ITunes Store page problem

When I click on the iTunes Store link the page does not open with pictures, links, etc. What I get in Headings, text, link, no pictures. Any suggestions?

Glad I could help! As per my post in another thread:
https://discussions.apple.com/message/15998237#15998237
The new iTunes 10.4.1 seems to fix the problem without going through any more steps. I'll wait a little longer to see if any glitches/bugs crop up before updating it, though, but that's just me.

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Why do i have a blank itunes store page?

Ever since I updated to 10.5 I now get a blank screen on the itunes store page.
How do I fix this?
I have already uninstalled and re installed itunes but it didn't work.
Help!
thanks

I also had this problem with a blank #16th category on my Macbook Pro.
I noticed it after I had uninstalled Xcode. Deleting the Spotlight p.list or editing it made no difference.
On my iMac (on which I had never installed Xcode, and with 15 categories in Spotlight preferences, also running Lion) i noticed under Macintosh HD there were 5 folders: Applications, Library, System, Users, Downloads; and 1 alias: User Guides and Information.
On my MBP there was an additional folder: Developer.
Not sure if this is because of an uninstall issue from Xcode, but I deleted the Developer folder and Spotlight is back to 15 categories under Spotlight preferences.
Obviously dont do this if you are still using Xcode or any other Apps dependent on the Developer folder!
Hope that helps.

Itunes stores pages not displaying/updating graphics -- only gray blanks

Kinda frustrated. Upgraded to latest Itunes (12.0.1) about 2wks ago on my Imac with OSX 10.7.5 Lion. Itunes is performing all functions except no images display at all -- text appears on all the store pages and "my mouse clicks" plays music, and shows movie & TV clips on the Itunes store pages. This same "no images" situation is true for the APPS store and all of the other Itunes stores too, (i.e. music, movies, books, podcasts etc) Images display correctly for my playlists, albums in Itunes -- only the Itunes store images are missing. I am using a DSL broadband link with 1.5mps.
Using the same Wi-Fi home network with my ipad4 it loads some Itunes store images but seems to hang up too before all data is downloaded-- but it too loads very, very slowly.. It seems that my internet connection or my imac is not processing images for these store pages.   While the little wheel is spinning at the upper left on the Itunes pages suggesting it's processing data-- but no images appear. This was not the case a month ago before I updated to Itunes 12. APP store images were visible on both my Imac and IPad .
Except for the Itunes store pages -- all other websites I go to display images/clipart quickly -- Ebay, Amazon, YouTube, etc. perform without any problem.
There is a pull-down on the system menu for the APP Store on Lion -- but what appears now is just a white page with a grey APP store image. I assume this is because in Itunes (v.12.0.1) all access must go through the Itunes application. Or maybe this is a sign of a problem too.
I have tried several things to try and remedy. I have reset the cache for warnings &store. I have flushed the DNS cache using F5 -- I have downloaded and reinstalled Itunes.
Any other suggestions, ideas, workarounds?    Thanks.

Yes that is a pretty advertisement page for the Tiger Accessibility and for the accessibilty of the hardware.
But what is missing is the same page for iTunes and iPod. Those two products which right now are Apple's Hot market. They do not even train the sales staff in the Apple Stores to use and demonstrate these features to a parent / spouse/ child of someone with a disability.
VoiceOver is great in the finder and terminal and mostly works in Safarie and Mail. It mostly works in system dialog boxes but forget AppleWorks, GarageBand, Microsoft Office. The ProTools folks are actually working on making that program work with VoiceOver even better.
My best recommendation to anyone on this forum who is a Mac User. Use SearchLight to find VoiceOver. Now read some of the documentation to get the gist of how it works. Once you have done this, Start VoiceOver and turn off your screen. Try using the keybard commands you just learned or even the ones you think you know in iTunes. You will find it extremely hard to navigate.
Shawn

Pls help me, my itune store pages turn dark!!!!

my itune store pages turn to dark colour, i can only see some icon of the Apps, but can't see any letters on the pages.I had try to re install the itune, can't solve.....Anyone can help me about this, thx a lot!!!

Hey zedricjohnfelix!
Here is an article that will help you with this question:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
Thanks for using the Apple Support Communities!
Cheers,
Braden

I'm using Windows XP2. Can't open my "iTunes Store" page. Have to struggle to get to my library. Have uninstalled/reinstalled multiple times. Cleared associate apps in Add/Remove. Re-booted after every operation. No change. Still opens in library.

I'm using a Windows XP (32 Bit). I can't open my "iTunes Store" page. I have to struggle just to open the iTunes icon. When I do, it opens directly to my music library. When I try to click to the iTunes Store, it opens to a blank page with the words "iTunes Store" embossed in gray in the middle of the page. That's it! NO GRAPHICS! I even tired the "Diagnostics" test. It shows that there is a disconnect with the internet and the iTunes Store. When I clicked the "Help" button next to it, it opened to a totally blank page. Nothing. I'm trying to sync an iPad 2 to iTunes on that computer. It shows on the computer that the apps have been synced, but they are not present on the iPad. Just as a note: the apps and info in the account has been loaded on the computer via 3Gs and then a 4S phone. Thank you for any and all help in this matter.

Hi Andre V.,
When having iTunes Store connectivity issues, the following articles provide the best solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M.

Anyone having Itunes Store Laging problems tonight?

Anyone having Itunes Store Laging problems tonight,I seem to have Major Laging problems tonight,even where I try to sample songs allmost all the time it needs to search the URL and most times it cant find it,,this is a first for me on this problem...anyone else or any help,awnsers thanks..

its making me mad too
arghh i want new music =0

Altering Itunes Store page after posting

Hi -
Posted a simple video podcast thru iweb. No issues. But after looking at the final itunes store
page there is a slight change I want to make (specifically making the graphic bigger).
You can see the page in question here - http://tinyurl.com/dzahjo
Anyway - I make the picture bigger on the host page, and "pinged" the rss feed. But the pic is still
the same on the itunes store page. Does one have anything to do with the other??
A first timer here- be gentle!
Thanks - Mik

The Podcast Image is always displayed at the same size on the iTunes Store, and there is nothing you can do to alter this.

Itunes store page layout

the itunes store page is entirely different to what it used to be...all info is in a column on left hand side of page..is this the new layout? i cant seem to change the layout as u can on other pages

Yes, the itunes 9 store been changed and not for the better, in my opinion.
There have been many comments here on discussions about it.
You can let Apple know - I did. They don't necessarily read stuff here on the user discussions.
itunes menu > help > provide itunes feedback

ITunes Store Connection Problem and R6025 Error

I have a problem with iTunes (v 7.6.2.9) on my desktop machine that I haven't been able to resolve. The same version works without problem on my laptop, both are fully up-to-date XP SP3 installs with no iTunes add-ons.
iTunes starts correctly, but then does one of three things:
1) It hangs during connection to the Store, with the bargraph almost at the end of the travel.
2) It brings up the Store page, but although I can move the cursor around to click the Store links, nothing happens. Eventually the 'Accessing iTunes Store' bargraph may appear but it never connects.
In both of these two instance, no error messages appear, the Store simply locks up. I can still use iTunes perfectly as a player, access my library etc. However, I have to CTRL-ALT-DEL to close the iTunes process from the Task Manager.
3) As per (2), but about five seconds after the Store appears, an error box pops up:
Microsoft Visual C++ Runtime Library
Runtime Error!
Programe: C:\Programe Files\iTunes\iTunes.exe
R6025 Pure Virtual Function Call
Pressing OK closes iTunes.
I've done all the obvious things - removed and reinstalled, cleaned out registry errors using jv16 Powertools 2008, I've even used Process Explorer to examine all the dlls in use with iTunes and compared the version numbers to the correctly working version on the laptop - they're all the same. I've also run a low-level memory error checker, but it passed with flying colours.
So I'm a bit stumped to know how to take this any further. I know other people have had R6025 problems in the past, but they seem to have generally been resolved by installing a later version of the application... which isn't much use to me, as I'm on the latest already. Incidentally, I did try going back one version to 7.6.1, but that behaved in exactly the same way.
If anyone has any ideas about how to troubleshoot this sort of problem, I'd be very interested. I'm assuming that I have another application conflicting with iTunes, but I've no idea how to find it.
Thanks,
Steve

Yay! I've found the culprit...
For historical reasons, I still maintain my old Compuserve 3 account as my public e-mail address. Part of the CS3 installation is a Remote Password Authentication system called Virtual Key. I noticed that these dlls were being invoked during Store connection attempts, which I thought was a little odd.
I deleted the following files from Windows/System32: (annotations courtesy of the Compuserve info text file for Virtual Key)
RPA.DLL - The dynamic link library that implements the RPA protocol for Virtual Key.
RPACFG.DLL - The dynamic link library that implements the Virtual Key accounts wizard API and other configuration APIs.
RPAWINET.DLL - The dynamic link library that is required to enable Virtual Key for Internet Explorer, version 3.0.
RPASSPC.DLL - The dynamic link library that is required to enable Virtual Key for the Internet Mail client and other non-web clients.
RPAEDIT.EXE - An editor application for editing Virtual key Accounts as well as viewing and deleting sites from the Virtual Key Site List that is created by Virtual Key when accessing secure sites.
RPAUI.HLP - Help for Virtual Key features.
VKUNINST.DLL - An uninstaller program for Virtual Key.
RPAINFO.TXT - This file.
As I only access Compuserve through the proprietary CS3 front end, removing Virtual Key has had no impact on my Compuserve mail system and iTunes is now working perfectly.
I hope this information might be of some use to others in the future!
Steve

ITunes Store Pages not working correctly

Since a few days ago iTunes Store (on full page) is not working correctly. The "pictures at the top" do NOT rotate any more (usually every 10 seconds or so before) often with blanks too. Also when clicking on an Lp information the box appears but Blank too. I have tried all the usual methods - permissions and disc checks etc. If I use small page (not full) it seems to work OK. The problem began after Safari 5 arrived. Anyone else having iTunes problems like this? (Similiarly the Dictionary Application with Wikipedia is not working correctly - but thats another issue!). Any answers out there??
Message was edited by: Dave Jelfs

This issue has now been completely resolved with the introduction of iTunes 9.2 Everything up and running again - thank you Apple! (Still an issue with Dictionary app/Wikipedia not functioning correctly, this has not been resolved)

White Itunes Store Page

When I open the iTunes Store, it will begin to open properly. Then, it begins to slow down, and right before it is entirely loaded the entire store will turn white! It doesn't say "unable to connect" or anything of that nature. it's just a white screen. This has never happened before, I don't know what to do. A resolution to this problem is of course greatly appreciated.

Another interesting thing that happens to me with this problem is that as the page is ALMOST done loading, I can "sometimes" click on a link/button such as a song title and it will start to load the page associated with that click. Then as that page is loading the same thing... it finishes with a blank white page. I have been lucky a couple times (if you want to consider it luck) and was able to select a link/button from the currently loading page which allowed me to load an additional page just long enough to quickly click on something else to keep it loading pages. But no matter what, it will always finish with a blank white page if I allow it to load completely. I also ran it past a few people on Facebook tonight and the only 2 people I communicated with about it were also having some troubles. I'm wondering if this is a widespread problem.

Purchase of email gift certificate in the iTunes store - having problems?

I tried for 15 min. to figure out how to buy an email gift certificate from the iTunes store via my Mac. I read the HELP instructions and they did not corespond with what was on my screen (and Apple presented no pictures to illustrate and use to match). Problem was this - beware - especially with the holiday shopping coming... you might end up frustrated by this too:
If your iTunes home page is displaying via their "Just for You" personalized feature, it won't display the buy a gift certificate, etc. commands. So - turn off that "Just for You" stuff. The screen will refresh and present you with access to those purchase commands. Funky funky... both the instructions and the interface.
Lastly, right now the purchasing engine ain't working at all. I tried to make a purchase there and the display just kept saying that there's a problem at their server level or something like that and to try again later.
Like I said, funky...

I have PayPal set up for purchases. I ordered the egift for email delivery to my self and keep getting the message that the purchase did not go through, contact support. I contacted them and they told me they had fixed the problem so I tried many times again and got same message. I do nto understand why there is always some problem with Itunes. Seldom is it a smooth process. This is the only account I have with constant problems.

ITunes Store & apps problem

What happened to the iTunes Store & Apps for my iPhone 4, it is virtually unusable. It takes so long to load and the previews stop after a second. Is this due to installation of iOS6? Take me back a week. I haven't been this frustrated since my Blackberry.

There are problems with the store that are affecting a number of users : http://www.apple.com/support/systemstatus/
As I'm a fellow user I don't know when it might be fixed, but you could check that page occasionally to see when it's back up.

Why do I keep getting an error message saying that I need to check my internet connection when I try to listen to Radio? I ran diagnostics and my internet connection is fine. I can also access iTunes Store no problem??

Why do I keep getting an error message "An error occurred while contacting the radio tuning service.Check your internet connection or try again later." This happens when I am trying to listen to Radio (obviously). I ran diagnostics and it said my internet connection was good. I can also connect to the iTunes Store with no problem. Any ideas?

Hi,
Maybe the radio connection on the other end is not working. Hope this helps.
xxmitchxx90

How to get podcast arrow to go to iTunes store page

Right now, when I click on the arrow next to the name of my podcast, it goes to the website affiliated with the podcast instead of the podcast page on the iTunes store like most podcasts do. How can I fix this?
The feed is located at http://www.uscaacf.org/aacfpodcast.xml

The <link> tag is the url that the "website" button on the podcast's page will go to.
I have several feeds in the iTunes podcast directory, none of them list the iTunes URL anywhere in them.
I think that podcast page link is generated automatically when the podcast is submitted to iTunes.
In your case, I did a search for your podcast in iTunes, subscribed to the feed, clicked on the -> next to your podcast name and got your podcast directory page...not your website. Clicking on the website link on the podcast's directory page brought up the USC AACF website.
Seems to work for me.
Erik

ITunes Store page problem

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