ITunes store: podcast showing old icon

We've got a podcat within the iTunes store: https://itunes.apple.com/us/podcast/the-best-podcast-in-baseball/id855518046?mt= 2
The iTunes store page shows the old icon:
Yet the iTunes library shows the current icon:
Device I can test on are also showing the "current" icon.

> Your new image is far too large at 2.5MB - it must be less than 500kB, so the Store is ignoring it.
OK... I'll give that a try. Didn't look that closely at the filesize, it would be nice if the written specs mentioned the filesize limitations.
> You should also make sure that it has a different filename from the previous image or the Store won't have any way of knowing it's been updated.
The name of the filename is automatically changed by the CMS when an image in the system is updated/replaced. (The long string of hex digits is actually a guid based on a hash of the visible bitmap.

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Changed feed and deleted old account. iTunes Store still showing deleted content?

I was a former use of Podomatic and published my RSS feed to iTunes in order to publish my podcasts. I am now publishing to iTunes direct from my webserver via software "Feed For All" that I purchased. iTunes approved the changed URL RSS feed and it's working fine in the iTunes store. All that is available via the Feed for All URL is being published by iTunes, so that's not the problem. The problem lays in that I deleted my Podomatic account approximately 7 days ago, and iTunes Store still shows the Podomatic content ... i.e., unplayable and not working podcasts as well as the avatar from my Podomatic account.
How long does it take for iTunes to strip out the old Podomatic stuff?
Thank you.
Rachael

His content will only be where he put it.
Has he copied his content from his old comptuer to the new one?

How come my iTune store only shows podcasts nd itunesU as the option when I thought I could download music or movies?

I got my ipad2 almost a month back. But the ITune store only shows two option, podcast and ituneU...can somebody tell me hot to buy music and movies from the store?

It depends on what country you are in - not all content types are available in all countries. A full list of what is available where is shown on this page . If you are in one of those countries where only podcasts and iTunes U are available, the unfortunately you won't be able to buy music and films from Apple (and the terms of use of the stores state that you cannot use another country's store). Are there other music purchase download sites in your country ?

My itunes in pc fails to secure link with itunes store it shows the process bar it automatically quits the process it also does not shows any on the screen. i am using windows xp service pack 3. what shoul i do?

my itunes in pc fails to secure link with itunes store it shows the process bar it automatically quits the process it also does not shows any on the screen. i am using windows xp service pack 3. what shoul i do?
Diagnostics test
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
ECS G31T-M7
iTunes 10.5.2.11
QuickTime 7.6.9
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0012ABAC07F3CCB0
Current user is an administrator.
The current local date and time is 2011-12-31 14:06:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel(R) G33/G31 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {7599FAD1-1BB9-4AC6-80AF-404253DC519E}
Description:            Atheros L2 Fast Ethernet 10/100 Base-T Controller - Packet Scheduler Miniport
IP Address:             192.168.1.5
Subnet Mask:          255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:      Yes
DHCP Server:         192.168.1.1
Lease Obtained:     Sat Dec 31 13:46:09 2011
Lease Expires:       Tue Jan 03 13:46:09 2012
DNS Servers:         192.168.1.1
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
SSL 3.0 Support:     Enabled
TLS 1.0 Support:     Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-12-31 14:00:02.
**** Device Connectivity Tests ****
iPodService 10.5.2.11 is currently running.
iTunesHelper 10.5.2.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
rawkiss’s iPhone, iPhone 3G running firmware version 4.0
Serial Number:       86931UEAY7H
**** Device Sync Tests ****
Sync tests completed successfully.

I have found a fix after doing additional research through this forum. Tech Note #328730 addresses this problem and it works for Photoshop Album 3.2 even though it was written for release 1.0.
Here is a link that will take you directly to the Tech Note:
http://kb.adobe.com/selfservice/viewContent.do?externalId=328730
When using this fix the Tech Note indicates:
"Imported image data and tags are lost when you re-create the My Catalog.psa file, so you need to reimport images and reapply any tags"
however it did retain the captions (at least it did for me).

My itunes store podcast page

Is it possible to customize the page that displays when you are looking for podcasts in the iTunes store? I submitted a podcast I made, and in the process you submit a URL for the small graphic on the podcast page, but in the iTunes store, there are featured albums or podcasts that have background graphic and it looks like customizable content. Anyone one know if this is possible for anyone uploading content to the itunes store, or just features. For a good illustration of what I'm talking about, look at the smithsonian page here http://www.apple.com/itunes/store/podcasts.html

Thanks Roger,
I would have never have found this on my own! Hiding in plain sight
Somehow this tag got set in my FeedForAll template and then got replicated as I cloned new episodes into the feed.
I've already fixed the tags and upload the new XML.
Thanks again.
Bill

Do you think you're going to sell online on French Itunes store the show called Scandal?

Do you think you're going to sell on French Itunes store the show called Scandal?

You are not addressing Apple, this is a user to user technical support forum.
If there is content that you would like to see in iTunes, contact Apple and the content owner. Ultimately Otis up to the content owner if that content is made available in iTunes.

ITunes Store graphics showing up only as broken chain.

All of the graphics on my iTunes Store are showing up as broken chains and the buttons (Subscribe, Buy Now, etc.) are red "x"s. I installed the new iTunes, thinking this was the problem, but it still isn't showing up as anything.

You need to go to your software update and update to the latest version of Quicktime. I had the same issue and once I updated to the latest version of Quicktime, the graphics all showed up again and it worked fine.

ITunes Store Podcast Approuved Notification LOST

Hello,
I lost the iTunes Store Podcast Approuved Notification. I submitted an RSS feed via iTunes Store and I will put the responded iTunes link : http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=...
Additionnaly, I don't find my podcast in the iTunes Store...so strange...
How can I get the iTunes pocast URL again ?
Thanks

Your podcast appears to consist of mixes of Michael Jackson and perhaps other records (I haven't examined the episodes in any detail), presumably mostly commercially issued tracks.
If you have not obtained either permission in writing from the copyright owners, or a podcasting licence from a recognized authority, then you are in breach of copyright and that would be sufficient reason for your podcast to be removed (they may only just have woken up to it). I have to say that when they reject a podcast for reasons of content they really ought to give an indication that this is why.
If you have in fact cleared the material for use in your podcast then you would have to make this clear to Apple.
If you are able to resubmit and get approval, and are able to retain the same feed URL, then your subscribers shouldn't be affected.

What happens if PC without iTunes users click my iTunes Store podcast link?

What happens if a PC user who has the default Windows Media Player installed, but not iTunes, clicks my iTunes Store podcast link (http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=FEEDID)?
Message was edited by: dj003

They will be redirected to the download page for iTunes.

ITunes Radio / iTunes Store podcasts

Are iTunes Radio and iTunes Store podcasts available on Apple TV?

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Ich habe im Itunes Store Tv Shows gekauft, bei der Syncronisierung mit dem MAc gingen sie verloren. Wenn ich sie jetzt im Itunes Store anklicke wird mir zwar angezeigt, dass ich sie gekauft habe, ich finde aber keine Möglichkeit sie noch einmal zu laden

Ich habe im Itunes Store Tv Shows gekauft, bei der Syncronisierung mit dem MAc gingen sie verloren. Wenn ich sie jetzt im Itunes Store anklicke wird mir zwar angezeigt, dass ich sie gekauft habe, ich finde aber keine Möglichkeit sie noch einmal zu laden?!?!

I'm assuming that you are in Germany as you posted in German, in which case you won't be able to re-download TV shows. If you haven't got copies of them anywhere then you can try contacting iTunes Support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

ITunes Store Podcast Rejected Notification

Hi guys..
I received a 'iTunes Store Podcast Rejected Notification' email on the 1st of this month & ever since then i've been trying to get to the bottom of it.
My podcast had successfully been on itunes for almost 4 years without a hitch & out of the blue it was removed by itunes for no apparent reason.
I've been emailing them back & forth & around 25 emails later they still haven't given me any specific answers (just links to various sites) & all they do is avoid the questions i ask & talk like robots. Now they have rudely ignored the last 10 emails i've sent.
I can't understand why it has been removed as it has been on there for almost 4 years without a problem. My new episode was on there for a couple months & actually reached number 3 in the charts.
I would also like to know if i do fix eventually fix this problem & manage to re-submit successfully, will i still have all my subscribers?
So to the technical side.
- I've tried re-submitting the feed maybe 10 times to no avail. Not even an email to acknowledge it.
- I've used a 'feed validator' & it says the feed is fine
- I've successfully managed to subscribe to the podcast via 'advanced', 'subscribe to podcast' through itunes & all the episodes appear fine
I don't manually touch the feed itself. I post on to 'Podomatic' & i assume they deal with how the feed works.
Podcast URL: http://djmaxcords.podOmatic.com
Podcast Feed: http://djmaxcords.podOmatic.com/rss2.xml
Any help would be really appreciated!
Thanks
Max

Your podcast appears to consist of mixes of Michael Jackson and perhaps other records (I haven't examined the episodes in any detail), presumably mostly commercially issued tracks.
If you have not obtained either permission in writing from the copyright owners, or a podcasting licence from a recognized authority, then you are in breach of copyright and that would be sufficient reason for your podcast to be removed (they may only just have woken up to it). I have to say that when they reject a podcast for reasons of content they really ought to give an indication that this is why.
If you have in fact cleared the material for use in your podcast then you would have to make this clear to Apple.
If you are able to resubmit and get approval, and are able to retain the same feed URL, then your subscribers shouldn't be affected.

My ITunes Store is showing up blank.

Hello.
Recently my ITunes store hasn't been working. I'd click on the icon and my Library is working just fine. Same for music and apps that I already have. And also for my Ipod Touch. But when I click to go to the Store, it will show the Itunes page then go blank. Leaving the bar across the top, Library and the search bar. As for the search bar, I can type things in, hit return but no results. Same blank page. I've already uninstalled and reinstalled, restarted my computer, reset the cache for both Itunes and Safari. But nothing is working! Any help would be greatly appreciated!

Hi MusicMember7,
Here is an article of troubleshooting for when you're not able to connect to the iTunes Store or are seeing a blank store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers!
- Ari

ITunes Store not showing the latest episodes

For some reason the latest 7 or so episodes are not showing up on the actual iTunes store page but if you are subscribed to the show in iTunes it is still pushing all the current episodes but they are just not showing up on the actual store page. At the moment it is showing only episodes up to episode 15 but there are actually 22 episodes but for some reason only the store page is not showing them but yet the RSS/XML file and iTunes is downloading them and showing them.
Feed URL: http://munchtech.tv/thesocialshow.xml
iTunes Store URL: http://itunes.apple.com/gb/podcast/social-media-weekly/id406365422
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Aaron

I'm afraid I can't offer any explanation for this. The feed seems to be perfectly OK, the episodes I checked downloaded OK, but the Store plainly hasn't checked the feed since shortly after March 5th. This sort of odd thing does happen very occasionally - sometimes it sorts itself out eventually. There isn't really anything you can do about the feed to help matters, as far as I can see. You could try approaching iTunes Support, but be warned that you will probably just get a form answer which doesn't address the problem. Go to http://www.apple.com/support/itunes/ - click on 'Other iTunes Store Features' in the list and then on 'Podcasts'. You will see a link to either 'Express Lane', which will guide you eventually to some contact options, or you may see a link to email them.

Itunes store not showing up on apple tv?

after several weeks of working fine, the itunes store now does not show up on apple tv. any ideas why? and how can i get it back?

Same here. It's been working just fine for months and suddenly last night (01/05/12) I no longer have any access to iTunes Store or Netflix from the main menu. My only choices are Internet, Computers, and Settings. And according to the settings, it still indicates that I am still signed-in to iTunes.

ITunes store: podcast showing old icon

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