole issue is caused by poorly coded integration between itunes store desktop application and apple store web application. I found an old apple knowledge base article which said that whenever you update account info on itunes store, it automatically updates apple store.
    What was really happening when itunes store displayed the CC declined message was that it was trying to update apple store's information to match, but the apple store account info has different options and validaiton than the itunes store accounts info (in my case the apple store doesn't have an option for my country, Jordan). So when a validation error was encountered by itunes desktop app as it was trying to update apple store information, it just falls back to displaying credit card declined simply because the apple programmers did not bother (too lazy I guess) to take the validation error from the apple store and display it in itunes.
    So what I did was open apple store account management, change my email and save. Then open itunes login with the new email, then itunes will ask me to re-enter account info (not just billing info) this allowed my cc to be accepted immediately.

  • Hi! I have 1 credit card and 2 more apple id. Is it possible to use this credit card information for all my apple id?

    Hi! I have 1 credit card and 2 more apple id. Is it possible to use this credit card information for all my apple id?

    Though you are being asked for card details it doesn't necessarily mean that the card will be charged for the purchase (unless you want to gift content). Have you tried entering your card's details to confirm the account ? You should then be able to remove it.
    From http://support.apple.com/kb/HT5582 :
    When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance
    Is it a new account ? If it is then unless a new account is created by following the instructions on this page (the instructions won't work with existing accounts) : http://support.apple.com/kb/HT2534
    then you will need to enter card details (debit cards are no longer accepted in all countries) before the account can be used to download any item from the store.

  • HT1918 Why do you need my credit card information when I purchase songs from an already purchased Itunes gift card?

    Why do you need my credit card information when I purchase songs from an already purchased Itunes gift card?  If I cannot purchase goods with the prepuchased gift cards, then the card is useless and I want my money back.

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    Just because you are being asked to enter your credit card details doesn't mean that it will be charged for your purchases.
    Is it a newly created account ? If it is then unless you use the instructions on this page when creating an account then credit card details will need to be entered before the account can be used in the store : http://support.apple.com/kb/HT2534

  • After using an itunes gift card, itunes is declining my credit card information

    I recieved a gift card, and I have now spent all of the money on it. I tried to purchase a song today and itunes keeps declining my credit card information every time I try. I dont understand why, as I have used gift cards many times before and this hasn't happened.

    I'm not exactly sure what you're asking.  It sounds like you had a gift card which you fully used.  Now your regular credit card is being declined.  Is that correct?  It's not likely that the use of the gift card had anything to do with your credit card being declined.  Did you have your credit card replaced at some time since you first set up your iTunes account?  You can go into your iTunes account information and double check to make sure your information is correct.  Apart from that, you will need to contact Apple to get it sorted out.

  • HT1918 how can i creat itunes store account without credit card i havent acard???

    how can i creat itunes store account without credit card i havent acard???

    You need to follow the instructions on this page when creating a new account : http://support.apple.com/kb/HT2534

  • Why can I not log into The app store after changing credit card information?

    Why can I not log into the App store after changing credit card information?

    DNS -
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    208.67.222.222, 208.67.220.220
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  • Why am i asked to give credit card details for free apps

    I just bought an ipad mini. Why is it asking me to give credit card details for free apps like Linkedin?

    If you only want the free apps, take a look here:
    http://support.apple.com/kb/HT2534
    Read the steps carefully as the order in which you follow them is  critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID. 
    You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • My iphone wont let me download apps and is telling me to put in credit card stuff for free apps help me

    my iphone wont let me download apps and is telling me to put in credit card stuff for free apps help me

    You can create a new Apple ID without using a credit card for download free apps by following this guide: http://support.apple.com/kb/ht2534.  Follow it exactly as writtien.  Note that you have to download and try to install a free app and then create the ID.

  • How can I use this account without specify credit cards, only for free applications ?

    How can I use this account without specify credit cards, only for free applications ?

    Click here and follow the instructions.
    (94222)

  • How do I change credit card information for app store and itunes

    I am unable to change credit card infor for my app store and itunes?

    What happens when you try to change your card details ?
    You should be able to change your payment details on your computer's iTunes by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your iPhone then tap on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and select 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
    Changing payment info : http://support.apple.com/kb/HT1918
    Does that not work ?

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